รีวิวและความประทับใจจากผู้เข้าพักที่ Hotel Springs Makuhari Premier

(จังหวัดชิบะ/เมืองชิบะ) [ทั้งหมด 95 ห้อง]
คะแนนรวม
4.53
ยอดเยี่ยม (239)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.54
  • สิ่งอำนวยความสะดวก
    4.49
  • การบริการลูกค้า
    4.62
  • อาหาร
    4.43
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.52
  • ความพึงพอใจ
    4.58
  • 3.17
    ビ－バ－
    วันที่โพสต์: 24/10/2026

    We checked in after ...

    We checked in after 7 p.m., when the lounge had switched to bar service. Drinks were available, but the food was limited to light snacks, with nothing substantial to eat. I wished we could have checked in earlier. There was also no phone in the room to contact the front desk, which was a little inconvenient. At breakfast, there was only one drinks machine, so queues formed during busy periods and getting a drink took a while.

  • 3.00
    アルカデア
    วันที่โพสต์: 19/10/2026

    A mixed bag

    I understand it may be unavoidable since the property has just been renovated. However, the room layout is not very practical: the walkway is so narrow that two people cannot pass at the same time—you almost have to turn sideways to walk through. The TV sticks out too much, and I think this is also because the sink is inside the room. Drying your hair and drying off after washing ends up being done over the bed, and I kept worrying about water dripping onto it. It made me overly cautious. Breakfast was delicious, and it’s nice that they list where ingredients come from. That said, there was a staff member whose attitude was not appropriate for hospitality. I initially thought having just one person like that wouldn’t matter much, but as I was leaving I felt that even one person can still ruin the overall impression. Since it largely comes down to that individual’s personality, there may not be much that can be done—but as an experience, it was a significant negative.

  • 3.00
    最上階利用者
    วันที่โพสต์: 15/10/2026

    We expected a top-tier room, but…

    We stayed in the Premium Suite Room. Thank you for assigning us the top floor (though I’m not sure if there are suites on other floors as well). However, there were maintenance oversights—such as a broken bidet toilet seat and a window that brings in outside air that was broken and wouldn’t close—so our stay, which we splurged on for a special anniversary, ended up feeling somewhat disappointing. Also, sparkling wine is available in the lounge, but when we asked for a new bottle because what was left wasn’t enough for two people to toast, we were refused. As expected, the remaining wine had gone flat, which made for an unfortunate toast. I understand you may be struggling with rising labor costs and inflation, but I hope you won’t let down guests who choose your hotel expecting a truly rare luxury experience.

  • 5.00
    オタク
    วันที่โพสต์: 8/9/2026

    It was great.

    We stayed here because there was a live show nearby. At first, I was surprised that the sink was in the same space as the bed, but once you get used to it, it’s comfortable because you can get ready in the morning while watching TV. The staff were kind and sincerely helped us even with our sudden request to arrange a taxi. We chose this Hotel because it had a separate bath and toilet, a triple Room, and was close to the station; the Room was clean, the breakfast buffet was delicious, and we had a very comfortable stay. We couldn’t use the lounge this time, so we’d like to visit again next time. Thank you very much for everything.

  • 5.00
    みのさんあゆさん
    วันที่โพสต์: 4/9/2026

    Relax and unwind

    It was a wonderfully relaxing stay—enjoying donuts in the lounge, working up a sweat at the gym, then heading back to the lounge for some snacks. The bathroom was comfortable, with a separate washing area. The staff were also very courteous. I’d love to stay again.

  • 4.83
    ロッキュー
    วันที่โพสต์: 2/9/2026

    We stayed in the Exe...

    We stayed in the Executive Suite. The Room was spacious, and our children were able to relax and enjoy themselves. However, there were no kitchen utensils, dishes, or cutlery provided, so we felt the kitchen had little purpose. Other than that, we were very satisfied.

  • 4.83
    tomochipuri
    วันที่โพสต์: 30/8/2026

    It was very good.

    I stayed here after shopping around Makuhari. It’s very convenient, close to the station. Both the Hotel and the Room were very clean and spotless. For this price, it’s wonderful to have a bathroom with a washing area and a separate toilet. The staff were also polite and kind. The only minor issue was that the sink is located in the Room with the bed, which was a little inconvenient to use. I understand it can’t be helped due to the Room layout… but it was a wonderful Hotel, just as the Reviews said. I’d like to stay again if I have the chance. Thank you very much.

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  • 4.50
    なかじーまん
    วันที่โพสต์: 26/8/2026

    Here for the Premium Lounge.

    I made a Reservation because it included access to the Premium Lounge. Check-in starts at 2:00 PM. You can leave your luggage in your Room, and enjoy complimentary drinks until 2:00 PM. From 3:00 PM, afternoon tea time offers complimentary drinks plus treats such as peanut monaka, blueberry tart, churros, assorted cookies and donuts, fruit cocktails, baguette sandwiches, pancakes, and more. From 5:00 PM, aperitif time features Babybel cheese, two kinds of pintxos, popcorn, kaki no tane rice crackers, mixed nuts, dried fruit, and more. I recommend topping crackers with blue cheese marinated in olive oil. Alcohol is also all-you-can-drink: draft beer (and non-alcoholic beer), red and white wine, vodka and Campari with orange juice—so you can mix your own cocktails too. From 7:00 PM in the evening time slot, the cheese and pintxos are reduced and snacks like Pocky and potato chips appear instead. We didn’t need lunch or dinner at all. The lounge is spacious with table seating as well as counter seats with power outlets. (Breakfast is served in the same venue.) The Room was very clean and relaxing. We had a view of a park from the window; it seems Rooms on the other side face the station-side city view instead. Our Room number was 34XX; I mistakenly thought it meant the 3rd floor and got off on that floor—only to find a corridor leading to the main building—so I panicked thinking I had booked the wrong building or wouldn’t be able to use the Premium Lounge. The front desk explained that “3” indicates Premium status and “4” indicates the floor level. I missed that detail because I assumed I understood their brief explanation at check-in. One note about cleanliness: there was lipstick on one cup. That was disappointing.

  • 2.50
    ぺんぎん2929
    วันที่โพสต์: 21/8/2026

    Used this Hotel to r...

    Used this Hotel to relax. At check-in: The front desk only said, “Please check the details on the in-Room TV,” and the check-in process was very brief. However, the in-Room TV information only provided the Wi-Fi details, and I could not find any information about the guest lounge. I had to search on Google to learn the hours. Overall, I felt this was unhelpful for first-time guests. Guest lounge: The seating layout was spacious and relaxing. During afternoon tea time, the coffee machine was under maintenance for a long time, so I could only have cold drinks such as juice. Later I learned there was another coffee machine elsewhere, which left me disappointed that I might have been able to use it. During cocktail time, there were many options such as red and white wine, Kirin Lager, Asahi Super Dry, sparkling wine, etc., so the selection was plentiful. Other: After enjoying some time in the lounge and returning to our Room, an unfamiliar child was standing in front of our Room door trying to open it. It seemed they had entered our Room without us noticing; shocked, we called the front desk for assistance. A few minutes later a staff member arrived, but instead of speaking with us first (the ones who requested help), they began talking in Chinese with the child and an accompanying adult. After finishing that conversation, they responded with what felt like a slight smirk, which made me distrustful. There were signs someone had been inside (an opened cup of instant noodles that we did not bring had been left there, and the TV—which we had not turned on—was on). We checked our belongings stored in the Room and asked to change Rooms; we were initially offered a neighboring Room next door. We requested a different floor instead and were moved accordingly. The Hotel may not have been at fault for what happened itself; however, during resolution we found it extremely unpleasant that staff did not speak with us first upon arrival and handled things with an expression that appeared like a faint smile/smirk. This left us feeling very uncomfortable and distrustful.

  • 3.83
    ちょむちゃんず
    วันที่โพสต์: 21/8/2026

    Lounge access?

    Conveniently located near Makuhari Station, with plenty of shopping and dining options nearby, so we never had trouble finding somewhere to eat. The room had been renovated, and the bathroom was spacious with a large bathtub—perfect for relaxing. The view was great as well, and there were no issues with the room at all. Overall, it was a very good hotel. Although the stay included lounge access, it was extremely crowded and noisy, so it didn’t feel very relaxing. In particular, only one small pancake came out per minute from the pancake machine, and there was always a long line. By cocktail time, most of the sweets were already gone and only snacks remained, so we had a beer and headed out for dinner right away. Breakfast also felt mostly pre-made; aside from the omelet station, I would describe it as slightly better than a typical business-hotel breakfast. Also, only the lobby floor felt dated and had a strong air-freshener-like scent in the restrooms. Since the restaurant is also on the lobby level, it reduced my appetite in the morning. That said, because it’s close to the station and the room was very clean and comfortable, I would stay again if there were an accommodation-only plan without lounge access or breakfast.

  • 5.00
    genyuk
    วันที่โพสต์: 18/8/2026

    We were able to relax and enjoy our stay in a wonderful Room.

    I stayed for an event, and they upgraded my Room, so I was able to relax and enjoy my time. It was a very spacious and comfortable Room—I even left the event partway through just to come back and unwind. I had a Multiple Night Stay, and the meals changed each day, so I truly enjoyed them. If I come to Makuhari again, I would definitely like to stay here again. Thank you very much.

  • 4.83
    あんずん
    วันที่โพสต์: 14/8/2026

    Thank you very much.

    Due to a Facility issue, we were moved to a different Room. We sincerely appreciate your behind-the-scenes support for my elderly father. We also enjoyed the lounge food presentation. This is a Hotel I highly recommend!

  • 3.67
    こいわい よつば
    วันที่โพสต์: 9/8/2026

    How to Spend a Wonderful Summer Time

    We stayed for 2 nights and 3 days to attend a live concert by a well-known artist. A wonderful staff member kindly followed up with us for months in advance regarding the main bar we had reserved separately being unavailable, and we were truly touched by their thoughtfulness. As a result, we had such a lovely time that more than made up for not being able to enjoy the main bar. The only disappointment was that, perhaps due to the building-wide air conditioning system, the cooling was weak, and it was tough during the extreme heat... (This is due to the building’s Facility; the staff’s hospitality was outstanding.) It was a Hotel that made us want to visit again without fail.

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  • 3.33
    ネオケラ
    วันที่โพสต์: 6/8/2026

    There may be some difficulty with the shared toilet and the check-in instructions.

    The shared restroom on the first floor had been soiled, which unfortunately spoiled the Hotel experience, but I was very satisfied with the Room. Also, it would be helpful to have a floor map during the check-in explanation, as I couldn’t tell where or how far to go before tapping the key card.

  • 4.67
    tsuneshi
    วันที่โพสต์: 5/8/2026

    The location, Room, and front desk service are all excellent.

    I stayed for two nights with my daughter during summer vacation, and thanks to you we had a very comfortable stay. (Luxury Twin Type-B, breakfast included) When we entered the Hotel, there was no typical check-in front desk; instead, there was a table at the entrance to the dining area where they handled reception. It felt welcoming and pleasantly unpretentious. Our Room was unexpectedly on the second floor, which turned out to be very convenient. After unlocking the glass security door with your key, you enter a corridor lined with guest Rooms. The Room wasn’t especially large, but it was comfortable, with high-quality beds that were great to sleep in, a sofa by the window, a large wall-mounted TV, and a spacious bathroom. In the first-floor dining area, there is complimentary sweets, light snacks, and drinks during snack time from 3 p.m., which was nice for taking a break when we got tired after being out since morning. It seems they also have an evening alcohol hour. I did wish the breakfast buffet had a bit more variety. If I have business at Makuhari Messe again, I’d like to stay here again.

  • 1.50
    uuk26
    วันที่โพสต์: 2/8/2026

    I stayed for two nig...

    I stayed for two nights. The staff seemed insufficiently trained, and the Facility was noticeably inconvenient. 1) A large insect appeared in my Room. Although they responded with insect spray, they said “We’re sorry” in an overly cheerful tone, which did not feel appropriate. *It was the kind of insect I really don’t want to see even at home. They changed my Room, but because it was late at night, it was hectic and exhausting. 2) The coin laundry and vending machines are only in the main building. There are only two washing machines, and you cannot check availability from the in-room TV information system. 3) There is no phone in the Room, and there is only one small trash bin. 4) Breakfast has limited variety. This stay was for a concert, but it overlapped with a fireworks festival and there were no available Hotels elsewhere, so I chose this one. Since the rate was much higher than usual, honestly, if I were paying this price I would have preferred to stay somewhere else.

  • 4.83
    さくお
    วันที่โพสต์: 14/7/2026

    Happiness

    From the moment I stepped into the lobby, it felt luxurious and like entering a dream. It smelled wonderful. The staff were courteous and attentive to every detail, which made my stay very comfortable. Breakfast was excellent, and the complimentary snacks were a great touch. I left feeling truly happy.

  • 5.00
    みくたかくら
    วันที่โพสต์: 7/7/2026

    I’d like to stay in another Room as well.

    It felt like I was visiting an art museum! The lobby had a luxurious atmosphere, and the Room was calm and wonderful. Next time, I’d like to stay in a Room with a park view! The housekeeping staff also greeted me so cheerfully, which made me very happy! The services were excellent, and it was a great-value Hotel!

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  • 2.50
    パパンがパンダ
    วันที่โพสต์: 11/6/2026

    The Hotel service is somewhat lacking.

    I arrived at the Hotel about 15 minutes before the 2:00 PM check-in time, but was told that check-in starts at 2:00 PM and to wait in the lobby until then. At 2:00 PM, everyone who had been waiting lined up at the front desk, and we were guided to the lounge one by one and told to wait again until it was our turn. While waiting in the lounge, I was told it was my turn, but since I had luggage, I needed a moment to get ready to carry it—however, the staff member walked off ahead without waiting. At check-in, I asked about parking payment, but the explanation differed from what another staff member told me the next day. I was only told that my Room was on the second floor; no one helped carry my three pieces of luggage or showed me to my Room. When I reached the second floor, there were cleaning staff there—we made eye contact, but there was no greeting. The Room number was hard to find, so I had to ask for help and have them confirm and guide me. I have stayed at many Hotels, but this service felt cold with no smiles—more like checking in for a karaoke room than a Hotel. The Room itself was clean, but overall it was very disappointing. I did not feel welcomed at all; it felt more like renting a room than staying at a Hotel. I had high expectations, so this was extremely disappointing.

  • 5.00
    サカナみか
    วันที่โพสต์: 7/6/2026

    I felt refreshed.

    I was so exhausted from work that I made a last-minute Reservation. The clean Room with a lovely view of a green park was very soothing, and the bathroom had separate washing and bathtub areas, so I could relax and take my time. The lounge sweets and light snacks were delicious, and the breakfast buffet was also excellent. When I’m worn out again, I’d love to stay with you again. Thank you very much.

  • 5.00
    ちばはるまき
    วันที่โพสต์: 22/5/2026

    Very nice.

    Last time I checked in around 7:00 PM, but the lounge truffle popcorn was so delicious that I decided to head to check-in a little after 2:00 PM this time. As a result, while there isn’t alcohol during afternoon tea time, it’s definitely when the food selection is at its fullest. The open-faced sandwiches were great, and the automatic pancake machine was especially fun—I ended up eating a lot. After that, there were also snacks to go with drinks, and even though I went back to my Room a few times, I was able to fully enjoy the lounge. Of course, the Room was clean as well. This time I had a Room with a view bath; it was on a lower floor than I expected, so it takes some courage to enjoy the view during the day, but at night—once you dim the lights in the Room—it felt wonderfully relaxing. Breakfast was delicious too, the staff were kind, and above all I think the value for money is unbeatable. The entrance staircase is apparently a famous spot; depending on the time of day there are often moments when no one is around. The Hotel’s decor and furniture are also beautiful. It truly turned into an amazing stay, and I’m glad I came back.

  • 5.00
    shima papa
    วันที่โพสต์: 4/5/2026

    Completely satisfied

    We were impressed by the lounge service. Thank you for upgrading our Room. We also enjoyed the high-quality and delicious dinner buffet at Camell.

  • 4.50
    花好きケイちゃん
    วันที่โพสต์: 29/4/2026

    Meeting up with a friend after a long time.

    I stayed at this Hotel in Kaihin-Makuhari to meet up with a friend I’ve known since elementary school. The staff were very welcoming at check-in, and although we had made a Reservation for a Superior Twin, we were happily upgraded to a Deluxe Twin on the top floor—my friend was delighted. There was also tea time from 3:00 p.m., which gave us a chance to relax and chat at length. I’ve stayed at many Hotels before, but this was my first time being able to enjoy tea service starting at 3:00 p.m. The automatic pancake maker was delicious as well. Since the area has many commercial facilities, there isn’t much sightseeing, but it’s become a Hotel I would definitely like to stay at again. We had a very comfortable stay.

  • 5.00
    ぐるきょう
    วันที่โพสต์: 29/3/2026

    A Mini Resort Getaway Nearby

    This was probably my fifth stay. Because it’s close to home, I don’t need to wake up early—I can head out at a relaxed pace, enjoy shopping at the outlet, unwind at the Hotel, and the next day take my time over breakfast before going to work. There are also filming locations that drama fans will love, and I think this Hotel is worth visiting even just for its luxurious lobby that evokes the Showa era. I always look forward to the club food presentation and nightcap, and Carmel’s buffet has become another favorite. My friends tilt their heads and ask why I’d stay at a Hotel so close to home (laugh), but hotel lovers go to enjoy everything—its atmosphere, service, and food. For that reason, this is a Hotel I’d like to visit again whenever I have time.

  • 4.83
    ティトゥリー
    วันที่โพสต์: 27/3/2026

    It was my first time staying in the Japanese Suite.

    Highly recommended for families with young children. Our family (ages 7 to 61) stayed here, and everyone loved it! We chose the dinner-inclusive plan, and the food was delicious. The kids were a bit disappointed because there wasn’t fried chicken this time, which they had on our previous stay. For adults, everything is consistently great, so we always book with dinner and look forward to it every time. We were also happy to see the made-to-order omelets at the breakfast live kitchen back again—they weren’t available last time!

  • 5.00
    まることすずめ
    วันที่โพสต์: 21/3/2026

    Everything was excel...

    Everything was excellent! The lounge’s complimentary services, the Room, and the staff’s hospitality were truly outstanding! We would love to stay again! Thank you very much.

  • 4.67
    ぴーよん867
    วันที่โพสต์: 21/3/2026

    This was my first st...

    This was my first stay last year, and I loved the lounge time and the spacious, relaxing Room, so I chose to stay again this year. Once again, I was able to check in while unwinding in the lounge, and I also enjoyed the evening bar time. Even though it’s close to the station, it’s quiet. The outlet mall is just a short walk away, and if you want to eat out, there are plenty of options near the station within walking distance—overall, it couldn’t be more convenient. The Hotel staff were also very courteous and handled everything pleasantly. There’s no doubt this is a Hotel I’d like to return to.

  • 4.33
    christabell
    วันที่โพสต์: 2/3/2026

    We thoroughly enjoyed our staycation.

    I really enjoyed a Hotel stay with lounge access. I hope the notes below will be helpful for future guests. Points to note - Breakfast: The bite-sized rice balls wrapped with nori and the omelet that always show up in online Reviews were not available. - Slippers: I was told there are two types (reusable and disposable), but only disposable ones were provided (they weren’t in the Room to begin with, so I had to request them). - As mentioned in recent Reviews, it seems there may be an issue with the water pipes on lower floors, and there was no hot water. They changed my Room and I was able to stay comfortably, so all’s well that ends well. - The lobby and lounge were cold—especially the lobby, which felt almost like being outside! Maybe because of the high ceiling, the air conditioning doesn’t work efficiently. - Floor numbering is confusing. With a 4-digit Room number, the second digit indicates the floor. Is that common knowledge? Since guests aren’t escorted to their Rooms like at many Hotels, it would have been helpful if this had been explained at check-in. What was great - All staff were pleasant and responded quickly when issues came up. - Breakfast: The Eggs Benedict from the live kitchen was delicious—the bread was toasted piping hot. There were also some unique items like Greek yogurt mixed with tea leaves, which was nice. - During evening time they served amazake. There were toppings like cut oranges and yogurt as well—stylish and tasty. Extra points for serving Cava as the sparkling wine. - The bath was extremely comfortable. I enjoyed a relaxing soak in a large bathtub. - Complimentary bottled water in the fridge. Personal requests - I’d love for alcohol service hours to be extended—ideally available from check-in. - If possible, I’d love a draft beer server. If that’s difficult, could you increase the variety of beers? I love both Kirin and Super Dry, but honestly pouring domestic bottled beer for myself doesn’t quite match the atmosphere... - It would be great if amenities were more substantial. The single-use toner/lotion set is truly minimal. Body lotion would have been nice too. I rebooked several times on IKYU because prices kept changing, so I apologize for any inconvenience caused to reception staff. I’ve written quite a lot here, but I don’t think there are many other Hotels at this price point that include lounge access with alcohol service. Please continue offering an easy-to-book Hotel stay at an affordable rate.

  • 4.67
    @GISANpapy
    วันที่โพสต์: 15/2/2026

    A Short Trip for Grandma and Grandpa

    There is a ticket machine on the downhill curve into the parking lot, and you can’t take a ticket without getting out of the car. The staff were very pleasant. The Room was very cold—since it’s still February, heating should be on. The Room was a corner Room with a city view, and the scenery was excellent. However, the washbasin area in the bedroom was small and inconvenient to use, and there were not enough towels. The breakfast buffet was very delicious.

  • 4.67
    komachi_san
    วันที่โพสต์: 8/2/2026

    Extremely convenient and highly satisfying.

    I’ve stayed in Makuhari a few times, but this was my first time here. It’s extremely close to the station—this is a big plus. And with an outlet mall nearby, you can enjoy shopping as well. The entrance is luxurious, and the lounge entrance also serves as the reception area. There are two escalators, and they arrive quickly, so there’s no stress. The Room is a comfortable size. The sink area is inside the Room, but having the bath, toilet, and sink all separated is very convenient. The bathroom has a washing area, so you can relax in the tub. There’s also a magnifying mirror next to the sink, which is great for makeup. The lighting at the entrance and in the toilet is sensor-activated. However, as others have mentioned, there was nowhere to place my suitcase. There was enough space, so it would have been even better with a luggage rack—I ended up placing it directly on the floor. I used the lounge during tea time. There were lots of small sweets to choose from, so I could try many and was very satisfied. It wasn’t crowded either, so I could relax. Breakfast was also excellent—I could really feel their attention to detail and originality in the menu items. Depending on the time of day, it was convenient that The Springs Hotel next door serves as a limousine bus stop; even if it’s cold or hot outside, staff will call out to you if you wait near this Hotel’s front desk area indoors. That day was cold with strong winds—and due to traffic congestion—the bus was significantly delayed, so being able to wait comfortably inside really helped me out. I also used Furusato Nozei and got a great deal on my stay overall."""

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