รีวิวและความประทับใจจากผู้เข้าพักที่ Grand Mercure Nara Kashihara

Was it not over capacity?

Stayed on January 11th. I was prepared for a long wait at check-in, as this seems to be common at other Mercure Hotels, but the lounge was fully occupied and unavailable. For dinner, there was already a long line before the venue opened. When I entered slightly later, temporary dining areas had been set up in the lobby due to insufficient space in the main dining area. Even after entering, food replenishment seemed delayed and slow. As for breakfast, although I avoided peak hours based on information provided during check-in and went later, there was still a significant wait to enter. Once I started eating, an announcement was made that breakfast would end at 10 AM, leaving no time to enjoy it leisurely. While some level of crowding was expected during the holiday weekend, it felt excessively disorganized. It might be better to control guest numbers according to capacity limits.