The Kahala Hotel & Resort Yokohama

I stayed at the Kahala Hotel for my birthday—it had been on my wish list for a long time, and choosing this Hotel was absolutely the right decision. I’ve stayed at many Hotels, but I felt the warmth of the staff here was truly number one. From start to finish, I could really sense the Hawaiian-born spirit of hospitality and felt completely at ease throughout my stay. Of course, the Room was also outstanding and incredibly relaxing. Now I understand why so many guests return again and again. Thank you so much for all your thoughtful care. I will definitely be back!!

I stayed for one night and two days to celebrate both my mother’s birthday and mine.At afternoon tea, you kindly wished us a happy birthday and showed such warm consideration. At the spa, you provided a quad cane for my mother, who feels unsteady on her feet, and even moved our locker closer to the bathing area—your thoughtful attention to detail truly moved me.We had Japanese cuisine for both dinner and breakfast, and everything was delicious. Although this is an international Hotel, we felt authentic Japanese hospitality throughout.You also took wonderful commemorative photos of my mother and me for our birthdays, which became a precious memory.Lastly, the malasada we enjoyed at afternoon tea was so delicious that I made a special request to have it again at breakfast. You kindly accommodated us, and I was able to enjoy it to the very end with no regrets (lol). Thank you!Thanks to the care shown by all staff members, it was an extremely satisfying stay.I would love to visit again with my mother.