Hakone Hibarino

From check-in to check-out, all the staff were consistently kind, and the service was impeccable.The Facility was new and well equipped, making our stay very comfortable.While the location is not particularly convenient for transportation, there is a Shuttle Service to the nearest station, so we did not feel much inconvenience.Overall, it is a wonderful Onsen Ryokan that we would definitely like to visit again.

This was my first time staying overnight in Hakone!Not only were the Room and interior beautiful, but above all, the staff were incredibly warm and kind—it was truly a soothing, healing stay.From check-in onward everyone was so friendly, and it felt like an Accommodation that naturally makes you think, “I want to come back.”I was especially touched by the staff member who did their best to welcome us in Japanese they weren’t fully confident with—it was so endearing and genuinely heartwarming. Their sincerity really came through and made me feel warm inside too.And the food was amazingly delicious—I was honestly surprised!Each dish was carefully prepared, beautifully presented, and truly impressive.Even the desserts showed the pastry chef’s attention to detail, and I enjoyed every moment of the meal from start to finish.Surrounded by nature, it was very quiet, and time seemed to pass more slowly—I could really relax.The bath in the Room also felt wonderful; it was such a luxury that I even went in again in the morning.With the atmosphere of the Room, the cuisine, and the kindness of the staff all together, it was a wonderful Accommodation where you can forget everyday life and unwind at your own pace.I think it’s perfect for a well-deserved treat for yourself.When I come to Hakone again, I definitely want to stay here!