Nesta Resort Kobe Royal Suite [NESTA RESORT KOBE]

I stay here every year.This year again, I was satisfied with the consistently luxurious experience.The Room was thoroughly cleaned, and I was able to spend my time comfortably.The service, which I had some doubts about during my previous stay, was also very good this time.The only disappointment was that although it was a Multiple Night Stay, breakfast delivery could only be the same Western-style meal.It is delicious, but having exactly the same menu for two days does get repetitive, so I would be happy if we could choose Japanese-style or a different Western-style menu for one of the days.I look forward to it next time.

The Royal Suite was a wonderful Room with a private pool, two bedrooms, and four beds.The barbecue Facility in the garden was also perfect.Because the Room is dog-friendly, we brought our dog with us. We had lunch at the Hotel restaurant on both the first and second days, but we had trouble due to poor handling of guests with dogs. On the first day, an older woman did her best to assist us; however, on the second day, a younger female staff member tried to close the door we needed to use to go get our salad bar items while we were seated outside in the heat. When we asked her to keep it open as on the first day, she gave us a very unpleasant look and walked away. We were shocked. A man who seemed to be in charge followed up afterward, but it left us feeling uncomfortable during what should have been an enjoyable stay, which was disappointing.