Kaike Yugetsu

This was my first stay, and from the initial phone call to the moment we left, every staff member’s service was warm, attentive, and flawless. Because I have dietary restrictions, there are usually items in the standard menu that I cannot eat, but this time you made thoughtful adjustments so I could enjoy everything—deliciously and without leaving anything behind. I am truly grateful for the kitchen team’s consideration despite how busy you were. The room layout was also very well designed and easy to use, with a Japanese-style tatami area and a Western-style bedroom with beds, plus an open-air bath and wash area arranged thoughtfully. Although it was quite windy, we were still able to enjoy the private open-air bath in our room. The public bath was always clean, with amenities and towels fully stocked, so we could relax without any stress and fully enjoy the infinity open-air bath. On our final day at checkout, when we requested a taxi we were told it would be a 40-minute wait; however, the front desk staff kindly called around for us, and in the end a taxi arrived in about 10 minutes. We sincerely appreciate your help even during such a busy time. We would love to stay again. Thank you very much.

We visited for the first time on our wedding anniversary trip. We arrived by rental car from Yonago Airport without getting lost. After check-in, we entered our room and were greeted by a panoramic view of the Sea of Japan right in front of us—truly breathtaking. We were told that in summer you can see a beautiful sunset, but since it was autumn, we missed out. Still, dinner was excellent: hot dishes were served hot and cold dishes cold, with local ingredients prepared using the best methods. You could really feel their dedication to the dining experience. Until checkout, the attentive service continued in many thoughtful ways, and we left reluctantly. We would love to return in a different season next time. Thank you very much.