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- Kanouya Shima Onsen
- Kanouya Shima Onsen รีวิว
รีวิวและความประทับใจจากผู้เข้าพักที่ Kanouya Shima Onsen
- ห้องพักและสิ่งอำนวยความสะดวก4.25
- สิ่งอำนวยความสะดวก3.92
- การบริการลูกค้า4.06
- อาหาร4.34
- น้ำพุร้อน・อ่างอาบน้ำ4.57
- ความพึงพอใจ4.25
- 4.83hayumaiวันที่โพสต์: 1/11/2026
I'd love to go back.
The room, the meals, and above all, the standing bath were wonderful. We stayed in Room 102. The room looked just like the photos and had a lovely atmosphere. The standing bath was even better than expected, and we used it many times. The atmosphere was lovely both during the day and at night. However, perhaps because our bath was right next to the neighboring room’s bath, we could hear their conversations clearly. Also, although the bath was advertised as having continuously flowing natural hot spring water, the flow had stopped, so we couldn’t top it up as the water level dropped. Unfortunately, we couldn’t reach the front desk by phone either—perhaps the staff leave at 8 p.m. At first, we wondered whether dinner would be enough, as there were relatively few dishes, but it was very satisfying. The bacon salad and meat were delicious. We had breakfast by the window overlooking the clear stream, and the food was delicious too. We’ve been saying how much we’d like to return and how wonderful the bath was. The first-floor bath doesn’t offer a view of the clear stream, but you can enjoy its sound and the standing bath. I imagine the upstairs baths have lovely views, so we’re already wondering which room to choose next time. I’m giving the facilities four stars because we couldn’t top up the bathwater.
- 4.50夢のような時วันที่โพสต์: 25/10/2026
Soak in an open-air bath to the soothing sounds of the river.
This was my fourth visit to Shima Onsen, but my first stay here. The inn is in a wonderfully quiet spot in Hinatami, at the far end of the hot spring town. After checking in, we went downstairs to our first-floor room. The Shima River flows right nearby, so you can soak in the semi-open-air hot spring bath while listening to the gentle sound of the water. The bath was so relaxing that I found myself lingering, taking in the scenery. Dinner was a multi-course meal featuring Joshu beef tenderloin steak. Along with the steak, the Caesar salad with thick-cut bacon and the seasonal burdock and mushroom soup were delicious. The steak was beautifully presented and seasoned to bring out the beef’s natural flavor—a thoroughly satisfying dish. We decided to enjoy the rest of our bottle of sparkling wine in our room after dinner, and the staff kindly provided a wine cooler and fresh glasses. The Japanese-style breakfast was also prepared with great care. I was particularly pleased that the salmon was grilled exactly to my liking. After breakfast, I enjoyed one last soak before leaving the inn, still savoring the experience. I would love to return.
- 2.50鉄腕アトムวันที่โพสต์: 23/10/2026
Overall impression of the property
I didn’t realize there were affiliated facilities nearby, so finding the parking area and other facilities was confusing. I also found it a little odd that the dining area was directly in front of the main entrance. The lack of non-alcoholic drinks in the room was another concern.
- 5.00F18วันที่โพสต์: 27/9/2026
The steak and the open-air bath were amazing.
We stayed in a room with a private open-air bath. The room was spotless and very spacious. The open-air bath was generously sized, and we were able to relax while listening to the sound of the clear river flowing below the inn. We stayed for two nights, and they changed the meal menu each day, so we enjoyed it without getting bored. Both the T-bone steak and filet steak were lean Joshu beef—low in fat yet incredibly tender—and my spouse and I were thrilled as we ate. We were also pleasantly surprised by how delicious the thick-cut bacon served with the salad was. We are grateful to all of the staff for their very courteous service. Both of us would love to visit again.
- 4.67イブママ622วันที่โพสต์: 24/9/2026
The clean, delicious meals and deep bath are amazing!
Following my previous stay, I visited again with my husband for two nights. The Accommodation is new and very clean. A clear stream runs right beside it, and through the large glass windows you can see the mountains and the stream. The first-floor Room requires using stairs, but I love the deep bath. Other Accommodations also have deep baths, but they are in a large public bath area. The meals are delicious, and the price of a Room with a private open-air Onsen is almost half of what you would pay at Accommodations in places like Hakone—excellent value for money. Access from Tokyo isn’t very convenient, so maybe that’s why it’s priced this way? There are transfers, but it only takes a little longer than getting to Gora.
- 4.17のいたかวันที่โพสต์: 14/9/2026
The open-air standing bath in the Room is exceptional.
The first floor features a wonderful, very spacious Room with high ceilings. In particular, the Room includes an open-air bath where you can bathe standing up, and I was very satisfied because I could soak many times and even exercise in the bath. The food was also excellent—the steak was tender, high-quality Joshu beef. The international staff spoke polite Japanese very well.
- 4.83かりかりんとう7วันที่โพสต์: 7/9/2026
It turned into the best Shima Onsen experience.
I was able to relax from arrival to departure! The open-air Onsen bath was amazing, and both dinner and breakfast were delicious—making for a truly happy stay. The river flowing past the lobby and visible from the Room, along with the lush green trees, was incredibly beautiful, letting you fully enjoy summer in the mountains. One drawback is that because it is built along the riverbank, getting up and down can be difficult. There is no elevator, so all movement is by stairs. In particular, the stairs down to the first floor are quite narrow and steep (though you likely won’t need to move around inside the Hotel very often). Also, precisely because the Onsen is so wonderful, you’ll want to soak many times—but despite that, the bath towels were thin and there were no bathrobes. Very disappointing! With such a great Onsen, I wish they would make it easier to fully enjoy it! That said, overall it was a fantastic experience, and I would definitely like to visit again.
- 4.50ねねつばวันที่โพสต์: 30/8/2026
A truly wonderful place
We had a very relaxing stay. We’d love to come again, but there aren’t many sightseeing spots nearby, so it’s perfect for a quiet, laid-back getaway. Thank you for your hospitality.
- 4.67xiaogaohiroวันที่โพสต์: 21/7/2026
The Onsen is wonderful.
This was our Accommodation for the second day in Shima Onsen. The focus of this trip was, above all, soaking in the Onsen, seeing “Shima Blue,” and enjoying great food. I never imagined that water blended from two different hot spring sources could feel this good! The moment we got home, we were already planning our next visit—Shima Onsen is definitely somewhere we’ll return to. What disappointed me was breakfast. My expectations were honestly low—I would have been satisfied with just hot rice and miso soup. However… when the dishes were explained (by a Japanese staff member), the vocabulary was extremely limited: “This is tomato tofu.” (I could see that.) “This is dressing. It’s fine to use all of it.” (Explaining how much dressing to use from a small dish…) And finally, “This is nimono.” Since it included unusual summer vegetables, I really wanted to hear more—things like what they were, whether they were locally grown, etc. Also, the way the rice was served felt a bit off. Food should be enjoyed with both eyes and palate, but hearing its story can make it even more moving. If only the names are given—which anyone can do—it might be better to provide written descriptions instead; it seemed understaffed anyway, and that would likely save time. Also, around 8 p.m., while relaxing after my bath and reading a book in my Room, I heard loud footsteps from above—like someone stomping around. It stopped after a while. In the morning I realized why: directly below where I sat at breakfast was my Room. When I later saw how that staff member walked—with heavy stomping steps—I thought, so that’s what I heard! Aside from those points, we were very satisfied overall. We wanted to go to Lake Okushima but found there was no longer a taxi company available; despite that, they worked hard to arrange an EV car and explain the mountain roads in detail. Since this trip involved an incredible number of books for me, my luggage became very heavy as well—I’m sure providing Shuttle Service wasn’t easy. With gratitude to the front desk staff and those who provided Shuttle Service, I’ll end this reflection on our trip here.
- 3.3318マサวันที่โพสต์: 17/7/2026
The view from the Room is amazing.
The staff were polite and kind. The Onsen was very effective. Personally, it works best for me in this order: Shima, Kusatsu, then Ikaho. My wife soaked too long and ended up feeling unwell from the hot spring—her first time experiencing that. In a good way, the Facility felt modern. The service style was also modern and more like a Hotel approach. Think of it as an Onsen at a long-established Ryokan with Hotel-style guest service. It’s a Facility where I’d like to do a Multiple Night Stay next time. The Western-style restaurant at Kanaya’s entrance is excellent, but it’s only open until 3:00 PM.
- 4.17アルピーヌさんวันที่โพสต์: 14/7/2026
Back again to enjoy Joshu beef L-bone steak!
I couldn’t forget how delicious it was when I first tried it in April, so I came back again three months later! This time, the meat felt firmer than last time and had more of a lean red-meat texture. After a wonderful meal, we enjoyed complimentary coffee in the lounge, and relaxed in the Room’s open-air bath again and again with the sound of the river as background music. The small raised area in the Room had an awkward step that bothered me, and I think adding a single step would make it easier to use.
- 3.50toto@butanวันที่โพสต์: 12/7/2026
The in-room Onsen was wonderful.
The Room’s semi-open-air bath was spacious and comfortable. The temperature was just right, and it warmed me up well, though it can be hot in summer. Dinner steak was delicious; everything else was average. Breakfast was described as Japanese-style, so I had high expectations, but it was average. The Onsen and Room were clean and nice, so if I go again, I’ll choose a plan without meals.
- 4.67Ten.วันที่โพสต์: 2/6/2026
We were very satisfi...
We were very satisfied with the Room, the service, and the meals. Because there are only a few guest rooms and the number of guests is limited, we only ran into other guests at mealtimes, which gave it a strong sense of privacy and made it even easier to enjoy time with a partner or family. Since it is a newly opened Hotel, we could feel the staff’s fresh enthusiasm, which made us feel relaxed and happy. The Room was clean, and we were able to take it easy since Netflix and YouTube were available. Also, as it was a birthday celebration, we ordered a cake via Cake.jp; it was delivered to our Room right on time, and we also received congratulatory words. Since the Room has an open-air bath, there was an unexpected incident when a large spider appeared, but that also became a good memory. Shima Onsen itself was wonderful as well, but thanks to how well-equipped the Hotel is, it made for an even more special birthday celebration. Thank you very much!
- 4.17Landsendวันที่โพสต์: 30/5/2026
This is a great accommodation.
This was our second stay. Each Room has a different layout, and the Room we stayed in this time was properly cleaned, functional, and comfortable. The semi-open-air bath in the Room was spacious, clean, and very relaxing. The service was generally fine, but we could not understand the Japanese spoken by some foreign staff members. The meals were delicious with just the right portions, and we were very satisfied. As for the Facility, due to structural features such as steps on stairways, the lack of an elevator, and level differences inside some Rooms, it feels more suitable for younger guests; depending on the floor level and Room type, some Rooms may not be suitable for older guests.
- 4.67伊豆に魅せられてวันที่โพสต์: 24/5/2026
The best views, Onsen, and steak
I chose Kanou because it is part of the Tsuruya group, offers beautiful scenery, and serves delicious steak. The check-in system was efficient and well designed. I would have liked to have a bathrobe and a coffee machine in the Room. However, overall I was very satisfied. The view of lush greenery and the river from the window was truly wonderful and very relaxing. The open-air Onsen bath in the Room was also spacious; it warmed me thoroughly and left my skin silky smooth. The Joshu beef L-bone steak at dinner was outstanding. The other dishes were also delicious. The service was excellent. If I visit Shima Onsen again, I would love to come back for the steak.
- 4.170104twinsวันที่โพสต์: 19/5/2026
Dinner was very satisfying, but
It was my first time visiting Shima Onsen, and I stayed one night at KANOUYA Shima Onsen. The exterior and entrance approach looked quite stylish and raised my expectations, but there is no elevator, and each stair step is a bit high, which felt slightly uncomfortable going up and down. The stairs and hallways also felt somewhat cheaply built, so it didn’t feel luxurious. The front desk becomes unattended after 8:00 p.m., and even before then you have to contact them via a personal mobile phone, which didn’t feel worth the price. On the other hand, the room was very comfortable. The large window, chairs, and sofa were all nice, and it was great to look out at the forest while listening to the river. The Onsen at this Facility is only available in the guest rooms; to use a large communal Onsen you need to go to a neighboring Facility, and I was told there is an additional fee for that, which was a bit disappointing. That said, the water quality was excellent—my skin felt smooth—and I could really feel warmth from deep inside my body; it truly lived up to being free-flowing from the source. Soaking in the Onsen while looking at the green mountains made me feel amazing. Amenities were minimal, but the shampoo, conditioner, and body soap were very high quality—I wanted to buy them to take home. For dinner, I recommend starting with the bacon and romaine lettuce salad. The main dish was Joshu beef steak; paired with wine it was delicious and very satisfying. The bread was also excellent—I even asked where they source it from. Breakfast was Japanese-style with many dishes and a decent portion size as well. Considering the balance of price, food quality, and facilities overall, I think it’s a reasonably satisfying Hotel. I’m not sure if I would return here specifically again, but I would like to visit Shima Onsen again.
- 3.67レナミวันที่โพสต์: 3/5/2026
The Onsen was very relaxing.
The in-Room Onsen was very relaxing. The staff were warm and welcoming, and I had a comfortable stay. However, despite informing you twice in advance that I have a seafood allergy, I was surprised and disappointed to be served two fish dishes at breakfast. Because food allergies can be life-threatening, I expected to be asked before the meal was served. Also, the Room and hallways had a slightly old smell and felt dusty. Since I have a house dust allergy, I couldn’t stop sneezing and it was difficult.
- 4.50石器วันที่โพสต์: 30/4/2026
A Hotel for Adults, Filled with Negative Ions
We stayed as a couple in our early 40s. In late April, we were surrounded by lush greenery and enjoyed breathtaking views. The open-air bath in the guest Room was extremely satisfying. The Room wasn’t as spacious as we expected, amenities were minimal, and there are no entertainment facilities—there isn’t even a shop—so it’s recommended for an adults-only trip where you want to quietly enjoy dinner and the open-air bath. There’s also no elevator, and the front desk is connected to the dining area, giving it a compact layout. If you’re traveling with children, you may feel concerned about disturbing others. Perhaps because many guests are calm and considerate, it was very quiet throughout our stay and we were able to relax. The steak at dinner was outstanding. We wondered if the course meal would be enough, but the steak portion was generous and we left completely full. The bread was also excellent, and the balsamic steak sauce seemed homemade—it was delicious. There is a sister Facility across the way, and for an additional 550 yen you can also enjoy their open-air bath.
- 4.33アルピーヌさんวันที่โพสต์: 10/4/2026
Authentic Steak Dinner
Unfortunately, due to heavy rain, the standing open-air bath with free-flowing natural hot spring water was accompanied by a tremendous roar on the roof, and rainwater poured from the gutters onto the edge of the tub. The next day, the rain stopped, and it was peaceful with the sound of the river flowing. The “Joshu Beef L-Bone” authentic steak dinner for dinner was very delicious, and it made me want to try other recommended cuts as well.
- 3.83$123วันที่โพสต์: 12/2/2026
It is quiet.
The Room was clean, very quiet, and comfortable. The Onsen was at just the right temperature, so I could stay in for a long time. The service was attentive while keeping a comfortable distance. There was an issue with the Room we had reserved for the day, and they kindly changed it to an upgraded Room. The meals were delicious, but breakfast felt a bit light for me since I have a big appetite. One thing that concerned me was that the return Shuttle Service was scheduled for 10:00 but arrived 8 minutes late, so I missed the bus I had planned to take and my trip back became rushed. That was disappointing.
- 3.33マツシマコウイチวันที่โพสต์: 25/1/2026
Maybe someone young?
Is there no large public bath, and would using the paid facilities at the neighboring sister property be an option?
- 2.83Landsendวันที่โพสต์: 5/12/2025
It was a mediocre accommodation.
There are no Japanese staff. I stayed for two nights, and apart from the check-in process where the shortcomings of the reserved room were pointed out, leading to a room upgrade with an additional fee, I did not see any Japanese staff until check-out. The accommodation was operated solely by foreign staff who had limited understanding of Japanese, making it difficult to get clear explanations about how to use the facilities. On the third day, there was heavy snowfall. The slope leading out of the accommodation was not cleared of snow, and around 7:30 AM, a couple's car got stuck despite having winter tires. They could not receive support from the foreign staff at the accommodation and were not even provided with a shovel for snow removal. They had to struggle on their own in snowy conditions. Upon suggesting they contact the emergency number for nighttime assistance at 7:30 AM, they were told it would take time for help to arrive. Eventually, they managed to borrow a shovel from a nearby hotel within the same group and freed their car. The upgraded room was clean, spacious, and comfortable with a semi-open-air bath that was very enjoyable; however, other aspects of service fell short of expectations. As others have mentioned in reviews as well, there is no elevator in this facility. The stairs are far from barrier-free design and seem unsuitable for elderly guests or those with mobility issues—more appropriate for young people full of energy. Given its price point though, it might cater more towards affluent young guests instead.
- 4.83むらでんวันที่โพสต์: 17/11/2025
Onsen, delicious meals, and a memorable journey
We enjoyed the autumn leaves from the private open-air bath in our room. The steak at dinner was tender, and even in my 50s, I finished it easily. There were many reviews mentioning that moving around from the first-floor rooms was challenging, but we spent most of our time soaking in the onsen, so the sense of seclusion was actually nice.
- 4.33キクチャンニコニコวันที่โพสต์: 13/11/2025
Lovely Open-Air Bath
Instead of a large public bath, each Room comes with an open-air bath, which was absolutely fantastic. The T-bone steak for dinner was also incredibly delicious. If I had to point out drawbacks, it would be the lack of an elevator and the slightly cramped seating layout in the restaurant. I would love to visit again in a different season.
- 2.00Sakuraiวันที่โพสต์: 30/10/2025
Despite the accommod...
Despite the accommodation costing just under 100,000 yen per night with two meals included, luggage was not carried to the room. There was no elevator either. The stairs were narrow, making it quite a struggle to carry suitcases up and down. The parking lot in front of the accommodation only had space for four cars, and if those spots were full upon arrival, guests had to park at a nearby affiliated parking lot themselves and walk back. Unfortunately, it was raining at that time, but no umbrellas were offered as a courtesy. The room I stayed in was on the first floor. From check-in to check-out, it rained continuously. Rainwater from the fourth-floor roof fell directly onto the balcony and open-air bath roof below, creating an unbelievable noise that made it impossible to open the windows. I hope they install proper rain gutters in the future. It was a somewhat disappointing accommodation experience overall.
- 5.00温泉おっさんวันที่โพสต์: 29/9/2025
Celebrate Respect for the Aged Day & rejuvenate from the summer heat.
We stayed for 2 nights and 3 days to celebrate Respect for the Aged Day with my mother. When I asked her if the stairs were too much for her, she said it was a wonderful accommodation! The front desk staff even prepared a special shower chair for use in the bathroom, and we are truly grateful for their thoughtfulness. The meals were also excellent—the steak was delicious! The cooking, tenderness, and juiciness were perfect. I was amazed to see my mother enjoying her meal so much—it was quite surprising yet delightful! The artwork by Yuji Nishijima at the main entrance was also beautiful. We are thankful that we could spend such a comfortable time together with my mother's smile throughout our stay.
- 4.50@jpjmgkวันที่โพสต์: 20/9/2025
I have stayed in roo...
I have stayed in rooms with private open-air baths several times before, but this was by far the most satisfying experience. The standing open-air bath, the clean room, and the very delicious dinner were all incredibly enjoyable and relaxing. However, there were two points of concern: 1. At night, if you wanted non-alcoholic drinks like juice, only water or alcohol was available, which was a bit inconvenient. 2. For our 1-year wedding anniversary, I had ordered a surprise plate; however, during check-in when confirming my name, I was charged for the plate separately and it spoiled the surprise. Additionally, considering its price point, the plate itself felt a bit underwhelming. If these two points could be improved upon, it would make staying here even more comfortable and satisfying!
- 5.00なりッチวันที่โพสต์: 20/9/2025
A very nice accommodation.
This accommodation was chosen by my wife for my birthday trip. There was a small surprise during dinner, making it a wonderful birthday. We stayed in a first-floor room with an open-air bath that you can stand in, and it turned out to be the perfect choice. Even though there was a sudden downpour, we enjoyed it from the comfort of the bath. Since the accommodation is run by a small team, there were moments of slight confusion, but everyone’s hospitality made each interaction pleasant. The signature L-bone steak was incredibly delicious; at first, we worried if two people could finish it all, but before we knew it, the plate was empty. As this accommodation has recently reopened after renovations, everything is very clean and beautiful. However, considering how steep the stairs are from the front desk to the first floor, I think room wear like samue might be more suitable than yukata. Personally, I almost tripped several times on those stairs because I wasn’t used to wearing yukata and stepped on its hem—something that felt quite dangerous.
- 5.00おからวันที่โพสต์: 18/9/2025
First Visit to Shima Onsen
I stayed during the holiday and had an extraordinary experience. The view of the mountain right in front from the open-air bath was breathtaking! The food was delicious, and I would love to visit again! It felt like an accommodation perfect even for a solo trip!
- 4.67Parishridaวันที่โพสต์: 9/8/2025
Room and meals
This is an Accommodation you’ll want to return to. The insects around the Onsen can be a bit concerning, but it’s hard to avoid. I’d love to come back again for both the meals and the Room. Thank you very much. Next time, I’d like to try the lobster.
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