รีวิวและความประทับใจจากผู้เข้าพักที่ Resort Hotel Tateshina

(จังหวัดนากาโน่/น้ำพุร้อนทาเตชินะ) [ทั้งหมด 63 ห้อง]
คะแนนรวม
3.93
(290)
  • ห้องพักและสิ่งอำนวยความสะดวก
    3.87
  • สิ่งอำนวยความสะดวก
    3.60
  • การบริการลูกค้า
    4.01
  • อาหาร
    4.28
  • น้ำพุร้อน・อ่างอาบน้ำ
    3.79
  • ความพึงพอใจ
    4.06
  • 5.00
    Kohsyun
    วันที่โพสต์: 1/11/2026

    A recommended place to stay in Tateshina

    Excellent value for money, and we were very satisfied. We had the shuttle bus to ourselves, and our Japanese-Western-style room had lovely views and was very relaxing. The hot spring baths were a perfect temperature, and best of all, both dinner and breakfast were buffets with a wide variety of dishes that we thoroughly enjoyed. Many of the staff were from overseas, but their service was excellent, and they seemed very well trained. We stayed on weekdays, so there were few children, and we were satisfied with every aspect of our stay. We would like to make this our regular place to stay in Tateshina.

  • 1.00
    hitomi niou
    วันที่โพสต์: 28/10/2026

    It was disappointing.

    We stayed for two nights to see the autumn foliage in Yatsugatake. The room was average-sized, but the facilities were dated, and the step into the toilet made it unsuitable for older guests. The futons had no covers, just a single sheet that slipped out of place easily, making them uncomfortable to sleep on. Dinner was exactly the same on both nights, and breakfast was unremarkable. The foreign kitchen staff did not seem to offer the level of hospitality expected at a traditional Japanese hot spring inn. The hot spring water was also underwhelming. The inn was understaffed, with few front desk staff and no welcome sweets. Using Ikyu points made the stay inexpensive, but the overall quality was far below that of other hot spring inns we have stayed at, and we were not satisfied.

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  • 1.33
    チャロモカ
    วันที่โพสต์: 26/10/2026

    The hotel was so disappointing that I felt misled by the photos.

    The photos on the booking site raised my expectations, but my actual stay was a complete disappointment. The front desk staff were inflexible and unwelcoming. The room was noticeably dated, and the mattress was worn out. There were even stink bugs in the room, with packing tape provided and a note telling guests to remove them themselves. For ¥40,000 per night, I expected much better facilities and service. Both dinner and breakfast were disappointing. Meal times were dictated to us, with 7:15 p.m. being the earliest dinner option, showing little consideration for guests. The hot spring baths were small and unremarkable, with nothing particularly satisfying about them. There was a huge gap between the impression given by the photos and the actual experience. I felt misled by the pictures. The stay was not worth ¥40,000 per night, and unfortunately, I will not be returning. This experience taught me not to choose accommodation based on photos alone.

  • 1.83
    キラキラ星空
    วันที่โพสต์: 24/10/2026

    Not worth the price.

    The pet-friendly room had dirty floors, peeling wallpaper in places, and had not been cleaned thoroughly, which was disappointing. The autumn foliage around Lake Tateshina was beautiful from the restaurant, making the state of the room all the more disappointing!

  • 2.50
    okijin
    วันที่โพสต์: 19/10/2026

    Great value for money

    The property feels old overall. However, for this price, it seems good enough.

  • 3.33
    ちくわkun
    วันที่โพสต์: 11/10/2026

    Pet-Friendly Hotel

    I stayed here with my pet and daughter. At the front desk, it was acceptable to have my dog in a hooded cart, so we entered through the lobby. However, the new female staff member who assisted us at check-in had no smile and was unfriendly; she spoke quickly and explained everything in a flat manner. I wanted to ask questions but decided not to. Normally, new staff try hard and you can see their effort with a smile, but from the moment we entered the hotel I felt very uncomfortable. Since this was supposed to be an enjoyable trip, I would like the front desk staff to greet guests with a smile at least. Breakfast and dinner offered a good variety and were delicious. The pet-only corridor had an odd smell and was unpleasant, but there was no odor in our room.

  • 4.33
    jameshonto?
    วันที่โพสต์: 8/10/2026

    Staying this time with colleagues from work.

    This time I stayed here with members of my company. We checked in a bit late, but still enjoyed a walk around Lake Tateshina. Stepping out the front entrance and immediately finding a river and lush greenery is always wonderful. Even with rising food costs, I was happy that the dinner buffet maintained the same generous variety and quality as before. The hot spring bath was also great—we could warm up and relax, and everyone from work really enjoyed it. Above all, this place offers excellent value for money, so whenever we have a larger group—family or relatives—we always choose to stay here. One thing I noticed this time is that it gets dark earlier now; I think the entrance area would feel more lively if it were a bit brighter. I’m sure operations are challenging since there’s only so much you can do to keep improving, but please keep up the good work. I’ll continue to support you.

  • 4.00
    山と温泉と美味しいご飯
    วันที่โพสต์: 27/9/2026

    We had a relaxing stay.

    I stayed here after hiking Mt. Tateshina. The Facility felt a bit dated, but overall it was a good Hotel. It was a Western-style Room with a tatami area, and from the Room I could see the large pool and the sculpture garden. I took an evening stroll to enjoy the cool air and had a relaxing time. Meals were buffet-style with dishes made using local ingredients, and both dinner and breakfast were delicious. The Onsen water was great. The men’s and women’s baths switched between afternoon and morning so I tried both, but it was a little disappointing that only one side had an open-air bath.

  • 3.00
    JJジェイジェイ
    วันที่โพสต์: 21/9/2026

    Affordable price

    The breakfast and dinner buffets were excellent and offered a great variety. The reasonable pricing was very helpful.

  • 4.00
    ゆるふわちゃん
    วันที่โพสต์: 17/9/2026

    I think it offers good value for money.

    Given today’s climate of inflation and labor shortages, I felt the service was appropriate for the price. In other words, I don’t think the service is inferior compared with other Accommodations in the same price range, nor do I think you could stay somewhere significantly better for less. <What I liked> - Great location. From the top-floor restaurant you can clearly see both Lake Tateshina and Mt. Tateshina, and an early-morning walk through the adjacent sculpture park feels wonderful. It really gives you that “I’m on a highland getaway” feeling. - Everything you need is available within the Hotel. Since there aren’t many convenience stores around Tateshina, it’s reassuring to be able to get essentials without leaving the Accommodation. - The Room was clean with no dusty feel. We stayed in a Japanese-Western style Room, and since our child is small, it was very helpful that they could lay out futons in the tatami area. - Meals are a standard buffet style—nothing particularly unique—but they were quite good overall. The miso soup in particular was excellent. With a small child, this kind of casual dining was actually ideal for us. <What concerned me> - Check-in support was disappointing. Unloading luggage from the car, transferring it to a cart, and taking it to your Room are all self-service. You could say that’s fair for the price, but even if assistance isn’t required by manual, it would have been nice if someone had offered help when seeing guests pushing an overloaded cart while holding a child. It would be one thing if there were no staff at all at that time, but there were several people at reception chatting as if they didn’t notice guests coming in from the entrance—this left a poor impression. They seemed like trainees/new staff members though, so I understand to some extent. - The building—including the Rooms—feels dated overall. It didn’t feel dirty or unpleasant; it just felt like an older-style Resort Hotel. - If you’re looking for highly curated or truly memorable dining experiences, another Accommodation may be better. - A very minor point: having both the laundry area and smoking area on the same floor meant there was a noticeable cigarette smell, which I didn’t like.

  • 4.33
    三太郎三
    วันที่โพสต์: 14/9/2026

    Great value for money

    The room was spacious and comfortable. The necessary amenities were provided. Dinner was good for the roast beef, but the rest was not particularly impressive. Breakfast had a wide variety of options and was delicious. The bath area was comfortable and included a sauna. Considering the price, overall satisfaction was high.

  • 4.00
    dio_2701132
    วันที่โพสต์: 14/9/2026

    Although the building is old,

    Although the building is old, the guest rooms have been renovated and were very clean and well maintained. In addition to yukata, there was a loungewear set, but it seemed worn out—the elastic waistband was stretched and kept slipping down—so unfortunately I think it would be better not to use it anymore.

  • 2.33
    すなふきーん
    วันที่โพสต์: 9/9/2026

    It’s worth the price.

    No repeat visit. The breakfast buffet was average with limited variety. The fruit sandwich was average. The soba was delicious. The Room may have had the wallpaper changed, but it feels old. No ventilation fan in the bathroom? There was mold on the floor tiles and other areas in the in-room bath. Loungewear was provided, but there were hardly any size L available, so it was difficult to borrow. For some reason, from the third day onward it became yukata only. There was someone who seemed to have dementia in the large public bath; they put on other people’s glasses without permission and even wore someone else’s underwear—easily the worst incident I’ve ever experienced. There could have been theft involved as well, so I think it warranted police involvement (I’ve heard that proper Accommodations respond proactively rather than saying it’s entirely at the guest’s own risk). I travel frequently, including overseas, and this was a first for me. As usual, hardly anyone aged 50+ washes their body before getting into the tub. Some say that with more foreign tourists things have become less refined or service has worsened, but I don’t think foreigners are to blame. It was a learning experience in that when you cut Accommodation costs, you see a wide range of guest behavior and what can happen. The large public bath is always crowded. When I made a Reservation with Child Sharing Existing Bedding for my 1-year-old, they only provided towels for two adults each time, so I had to go to reception every day to ask for towels for my child. Each time they questioned why we needed two bath towels or whether we would use the large public bath. If they’re going to complain about every little thing, they should clean the in-room bath properly first—it was full of mold. If their stance is “even a 1-year-old should just use the large public bath,” then my apologies. There is a park lined with sculptures nearby, but I saw dog walkers leave without cleaning up after their dogs. That’s what this Hotel felt like overall. The Facility next door (a roadside station) with an attached tourist information counter closes early, so going around lunchtime might be best. The ranch hayashi rice and soft-serve ice cream were delicious. The takeout place near the station known for omurice was also good. The fried chicken specialty shop was great too—Tateshina has excellent food.

  • 3.00
    次への時期
    วันที่โพสต์: 6/9/2026

    The Facility feels dated.

    The Room we stayed in was spacious, and the buffet offered a good variety of dishes, which was great. However, the Facility feels a bit dated, and we noticed a slight musty smell in both the Room and the hallways. The illuminations visible from the window at night were beautiful.

  • 4.17
    シルバートイ
    วันที่โพสต์: 4/9/2026

    As this was our firs...

    As this was our first stay in a dog-friendly Room, we were a bit worried after seeing some harsh Reviews, but the Room was spacious, very clean, and had no pet odor at all, so my spouse and I were very satisfied. The bath in particular was excellent. As for the meals, we didn’t really feel much of a Shinshu touch, but we were able to try a wide variety of dishes and everything was delicious. Above all, it was pleasantly cool, and in the morning we could take a relaxing walk through a park with beautiful grassy lawns—it really made us appreciate what a great summer retreat this is. We plan to come back and stay again around the same time next year.

  • 5.00
    旅自由人
    วันที่โพสต์: 1/9/2026

    A well-balanced and good Hotel.

    The building is old, but the Room is spacious and clean. The bath facilities were great, especially the barrel sauna. There was also a barrel sauna by the pool, so we could enjoy using the pool as a cold plunge. Meals are buffet-style, tasty, and with a wide variety of dishes. The rates are reasonably affordable, giving the impression of a well-balanced Resort Hotel. If possible, I would like the pool hours to be extended a bit longer.

  • 4.50
    カンカン2
    วันที่โพสต์: 31/8/2026

    Even though it’s old, I’m very satisfied.

    The last weekend of August. Check-in at the front desk was very smooth. The Room shows some signs of age, but it has been renovated and didn’t feel unpleasant at all. In fact, it was spacious, and our grandchild was thrilled. Unfortunately, it rained, so we couldn’t use the pool our grandchild had been looking forward to. We stayed after grape picking and hadn’t had lunch, so we were excited to try the newly renewed dinner buffet that everyone talks about. There was a great variety of dishes and everything was delicious. The live kitchen served steak, tempura, fried fish, and more—especially tasty. The sashimi was fresh as well. The miso soup was hearty with plenty of ingredients and full of flavor. At breakfast, the filling fruit sandwiches were also popular. The baths alternate between men and women depending on the time, so we enjoyed the open-air bath as well as three types of barrel baths (Shine Muscat grape scent, rose scent, etc.). Everyone in our family said, “We like this Hotel—we want to come again.” It was a wonderful way to end the summer. Thank you very much.

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  • 4.50
    園の木の実
    วันที่โพสต์: 28/8/2026

    Resort Hotel Adjacent to Lake Tateshina

    We stayed for two nights as a couple to escape the heat. Pros - Easy access from central Tokyo; it faces a main road and the parking lot is easy to enter. - The spacious grounds include a pool and an outdoor art garden, both well maintained. - Spacious Room; Lake Tateshina can be seen from the Room. - The weather was clear at night, and we could see a sky full of stars from the Room. Points of concern (personal impressions) - The balance between the air conditioning and bedding didn’t work for us, making it hard to sleep comfortably. Heating/cooling is centrally controlled. Because this is a cooler area, thicker duvets are provided even in summer. Even after lowering the AC setting significantly, the duvet still felt too warm. The next night we turned off the AC, removed the duvet, and slept with only a thin sheet-like duvet cover. - While cleaning is done, some Facility items appear due for renewal. It seems maintenance is being carried out with priorities in mind.

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  • 2.17
    ネコじじい
    วันที่โพสต์: 21/8/2026

    Are you kidding me—40,000 yen per night for that?

    1. Front desk service (female): one-sided manner of speaking; no sense of kindness. JPY 40,000 and on the 3rd floor? 2. The Room feels older than retro—straight out of the Showa era. The bed springs are worn out. The in-room bath looks clean, but somehow feels unpleasant. Small black fly-like insects in the Room. 3. Meals: they unilaterally decide the dining time (you should allow guests to choose meal times from the start). 4. Meals: the same menu for both dinner and breakfast? I can’t believe everyone just accepts it. 5. The Onsen is average. Overall, I won’t be coming back.

  • 4.67
    ケイコ・A
    วันที่โพสต์: 14/8/2026

    We stayed for two nights as a couple with our dog.

    My spouse and I stayed for two nights with our dog. Breakfast and dinner were buffet-style, and the selection was plentiful—everything was delicious. Because dining times are set at check-in, we didn’t have to deal with crowds or difficulty getting food. Dishes were replenished frequently, so we were very satisfied with the meals. The large public bath was also great. While the Facilities overall feel a bit dated, there are updated areas such as a sauna and a round single-person bath. Everything was very clean, making it a pleasure to use. Since it was summer, the pool in the garden was open. Families with children were using it; it’s quite large, with a small trampoline nearby and plenty of chairs poolside—both parents and kids should be very happy. The garden is adjacent to a sculpture park, which connects onward to Lake Tateshina. Over three days, we enjoyed walking our dog while viewing sculptures in the park and circling Lake Tateshina—we never ran out of places to stroll. As for the Room in the dog-friendly building: the interior is somewhat plain, but it was well cleaned, had a kitchen, and we stayed comfortably. It would be nice if you could provide towels for dogs. Lastly, everyone—from the front desk staff to the restaurant team—was warm and welcoming. This Hotel has wonderful surroundings (parks and a lake) and feels like one of the highest-potential Hotels in Tateshina. Even so, keeping prices lower than other nearby Hotels while maintaining that level of service and Facilities must take tremendous effort. I hope this historic Hotel continues for many years to come. We will definitely stay again with our dog. Thank you very much for taking care of us.

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  • 3.17
    スキエミン
    วันที่โพสต์: 14/8/2026

    It was a great place.

    It was a wonderful place.

  • 2.83
    旅行は人生の癒し
    วันที่โพสต์: 12/8/2026

    Construction started suddenly.

    During my Multiple Night Stay, I was relaxing in my Room when some kind of construction suddenly started with no warning. The sound of an electric drill echoed very close by, and since there was no notice, I assumed it would be over in a few minutes and tried to endure it. However, although intermittent, it continued for over an hour with no sign of ending. When I contacted the front desk, they said that “air conditioner work suddenly became necessary.” At the very least, they should have informed us in advance about the time frame and how loud it would be. I had planned to spend the day resting in my Room to recover from mental fatigue, but instead it felt like paying a lot of money only to be subjected to severe stress with no idea when it would end. They later moved me to a Room where I couldn’t hear the noise, but overall it left a very unpleasant impression on my trip.

  • 2.00
    ごんの助
    วันที่โพสต์: 9/8/2026

    It was a terrible Hotel.

    I stayed at Resort Hotel Tateshina on a summer trip; it was my first time staying here. Right after check-in, I was told that dinner would only be available from 7:45 p.m., but as we are elderly and wanted to eat earlier and go to bed sooner, we canceled dinner. Fortunately, it’s only a little over 30 minutes to central Chino City, so we drove there and ate at a soba restaurant without any issues. The Room had been renovated, but the layout was poor: the washbasin was inside a cramped shower booth attached to the toilet, which was an unbelievable design. I later learned that this Hotel is now under different management than when it was an Art Hotel; I understand running things can be difficult, but perhaps you could aim for a more compact operation and focus on becoming a Hotel with higher guest satisfaction.

  • 3.50
    ポッキーフラン
    วันที่โพสต์: 8/8/2026

    Golf in a Cool Summer Retreat

    Although the building is old, the Room was spacious and nicely renovated, which was great. The breakfast and dinner buffets also offered a wide variety. It would be even more relaxing if there were open-air baths for both men and women, but it was disappointing that there is only one. There was an error in the alcohol charges at the restaurant (more than double), so I think it would be better to list each charge separately on the bill.

  • 5.00
    山あるき
    วันที่โพสต์: 27/6/2026

    I stayed for one nig...

    I stayed for one night on a weekday. The Room was spacious and clean, and there was an Onsen; the breakfast and dinner buffets were also delicious. There was a wide variety of desserts as well, and I was very satisfied with what was offered at this price.

  • 4.17
    たまタビー
    วันที่โพสต์: 15/6/2026

    Could you please improve this?

    This was our second stay with our dog. With Lake Tateshina right next door, the location is perfect for guests traveling with dogs. The building is old, but the interior and Rooms are kept very clean. The Onsen and meals are also very good. However, there were a few things we would like to see improved: 1) We first stayed in November last year, and this was our second stay, but the meals were almost the same. We would appreciate some variation in the menu. 2) During our previous stay, one of the two barrel baths in the Onsen was broken. This time, both were broken. It was disappointing—please repair them. 3) This is something we especially want improved: at night, it is completely dark around the pet entrance, which is dangerous. Also, the pet entrance feels too much like a service/back entrance used by vendors. It takes away from the excitement of staying at a Hotel. Please improve this.

  • 4.33
    ohisamanikoniko
    วันที่โพสต์: 15/6/2026

    The food is absolutely delicious.

    Just as the Reviews said, I found the food to be very delicious. The Room was flawless. The lobby was beautiful, and the sculpture park was wonderful. It was disappointing that parts of the bath were under maintenance. The staff service was excellent. Overall, this is a great Hotel with outstanding value for money.

  • 5.00
    子マロン
    วันที่โพสต์: 4/6/2026

    The Facility is not new, but the Room is spacious.

    The property was very clean, and the meals were decent. Above all, the Room was spacious, which was great. The Onsen was also satisfying.

  • 2.33
    がんも16
    วันที่โพสต์: 27/5/2026

    A Night That’s Too Cold

    This was our first stay. We made Reservations for two Rooms—one Western-style Room and one Japanese-Western Room (so the baby could crawl)—and they arranged them to be directly across from each other. That day, the forecast was wrong and it unfortunately rained, so we couldn’t do any sightseeing and arrived at the Hotel early. They let us wait in the lobby. As a female staff member at the front desk mentioned, because of the high elevation it gets quite cold here. The lobby had a stove running as well. They allowed us into our Rooms a little early. Perhaps due to its location, the Japanese-Western Room was very cold. When we tried to turn on the air conditioner, it only showed cooling mode. We called the front desk and were told that because of a building-wide seasonal switch-over, only cooling was available and heating could not be used. They said they would bring a heater to the Room, but when a male staff member arrived empty-handed, he instead lit a built-in gas heater under the window. It was unbelievably old, and with a baby there we felt uneasy, but we were told that was all they had, so we asked him to light it. It did turn on, but there was a strong smell and the air quality felt poor—you could even tell dust was being blown up from floor level. Because it seemed so old and also felt unsafe, we turned it off shortly after staff left. That night we managed as best we could while feeling very cold. The unit-bath door in the Western-style Room is also quite high; I think it could be dangerous for elderly guests. The dining venue is not very large. On the positive side, dishes were served continuously without long gaps. Partway through our meal, however, a large Chinese tour group came in and it became very noisy, so we finished quickly. The Onsen was good. Overall, parts of what looked like closed-off areas of the Facility were left untouched and visible in places, which felt disappointing. Because I trusted IKYU’s site information/Reviews more than usual when choosing this Accommodation/Hotel (?), my disappointment was greater. I don’t usually write Reviews like this, but since I place importance on Reviews when selecting an Accommodation/Hotel (?), I wanted to share my honest feedback.

  • 4.50
    ysumire
    วันที่โพสต์: 16/5/2026

    We were very satisfied.

    The rates were affordable, and the Room was clean. There was a wide variety of food, and we were very satisfied. We would like to visit again if we have the opportunity.

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