รีวิวและความประทับใจจากผู้เข้าพักที่ Citadines Harbourfront Yokohama

• 2.60

  HRK

  วันที่โพสต์: 30/9/2026

  The Room is too dark (twice in a row).

  I was assigned a dark Room on the second floor two times in a row. It felt suffocating, and when I opened the curtains because it was so dark, the building in front bothered me and cold air came in, which was stressful.

  • ห้องพักและสิ่งอำนวยความสะดวก1
  • สิ่งอำนวยความสะดวก1
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ1

  • 29/9/2026～
  • 2 คน 1 ห้อง
  • Room Type Assigned at Check-in
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying with us. We sincerely apologize for any inconvenience caused regarding the room’s brightness and view, and for the discomfort and unpleasant feelings you experienced during your stay. We will take your feedback into consideration as we work to improve our services. If you place particular importance on the view and natural light, we also offer accommodation plans that allow us to arrange a room on a higher floor; we would be grateful if you would consider this option on your next visit. Thank you again for sharing your valuable feedback.

  ดูทั้งหมด
• 5.00

  ハンドル太郎次郎

  วันที่โพสต์: 19/9/2026

  Day Use

  The service, Facility, and location—everything was excellent.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 18/9/2026～
  • 2 คน 1 ห้อง
  • Room type assigned on arrival
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Citadines Harbour Front Yokohama. We also sincerely appreciate you taking the time to leave a review. We will continue striving to improve our services to ensure a comfortable stay for all our guests, and we look forward to welcoming you again.

  ดูทั้งหมด
• 5.00

  バアアアイク

  วันที่โพสต์: 15/9/2026

  There’s nowhere else like this.

  Looking for nearby accommodation?

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 13/9/2026～
  • 2 คน 1 ห้อง
  • Studio Twin
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Citadines Harbour Front Yokohama. We are truly delighted to receive your feedback regarding your recent stay. We will continue striving to provide a comfortable and relaxing space for all our guests. Encouraged by your kind words, we will keep working to deliver even better service. We sincerely look forward to welcoming you again.

  ดูทั้งหมด

  
  
  
  
  
  
  
  
  
  
  
  ดูทั้งหมด
• 5.00

  26kt_R

  วันที่โพสต์: 15/8/2026

  We were very satisfied with the facilities, services, and location.

  I stayed here as my base for a 3-day, 2-night trip. The location is extremely convenient, with direct access to a Minatomirai Line station, and it’s also a big plus that major attractions such as Yokohama Chinatown, the Red Brick Warehouse, and Yamashita Park are within walking distance. I booked a Room with panoramic views of Yokohama Port, and since there was availability, I was upgraded free of charge. The Facility was excellent, and the bed was very comfortable—I was able to relax and recover from travel fatigue. This Hotel is highly recommended for anyone visiting the Minatomirai area.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 12/8/2026～
  • 2 คน 1 ห้อง
  • Studio Double Harbor View
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Citadines Harbour Front Yokohama. We are truly delighted to receive your feedback regarding your stay. We will continue striving to provide a comfortable and relaxing space for all our guests. Encouraged by your kind words, we will keep working to deliver excellent service. All of our staff sincerely look forward to welcoming you again.

  ดูทั้งหมด
• 4.60

  ゲスト

  วันที่โพสต์: 27/7/2026

  Hotel directly connected to the station

  I stayed here for the first time to attend a live concert. The Hotel is directly connected to the station, which was very convenient. There is also a convenience store at the station, so I could shop without getting wet in the rain. The Room was spacious, clean, and comfortable. The refrigerator was a two-door type with a separate freezer compartment. The front desk staff were friendly and welcoming with smiles. If I had to mention one thing, I think it would be even better if the front desk area were a bit larger.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ5

  • 25/7/2026～
  • 2 คน 1 ห้อง
  • Studio Twin
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Citadines Harbour Front Yokohama. Thank you again for taking the time to leave a review. We will continue striving to improve our services to ensure a comfortable stay, and we look forward to welcoming you again.

  ดูทั้งหมด
• 5.00

  moeyukiyoshi

  วันที่โพสต์: 19/7/2026

  It was directly connected to the station, clean, and very nice.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 15/7/2026～
  • 2 คน 1 ห้อง
  • Studio Double
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Citadines Harbour Front Yokohama. We also sincerely appreciate you taking the time to leave a review. We will continue striving to improve our services to ensure a comfortable stay for all guests, and we look forward to welcoming you again.

  ดูทั้งหมด
• 4.80

  HRK

  วันที่โพสต์: 18/7/2026

  Great view

  Day-use Room (Room type assigned by the property) It was on the 13th floor on the ocean side. I was very satisfied. Thank you very much.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 17/7/2026～
  • 2 คน 1 ห้อง
  • Room type assigned on arrival
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Citadines Harbour Front Yokohama. Thank you again for taking the time to leave a review. We will continue striving to improve our services to ensure a comfortable stay for all our guests. We look forward to welcoming you again.

  ดูทั้งหมด
• 4.80

  デイユース0420

  วันที่โพสต์: 18/7/2026

  The view is also wonderful.

  After looking around, I chose this place, and it was absolutely the right decision. They were very considerate and upgraded my Room. The air conditioning felt a little weak, but otherwise everything was clean, and the Hotel is directly connected to the station. It was an excellent Hotel.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 17/7/2026～
  • 2 คน 1 ห้อง
  • Room type assigned on arrival
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Citadines Harbour Front Yokohama. We also sincerely appreciate you taking the time to leave a review. We will continue striving to improve our services to ensure a comfortable stay for all guests, and we look forward to welcoming you again.

  ดูทั้งหมด
• 4.17

  くちこみ51

  วันที่โพสต์: 24/6/2026

  Sufficient

  Even from the sidewalk across the street, it was hard to spot the Hotel. It’s partly hidden by street trees, so having “HOTEL” or katakana signage at eye level would help. I don’t understand English well, so letters only made it tough. A small Hotel was fine for me. I rarely ran into other guests. It doesn’t seem aimed at Japanese travelers, but the staff were pleasant and kept a comfortable distance—maybe because it wasn’t crowded? The Room had equipment that made it feel like you could cook for yourself, which was interesting. The refrigerator was also large. I only had breakfast at the restaurant, and it was delicious—buffet style where you serve yourself. Great location: Chinatown and Motomachi are within walking distance, and there’s a Minatomirai Line platform directly underneath. I was glad I could stay on an unexpectedly low-priced day. My only complaint is that the water pressure on the toilet washlet is weak. I wish it were just a bit stronger—that’s my only issue.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ3
  • ความพึงพอใจ4

  • 16/6/2026～
  • 2 คน 1 ห้อง
  • Studio Twin
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying with us and for taking the time to share such detailed feedback. We sincerely apologize for the inconvenience caused by the difficulty in finding our Hotel. Your suggestion that clearer signage at eye level would be helpful is extremely valuable, and we will consider it as we plan future improvements. We are delighted to hear that you enjoyed our Facility, as well as the kitchen amenities in your Room, the refrigerator, and breakfast. Thank you also for your kind comments regarding a relaxing stay and our staff’s service. We are also pleased that you found our location convenient, with easy access to Chinatown and Motomachi, as well as direct connection to the station. On the other hand, we apologize that the water pressure of the bidet toilet seat did not meet your expectations. While immediate improvement may be difficult, we will treat this as important feedback when reviewing our equipment in the future. We hope to welcome you again when you have another opportunity. All of us on staff look forward to seeing you.

  ดูทั้งหมด
• 5.00

  愛するモコ

  วันที่โพสต์: 12/6/2026

  Yokohama Osanbashi Pier

  It was excellent. The room had the latest amenities, a kitchen, and a spacious bathroom and toilet. It was also convenient—within walking distance of Chinatown and directly connected to the station. When I come to Yokohama again, I would like to stay at this Hotel.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 5/6/2026～
  • 2 คน 1 ห้อง
  • Studio Twin
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Citadines Harbour Front Yokohama. We are truly delighted to receive your feedback regarding your recent stay. We will continue striving to provide a comfortable and relaxing space for all our guests. Encouraged by your kind words, we will keep working to deliver excellent service. We sincerely look forward to welcoming you again.

  ดูทั้งหมด

  
  
• 2.00

  HRK

  วันที่โพสต์: 29/5/2026

  This was honestly terrible. I felt like I’d been deceived.

  This was my third stay. For reference, I gave a high rating last time. At the very end of the check-in process, I was told, “Your Room will face another building.” I thought it couldn’t be helped, but when I got to the Room I was shocked. Even with only the sheer curtains closed, it was as dark as night. People working in the office building directly in front were visible, so I couldn’t stay comfortably unless I kept all curtains fully closed. If they had told me upfront, I could understand it as consideration—but is this really something to mention only after recommending an app (which took several minutes), taking cash payment, and then finally handing over the key card? This may sound harsh, but it felt like being tricked. I called the front desk to ask for a change, but no one answered—only ringing. With no choice, I went down to the first floor and asked the woman who checked me in to change my Room because it felt too enclosed. She simply said, “Impossible.” I understand this Plan does not allow choosing a Room. However, if you already knew days in advance that only such Rooms would be available—and that many guests would be unhappy—why not email before the cancellation deadline to ask whether that would still be acceptable? It may be extra work, but if things continue like this, your ratings will keep dropping.

  • ห้องพักและสิ่งอำนวยความสะดวก1
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า1
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ3
  • ความพึงพอใจ1

  • 28/5/2026～
  • 2 คน 1 ห้อง
  • Room type assigned on arrival
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Citadines Harbour Front Yokohama. We also sincerely appreciate you taking the time to share your feedback. We are truly sorry that the view and brightness of your Room did not meet your expectations, and that we caused you inconvenience regarding the timing of our guidance and our staff’s response. We will take your comments into consideration as we review our guidance procedures and operations, and will strive to ensure a more comfortable stay for all guests. We will continue working to provide a satisfying stay for everyone, and we would be grateful if you would choose to stay with us again when the opportunity arises.

  ดูทั้งหมด
• 4.83

  匿名。

  วันที่โพสต์: 28/5/2026

  My stay was comforta...

  My stay was comfortable in every way. The only disappointing point was that, once again, there was no balsamic vinegar or wine vinegar available for the breakfast salad. Is it your policy that guests should eat it with only olive oil and salt and pepper?

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 17/5/2026～
  • 2 คน 1 ห้อง
  • Studio Executive Double with Kitchen
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Citadines Harbour Front Yokohama. We were delighted to hear that you had a comfortable stay. On the other hand, we sincerely apologize for the inconvenience caused again regarding the salad condiments at breakfast. We have received similar feedback in the past and have shared it with the restaurant; however, we take seriously that it has not been adequately addressed. While breakfast is operated by our partner restaurant, we will continue to work closely with them and encourage improvements to ensure a more satisfying experience. Thank you very much for your valuable feedback. We look forward to welcoming you again.

  ดูทั้งหมด
• 5.00

  HRK

  วันที่โพสต์: 12/5/2026

  Second stay—satisfied, but…

  The room was spacious and clean, and I had another very comfortable stay.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 11/5/2026～
  • 2 คน 1 ห้อง
  • Room type assigned on arrival
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Citadines Harbour Front Yokohama. We are also truly delighted to receive your feedback regarding your recent stay. We will continue striving to provide a comfortable and relaxing space for all our guests. Encouraged by your kind words, we will keep working to deliver even better service. We sincerely look forward to welcoming you again.

  ดูทั้งหมด
• 4.60

  ちあやっこ

  วันที่โพสต์: 28/4/2026

  Close to the station

  Directly connected to the station, with a convenience store and bakery just nearby, making it very convenient. As an international Hotel, many of the employees and guests are from overseas, but all the staff speak Japanese fluently, so there were no issues at all. This time, we received a complimentary upgrade, from the cheapest twin Room to a Room with a kitchen. The Room was thoroughly cleaned and came with a refrigerator with a freezer compartment, an oven microwave, tableware, and even a water purifier on the tap—very convenient in many ways. Cooking utensils were also provided, so I think you can prepare simple meals if you stay long-term. There was also a free drink corner in the lobby that could be used even after checkout, making it a very satisfying stay. I would like to stay here again when I visit Yokohama.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า4
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ5

  • 26/4/2026～
  • 2 คน 1 ห้อง
  • Studio Twin
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Citadines Harbour Front Yokohama. We truly appreciate your feedback regarding your recent stay. We will continue striving to provide a comfortable and relaxing space for all our guests. Encouraged by your kind words, we will keep working to deliver excellent service. We sincerely look forward to welcoming you again.

  ดูทั้งหมด
• 4.83

  匿名。

  วันที่โพสต์: 22/4/2026

  This Hotel offers great value for money and is an excellent choice overall.

  There was only one drawback. At breakfast, I put salad ingredients on my plate and, since there was olive oil, I used it. Naturally, I expected balsamic vinegar or wine vinegar to be available, but there wasn’t any. I had no choice but to use the Japanese-style dressing instead, and it tasted odd. If you provide olive oil, please also provide a few types of vinegar. Whole-grain mustard would also be appreciated.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 19/4/2026～
  • 2 คน 1 ห้อง
  • Studio Deluxe Double
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying with us and for your kind comment that we offer good value for money. We also sincerely appreciate your specific feedback regarding the breakfast salad. We apologize for the inconvenience caused by not having any vinegar available to accompany the olive oil, and we have taken your valuable suggestion into careful consideration. Breakfast is provided in cooperation with our partner restaurant, and we consider guest feedback extremely important. We will share your comments with them as a reference for expanding the variety of dressings and seasonings in the future. We will continue striving to provide an even more satisfying stay, and we would be delighted to welcome you again when you have the opportunity. We look forward to seeing you again.

  ดูทั้งหมด
• 5.00

  みみーままん

  วันที่โพสต์: 27/3/2026

  It was a wonderful Hotel.

  A cozy Hotel that blends in with the Yokohama streetscape. The Room was also spacious and had a calm atmosphere.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 24/3/2026～
  • 1 คน 1 ห้อง
  • Studio Twin
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Citadines Harbour Front Yokohama. We also sincerely appreciate you taking the time to leave a review. We will continue striving to improve our services to ensure a comfortable stay for all guests, and we look forward to welcoming you again.

  ดูทั้งหมด

  
• 4.83

  yoshi0852

  วันที่โพสต์: 15/3/2026

  Convenient

  This Hotel is directly connected to the station, making it extremely convenient. The Room and Facility are more than sufficient for a comfortable stay, and every time I stay here, I feel it’s perfect for relaxing after work or sightseeing. With the city’s international atmosphere and many guests from overseas, the staff also provide uniquely personal service. I would like to use it again when I have business nearby.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า4
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 12/3/2026～
  • 2 คน 1 ห้อง
  • Studio Twin
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Citadines Harbour Front Yokohama. We are truly delighted to receive your feedback regarding your recent stay. We will continue striving to provide a comfortable and relaxing space for all our guests. Encouraged by your kind words, we will keep working to deliver excellent service. We sincerely look forward to welcoming you again.

  ดูทั้งหมด
• 4.80

  yu-y22

  วันที่โพสต์: 13/3/2026

  A luxury apartment Hotel where you can fully experience the unique charm of Yokohama.

  The view from the Room was truly stunning and left me deeply impressed. The kitchen was fully equipped, including a BALMUDA microwave and kettle. I would definitely like to stay again.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ5

  • 11/3/2026～
  • 2 คน 1 ห้อง
  • Studio Executive Twin with Harbor View and Kitchen
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Citadines Harbour Front Yokohama. We are also truly grateful to receive your feedback regarding your recent stay. We will continue striving to provide a comfortable and relaxing space for all our guests. Encouraged by your kind words, we will keep working to deliver even better service. All of us look forward to welcoming you again.

  ดูทั้งหมด
• 5.00

  あさおや

  วันที่โพสต์: 6/2/2026

  It was a truly wonderful Hotel.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 2/2/2026～
  • 2 คน 1 ห้อง
  • Studio Twin
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Citadines Harbour Front Yokohama. We are truly delighted to receive your feedback regarding your recent stay. We will continue striving to provide a comfortable and relaxing space for all our guests. Encouraged by your kind words, we will keep working to deliver excellent service. We sincerely look forward to welcoming you again in the future.

  ดูทั้งหมด
• 5.00

  かわゆいゆきちゃん

  วันที่โพสต์: 31/1/2026

  This is a wonderful Hotel.

  This was my first stay. With direct access from the station, the location is excellent. Everything was flawless. The Accommodation was very clean and well maintained, and the lounge service was wonderful. Breakfast felt a little limited, but it still met my needs. I would definitely like to stay here again when visiting Yokohama.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 22/1/2026～
  • 1 คน 1 ห้อง
  • Studio Double
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Citadines Harbour Front Yokohama. We are truly delighted to receive your feedback regarding your recent stay. We will continue striving to provide a comfortable and relaxing space for all our guests. Encouraged by your kind words, we will keep working to deliver even better service. All of our staff look forward to welcoming you again.

  ดูทั้งหมด
• 5.00

  t.moko

  วันที่โพสต์: 25/1/2026

  Highly satisfied.

  This time, the Room type was different, making the stay even more fulfilling. I am always very satisfied.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 21/1/2026～
  • 2 คน 1 ห้อง
  • 1-Bedroom Deluxe with Kitchen
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Citadines Harbour Front Yokohama. We sincerely appreciate your time and effort in providing us with your feedback. We will continue to strive to improve our services to ensure a comfortable stay for our guests. We look forward to welcoming you again in the future.

  ดูทั้งหมด
• 4.17

  purado

  วันที่โพสต์: 25/1/2026

  Thank you to the front desk staff.

  Great value and very satisfying. I would love to use it again. The front desk staff were especially courteous, with excellent communication during shift changes, making for a pleasant stay.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร3
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ4

  • 22/1/2026～
  • 1 คน 1 ห้อง
  • Studio Twin
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you for choosing Citadines Harbour Front Yokohama. We are delighted to receive your feedback regarding your recent stay. We strive to provide a relaxing space for all our guests and will continue to work hard to deliver excellent service, inspired by your kind words. All of our staff look forward to welcoming you again in the future.

  ดูทั้งหมด
• 5.00

  ひたち。

  วันที่โพสต์: 24/1/2026

  I would like to stay again.

  I stayed with a friend on a weekday for sightseeing. Although we checked in late at night, the process was smooth. The new and clean Room was equipped with high-quality amenities. Additionally, our Room was upgraded to the ocean side, allowing us to enjoy a beautiful night view. The front desk staff were very kind and attentive, promptly addressing issues such as a TV malfunction. While the smartphone charger was available for loan at the front desk, it would have been more convenient if it were provided in the Room. Overall, it was a very comfortable stay, and I would love to visit again!

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 22/1/2026～
  • 2 คน 1 ห้อง
  • Studio Twin
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you for choosing Citadines Harbour Front Yokohama. We are delighted to receive your feedback regarding your recent stay. We strive to provide a comfortable space for all our guests and will continue to work hard to deliver excellent service, inspired by your kind words. All our staff look forward to welcoming you again in the future.

  ดูทั้งหมด
• 5.00

  yoshi0852

  วันที่โพสต์: 24/1/2026

  Very convenient.

  The Hotel boasts an excellent location, situated immediately after ascending from the station. The Room was well-equipped and provided a very comfortable stay. The bath amenities were original products with a fragrance that suited my preferences, making bath time truly enjoyable. The front desk staff during check-in and check-out were all wonderful, leaving an overall great impression. I would definitely like to stay here again when I have business nearby.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 19/1/2026～
  • 2 คน 1 ห้อง
  • Studio Twin
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you for choosing Citadines Harbour Front Yokohama. We are delighted to receive your feedback regarding your recent stay. We strive to provide a comfortable space for all our guests and will continue to work hard to deliver excellent service, inspired by your kind words. All of our staff look forward to welcoming you again in the future.

  ดูทั้งหมด
• 5.00

  コト1208

  วันที่โพสต์: 23/1/2026

  We had a wonderful birthday celebration.

  1. I used this accommodation to celebrate her birthday as it is her favorite hotel. 2. We were assigned a harbor view double room and enjoyed a relaxing time with the stunning scenery. 3. A birthday message card and commemorative gift were prepared in the room, which made her happy and deeply moved. Thank you very much! 4. Although it was a cold day with snow flurries, we had a wonderful birthday celebration. 5. With many international guests staying here, this hotel offers an extraordinary experience, and I would like to continue using it as my favorite hotel in the future.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 21/1/2026～
  • 2 คน 1 ห้อง
  • Room Type: Leave it to Us
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you for choosing Citadines Harbour Front Yokohama. We are truly grateful that you stayed with us on such a special occasion and shared your feedback. We will continue striving to provide a comfortable space for all our guests. Your kind words serve as great encouragement for us to maintain and improve our services. All of our staff look forward to welcoming you again in the future.

  ดูทั้งหมด
• 4.00

  ナガスネヒコ

  วันที่โพสต์: 18/1/2026

  I had a comfortable stay.

  It was my first stay. The location was great, and the staff's service was very courteous.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า4
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ4

  • 16/1/2026～
  • 2 คน 1 ห้อง
  • Studio Twin
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you for choosing Citadines Harbour Front Yokohama. We are delighted to receive your feedback regarding your recent stay. We strive to provide a comfortable space for all our guests and will continue to work hard to deliver excellent service, inspired by your kind words. All our staff look forward to welcoming you again in the future.

  ดูทั้งหมด
• 5.00

  t28

  วันที่โพสต์: 12/1/2026

  Business Trip

  I stayed for only one day, but I was very satisfied. The space and storage are suitable for a stay of several days.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 9/1/2026～
  • 2 คน 1 ห้อง
  • Studio Twin
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Citadines Harbour Front Yokohama. We sincerely appreciate your time and effort in providing us with your feedback. We will continue to strive to improve our services to ensure a comfortable stay for our guests. We look forward to welcoming you again in the future.

  ดูทั้งหมด
• 2.00

  norainu49

  วันที่โพสต์: 5/1/2026

  This was my third st...

  This was my third stay at this hotel, but the room was hot, and even with the air conditioner on, the temperature could only be lowered to 20°C, which made it uncomfortably warm. For some reason, cooking smells from other rooms also came in. I used to love this hotel, but this time it was disappointing.

  • ห้องพักและสิ่งอำนวยความสะดวก3
  • สิ่งอำนวยความสะดวก1
  • การบริการลูกค้า3
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ2
  • ความพึงพอใจ1

  • 3/1/2026～
  • 2 คน 1 ห้อง
  • Studio Twin
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing our accommodation among many hotels and for staying with us for the third time. We sincerely appreciate your continued patronage. However, we deeply apologize for the discomfort caused by the air conditioning and odor issues during your recent stay. It pains us to know that we left you feeling disappointed despite your anticipation of a pleasant experience. We will promptly address and improve the air conditioning settings and any surrounding odors. Ideally, our staff should have assisted in ensuring a comfortable stay during your visit. Should you choose to stay with us again, please do not hesitate to consult our staff about anything at all. We are committed to providing an experience that makes you feel, "I truly love this hotel." Thank you once again for sharing your valuable feedback. We look forward to welcoming you back in the future.

  ดูทั้งหมด
• 4.60

  red sprinter

  วันที่โพสต์: 2/12/2025

  I use it every time.

  I always stay here when working around Yokohama and Minato Mirai. I was happy to be upgraded from a double Room to a spacious twin, but since I only used it for sleeping, a larger bed might have been better. The Room is clean and quiet, and the kitchen with a water purifier is very convenient in case of need. Thank you as always!

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า4
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ5

  • 27/11/2025～
  • 1 คน 1 ห้อง
  • Studio Deluxe Double
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing to stay with us again. We also sincerely appreciate your kind words. This time, we arranged a Twin Room for your stay in hopes of providing greater comfort, but we deeply apologize if it did not suit your preferences and caused any inconvenience. Moving forward, we will make every effort to confirm your preferences and purpose of stay in advance to recommend the most suitable room for you. Your compliments regarding the quietness of the room and our facilities are truly encouraging. We will continue to welcome you with heartfelt hospitality, and we look forward to serving you again in the future.

  ดูทั้งหมด
• 2.80

  コト1208

  วันที่โพสต์: 26/11/2025

  "Room Type: Let Us Choose" was not satisfactory.

  1. Used for an anniversary. Reserved over a month in advance and requested a double room, but was disappointed to receive a twin room. Additionally, the commemorative gift from the Hotel for the anniversary was handed over at checkout, which felt anticlimactic. 2. Will not use "Room Type Random" option in the future. If I cannot specify the room type, I will switch to another Hotel. 3. Credit card payment made check-in smooth and convenient.

  • ห้องพักและสิ่งอำนวยความสะดวก1
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า1
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ2

  • 25/11/2025～
  • 2 คน 1 ห้อง
  • Room Type: Assigned at Check-in
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  We sincerely apologize for not meeting your expectations during your stay with us on such a special occasion. We deeply regret that the commemorative gift was only provided at check-out, and we could not offer guidance befitting your special day. Regarding the "Room Type Assigned by Hotel" Plan, room types are determined based on availability on the day of check-in. Therefore, even if preferences are noted in advance, we may not always be able to fulfill specific requests. We apologize for any inconvenience caused due to insufficient explanation about this being a request rather than a guarantee. Despite these issues, we truly appreciate your positive feedback regarding the smooth check-in process through prepayment by credit card. We will continue striving to provide better services and ensure a comfortable stay for all our guests. It would be our pleasure to welcome you again in the future, and all staff look forward to serving you wholeheartedly.

  ดูทั้งหมด

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