รีวิวและความประทับใจจากผู้เข้าพักที่ Atarayo Nishi-Izu ~An Inn to Enjoy the Night~

(จังหวัดชิซูโอกะ/น้ำพุร้อนโดอิ) [ทั้งหมด 30 ห้อง]
คะแนนรวม
4.03
(55)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.04
  • สิ่งอำนวยความสะดวก
    3.67
  • การบริการลูกค้า
    4.27
  • อาหาร
    4.13
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.04
  • ความพึงพอใจ
    4.02
  • 5.00
    nonomaru

    We stayed here to ce...

    We stayed here to celebrate a 60th birthday. The salt-grilled ayu served at dinner was especially delicious, and as an ayu lover, it was an unforgettable taste. We were able to relax with our family in the Room. Thank you very much.

  • 5.00
    ゲスト

    The meals are truly delicious.

    Dinner was served in a live-kitchen style, and it was truly enjoyable to watch each dish being finished right in front of us. We were very satisfied with the many delicious dishes that made the most of Shizuoka’s seasonal ingredients. It was a meal that showcased the chef’s dedication and made us want to return in a different season. The staff also recommended the bar, so we relaxed in our Room for a while before heading to the bar on the first floor. Even though we were already full, seeing what others had ordered made us crave a parfait—there’s always room for dessert, and it was delicious!

  • 5.00
    ゲスト

    A Classic Accommodation in Izu

    I’ve stayed here several times before, and the great meals and relaxing atmosphere are unchanged—I was able to spend a truly peaceful time. It’s my go-to Accommodation whenever I come to Izu. I’m looking forward to my next stay.

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  • 5.00
    さちーさん

    A Memorable Family Trip

    We stayed here to celebrate a family anniversary trip. The food was delicious, featuring seasonal local fish and vegetables, and the staff’s attentiveness was wonderful, allowing us to enjoy our celebratory meal in a warm and relaxed atmosphere. It was our first time staying in a suite, and the open-air bath attached to the Room was luxuriously spacious—we felt truly relaxed and happy! Thanks to you, it became a memorable family getaway. Thank you very much.

  • 5.00
    なるたけ。

    It was a very hospitable accommodation!

    This was our first trip with our baby (0 years old), and we stayed here for the first time. After letting you know in advance that we would be traveling with a child, you kindly prepared thoughtful touches such as a dedicated diaper trash bin in our Room, which was truly helpful. There was also a rental option for a small yukata for children, and our whole family was able to fully enjoy an Onsen trip together. The views were wonderful, and the entire Accommodation was spotless and genuinely comfortable. We were very satisfied with our stay, but with the hope that this will become an even better Accommodation in the future, I’d like to share a few Facility-related points we noticed: - In-room trash bin: A slightly larger size or a wider opening would make it even easier to use. - Layout to the private open-air bath: Since it’s a bit of a walk from the washing area to the open-air bath, having a washing area right next to it would reduce movement and help keep the Room from getting wet. - Bar menu: With children, it’s difficult to use the bar, so we’d love it if drinks or late-night parfaits could be taken back to the Room (or offered via room service). - Contact options: Having an internal phone line on the rooftop terrace or in the large public bath that connects directly to reception would feel reassuring in case of emergencies. I ended up writing quite a lot of details, but overall this was an excellent stay that felt well worth more than the price. We would definitely love to stay again with our child. Thank you very much.

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  • 3.50
    炙り寿司

    I stayed one night i...

    I stayed one night in a Room with an open-air bath. The staff were generally very courteous, and the open-air bath was excellent in both water quality and temperature. There were two disappointing points. First, the phone installed in the Room was broken, and when a call happened to come in, my voice could not be heard. In the end, I took it to the front desk myself and had it repaired. Second, dinner. Since there are no places to eat nearby, I asked about dining at the on-site restaurant. However, without any explanation of the menu or what it included, I was simply told “10,000 yen,” which made it difficult to decide. I ended up making a Reservation and eating there, but I was surprised at how plain the meal was for the price. After reading other Reviews beforehand, I had expected good ingredients to be used; perhaps it was due to the season—I’m not sure—but I found myself thinking that this content did not justify that price.

  • 4.83
    シューマイ

    This time, it’s a 2-night stay. On the third floor, after getting off the elevator, please go to the right.

    Although the Room bookings were for two separate nights, I was satisfied. There was a slight odor in the hallway. Next time, I would prefer to avoid the 3rd floor. I am always very satisfied whenever I stay. The staff were great, and the chef’s meal on the second night was excellent—thank you very much. I plan to stay again next time.

  • 1.33
    ゲスト

    Arata Yoru Nishi-Izu

    Given the price, I was dissatisfied with both breakfast and dinner. After check-in, when you go to your Room, the futon is already laid out. It’s an Oedo Onsen–style setup. This is my first time staying at a Ryokan with an open-air bath in the guest room like this. JPY 300,000 for 2 nights and 3 days. Unacceptable. Breakfast was the same menu on both mornings. I will never stay here again. I recommend that others avoid this Ryokan as well.

  • 4.83
    オッくん

    Thank you for provid...

    Thank you for providing such a relaxing and wonderful stay. We would love to stay at this Ryokan again. Thank you very much.

  • 3.50
    たろしん

    The meals were very ...

    The meals were very delicious. I believe the ingredients—from seafood to mountain produce—were probably locally sourced, and we enjoyed seasonal, tasty dishes. The staff were also all very pleasant. However, you may not want to expect too much from the large public bath. The open-air Onsen bath is small, so we couldn’t really enjoy the Onsen experience.

  • 3.33
    いがぐり坊主

    Family Trip

    It was my first visit to Izu in a while. The spectacular sunset view from the rooftop footbath was stunning. The meals were also very delicious, and I was very satisfied. There are a few areas for improvement. An unpleasant odor in the hallway—likely from the drainage area—dampened the mood. A hallway light frame had come loose; attention to detail matters. The shower water pressure in the large public bath was extremely low, which made me worry I couldn’t wash properly before bathing. The staff’s service was very pleasant. Because their attentiveness is excellent, I felt that improving these Facility-related points would greatly change the overall impression. Thank you very much for your hospitality.

  • 3.83
    ショコラ＠ショコラ

    The meals were enjoyable, and the live cooking atmosphere was fun, but...

    I stayed with my elderly mother, my cousin and her husband, and my sister—six of us in total. To help my mother, who has difficulty walking, the staff came to our Room when it was time to go to the dining area and guided us via the staff elevator. We were very satisfied with their warm, attentive hospitality. The meals were delicious and the portions were just right. We also enjoyed the welcome drink at the footbath area and treats like marshmallows. Everyone we met—both at the front desk and in the dining area—was friendly, making for a very pleasant stay. The only disappointment was that the window glass between the Room and the open-air bath, as well as the knobs on the glass sash doors, were quite dirty. Also, responses to missing amenities were not very satisfactory. Given today’s staffing shortages and considering the price, it may be unavoidable. Overall, we are happy with our stay—my mother especially loved being able to use the open-air bath in our Room.

  • 4.83
    ゆかゆか7

    I visited for the fi...

    I visited for the first time at night. I have stayed at various accommodations in Izu, but I had a great experience at Yutorelo before, so we decided to visit again to celebrate our first trip with our baby and our slightly belated wedding anniversary. Even though we had an infant with us, the room was equipped with a diaper disposal bin, and we could heat up baby food at the front desk, so there were no issues. The roasted marshmallows cooked over the irori (traditional Japanese hearth) were fluffy and gooey on the inside and crispy on the outside—absolutely delicious! The meals were truly tasty with just the right portions. Watching from the kitchen area while saying "It smells so good—what's coming next?" made it even more exciting. The rooftop footbath offered an amazing view—it was perfect! Unfortunately, we couldn't visit the bar this time because of having a baby with us, but it was still such a comfortable stay with delicious food that we'd love to come back again. Thank you for your wonderful service!

  • 2.33
    ホテル好きさん

    Japanese-Style Family Room (Futon) is sold as "special condition."

    Room 205, a Japanese-style family room (futon) for up to 6 people, was extremely disappointing. Despite the edited images on the official website making it look clean, the reality included mold, stained walls, holes in sheets, and an overall unacceptable quality. The ventilation fan was excessively noisy, and deodorizer had to be placed at the entrance due to unpleasant odors like those from a cat's litter box. On a positive note, meals were enjoyable and aligned with the concept of delicious and fun dining. However, given the poor room condition, it should at least be sold as "imperfect" or with clear disclaimers. This experience made for a very unfortunate trip...

  • 5.00
    naka.

    The meals are delicious.

    We stayed as a family of three during the September long weekend. In front of the reception, there was a foot bath and an irori (traditional Japanese hearth), where we enjoyed roasting marshmallows. Our room was an Anniversary Room. The room was clean, and the private open-air bath attached to the room was impressively spacious—large enough for about three adults to relax comfortably. Dinner had a wide variety of dishes, and what stood out most was the rice. It is said to be cooked in a pot using spring water from Shimoda. The glossy rice was so delicious that we couldn't resist having seconds—and thirds in my son's case! After dinner, we enjoyed parfaits at the bar—a melon and locally sourced Izu pineapple parfait—which my son found so delicious that he ate it all by himself! For breakfast, my son had three more bowls of rice, making it six bowls in total during our stay! The food overall was incredibly delicious. We would love to visit again as a family someday. Thank you for your hospitality!

  • 2.00
    nini0107

    The renovation is poorly done.

    I was satisfied with the weekday price, but I would have been very disappointed if I had stayed at the regular weekend price. Overall, it felt like a "trendy house renovated by an affordable construction company." 【Facility】 At first glance, it looks stylish and clean, but upon closer inspection, you can feel its age in various places. The lobby was comfortable; however, the hallways on each floor seemed to lack air conditioning and were extremely hot. Additionally, the overall construction felt poor as opening and closing doors required significant effort. 【Room】 I reserved an Anniversary Suite; however, the only aspect that met expectations was its spaciousness. The ceiling-mounted air conditioner was old and noisy—some may find it difficult to sleep because of this. Furthermore, issues such as peeling paint on the center table or tilted indirect lighting falling onto the floor made maintenance seem inadequate for a suite room. The provided beverages included only water, green tea, and black tea—this is my first time staying at accommodation without coffee available in-room. 【Onsen】 There is a beautifully renovated shower room; however, there were many red mold stains on the floor and weak water pressure from the showerhead. Since there is no washing area in the private open-air bath attached to rooms here (onsen), most guests likely wash up in this shower room before entering—but moving between them requires passing through living spaces which feels inconvenient. Moreover,the private open-air bath had insufficient water flow making me question whether "natural hot spring" claims are accurate. 【Amenities】 Only basic amenities are provided—it stood out negatively that skincare sets weren’t included given this class level accommodation. However,towels being prepared sufficiently even for morning baths added convenience & comfort! 【Service】 Service quality exceeded expectations! Staff attentively approached us when needed while maintaining pleasant interactions throughout our stay.The bar staff especially excelled—the atmosphere combined w/their hospitality created memorable moments during evenings spent there. 【Cuisine 】 We tried breakfast-only dining options offered here: While labeled buffet-style presentation,it consisted mainly rice,pickles,variety small dishes(3 types),soups(2 kinds)&fruits selection alongside individually served grilled fish+onsen egg per person directly delivered tableside instead self-serve format expected under “buffet” description.This left impression somewhat misleading despite meal itself being filling satisfying overall experience nonetheless!

  • 3.83
    sa2pyon

    Hmm...

    First of all, thank you for your hospitality. The staff were very pleasant and courteous, making my stay enjoyable in that regard. Thank you so much! The Room I stayed in had two air conditioners, but one was old and not functioning, which made it uncomfortable to sleep. Since the Room had an open-air bath attached, it was inevitable that insects would visit during nighttime baths; however, the presence of cockroaches was troubling. The toilet in the Room was spacious and nice, but the bidet was outdated and the toilet itself seemed old-fashioned. It would be great if at least the bidet could be replaced. Also, upgrading the quality of toilet paper would improve things significantly as it felt quite basic. The quality of paper towels provided could also be improved for a better experience. There were two sinks available; however, they appeared old as well—one even had chips on its surface and poor drainage—which was disappointing to see. The shampoo & conditioner provided were not good for hair care—this too was unfortunate—and neither did I find satisfaction with the body soap provided. Since most guests seemed to be younger people perhaps these issues are less noticeable? As someone older myself though (an "auntie"), I may have been more sensitive about such details—but even small upgrades here or there can leave a lasting positive impression! Please consider elevating certain aspects wherever possible—it will surely enhance guest satisfaction greatly! Lastly but importantly: The staff's service truly stood out positively amidst everything else mentioned above; improving these areas further will undoubtedly lead toward higher overall guest contentment!

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  • 5.00
    旅好き3人組

    Luxurious Accommodation

    Perfect for a girls' trip. The Room was so cute, it lifted our spirits! The furniture had a trendy Korean style, with attention to detail in both layout and interior design—absolutely amazing. The meals focused on fresh ingredients from Izu, with delicious meat, fish, and vegetables that were both nutritious and satisfying in portion size. We left completely full and happy. Additionally, the staff provided exceptional hospitality with warm smiles, and we were impressed by the nutritional knowledge of the person who served us dinner. We’ll definitely visit again when it gets colder next time with family! Thank you very much!

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  • 5.00
    アーリーン

    Accommodation you'd want to visit again

    We enjoyed a relaxing onsen trip as a couple and were extremely satisfied. What we loved most was the private open-air bath room, the overall cleanliness, and the delicious food. The charming bar where we could enjoy night parfaits was also a delightful touch. The staff were all very kind and welcoming with warm smiles. We had both breakfast and dinner, which featured delicious menus showcasing Japanese cuisine. The dining kitchen added an element of visual enjoyment as well. Based on reviews, we chose a renovated private open-air bath room, which was very clean with plenty of towels provided and even a convenient basket for trips to the large public bath. We have a feeling this place will become even more popular in the future. We definitely want to visit again!

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  • 4.00
    健太郎＠東京

    This was my first time using this service.

    This was my first time using this accommodation. I had read online that the parking lot was about a 5-minute walk away, but during my stay, I was able to park just 1-2 minutes' walk behind the accommodation. The interior has been renovated and is in good condition, though some parts still reflect its older design. As someone who enjoys hearty and delicious meals, I found the food slightly lacking in quantity. Thank you for your hospitality during my stay.

  • 2.83
    @しろ

    The shower

    I stayed in the suite room on the 5th floor, but the shower water pressure was too weak to wash properly. I went to the public bath, but it wasn't much better. The guest room was clean, but everything else was mediocre. I won't be staying here again.

  • 2.00
    眠る

    It was disappointing.

    The Ryokan had high review ratings and looked very promising in the photos, but it fell short of expectations. We stayed for a 2-night, 3-day family trip planned for a family member with limited mobility due to illness. There were some staff members who provided excellent service with impressive attentiveness that was pleasant to witness. **Day 1:** Due to repeated confirmation errors on the Ryokan's part, we had an unpleasant day. However, after filing a complaint, they offered proper apologies and compensation from Day 2 onwards, which we appreciated. Thank you for addressing this issue. It was disappointing that most of the glasses in the dining area were visibly stained with watermarks like those found at casual chain restaurants. The dining area is located in an annex building and requires descending steep stairs from the second floor. This could be challenging for elderly guests or those with physical limitations, so it’s worth considering when choosing this Ryokan. Our room included a private open-air bath; however: When I extended one leg out of the tub to open a small window and enjoy the view, I noticed that the floorboard along the window frame was very slippery. Unfortunately, I hit my leg on the edge of the tub and ended up bruising it. While other areas didn’t feel as slippery even when wet, this particular spot felt dangerously slick even without much force applied—walking normally there could pose risks too. Please exercise caution around these floorboards when opening windows near private baths! Adding warning signs about slipperiness would be considerate as well. Additionally, there was an outdoor bird netting that appeared severely torn and hanging down—it seemed ineffective in its purpose. Despite these issues during our stay: The Ryokan made prior arrangements to serve different meals on both nights upon request—a thoughtful gesture—and their customer service overall remained polite throughout our visit.

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  • 4.83
    ひ@

    The service was poli...

    The service was polite and excellent. The meals were delicious. The welcome drink at the footbath and the marshmallow roasting service were also enjoyable and unique.

  • 4.50
    もちゃっこ

    The meals and service are excellent!

    We were very satisfied with the Room and meals during our stay. It would have been nice if the bar hours were longer as we couldn't use it at night. We also wished the bath area was larger with more variety. However, the staff was polite, and the service was excellent, allowing us to relax luxuriously. We would love to visit again! Thank you very much!

  • 4.83
    Ciel3

    Affordable yet excellent

    Thank you very much. Although the weather was bad and we couldn't enjoy the open-air footbath, the staff's smiles and the incredible quality of the meals at this price made for an amazing accommodation experience. Despite the terrible weather, thanks to the cheerful staff, we had a wonderful time. Thank you!

  • 5.00
    nonomaru

    It was a very lovely stay!

    It was my first hotel stay in a while, and I'm really glad I chose this Hotel! I traveled with my mother, and we both felt very relaxed and were extremely satisfied. There were plenty of enjoyable activities within the Hotel, such as roasting marshmallows at the footbath and drinking herbal tea while watching the sunset, so we never got bored. We will definitely visit again! Thank you very much!!

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  • 2.83
    東山9447

    The large public bath is unavailable.

    At check-in, I was informed that the "large public bath and rooftop footbath terrace were out of order and unusable." I used the private open-air bath in the Room, but the strong wind made it difficult to relax. It was inconvenient that there was no prior notice about this. The building and its Facilities are old, and the sliding doors were hard to open due to sticking. Additionally, the air conditioning was noisy and disrupted my sleep. There were no snacks provided in the Room, which felt uncharacteristic for an Onsen property. The bar required an additional fee and was only available from 9 PM, so I did not use it.

  • 4.00
    神奈川の拓也

    Overall, it was good.

    I stayed this time. Overall it was good, but the wooden floor in the bathroom of the room I stayed in had some gaps, so I thought a small child might fall through. Also, the bird prevention net was torn, so it might be better to repair it if possible. I thoroughly enjoyed the meals and service. I would like to use it again.

  • 3.50
    トキ

    I have stayed in man...

    I have stayed in many rooms with open-air baths, but this is the first time there were no lotions or creams. I was informed that shaving is not possible and that guests should prepare their own items. In that case, shouldn't there be a warning that is easy to understand at a glance? Another thing, it's rare to find an inward-opening entrance door.

  • 4.83
    ゆとりろにしいず

    It was a very nice R...

    It was a very nice Room and open-air bath. I think the customer service was also very good. Unfortunately, I had planned to go to the bar in front of the front desk at night, but I fell asleep and couldn't go, which is a regret. I definitely want to visit next time and have a wonderful night. Thank you very much. I will visit again.

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