รีวิวและความประทับใจจากผู้เข้าพักที่ SOUTH GATE HOTEL OKINAWA - 2หน้า

(จังหวัดโอกินาว่า/เมืองนาฮะ) [ทั้งหมด 216 ห้อง]

คะแนนรวม

4.36

ดี (61)

ห้องพักและสิ่งอำนวยความสะดวก
4.41
สิ่งอำนวยความสะดวก
4.43
การบริการลูกค้า
4.20
อาหาร
4.52
น้ำพุร้อน・อ่างอาบน้ำ
4.33
ความพึงพอใจ
4.33

4.00
沖縄の達人
วันที่โพสต์: 10/6/2026
First stay since Kariyushi Hotel
The view from the bayside Room was great. The bath and sauna were also clean. For breakfast, I would like to see a bit more Japanese food, as there was no natto or nori.
- ห้องพักและสิ่งอำนวยความสะดวก4
- สิ่งอำนวยความสะดวก5
- การบริการลูกค้า3
- อาหาร3
- น้ำพุร้อน・อ่างอาบน้ำ5
- ความพึงพอใจ4
- 8/6/2026～
- 1 คน 1 ห้อง
- Grand Twin (Bayside)
- รวมอาหารเช้า
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for staying at South Gate Hotel Okinawa. We also sincerely appreciate you taking the time to share your valuable feedback. We are delighted to hear that you were satisfied with the bay-side room view, as well as the bath and sauna. All of our staff are truly pleased. On the other hand, we sincerely apologize that our Japanese breakfast selection did not meet your expectations. Your request for more Japanese items such as natto and nori will be shared with our head chef and the relevant departments as an important guide for future menu improvements, and we will continue to consider how we can provide an even more satisfying breakfast experience. We would be honored if you choose our Hotel again when you visit Okinawa next time. All of our staff look forward to welcoming you again. South Gate Hotel Okinawa Reception Desk
4.33
マサノブアガ
วันที่โพสต์: 7/6/2026
A Hotel Near the Port
This was our first stay, and we stayed as a family group (15 people including children). Due to the typhoon, we couldn’t go anywhere and arrived before noon, but you kindly allowed us to spend time in the foyer on the upper floor. We truly appreciated that you turned on the lights and air conditioning for us. Thank you as well for accommodating our large group with thoughtful seating arrangements for lunch, dinner, and breakfast. We would love to stay again.
- ห้องพักและสิ่งอำนวยความสะดวก4
- สิ่งอำนวยความสะดวก4
- การบริการลูกค้า5
- อาหาร3
- น้ำพุร้อน・อ่างอาบน้ำ5
- ความพึงพอใจ5
- 1/6/2026～
- 3 คน 1 ห้อง
- Grand Twin (Bayside)
- รวมอาหารเช้า
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for staying at South Gate Hotel Okinawa. We are also truly grateful that you chose our Hotel for your important family trip and took the time to share such a heartwarming review. Unfortunately, a typhoon occurred during your stay, and we understand this may have caused difficulties such as changes to your plans. If we were able to help ease your fatigue even a little despite the bad weather, we would be very pleased. We are also honored by your kind words regarding the seating arrangements during your meal. We are delighted to hear that you were able to relax and enjoy dining together. Encouraged by your generous comment, “We will stay again,” we will continue striving to provide service that is attentive to each guest’s needs. On your next visit, we sincerely hope to welcome you and your family under Okinawa’s beautiful sunny skies. All of our staff look forward to welcoming you again. South Gate Hotel Okinawa Front Desk
4.67
スクラム太郎
วันที่โพสต์: 5/6/2026
It was clean and nice.
I stayed shortly after it opened, and the first Room had a water leak from the toilet bowl. They upgraded my Room, and it was spacious and clean. Some of the staff were familiar faces from Southwest, and their service was good, so I was satisfied. Breakfast had a wide variety of items and tasted great. Considering value for money, breakfast is better than at Southwest. One thing I’d like improved is that the gym doesn’t have alcohol spray or paper towels for use after equipment. It’s also hard to tell which way to turn the bath faucet for hot or cold. With poor eyesight, it’s difficult for me to see. When I turned it to make it colder, it was actually the opposite and very hot water came out. I think making this clearer would be even better, especially for older guests.
- ห้องพักและสิ่งอำนวยความสะดวก5
- สิ่งอำนวยความสะดวก5
- การบริการลูกค้า5
- อาหาร5
- น้ำพุร้อน・อ่างอาบน้ำ3
- ความพึงพอใจ5
- 24/5/2026～
- 1 คน 1 ห้อง
- Comfort Deluxe (2 Double Beds / Washing Machine)
- ไม่มีอาหาร
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for staying at Southgate Hotel Okinawa. We also sincerely appreciate you taking the time to share your valuable feedback about your stay. First, we would like to offer our deepest apologies for the water leak in the toilet of the Room we initially assigned you. Our pre-arrival checks were insufficient, and we are truly sorry for the significant inconvenience and discomfort this caused. Despite this trouble, we are grateful for your kind words regarding the changed Room and our staff’s service. We are also delighted that you noticed familiar staff members, which is very encouraging for us. We were pleased to hear your compliments on the variety and taste of our breakfast, as well as its value for money. Thank you as well for your valuable suggestions to help us improve our Hotel going forward. Regarding hygiene items such as alcohol disinfectant and paper supplies in the gym, we will promptly arrange to have them installed so that guests can use the facilities comfortably at any time. With respect to the temperature labeling on the bath faucet, we sincerely apologize again for putting you in a dangerous situation where extremely hot water came out due to unclear markings. To ensure that all guests—including elderly guests and those with visual impairments—can understand at a glance and use it safely, we will urgently consider improvement measures such as adding clearer, more visible signage. We will continue to take all guest feedback seriously and strive as a team to provide a safe and comfortable Hotel experience. On your next visit, we will do our utmost to deliver a stay that satisfies you in every way, and we would be grateful if you would visit us again. All of our staff look forward to welcoming you back soon. Thank you once again for staying at Southgate Hotel Okinawa. Southgate Hotel Okinawa Reception Desk
3.33
そららんど
วันที่โพสต์: 4/6/2026
Service by the food and beverage staff
As the title says, the food and beverage staff were outstanding. The timing of when they approached us when we wanted to place an additional order, their service attitude, and more—all felt very polished for a newly opened Hotel. Also, everyone had wonderful smiles! Thank you very much! However, at check-in, the parking fee I had paid in advance was charged again at the parking payment machine when exiting. I understand it must be challenging since you have only recently opened, but that was the only disappointing part.
- ห้องพักและสิ่งอำนวยความสะดวก3
- สิ่งอำนวยความสะดวก3
- การบริการลูกค้า4
- อาหาร4
- น้ำพุร้อน・อ่างอาบน้ำ3
- ความพึงพอใจ3
- 29/5/2026～
- 1 คน 1 ห้อง
- Grand Twin (Bayside)
- รวมอาหารเช้า
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for staying at Southgate Hotel Okinawa. We also sincerely appreciate you taking the time to share your valuable feedback. We are truly honored by your kind words regarding the service of our food and beverage staff, their smiles, and the timing of their greetings. As we have only recently opened, your warm comments are an incredible encouragement to our team, and all of us were delighted to read them. However, we sincerely apologize that although you had paid the parking fee in advance at check-in, you were charged again at the payment machine when exiting. In this case, we should have processed your parking ticket at the front desk before you left; however, our guidance was insufficient. We deeply regret that this caused you inconvenience and discomfort at the end of your stay. Based on your feedback, we will ensure thorough guidance at the front desk and work promptly to prevent a recurrence. We will continue striving to improve our services so that every guest can be fully satisfied with their stay. All of us look forward to welcoming you again. Thank you once again for staying at Southgate Hotel Okinawa. Southgate Hotel Okinawa Reception Desk
4.83
kimono ちゃん
วันที่โพสต์: 1/6/2026
Great location, clean, delicious breakfast—would stay here again.
It seems the property has been renovated and reopened as a new Hotel, and I was able to stay at a special rate. Breakfast had a great variety and everything was delicious—especially the bread. The Room has only a shower, but there is also a large public bath, which was very relaxing. The Room was spacious, and since I’m a Diamond member they upgraded me to a Room with a harbor view, which I really appreciated. One disappointing point was that there was no tea or coffee service in the Room. Water is available near the elevators to bring back to your Room. If I’m in Naha again, I’ll stay here next time as well. My favorite sweets shop and bakery were also just a short walk away.
- ห้องพักและสิ่งอำนวยความสะดวก4
- สิ่งอำนวยความสะดวก5
- การบริการลูกค้า5
- อาหาร5
- น้ำพุร้อน・อ่างอาบน้ำ5
- ความพึงพอใจ5
- 29/5/2026～
- 2 คน 1 ห้อง
- Superior Twin Room
- รวมอาหารเช้า
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for staying at South Gate Hotel Okinawa. We truly appreciate you taking the time to share such kind words, which are a great encouragement to all of our staff. We are honored by your many compliments regarding your stay at our special post-renovation rate, the Room with a harbor view, the large public bath, and even our signature breakfast bread. We are also delighted to hear that your time in Naha—visiting your favorite sweets shops and bakeries—became a wonderful experience. However, we sincerely apologize for disappointing you by not being able to enjoy tea or coffee in your Room. In fact, we currently sell carefully selected coffee drip bags at the shop on the first floor. We regret that our guidance was insufficient and that you were not aware of this; however, we hope you will consider them as a companion for relaxing time in your Room on your next visit. We will continue striving to make our Hotel even more appealing so that when you return, you will feel once again that choosing us was the right decision. All of us look forward to welcoming you back. South Gate Hotel Okinawa Reception
4.00
琉球ドアラ
วันที่โพสต์: 28/5/2026
After using the Hote...
After using the Hotel’s lunch buffet restaurant, I was waiting in the lounge area next to the front desk until check-in time when a staff member noticed me, checked my Room status, and kindly assisted me with the procedures right away as it was already ready—thank you for your thoughtful consideration. While feeling traces of its former charm, I enjoyed a relaxed and comfortable Hotel stay in the newly renovated Room, even though it was only for one night. A couple of points I personally noticed: there was no clock or thermometer in the sauna room of the large public bath, which felt a bit unusual and made it harder to fully relax. Also, although the Room details at Reservation stated that a complimentary tea set would be provided, it was not available either in the Room or at the amenities area near the front desk. As renovations are still underway, I would love to visit again once the ocean sauna is completed and service on the rooftop terrace has begun.
- ห้องพักและสิ่งอำนวยความสะดวก4
- สิ่งอำนวยความสะดวก3
- การบริการลูกค้า5
- อาหาร4
- น้ำพุร้อน・อ่างอาบน้ำ4
- ความพึงพอใจ4
- 26/5/2026～
- 1 คน 1 ห้อง
- Superior Queen Room
- รวมอาหารเช้า
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for staying at South Gate Hotel Okinawa and for sharing your kind words. We are delighted to hear that you were able to relax and enjoy your Hotel stay in our “newly reborn guest Rooms.” We also truly appreciate your compliments regarding our staff, which are a great encouragement to us. On the other hand, we sincerely apologize for the inconvenience and discomfort caused by the sauna equipment in the large public bath, as well as the guidance regarding the tea set. Regarding the installation of a clock and thermometer in the sauna, we will promptly share your feedback with the relevant department and consider improvements so that guests can relax more comfortably. In addition, although a tea set was listed in the Room details at the time of Reservation, we were unable to provide it in areas such as the amenities space. We deeply apologize for this. We will urgently review what is displayed and improve our replenishment procedures and management system for amenity items. We are very pleased that you are looking forward to the opening of our Ocean Sauna on July 15. When you visit us again, all of us will continue striving to welcome you with an even more comfortable space and more attentive service. We look forward to welcoming you again.