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- Gensen Itto Minamiizu
- Gensen Itto Minamiizu รีวิว
รีวิวและความประทับใจจากผู้เข้าพักที่ Gensen Itto Minamiizu - 2หน้า
- ห้องพักและสิ่งอำนวยความสะดวก3.95
- สิ่งอำนวยความสะดวก3.89
- การบริการลูกค้า3.89
- อาหาร4.24
- น้ำพุร้อน・อ่างอาบน้ำ4.25
- ความพึงพอใจ3.93
- 4.67ほのほのさん:วันที่โพสต์: 23/6/2026
I had a relaxing stay.
We stayed about two weeks after the property opened. There were a few teething issues, such as fluctuating water temperatures in the open-air bath and some private baths still being adjusted, but given how new it was, we look forward to seeing how it develops. We have two suggestions: a time-slot reservation system for the private baths, and an alcoholic welcome drink, such as draft beer or sparkling wine. Our room was spacious, and the meals were excellent. Overall, we were very satisfied. The kind words from the female staff member at the front desk as we were leaving really touched us. We’re glad we stayed and would love to return.
- 2.17kyo17วันที่โพสต์: 23/6/2026
Understaffing, half-finished renovations, over-the-top meal presentations, and other issues.
- 4.17伊豆に魅せられてวันที่โพสต์: 23/6/2026
A hot spring inn with an otherworldly atmosphere
The moment I stepped inside, I found myself in a space with a wonderfully unusual atmosphere. Our room was at the far end of the property. It was spacious and had its own open-air bath. The Simmons mattress was incredibly comfortable. The bath was fed directly from the hot spring source, so we added cold water to cool it down. We were also lucky enough to use a private open-air bath free of charge, though it normally costs extra. It had a large rock bath and a smaller ceramic tub, and we enjoyed both. The food was excellent. Dinner included a lavish sashimi platter and all-you-can-eat sushi. Breakfast offered plenty of variety, and the complimentary minced chicken and egg yolk served as rice toppings were delicious. The only disappointments were that skincare products were available only in the communal baths and that dinner did not start until 8 p.m., despite our early check-in. While the inn was not perfect, we were impressed by how hard all the staff worked, always with a smile. Thank you for the affordable opening promotion. We had a wonderful stay that made the trip to Minamiizu well worth it.
- 1.83まごのてですวันที่โพสต์: 22/6/2026
It was a disappointing stay.
I had a very satisfying stay here when it was known as “Nanraku,” so I returned after the renovation, partly because an affordable package was available. Unfortunately, this visit was a considerable disappointment compared with my previous stay. We booked the 3:00 p.m. shuttle from Izukyu-Shimoda Station and arrived shortly afterward, but there was a long line at the check-in counter, and we had to wait quite a while. When we finally checked in, we were told that the only available dinner time was 8:00 p.m. This was surprising given that we had arrived just after 3:00 p.m. The interior had been beautifully renovated, but it was disappointing to see that traditional features such as the old cooking hearths were gone, taking away the charm of a classic Japanese inn. The guest rooms had also been partially renovated, but the outdoor pot-style bath we had previously used was no longer functional and was now just a decorative feature. The ducks that used to be kept as mascots were also gone. Having known the property before, these changes felt like a step backward. On the positive side, the communal baths had improved, and I was happy with the hot springs themselves. However, half of the many private baths that had previously been free now required a fee, and many others were not operating. This was disappointing, as the private baths had been something I was particularly looking forward to. The biggest disappointment was the dining service. Dinner was now served in an open dining room, without the partitions that had previously separated the tables, so there was no sense of privacy. No one came to take our drink orders after we sat down, and the waits between dishes were extremely long. Despite there being fewer dishes than before, the meal took about an hour and a half. We also waited a long time for the additional sushi we ordered at the end. Throughout the meal, we felt repeatedly kept waiting and left unattended. Breakfast was not as bad as dinner, but our miso soup did not arrive, and we had to ask for it. We were left dissatisfied with the service. The hot springs themselves are excellent, and the communal baths have improved, which makes the poor service and dining operations all the more disappointing. Our previous stay at “Nanraku” was wonderful, so the changes this time were particularly disheartening. I hope things improve in the future.
- 2.67@sunflower*วันที่โพสต์: 22/6/2026
We booked a discount...
We booked a discounted grand opening package, but the stay was disappointing. We checked in at 3:00 p.m., but the only available dinner times were 5:30 p.m., 8:00 p.m., or 8:30 p.m. I think it would be better to offer packages with a set dinner time of 5:30 p.m. or 8:00 p.m. from the outset. This hotel seems to prioritize quantity over quality.
- 3.50わがままリンリンวันที่โพสต์: 21/6/2026
A charming hot spring inn with fantastic baths, though the facilities could use some improvement.
We stayed as a family, and the highlights were the excellent food and hot springs. Dinner included spiny lobster and abalone sashimi, as well as all-you-can-eat sushi. The sushi was about the quality you would expect from a buffet, but there was plenty of variety and quantity, making the meal very satisfying overall. Following the rebranding, the dinner venue has a quiet, upscale atmosphere with somewhat dim lighting. It is a relaxing setting for a leisurely meal, though the style may not appeal to everyone. As for the facilities, we were a little disappointed that the in-room open-air baths and footbath service were no longer available. The toilet in our first room would not flush, but the staff quickly moved us to another room. Their prompt response left a very good impression. However, the light bulb in the bathroom of the replacement room was flickering, and parts of the property felt dated. Repairs were also underway in the communal baths, so guests who prioritize modern facilities and comfort should keep this in mind when booking. Even so, the hot springs here are truly wonderful. The water quality was outstanding, leaving us warm to the core and thoroughly refreshed after our journey. The small bumps on our child's foot also improved during our stay, which made us feel the hot springs had helped. The simple lounge with self-service coffee and other drinks was convenient, but the tables tipped over easily, and we saw young children knock them over several times. Addressing this safety issue would make the lounge more reassuring to use. Although the facilities had some shortcomings, the exceptional hot spring water more than made up for them. This was a charming ryokan that I would highly recommend to hot spring enthusiasts. The food was delicious, too.
- 4.00mizuhoshumวันที่โพสต์: 20/6/2026
Things weren’t quite ready yet, but I hope for a better experience next time.
The room was spacious and comfortable. I checked in after 4 p.m., and dinner did not start until 8:15 p.m., which was uncomfortably late for me. Still, I was delighted with the fresh sashimi, including spiny lobster, abalone, and turban shell. Finishing dinner with all-you-can-eat nigiri sushi was a first for me. Breakfast offered plenty of variety, with 13 small dishes, warm seasoned ground chicken and egg yolk, simmered splendid alfonsino, and pork miso soup. Everything was so delicious that I ended up eating too much. Unfortunately, the temperature control for the much-promoted natural hot spring still needs improvement. The two large baths and the open-air bath were barely tolerable—probably around 42°C—so I could not enjoy a leisurely soak. I hope this will be addressed. All the staff served us with a smile, making for a pleasant stay. Since the property had apparently only recently reopened after renovations, I look forward to improvements on my next visit.
- 3.33ジプシー伊藤วันที่โพสต์: 20/6/2026
Booked after the renovation, but it fell short of expectations.
Visiting hot springs with my wife is my greatest pleasure. While looking for a nice ryokan, I came across this property and booked because the opening promotional rate was good value. I knew nothing about the previous inn and made the reservation without any background information. When we arrived, we were told to wait in the drinks area until our room was ready. We were about 30 minutes early, so that was understandable, but at around 3:10 p.m., another woman who already had her key suggested we go to the front desk. When we did, they simply handed us our key without even acknowledging the wait. That was when I began to have doubts. Looking around the room, we found a ceramic open-air bath on the balcony, but it was unavailable, leaving only the indoor bathroom. The suite was spacious, but the dining room was wasted space since meals were not served in the room. The large communal baths alternate between men and women in the morning and evening. At Shimogamotei, which I visited first, the outdoor bath was out of service. It was working when I returned after dinner, and it was lovely. The baths at Nonohanatei were also nice, but the cypress outdoor bath was too hot to enter. There were three free private baths and four paid ones, but one free bath and two paid baths were out of service, so the free ones were crowded. When we arrived for dinner, the staff seemed flustered and asked us to wait. There appeared to have been a mix-up with the preparations, and we were eventually shown to counter seats. My wife had brought her belongings because she planned to go straight to the baths after dinner rather than return to our room. When we asked for a basket, we were told there were none, which added to our frustration. I pointed out that at a table or sofa seat, we could have put our belongings beside us. We were told the counter seats were premium seats because they faced the aquarium, but when we were given sofa seats the next morning, the view of the aquarium was actually better from there. I have listed the problems, but my main impression was that the property was understaffed. The staff who were there, however, were working very hard. I also think they should have made sure every part of the property was ready before opening. Since we stayed at the opening promotional rate, I was not outright angry, but the frustrations piled up. At the regular rate, my review would be much harsher, and I would not return.
- 4.17ゲストวันที่โพสต์: 16/6/2026
The room was lovely, but the process felt slow.
The room was appealing, with a spacious, suite-like layout. It would have been even more appealing if we had been able to use the private open-air barrel bath... The inn’s layout was a little maze-like, and features such as the water pavilion in the garden were interesting, but with my limited mobility, it was unfortunate that I had to be extra careful in places, such as on the stone steps. I felt that handrails should have been installed along the stairs. Partly because we arrived a little late and breakfast was served after 9 a.m., we ended up checking out and leaving around 11 a.m. It was disappointing that we could not plan our morning properly. Although our breakfast reservation was for 9 a.m., we had to wait about 30 minutes, which left us with little time to spare. Service in the dining area was also slow at dinner, which was disappointing. As for the room facilities, there were no power outlets near the bed, making it difficult to charge our phones. The lack of lighting near the bed was also a problem. The safe for valuables in Room 301 was broken and could not be used.
- 4.33いいホテルでしたがวันที่โพสต์: 16/6/2026
We had a wonderful stay!
Overall, it was a wonderful stay. The room was clean and well maintained, and the baths were comfortable and relaxing. Although the meal service was sometimes slow or poorly timed, the staff addressed these issues as soon as we mentioned them, so we enjoyed our meals. Here are a few things that concerned us. ◯Three of the seven private baths were out of order. ◯The entrance was hard to find. ◯The website had too little information—the room was very different from what we expected, though in a good way. ◯The level of service varied greatly between staff members—many showed wonderful hospitality, but unfortunately, some came across as cold. ◯A fan in the communal bath area would have been nice. That said, this may well be the best place we have stayed in the past few years. Once the initial post-renovation confusion settles down, I think it will be even better. We look forward to our next visit.
- 4.33るらちゃんวันที่โพสต์: 14/6/2026
A ryokan with so much wasted potential
This ryokan had first-class facilities and food, but third-rate service. When we arrived, the reception area was overflowing with guests. The staff had no idea who had arrived first and directed us to chairs outside without even asking our names. I think we would have been forgotten if we had just stayed seated. Even preparing the manju sweets for our room seemed chaotic, and the staff did not seem to have assigned roles. The only available dinner time was 8:15 p.m., which I thought was too late. The baths were very clean, but there were no shower caps. Instead of a water dispenser, there was a small jug, which was empty. We arrived on time for dinner, but just like at reception earlier, the area was overflowing with guests, and the staff had no idea who had arrived in what order. We were not seated until around 8:30 p.m. The food was absolutely delicious. However, the staff did not seem to have assigned tables and were rushing around the entire dining area, making it hard to relax. We could see that our drinks were ready, but no one brought them over, which was frustrating. Hardly any of the used dishes were cleared, and it bothered me that they were piling up on the table. When they brought fresh tea, they left the old cups behind, which made me feel they did not know the basics of service. The staff here are generally pleasant and greet guests properly. However, they did not seem familiar with the standard of service expected at a luxury ryokan. It was a shame that such nice people had not been taught how to provide proper service. Numbered tickets for check-in and dinner would make it easy to serve guests in order and prevent frustration among those waiting. As for the water jug in the bathing area, having a spare ready to swap in rather than refilling the empty one would help reduce the time guests are left without water. Since we paid an opening promotional rate, we were reasonably satisfied despite the poor service. At the regular rate, though, I would not return.
- 2.00一人旅も二人旅も大好きวันที่โพสต์: 8/6/2026
Many aspects were disappointing.
First, I believe the original price for a one-night stay with dinner and breakfast was around ¥40,000, but after various discounts and coupons, we paid about ¥17,000. Disappointing points ・Check-in was crowded, with no proper guidance. ・We arrived on the 3:00 p.m. shuttle, which I would not consider particularly late, but the only dinner times available were 8:00 or 8:30 p.m. ・The room had a strange, damp smell when we entered. ・The hot spring bath in the room was far too hot to bathe in comfortably, and we were told the temperature could not be adjusted. ・At dinner, there was almost no explanation of the dishes. The supposedly all-you-can-eat sushi arrangement was unclear, and when I tried to order medium-fatty bluefin tuna, I was told it was sold out. Had they even had any to begin with? ・We were told the sashimi at dinner could also be eaten as shabu-shabu or cooked on a hot stone, apparently. But shouldn't the fish be cut and prepared differently depending on how it will be eaten? Good points ・After we finished our appetizers at dinner, the next dish was taking a long time to arrive. When we asked a staff member, they responded immediately. One young female staff member provided particularly excellent service, including updates that the food was being prepared and would take a little longer. ・The large communal bath near the front desk was very spacious, and with few other guests around, we could relax. The water temperature was just right, too. ・As far as I could tell, there were no international visitors. Most guests were older people or middle-aged couples, and it was very quiet. ・The hair dryer was a ReFa. If the original price had been around ¥20,000, I might have accepted this standard, but at ¥40,000, it was extremely disappointing. I did not feel we had gotten a bargain. If you are investing in facilities and reopening after renovations, I think providing proper service and charging more per guest would help you recoup that investment faster. As for the food, it felt like cutting costs was the priority, but I think something a little better could be made without spending more.
- 5.00Iwaoวันที่โพสต์: 7/1/2026
We had a relaxing New Year holiday.
We stayed here for an Onsen trip over the 2025–26 New Year holidays. On New Year’s Eve, after a delicious dinner, we enjoyed traditional year-end soba noodles. After having osechi at breakfast on New Year’s Day, we relaxed in our Room and took turns visiting the private baths, enjoying a peaceful and restful holiday. At dinner on the second night, however, the guests at the next table were a bit noisy, which bothered us and made it hard to fully enjoy our meal. While private dining Rooms may be difficult to arrange, adding partitions between tables in the dining area would create more privacy and make it easier to enjoy the excellent food.
- 4.83勝秀วันที่โพสต์: 14/12/2025
An Accommodation You’ll Want to Visit Again
I visit Minami-Izu a few times a year, but this was my first time staying here for one night. I had planned on No Meals Included, but I asked on site and was able to change to include breakfast. Sorry for the last-minute request, but they kindly accommodated me, and the breakfast was excellent. All the staff were very friendly, and both the private bath and the large public bath were wonderful. If the private bath was available, we could use it as many times as we liked with no Reservation or extra charge. My husband and I are already talking about coming back. The amenities were minimal, but extra bath towels were provided so we didn’t have to reuse wet ones, and everything was very clean. We were extremely satisfied! Thank you also for taking a commemorative photo for us when we left. I heard renovations are planned for next year. I’d love to return—hopefully the price won’t go up too much.
- 5.00旅ランドวันที่โพสต์: 30/9/2025
An Accommodation is defined by its people.
Both attendants who looked after us were cheerful, pleasant, and spoke clearly, which reminded me once again that the true charm of an Accommodation lies in its people. It was a truly wonderful stay. Thank you!
- 4.50カサブランカリリー秋桜วันที่โพสต์: 29/9/2025
Enjoy delicious meals and a wide variety of Onsen.
The Japanese-modern twin Room was spacious and comfortable. However, the pot bath was small and very hot, and the stepping stone inside wobbled, making it dangerous to get in and out—please be careful. Also, among the 10 private baths, some are deep with no step stool, so extra caution is needed at night. The breakfast and dinner were delicious with a wide variety of dishes, and we enjoyed them quietly in a private dining room. The lounge where you can freely drink coffee and oolong tea was also quiet and comfortable. The building is spacious, with various ornaments and hanging hina dolls to enjoy. There were many insects, but we also saw crabs. At night, we were moved by the beautiful view of countless stars from our Room. Bath towels are provided in the large public bath, so we visited all the private baths and fully enjoyed the Onsen experience.
- 4.00papamasa1วันที่โพสต์: 24/9/2025
I’m satisfied.
Some of the facilities were a bit old, but it wasn’t inconvenient at all. The Onsen was absolutely wonderful, including the free private bath.
- 4.20yuy307วันที่โพสต์: 24/7/2025
Second stay this time.
I reserved a different room from last year. It was spacious and very convenient to use. The fabric of the living room chair mat was not very comfortable, so I placed a bath towel on it to sit. Also, there were no hand towels in the bathroom, which was slightly inconvenient, but overall it was a satisfying stay.
- 5.00カフェオレ、ミルク多めで。วันที่โพสต์: 7/7/2025
A charming Japanese-style accommodation by the riverside!
The accommodation was full of atmosphere, with hanging hina dolls, antique tools, and glass crafts displayed throughout the maze-like interior. There were relaxing spaces outside the room and a free drink corner, allowing for a leisurely stay. There were many baths available without time restrictions or reservations; if they were vacant, you could enter freely. The open-air bath where I could listen to birds chirping was absolutely amazing! I chose a breakfast-included plan and was surprised by the variety of dishes! Everything from the horse mackerel to rice, eggs, and miso soup was incredibly delicious. The serving staff were all very polite and even gave tips like "Opening the lid to capture steam makes your food photos look more stylish and appetizing!" Everything—the room, baths, staff service, and meals—was perfect! For women, there was also an option to choose yukata robes—a thoughtful touch that made me happy. The room layout was spacious and comfortable; I truly rested well and slept soundly. My family even said things like "How did you find such an amazing accommodation?!" It received rave reviews from everyone! This time our schedule was tight; next time I’d love to visit at a more relaxed pace!
- 4.00るろうに冒険者วันที่โพสต์: 30/6/2025
Wash away the fatigue of city life.
The atmosphere and hospitality of the Ryokan were excellent. Traveling with a 3-year-old made us a bit anxious, but choosing this Ryokan was the right decision. The guest room was very luxurious, and the private bath was perfect for our family. Located in a nature-rich area, we were surprised to see many crabs inside the facility, but it added to the charm. We would love to stay here again.
- 3.83megmieวันที่โพสต์: 23/3/2025
Enjoyed fresh and delicious fish.
I stayed here for a solo trip. Both the large public baths and the open-air baths were clean and had a natural charm, allowing me to relax fully. The fish dishes at dinner, especially the shabu-shabu, were very delicious. As for the abalone on the ceramic plate grill, I felt it wasn't necessary as I didn't quite enjoy the sauce. The Room was clean and provided a comfortable space to relax. It would have been even better if there had been a single flower arranged in the alcove. Breakfast was honestly disappointing; only the dried fish was enjoyable. I plan to visit again during the Kawazu cherry blossom season with my parents to see Garko-chan, so I look forward to further improvements in Room arrangements and breakfast offerings by then.
- 4.50みんなのオペラวันที่โพสต์: 1/3/2025
We enjoyed the family bath.
There were several types of family baths, and I was unsure which one to choose, but the first bath I entered was spacious and at a comfortable temperature, so I thoroughly enjoyed it. I also used this bath the next day and went into the open-air bath, so unfortunately, I missed the chance to try the large public bath. As for meals, both dinner and breakfast were delicious; however, for us older guests, the portions seemed a bit too large. We had to take a break after eating and regrettably missed seeing the illuminated Kawazu cherry blossoms at their peak.
- 4.33もと45วันที่โพสต์: 8/1/2025
We had a great time.
The flowers and New Year decorations in the property, as well as the various onsens, were very soothing. The staff at the Stays were all very friendly, and the cleaning inside the property was very thorough. I felt like visiting again in a different season. The private baths had some with handrails and some without. Since some people need handrails, I thought it would be good to have a system where those who need them can have priority access to baths with handrails.
- 4.33yasuK1977วันที่โพสต์: 5/1/2025
The room and onsen w...
The room and onsen were very good. Also, many of the staff were friendly. However, it was a downside that I had to take my car to the distant parking lot myself and carry my luggage from the room to the car (to the distant parking lot) after checkout. Since I stay at various properties, these things tend to bother me.
- 4.00大谷太郎วันที่โพสต์: 16/12/2024
We used this propert...
We used this property for a family trip over the weekend. The atmosphere near the entrance was nice, but once inside, there was a slight dustiness? The old smell was a bit concerning. The elevator seems a bit aged, so I assume it's being inspected, but it's a little worrying. I knew in advance from the reviews, but at this Stays, when you check in and enter the room, the futon is already laid out. For someone like me who drove to Minamiizu and wanted to relax immediately after taking a bath, having the futon already laid out was actually a good thing. Both dinner and breakfast were satisfying! We used 9 out of 10 private baths (1 was under maintenance), but it felt tiring, so I recommend not forcing yourself to use them all!
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