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- Zao Shiki no Hotel
- Zao Shiki no Hotel รีวิว
รีวิวและความประทับใจจากผู้เข้าพักที่ Zao Shiki no Hotel - 2หน้า
- ห้องพักและสิ่งอำนวยความสะดวก4.86
- สิ่งอำนวยความสะดวก4.74
- การบริการลูกค้า4.77
- อาหาร4.76
- น้ำพุร้อน・อ่างอาบน้ำ4.76
- ความพึงพอใจ4.81
- 5.00ダイモスLOVEวันที่โพสต์: 31/12/2025
Enjoyed the Onsen.
The free shuttle service from Yamagata Station was very convenient. Although the shuttle bus was full upon arrival, I thought check-in might be crowded, but there were several staff members with tablets, and I could check in without waiting. The room was spacious and clean, which lifted my spirits. The male staff member who assisted us during dinner provided excellent service and left a great impression. To visit the "Hyappappo no Yu," we wore boots and bench coats available in the lobby. While it felt a bit troublesome at first, soaking in the sulfur onsen while enjoying the view of accumulated snow in the open-air bath was absolutely amazing. On our way back to the hotel after warming up in the onsen, walking 108 steps through crisp cold air felt refreshing. Even after checking out, we were shuttled to a sister accommodation for more onsen hopping and fully enjoyed our time relaxing in hot springs. Although I initially wondered if Zao would be enjoyable during winter without skiing, we got to appreciate frost-covered trees (Juhyo), indulge in delicious meals, relax with exceptional service at this perfect accommodation featuring sulfur-rich snowy baths—it truly healed us!
- 5.00@ada@วันที่โพสต์: 25/11/2025
Impressed by the excellence of the staff
I visited for an Onsen trip with my parents. As I researched beforehand, the Onsen, meals, and room were excellent, and the staff's service was outstanding! Everyone greeted us with smiles and answered our questions accurately, which made us very happy. In particular, the foreign staff member who attended to us during meals spoke beautiful Japanese and even saw us off with a smile after we left the dining area! Such exceptional service is rare even at places that charge double the price. It truly became a wonderful trip. Thank you so much. We will visit again!
- 4.33ブル衛門วันที่โพสต์: 25/11/2025
The strongly acidic sulfur hot spring provides warmth and satisfaction for your body.
The renovated rooms are spacious and user-friendly. However, the main attraction, the Onsen, requires a 50-meter walk outside, which might be inconvenient. The food is plentiful and delicious.
- 4.67IMPALวันที่โพสต์: 1/11/2025
It was comfortable.
Stayed for Zao mountain climbing. The room was renovated just a few years ago, making it functional and comfortable. Although I usually don't use hotel amenities, the POLA skincare cream and scalp water provided here were very pleasant, and I used them multiple times after bathing or before going out. Dinner was the standard type with Yamagata beef (grilled on a ceramic plate). The variety and portions were generous enough to fill me up. The Tsuyahime rice and Yamagata beef were delicious. However, most of the dishes were already served at the start of dinner in a group-style serving method, which was slightly disappointing. Considering the staff's workload, it might be unavoidable. That said, hot dishes were served fresh each time, so there was no issue with that. The male staff member who attended to my meal service had a wonderful smile and kindly interacted with me in a friendly manner each time—something I truly appreciated as it helped ease my sense of solitude during this solo trip. The Onsen itself was incredibly relaxing—a turquoise-colored cloudy acidic bath that tingled on the skin; if some water got into your mouth by chance, it tasted sour like citric acid! The detached Onsen is indeed far away (laughs), so moving around in rainy weather might be challenging... Additionally, for my mountain climbing plans the next day, they kindly transported my luggage to a nearby affiliated hotel for me—it was extremely helpful!
- 5.00映画大好きよっちゃんวันที่โพสต์: 27/10/2025
Excellent and attentive service!
Located near the ropeway station on the outskirts of the Onsen town, this accommodation offers a quiet atmosphere with spacious rooms and enjoyable views from the windows, allowing for a relaxing stay. A shuttle service is available from Yamagata Station, which was very convenient as we traveled by Shinkansen. Additionally, a shuttle service to and from the famous Zao Onsen Open-Air Bath for day trips was provided, showcasing excellent hospitality that exceeded expectations. The meals were beautifully presented with ample variety; the main dish featuring Yamagata beef was exceptionally delicious and generously portioned. Breakfast was so delightful that I ended up eating more than usual.
- 4.33旅好きユキちゃんวันที่โพสต์: 7/10/2025
Normal
It might not be bad, but it feels like a typical hotel. The facility might be good, though. It gave me an opportunity to rethink the purpose of choosing accommodation. Why is the natural hot spring bath located so far away? I chose the matsutake mushroom plan, but were they imported? Especially the rice dish lacked both the aroma and flavor of matsutake mushrooms. Everything else was delicious, which made it even more disappointing.
- 4.17しんたこきวันที่โพสต์: 2/10/2025
The meals are too large.
Please reconsider the meal options.
- 5.00korutanวันที่โพสต์: 26/9/2025
Highly Satisfied
It was a very enjoyable trip. Thank you. I would love to stay again next year.
- 4.67ホテル少佐วันที่โพสต์: 25/9/2025
The breakfast was divine.
A free Shuttle Service is available from Yamagata Station, which is very convenient as a regular bus ride costs 1,200 yen one way. Inside the facility, the complimentary drink service with snacks is a delightful touch. The bath includes an outdoor natural Onsen that can also be used for day trips. It features Zao's characteristic cloudy water and sulfur scent. While the indoor bath does not appear to be an Onsen, it might be suitable for those who are not fond of sulfur smells (though such people might not visit Zao in the first place). Above all, I was amazed by the high quality of the breakfast buffet. There aren't any luxurious ingredients like Yonezawa beef steak on offer; instead, it's simple dishes that are all incredibly delicious—clearly prepared by highly skilled chefs. Additionally, it's rare to find facilities with such well-designed barrier-free toilets!
- 5.00w nวันที่โพสต์: 14/9/2025
It was a relaxing experience.
I visited for the first time at the end of August, and despite the ongoing heatwave, Zao offered a refreshing climate that felt like early autumn. The staff warmly welcomed me with smiles, and I was immediately impressed by the beautifully renovated and serene room. The thoughtful touches such as sweets and chilled cut fruits in the refrigerator were delightful surprises upon check-in. The baths include an indoor bath within the Hotel and a detached Onsen with natural sulfur spring water. While the detached Onsen offers a charming atmosphere to fully enjoy, I had to change into geta sandals to get there, so I walked carefully to avoid slipping. Dinner was absolutely delicious, especially enjoying Yamagata beef to its fullest. They even prepared dessert so it could be enjoyed in my room. High-quality Onsen, rich nature, exquisite cuisine, a clean room, warm hospitality from staff, and a calm and relaxing Hotel atmosphere— everything provided healing for both body and mind. Thank you very much. I look forward to visiting again!
- 4.50ひるねスキーวันที่โพสต์: 13/9/2025
We stayed for one ni...
We stayed for one night as a couple. We chose this place because we wanted to enjoy the Zao Onsen. Located at the very end of the onsen town, it was a quiet and peaceful spot. The building seemed a bit old, but the room we stayed in appeared to have been renovated—it felt new and comfortable. The Onsen we were looking forward to was about a 2-minute walk from the Hotel, and there was also one inside the facility. Each had different water qualities, which made it enjoyable. One thing that made us happy was during dinner when we were too full to eat dessert. A male staff member kindly prepared it for us to take back to our room. We were tired that day and wanted to relax in our room quickly, so this gesture was greatly appreciated. What disappointed us was that there were no lockers with keys in the bath area and some issues with room cleanliness. There were hairs left in the corner of the toilet sink area and inside the yukata drawer, which slightly dampened our mood—especially since it was such a lovely room otherwise. Upon departure, they gave us gum as a wake-up treat—a thoughtful touch that made us happy. We would love to visit again!
- 4.00みーこ0920วันที่โพสต์: 3/9/2025
Couple's Getaway
This was my first time staying here. After carefully considering hotels in Zao Onsen, I chose this Shiki no Hotel and thoroughly enjoyed the room, cuisine, and bath. The room was especially spacious, well-maintained, and clean, allowing me to relax comfortably. I would love to stay here again when visiting Zao.
- 5.00もんなみวันที่โพสต์: 1/9/2025
Everything is perfect.
It was my first time visiting Zao Onsen, and both the sulfur onsen and the scenery around the hotel were absolutely stunning. I was very satisfied with the room, bath, and meals, but above all, I felt warmth and care from the staff who seemed to be working with a small team yet providing thoughtful services. It was truly healing. The dinner featuring Yamagata beef was delicious, but breakfast was equally impressive. Despite being a buffet, every small dish was tasty; salads were fresh; there were generous portions of Yamagata beef; and even a dedicated toaster for pizza showed great attention to detail. Just reheating it slightly made such a difference! The cheerful staff would kindly point out that "this is also from Yamagata," which added to the experience. The greetings and interactions from the staff were so pleasant that I wished I could hear them every morning. Including its sister accommodations, there’s extensive use of wood in their design which is delightful to look at without getting bored. In fact, we ended up spending two nights indulging in onsen without doing any sightseeing like going into the mountains—it still didn’t feel like enough! After checking out, we received what looked like candy but turned out to be "Denroku Beans"—a product from a local Yamagata company—showing their dedication to promoting local specialties! Since then, I've become such a fan that I purchase products from Yamagata whenever I see them. This is definitely an accommodation I'd love to visit again!
- 5.00Flowerวันที่โพสต์: 27/8/2025
Worth more than the price
Three middle-aged women. Upon checking in and entering the Room, we were thrilled to find chilled fruits and traditional Japanese sweets as a welcome treat! The dinner course was perfect for us, prioritizing quality over quantity. The meat was served in just the right portion with delicious cuts, and even those accustomed to light Kansai flavors enjoyed everything. The entire Hotel seemed newly renovated, as it was clean and beautiful everywhere. Truly deserving of being selected among the Top 100 Hotels chosen by professionals!
- 5.00プルーアンバーวันที่โพสต์: 26/8/2025
The staff's service is excellent.
The hotel was very clean and beautifully maintained. The meals were plentiful and delicious, with more than enough to enjoy. What stood out the most was the staff's excellent service. In every situation, the staff responded kindly with a smile, making for a very pleasant stay. I would love to visit again. Thank you!
- 5.00成鈴วันที่โพสต์: 19/8/2025
I would love to stay here again.
We stayed in a Japanese-style Deluxe Twin Room as a family of four. The room had two beds, an additional bed similar to a hospital bed, and futons on the tatami mats. All were comfortable to sleep on. Even with the futons laid out, there was still plenty of space, making it a very spacious room. For bathing, make sure to visit the outdoor Onsen with natural spring water—it’s worth the effort! The water there was completely different from the bath on the first floor and was excellent. The Yamagata beef grilled on a ceramic plate for dinner was absolutely delicious!
- 4.83旅山人วันที่โพสต์: 15/8/2025
It was a wonderful Onsen with warm hospitality!
Although the weather was not great, the warm and genuinely natural hospitality made up for it. The Onsen offered both an outdoor sulfur spring and an indoor alkaline spring, making it a perfect place to relax and rejuvenate from daily fatigue!
- 4.83桐の精霊วันที่โพสต์: 3/8/2025
Accommodation Reviews
The Hotel was exceptionally clean, and the staff's hospitality was very pleasant. Despite the very hot day, the thoughtful amenities in the refrigerator allowed for a comfortable stay. However, it was unfortunate that there was no air conditioning in the changing room of the outdoor bath, especially on a day when it recorded one of the highest temperatures in the whole country, making it difficult to relax after bathing. The meals, amenities, and Facility (both hardware and software) were excellent.
- 4.00ワイン筍วันที่โพสต์: 2/8/2025
I stayed for 3 night...
I stayed for 3 nights. The room, meals, and service were all very satisfying, making it a very comfortable hotel. If I may suggest, it would be great if there were not only yukata but also samue available.
- 4.33％きよっさん％วันที่โพสต์: 26/7/2025
We thoroughly enjoyed Zao.
The air conditioning in the Room on the top floor (6th floor) struggled to keep up with the outside temperature of around 34°C, which was quite uncomfortable. When I asked the staff, they mentioned that they were circulating cool air at 11°C, but it might not be effective due to the floor level and outside temperature. It was still very hot. At night, I managed by opening the window. It seemed like other guests on the 6th floor also opened their windows (I could hear voices), so I assumed all Rooms on this floor faced similar issues and gave up trying further. Additionally, the refrigerator did not cool well either. I had hoped for a cold beer after my bath but was disappointed (I used ice to chill it instead). These two points were unfortunate; however, everything else about my stay was truly wonderful—especially the hospitality of the staff. From welcoming us to serving meals, they made our stay incredibly pleasant. The food was absolutely delicious as well! We ordered one Yamagata beef teppanyaki and one shabu-shabu dish and shared them between us—it was perfect! Many guests seemed too full for dessert; we appreciated being able to take ours back to our Room instead. The welcome melon was also delightful! Elderly guests appeared happy as well since rice balls were prepared for them as Room service when they couldn’t finish their meals. Next time, we plan to visit during winter for skiing and snow monster sightseeing after many years away from these activities. We look forward to staying here again then!
- 5.00お上りくんวันที่โพสต์: 15/7/2025
Thoughtful Accommodation
The reason for the reservation was the room renovation, but I felt that the greatest charm of this seasonal hotel lies in its staff. Their warm hospitality and kind words were comforting. Even brief conversations as we left after meals were very pleasant for us as guests. Both during dinner and breakfast, there was natural interaction with the staff. I was impressed by their dedication to ensuring guests enjoy their stay and feel satisfied. From the welcome fruits to the drinks in the lobby, I felt that such thoughtful gestures lead to great impressions. It was my first trip to Tohoku and Yamagata, but it has become a region I truly love. Thank you for your hospitality!
- 2.83gyokenวันที่โพสต์: 30/6/2025
Open-air Bath
The main open-air bath featured in the book was exclusively for women and not alternated, which was disappointing.
- 5.00yuki-7วันที่โพสต์: 17/6/2025
Excellent
The spacious and comfortable room with a massage chair and Onsen provided a very relaxing experience. The hospitality was exceptional, from the welcome fruits to the refreshing gum at checkout. Above all, the meals were delicious. The dinner portions were generous, with a wide variety of dishes that amazed us. It was more than we could finish! The Yamagata beef we had been looking forward to was tender and incredibly tasty. My companion also thoroughly enjoyed it. Thank you very much!
- 4.83まさまさ2025 その2วันที่โพสต์: 15/6/2025
Newly renovated and beautiful
Morning Sea of Clouds
- 4.83アンリママวันที่โพสต์: 3/6/2025
Stayed here for a sp...
Stayed here for a special occasion. As mentioned in the reviews, it was a wonderful ryokan. The room and staff were well-maintained, and the hot spring hopping was enjoyable. The meals were delicious, but there were fewer fish dishes than expected, which was slightly disappointing.
- 4.50お釜を観るのは運任せวันที่โพสต์: 29/5/2025
It was great.
Stayed for one night on a weekday during the off-season. Overall, it was a pleasant experience. There were no particular points of dissatisfaction. The value for the price was excellent. This stay has made this accommodation my first choice for future visits to Yamagata.
- 4.33kzm240วันที่โพสต์: 29/5/2025
This is my second stay.
I visited last summer, but it was during a typhoon in Yamagata, so I couldn't fully enjoy my stay. This time, I came back for a second chance. As with my previous visit, I was very satisfied with both the meals and the baths. Unfortunately, due to bad weather, I couldn't visit Okama Crater again. I'll try again when the opportunity arises.
- 5.00海流さんวันที่โพสต์: 26/5/2025
Okama Crater Lake
We enjoyed Zao Shinraku Soba, visited the Zao Okama Crater, and stayed one night at the Zao Shiki no Hotel. We fully enjoyed the Hotel, Facility, service, and meals. It was a very memorable trip. Thank you very much!
- 4.50旅ログ321วันที่โพสต์: 20/5/2025
It was a very good Hotel.
The staff were all very kind. I had a pleasant stay! It seems my Room was upgraded, and I made great use of the massage chair in the Room. Although the weather was unfortunate, it allowed me to spend more time at the Hotel, which turned out to be a wonderful experience!
- 5.00みーーごんวันที่โพสต์: 12/5/2025
Overall, it was excellent!
It was excellent! My companions praised me for choosing such a great Hotel! ● Highlights Both the Room and public areas were very clean. Even with a renewal opening, there are sometimes areas that feel old, but this Hotel had none of that. The Room was spacious, and both the massage chair and bed were very comfortable. The staff's attentiveness was also impressive. Especially at the restaurant, everyone who assisted us was friendly and provided outstanding service. Dinner and breakfast were delicious with great seasoning. For dinner, the "Quality Over Quantity Plan" featuring Yamagata beef fillet teppanyaki was amazing!! If you're not a big eater, the portion is more than enough. The breakfast buffet offered a wide variety of dishes that we enjoyed thoroughly. The baths within the facility as well as the detached bath with its milky white water were wonderful. This time we stayed for one night, but it seems like Multiple Night Stays to enjoy leisurely bath-hopping would be great too. We’d love to visit again!
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