- หน้าแรก
- ทั่วประเทศญี่ปุ่น เรียวกัง
- ภูมิภาคชูโกกุ เรียวกัง
- ชิมาเน่ เรียวกัง
- มัตสึเอะ เรียวกัง
- Kyokusui no Niwa Hotel Gyokusen
- Kyokusui no Niwa Hotel Gyokusen รีวิว
- タヌキのPちゃんรีวิว
รีวิวและความประทับใจจากผู้เข้าพักที่ Kyokusui no Niwa Hotel Gyokusen
คะแนนรวมของสถานที่ไม่แสดงเนื่องจากยังไม่ถึงจำนวนรีวิวที่กำหนด
I stayed here during my Obon holiday trip.
Reservations through IKYU.com usually go smoothly, but this time was a bit disappointing. Regarding the price: since it was during Obon, I understand it would be higher, but for two adults with one night and two meals included, it didn’t feel worth the cost. At the parking area in front of the entrance, we were asked our name three separate times. It was described as renovated, but the Facility still felt old. The slippers were hard to wear. For a Hotel of this size, the public bath was small and there was no cold plunge bath, which was disappointing—I had been looking forward to the baths. We received vouchers worth JPY 2,400 for two people to use at a nearby festival, but we couldn’t use them due to rain. It would have been nice if they could also be used inside the property. Breakfast was good; dinner was average. That said, all staff members were pleasant. The garden was also beautiful. However, at this price point and with this overall experience, I don’t think we would return.
- ห้องพักและสิ่งอำนวยความสะดวก2
- สิ่งอำนวยความสะดวก2
- การบริการลูกค้า5
- อาหาร3
- น้ำพุร้อน・อ่างอาบน้ำ2
- ความพึงพอใจ3
- 13/8/2026～
- 2 คน 1 ห้อง
- [Renovated in 2025] Superior Twin Japanese-Style Room [Japanese Garden View]
- รวมอาหารเช้าและเย็น
การตอบกลับจากสิ่งอำนวยความสะดวก
Dear Mr./Ms. P-chan Tanuki, Thank you very much for staying at Hotel Gyokusen and for sharing your feedback along with photos. We sincerely apologize for the inconvenience caused upon your arrival, as we ended up confirming your name again at the entrance during check-in. We will work to improve our in-house guidance and confirmation process so we can assist guests more smoothly. We are also sorry that our Facility renovations did not meet your expectations. We take your comments seriously—such as the size of the large public bath and the absence of a cold bath—and will use them as reference for future improvements to our amenities. Regarding the vouchers that can be used at nearby festivals, we are sorry to hear you were unable to use them due to rain, and we regret that we could not meet your hopes on this occasion. Thank you as well for your positive remarks about breakfast. We will continue reviewing dinner offerings so that they provide greater satisfaction. Your kind words about our staff and garden were truly encouraging. We take all of your feedback seriously and will strive to improve our overall service so that we can provide a stay worthy of the price paid. Thank you again for taking the time to share your valuable comments. Deputy General Manager, Sales Division: Daisuke Ito
