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- Kyukaruizawa Hotel Otowanomori
- Kyukaruizawa Hotel Otowanomori รีวิว
รีวิวและความประทับใจจากผู้เข้าพักที่ Kyukaruizawa Hotel Otowanomori
- ห้องพักและสิ่งอำนวยความสะดวก4.42
- สิ่งอำนวยความสะดวก4.31
- การบริการลูกค้า4.78
- อาหาร4.69
- น้ำพุร้อน・อ่างอาบน้ำ3.66
- ความพึงพอใจ4.56
- 4.17うんまかวันที่โพสต์: 3/11/2026
Attentive hospitality
We visited Karuizawa with our eldest daughter’s family, including our grandchildren, aged four and two. We chose this hotel for the night before our second daughter’s wedding. We booked well in advance, as it was peak autumn foliage season. The hotel called us shortly after we booked. Since we were traveling with young children, we had questions about bed rails, breakfast, and other details. The staff kindly answered them all, making a great first impression and putting us at ease. When we actually stayed, the hotel lived up to that first impression. The garden trees displayed beautiful shades of autumn color, and the hotel staff welcomed us with warm smiles. Although the wedding was held elsewhere, they kindly let us use a changing room afterward, which we really appreciated. My husband then accidentally left a treasured keepsake our daughter had given him in the changing room. We contacted the hotel in a panic. We are grateful for their courteous handling of the situation. It was a hectic day, but an unforgettable hotel stay.
- 4.67maggi22วันที่โพสต์: 24/10/2026
Loved the peaceful setting and natural surroundings
The autumn leaves were just beginning to change, and I was impressed by the beautifully maintained trees around the hotel. The location was convenient, and I enjoyed the peaceful surroundings. If I had one suggestion, I would have preferred a separate bathroom and toilet.
- 2.67i09r10วันที่โพสต์: 25/9/2026
The restaurant was disappointing.
The building and rooms feel retro—or simply old—so opinions may vary, but the aging is noticeable. That said, I felt the maintenance and cleaning were done properly. Also, perhaps only in the older wing, but the shower curtain was far too short and didn’t serve its purpose at all—could something be done about this? All of the staff were polite and kind. When it rained, they brought an umbrella out to the parking lot for us, and they had towels ready at the entrance as well. I really appreciated these thoughtful touches. What was disappointing was the restaurant. At dinner there were flowers on the table, but they were wilted. They were carnations and globe amaranth, so maybe it’s hard to tell when they’re past their best, but one of them was clearly rotting at the stem and had snapped over, and even the water in the vase was cloudy. Eating while looking at rotten flowers and murky water was unbearable, so I explained why and asked a waiter to remove them—but he looked at me like “Huh?” and didn’t even apologize. How could no one notice when setting tables or serving food? Maybe they’re part-time staff so it can’t be helped, but it’s unacceptable. Breakfast wasn’t great either—the decorative finish on some plates was peeling off, and I can’t believe they keep using them. If those are also used for weddings, that would be terrible. I ordered French toast for breakfast as well, but then four different kinds of bread came out too—I was shocked. Was all that bread really necessary? For better nutritional balance, I would have preferred something like eggs or sausage instead. Overall, the restaurant food tasted like home cooking level; while the foreign staff were courteous, the Japanese staff were awful. Are they all part-timers? Even if I stayed again, I would never use this restaurant twice.
- 4.17kuromi-ttวันที่โพสต์: 20/9/2026
I stayed for three n...
I stayed for three nights at the end of August. It’s a bit far from Karuizawa Station, but still within walking distance. A quiet Hotel surrounded by greenery. The building feels a little dated overall, but it was clean. The staff were also very pleasant. The Room is on the small side, so it can be a bit difficult to open large suitcases. Breakfast is simple, but items like the omelet were delicious, and the other on-site restaurants were also excellent.
- 5.00すーぱーあきらんวันที่โพสต์: 26/8/2026
I stay here every summer, and I think this is an excellent Hotel, with clean Rooms and very courteous staff.
- 4.33DadaR30วันที่โพสต์: 24/8/2026
A lovely Hotel with a great atmosphere, even on rainy days.
To cheer up my elderly mother, we stayed here on a three-generation mother–daughter trip. In our Room, there was some fraying on the curtain (blackout side), and the corner guard on the wall was starting to peel off, so we were careful not to touch it too much in case it got worse. However, while the Hotel showed its age overall, it was kept very clean. The meals were exactly as we had hoped—both the French dinner and the Japanese breakfast were truly delicious. The weather alternated between rain and breaks, but the garden was beautiful both with sunlight filtering through the trees and in the rain-soaked scenery.
- 4.67にじいろえんぴつวันที่โพสต์: 16/8/2026
I felt refreshed!
I think the location is one of the best in Karuizawa. It’s about a 10-minute walk from the station, with many places within walking distance. The meals are excellent, and the staff were warm and welcoming, making it easy to relax and enjoy our stay.
- 4.60niwaniwakoวันที่โพสต์: 9/8/2026
I had a great summer vacation.
The location is wonderful—within walking distance of our favorite restaurants and reasonably close to the station, yet quiet. With an elegant, historic atmosphere and a building nestled among the trees, it was a great way to experience a summer holiday in Karuizawa. Above all, the staff’s service was outstanding. Thank you very much. From now on, I won’t have to hesitate when choosing Accommodation in Karuizawa.
- 5.00m-o-oวันที่โพสต์: 5/8/2026
Everything was wonderful.
I felt it was a classic, charming old Japanese Hotel. The building’s presence, the restaurant, the guest rooms, and the interior were all wonderful. I stayed on a Plan with breakfast and dinner included. The food was just as delicious as what you’d find at Hotels in Tokyo, and they kindly accommodated my dietary dislikes so I could fully enjoy the meals. All of the staff provided excellent service, and I felt everything throughout my stay was great. I would love to stay again. Thank you very much.
- 2.40元麻布の住人วันที่โพสต์: 1/8/2026
Accommodation Fee
Two days ago, a Room with the same conditions was priced at about half. If you were going to lower it this much, you should have set a lower price from the start; I could understand something like 30% off, but 50% off feels unreasonable.
- 5.00GRerวันที่โพสต์: 22/7/2026
It was wonderful.
- 3.33ぽむぽむプリンวันที่โพสต์: 18/7/2026
A charming, traditional Hotel
In early summer in Karuizawa, the Hotel is close to the station, and it feels great to take a pleasant walk via Kumoba Pond to the quiet greenway leading to the Hotel. The building and rooms are old, but clean and relaxing, and I was able to unwind at ease. Both dinner and breakfast at the restaurant are delicious. The portions are just right, which I appreciated. You can see the courtyard from the restaurant, and it felt wonderful to step outside after breakfast. Many of the staff are foreigners; everyone was very friendly, and even those who seemed less experienced worked so hard that I found myself wanting to cheer them on. Perhaps because only the bathroom in my room is old, water leaked from under the bathtub, soaking the bath mat and flooding about half of the floor. On the second floor of the main building there is a library corner, along with stationery and a mailbox on a small desk. You can post letters to someone important or “letters to your future self,” like a time capsule. It said they can keep them for up to 10 years, which made this such a wonderful Hotel that I’d like to return again looking forward to that.
- 4.17みのまりのすけวันที่โพสต์: 8/6/2026
We fully enjoyed the charming atmosphere of Old Karuizawa.
A building surrounded by greenery, a church (there was a wedding the day after our stay), and Kyu-Karuizawa Ginza within walking distance. I think this is an excellent Hotel for fully enjoying the Karuizawa atmosphere. These classic Hotels are becoming fewer even in Karuizawa, so I consider it a valuable Hotel.
- 3.50NA.comวันที่โพสต์: 30/5/2026
The staff’s smiles were wonderful!
The staff were kind, and their smiles were wonderful. As expected, the Facility is old, so it can’t match the comfort of a modern Hotel, but I felt it more than made up for that. Thank you for your hospitality.
- 4.67vol8วันที่โพสต์: 21/4/2026
A Hotel with a Great Atmosphere
Conveniently located midway between Kyu-Karuizawa Ginza and the station, with easy access to Kumoba Pond for a pleasant walk. It’s a classic and truly lovely Hotel. They upgraded our Room (perhaps because there was availability), and we were very happy to relax in a spacious Room. Both dinner and breakfast were delicious. For breakfast I debated the French toast, but chose an egg dish this time. Next time I’d definitely like to try the French toast. One concern was that a restaurant staff member was not Japanese, and they didn’t understand my questions. I think it would be better if they could ask a Japanese staff member when they are unsure. I asked about the tea flavor and was told it was “straight.” When I asked if there was decaffeinated tea, they said yes but then brought coffee instead. That was a bit disappointing, but they worked very hard and left a positive impression. The atmosphere inside the Hotel is also wonderful, with a church among the trees—very charming. I would like to stay here again when visiting Karuizawa.
- 3.6077old travelerวันที่โพสต์: 17/4/2026
A charming Resort Hotel with convenient access from the station.
It takes about a 10-minute walk from Karuizawa Station to reach the Hotel. The route is well maintained and has a proper sidewalk. After branching onto Manpei Street, it’s about a 2-minute walk. The area around the Hotel also has an authentic resort atmosphere. I stayed in mid-April, and it seemed a bit too early to fully enjoy the fresh green leaves on the trees. Although it’s a small Hotel, it offers the feel of an upscale Resort Hotel, and I enjoyed great value for money. However, this may change during peak season.
- 2.67ゆにこーวันที่โพสต์: 13/4/2026
As this is an overal...
As this is an overall old Western-style Hotel, everything in the room felt outdated. The bed was very hard, and the bedding was covered in pilling. It was generally dark, and I couldn’t adjust each light individually... Breakfast was included, and I chose French toast, but it came with a salad, a small piece of French toast, and yogurt. It was enough for a child but too little for an adult, and for this price it felt underwhelming. There were many families staying, and because it’s a wooden building we could clearly hear conversations from other rooms, which was noisy. It was a disappointing Hotel if you’re looking to enjoy an escape from everyday life.
- 5.00ひししวันที่โพสต์: 11/4/2026
Wonderful Hotel
I’ve been visiting Karuizawa since I was young. Each time, I told myself I would stay here once I became an adult. The staff were very kind, and the Hotel was wonderful—I had a truly comfortable stay. They even have a thoughtful mailbox where you can post a letter to your future self or someone important to be delivered in 10 years, which made me want to come back and stay again in 10 years. Thank you very much.
- 3.83忠犬らふぁวันที่โพสต์: 17/3/2026
A Hotel with a Calm Atmosphere
Perhaps because it was the off-season, it was a calm and quiet Hotel. We stayed on the “Three Special Gifts” Plan, and the deluxe room came with a birthday celebration cake, which made for a wonderful night. Dinner was delicious, but what impressed us most at the Hotel was breakfast: we happened to choose the Japanese set (which we don’t usually pick), and it was excellent. It was also interesting that breakfast was served in a tucked-away yakitori restaurant different from the dinner venue. All of the Hotel staff were very polite and pleasant, and they also explained details about the Hotel thoroughly. The grounds were quite spacious, and it was fun exploring the buildings and gardens on site. However, some parts of the building seemed not to have been renovated since it was first built. I feel it would be even better with partial updates (especially around plumbing areas). Thank you very much to all of the staff.
- 4.00akono1วันที่โพสต์: 31/1/2026
Whirlwind Trip
I’ve visited Karuizawa in winter more than dozens of times for ski lessons and skiing, but this was my first stay at this Hotel. It has a classic atmosphere, and there is even a small chapel; since it was Saturday, a ceremony was being held. The Room is compact, but more than enough for two people. These days you rarely see it anymore, but they had filled the Room kettle with water for us, which felt refreshingly thoughtful. They also prepared children’s nightwear even though we hadn’t requested it. After arrival, we were told we couldn’t enter until 3:00 PM. I’d been up since 4:30 AM and after over three hours in traffic it was tough on my aging body, so I asked about 20 minutes early just in case—and they kindly showed us to our Room. After that, my child and I fell fast asleep. That night my child wanted to roast marshmallows, so they let us do it by the fireplace. I assumed there would be a charge per stick or something like that, but they let each of us have one for free. My child was thrilled—thank you. There’s also a bar where you can order drinks, so we ordered a few things. Honestly, I was surprised we could relax in such an atmosphere even with a child. There was a small issue, so next time I’ll make sure to confirm the prices properly. The drinks were very delicious. The next day was the badge test! Thank you for checking us out early and taking photos for us in the cold morning air. It’s close to the ski resort, so we’ll visit again if we have the chance. And of course—I passed the test!
- 4.00jimanchaวันที่โพสต์: 6/1/2026
Cozy Classic Hotel
The classic Hotel offers a very comfortable stay. The spacious, beautiful white Room features calming lighting at night, allowing you to enjoy a relaxing time. The French cuisine at this long-established Hotel combines tradition and sophistication, providing a consistently delightful taste.
- 4.83アーバンリゾーターวันที่โพสต์: 17/12/2025
Fully Satisfied with the Nakadanaso Collaboration Plan
I discovered this plan when I was hesitant about sleeping on futons in a traditional Ryokan, despite enjoying the Onsen baths and meals. This plan allows you to stay at the conveniently located Otowa no Mori Hotel while savoring the charming Onsen and cuisine of Nakatana-so. It’s a concept I’d love to use again. I was very impressed with the functional yet stylish atmosphere and excellent service at Otowa no Mori Hotel. The shuttle service for arrival and the unique return trip by train added to the enjoyment, making it an exceptional collaboration. Considering its content, the cost-performance is also remarkable. I will definitely use this plan again for my next visit to Karuizawa!
- 5.00着物初心者วันที่โพสต์: 25/11/2025
The Hotel offers a great location and excellent amenities.
The staff's service is excellent, the Room is clean, and the Hotel offers great value for money. I enjoyed strolling around Old Karuizawa in the morning. The parking lot is spacious. Highly recommended!
- 4.83白わいんวันที่โพสต์: 25/11/2025
Satisfaction guaranteed!
I chose a standard room to save on accommodation costs, but it was more spacious and cleaner than expected, with attentive service that made for a comfortable stay. The towels were fluffy and embroidered with the hotel name, and the amenities were well-stocked. Breakfast was the only meal I had, but it was delightful with fresh highland vegetable salad, freshly made omelets, handmade roast ham, and four types of bread. Above all, the hospitality was exceptional, making for a pleasant morning experience. I would love to stay here again next time!
- 4.80Feveวันที่โพสต์: 22/11/2025
Resort Hotel for Adults
Polite and friendly service begins the moment you step through the door. Both the lobby and Room, as well as the manga room, have a pleasant fragrance and a calming atmosphere that makes you feel at ease. Next time, I would like to stay for more than two nights and enjoy the meals as well. The shower could be a bit stronger. The L'Occitane body soap is uplifting.
- 5.00マーチン70วันที่โพสต์: 16/11/2025
A Quiet Retreat
I stayed in early November. It was a quiet and elegant hotel I had wanted to stay at for a long time, and it met my expectations. The autumn leaves around the hotel were also very beautiful. Both dinner and breakfast were delicious; thank you for the wonderful meals. The service at the hotel was courteous, and I truly appreciated all the care provided. I would love to visit again in a different season.
- 5.00Monkiวันที่โพสต์: 16/11/2025
I had a very comfortable stay again.
It was wonderful. The exterior, Room, meals (dinner and breakfast), bar, rental bicycles, and location were all excellent. I would love to visit again next year.
- 4.50inato、inakoวันที่โพสต์: 6/11/2025
Excellent hospitality.
After checking out, we visited the observation deck and received kind explanations about the location. We were even guided to the bus stop. During this time, we were kindly allowed to park our car in the parking lot. The Room, dining area, and other parts of the building had a charming design and were delightful.
- 4.60おてんきねこวันที่โพสต์: 6/10/2025
Classical ambiance
This was my first time staying here. The Facility had a classical appearance and left a very pleasant impression. The Room was spacious and comfortable to use. The staff's service was very courteous. Thank you!
- 4.83maybenavyวันที่โพสต์: 2/9/2025
The morning temperat...
The morning temperature is around 20 degrees. Enjoy breakfast under dappled sunlight with four types of freshly baked bread, homemade jam, and juice—simply the best. The grilled chicken at Otowatei was also impressive. Great seats, great Room, thank you for your hospitality.
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