Umi no Hotel Shimahana Residence Villa

The Facility and service were excellent, and it’s a place where I’d like to stay one more night or visit again. This is a recommended Accommodation.Unfortunately, there were two issues:1. The shower in Room 106 had almost no water pressure, so I couldn’t wash my hair.I went somewhere else in the middle of the night to wash my hair.I would like enough water pressure in the Room shower to be able to wash my hair.2. There was no lobby with staff on site at the Accommodation; if anything happened, I was told to scan a QR code and talk via smartphone.However, I could not access the system from my phone no matter how many times I tried.Even though I went there to relax, I had to struggle for a long time with setting up a smartphone system that didn’t work.Please place a telephone in the Room.

We stayed at this Accommodation to celebrate my husband’s parents’ golden wedding anniversary. The Room was much more spacious than we expected, and we were able to relax in great comfort. We also really appreciated being able to enjoy complimentary drinks, sweets, and light snacks whenever we wanted.However, we were a bit concerned about the attitude of the boat operator on the way to the annex Onsen, so we took the bus back. It was especially disappointing because the view from the boat was wonderful.All of the other staff were very kind and attentive. My parents-in-law were delighted as well, and it turned into a truly satisfying trip. Thank you very much.