Kobe Suma Sea World Hotel

The meals, Facility, amenities, and the staff’s service were all truly wonderful.On both Day 1 and Day 2, we could enter and exit SeaWorld freely, and we were grateful to also receive a ¥3,000 shopping voucher as part of the 60-day advance booking benefit. We would definitely love to visit again.

The other day, my family and I stayed at Suma Sea World Hotel. My elderly mother said she wanted to visit the newly renovated Suma aquarium but couldn’t walk anymore, so I made a Reservation at the Hotel to celebrate her birthday while she’s still feeling well. Since I requested a wheelchair when making the online Reservation, everything went very smoothly. The front desk staff and restaurant team were all kind and sincere, which made our stay truly comfortable. The restaurant meals were buffet-style, and every dish was delicious and beautifully presented. The view from our Room balcony was wonderful, and just watching the dolphins swimming in the pool was so relaxing. I had reserved a birthday cake via Room service in advance, but forgot to request a message card—thank you for leaving such a lovely card in our Room anyway. The cake with the large orca message cookie was also delicious. My mother was very happy as well. If we have another chance, we would like to make a Reservation again.