รีวิวและความประทับใจจากผู้เข้าพักที่ Oku Jozankei Onsen Kasho Gyoen

• 5.00

  りょう×３０

  วันที่โพสต์: 30/10/2026

  We had a wonderful stay.

  This time, we booked a package that allowed us to stay for 24 hours. Being able to check in early gave us more time than usual to relax in the hot springs while looking forward to dinner. Dinner was as delicious as we had hoped, and the freshness of the vegetables was particularly impressive. Writing this review brings back memories of the meals at the hotel and makes me want to stay again. The staff’s thoughtfulness and smiles always put us at ease, and we return home feeling refreshed. We look forward to staying again. Thank you for everything.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 30/9/2026～
  • 2 คน 1 ห้อง
  • Ai – 53 m² with a Natural Hot Spring Bath Offering Scenic Views
  • รวมอาหารเช้าและเย็น

  ดูทั้งหมด

  
  
• 5.00

  蓮水久遠

  วันที่โพสต์: 18/10/2026

  A truly wonderful place to stay from the bottom of my heart

  First of all, thank you very much for the warm hospitality, grounded in deep kindness and empathy. I would like to express my heartfelt gratitude to all of your staff. This was a trip I had been looking forward to so much, but I fell ill from the very first day and couldn’t manage my planned itinerary. I was truly feeling down. When I arrived at the inn in that condition, you not only greeted me with warm words right away, but even brought me medicine you had selected for me. On top of that, you showed such thoughtful and gentle care toward my companion as well—I felt you truly understood how being unwell while traveling can be a heavy burden on the person traveling with you. While discussing what time to have dinner, when you realized I wasn’t well enough to eat, you offered to prepare rice porridge. Even though dinner is Italian cuisine and that isn’t something normally on the menu… your consideration moved me deeply. In the end, you brought the porridge all the way to my room. My companion ended up having dinner alone; even then, they told me your staff spoke with them a lot so it wouldn’t feel too lonely or difficult. By the next morning I was feeling better and able to eat again starting at breakfast. At breakfast, one staff member kindly checked on how I was feeling; another gently related by saying, “I also have a sensitive stomach and often feel unwell,” staying close with remarkable empathy. Everyone greeted us with smiles and provided such warm hospitality—by that point, I had become a complete fan of your team. That alone would make this an amazing place to stay—but what’s truly impressive is how delicious the food is. Everything we tried was wonderful! If breakfast doesn’t feel like enough, there is also a simple buffet available; for dinner as well, late-night snacks are prepared so guests can adjust according to their appetite. I felt this was designed with genuine consideration for guests. There is still more I’d like to write, but due to character limits… in closing: Although getting sick at first was discouraging, thanks to your hospitality it became “a wonderful trip where we experienced human kindness,” leaving us with beautiful memories that will last a lifetime. To all of the staff who spoke kindly and helped us—thank you so much. We will definitely visit again. To those who operate Kasho Gyoen: please take good care of your wonderful staff. Thank you very much for reading this long message.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 15/10/2026～
  • 2 คน 1 ห้อง
  • [Ben] 58 m² Room with Balcony and Scenic View Natural Hot Spring Bath
  • รวมอาหารเช้าและเย็น

  ดูทั้งหมด
• 4.50

  kazu.ts

  วันที่โพสต์: 7/10/2026

  The rice was delicious.

  I'm sure they welcome all kinds of guests, but their hospitality was truly wonderful. It made the meals even more enjoyable. The food was full of flavor and delicious. The rice, miso soup, and fish at breakfast were excellent too. Since I usually have bread for breakfast, it was a lovely change from my daily routine.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ5

  • 5/10/2026～
  • 2 คน 1 ห้อง
  • Ai – 53 m² Room with a Natural Hot Spring Bath and Scenic Views
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Dear kazu.ts, Thank you very much for staying at Kasho Gyoen and for sharing your kind review. We are delighted that you enjoyed the food and, above all, that you appreciated our approach to hospitality. Your comment that “the hospitality enhances the dining experience” was particularly meaningful to us. We believe that even the most delicious food leaves a different impression depending on the words and gestures that accompany it and how comfortable guests feel during their meal. Knowing that you appreciated not only the food itself but also the dining experience brings great joy to our chef and service team. Thank you also for your kind words about the rice, miso soup, and fish served at breakfast. We were pleased to read that, although you usually have bread for breakfast, you enjoyed a change of pace with our Japanese breakfast. Breakfast while traveling may seem like a small pleasure, yet it can become something we fondly recall later. We hope the delicious rice you enjoyed at Kasho Gyoen has become one of those memories. We are also sincerely grateful for your thoughtful recognition of our work in welcoming guests from many different backgrounds. We will continue to give each guest our full attention and offer thoughtful hospitality every day, so that everyone can feel at ease. We are grateful that your travels brought you to us, and we sincerely look forward to welcoming you back someday. Manager, Kasho Gyoen

  ดูทั้งหมด
• 5.00

  Kairei

  วันที่โพสต์: 4/10/2026

  A place I'd love to stay again

  I stayed here to celebrate my birthday. The room was spacious and comfortable. The hot spring bath, fed continuously with natural spring water, was wonderful and relaxing. Every dish at the Italian dinner was delicious, and I was thoroughly satisfied. I also enjoyed the wide selection of late-night snacks. Breakfast was Japanese-style, and I was surprised by how delicious the grilled halibut was. The skin was crisp, and the rich, tender flesh was superb. All the other dishes were delicious too and went perfectly with the rice. Although the breakfast was simple, each dish was of excellent quality. It was a delicious, thoroughly satisfying breakfast. Having found a place with such wonderful food, I would definitely love to return. I would like to stay for two nights someday, but I forgot to ask what the meals would be like on the second night. I would love to stay again. All the staff were kind and made our stay very pleasant. Thank you so much. They also had a birthday message waiting at our dinner table, which was a thoughtful touch.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 30/9/2026～
  • 1 คน 1 ห้อง
  • Ai with Balcony and Natural Hot Spring Bath with a View – 53 m²
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Dear Kairei, Thank you very much for choosing Kasho Gyoen to celebrate your birthday. Once again, happy birthday. We are delighted that you spent your special day with us and enjoyed a comfortable stay. We were pleased to read that you relaxed in your room’s hot spring bath and thoroughly enjoyed each meal, from your Italian dinner to your late-night snack and breakfast. Thank you especially for describing the silver flounder at breakfast in such detail, from its fragrant, crisp skin to its tender, fluffy flesh. Knowing that you savored every dish is a wonderful encouragement to our chef and the entire kitchen team. Unlike our elaborate dinners, breakfast features familiar dishes such as rice, miso soup, and grilled fish. This makes us especially mindful of bringing out the ingredients’ natural flavors and preparing each dish with care. We are truly delighted that you appreciated these qualities. Thank you also for your kind words about our birthday message. It was a small gesture, but we hope it conveyed our warm wishes and helped make your birthday at Kasho Gyoen a lovely memory. We were also delighted to read that you would like to stay for more than one night someday. For longer stays, we plan our menus around your stay so that you can continue to enjoy each meal. We hope your next visit will give you the chance to relax over two leisurely days. We sincerely appreciate your kind words about not only our food but also our staff. Nothing makes us happier than knowing you would like to stay with us again. We will continue to offer thoughtful hospitality each day, striving to remain a place where you look forward to every meal when you return. Thank you sincerely for choosing to stay with us. All of us look forward to welcoming you back, Kairei. Manager, Kasho Gyoen

  ดูทั้งหมด

  
  
  
  
  
  
  
  
  
  
  
  ดูทั้งหมด
• 4.83

  やまちゃん24

  วันที่โพสต์: 27/9/2026

  This Accommodation i...

  This Accommodation is flawless in every respect—location, dining, Facility, and staff hospitality. We took the free Shuttle Service from Sapporo Station. Upon arrival, we were welcomed with warm smiles from the staff, which immediately heightened our excitement. As soon as we stepped inside, everything felt perfectly curated: a lobby with a fireplace (lit at night), a library displaying books with covers that made you want to pick them up, and beyond that, a pond visible through glass with trees just beginning to turn color. Above all, the hospitality of the staff tied everything together, creating an exceptionally comfortable atmosphere. Both dinner and breakfast were among the best meals we’ve had at any Accommodation so far. We were told that this Onsen is gentle enough that you can soak repeatedly without feeling unwell; however, it was disappointing that the windows cannot be opened, so I overheated quickly. I understand it is enclosed in glass to keep insects out, but I would have loved to soak while enjoying a pleasant breeze. We also returned by the free Shuttle Service, and the farewell greeting from the lead staff member was excellent as well. It was a wonderful Accommodation that added something special to our final day of travel.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ5

  • 25/9/2026～
  • 3 คน 1 ห้อง
  • [AI] 53 m² Room with Scenic View Bath (Natural Onsen)
  • รวมอาหารเช้าและเย็น

  ดูทั้งหมด
• 5.00

  ビギー

  วันที่โพสต์: 18/9/2026

  We were very satisfied.

  The drive from New Chitose Airport was challenging, but once we arrived, everything—from the facilities and tasteful design to the service and meals—was excellent. We were very satisfied.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 16/9/2026～
  • 2 คน 1 ห้อง
  • [AI] 53 m² Room with Scenic View Natural Hot Spring Bath
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Dear Biggie, Thank you very much for staying at Okujozankei Onsen Kasho Gyoen. We sincerely appreciate you making the long drive from New Chitose Airport, especially after a tiring journey. We were truly delighted to read that you were “very satisfied” with your time after arriving at Kasho Gyoen. Thank you for noticing and appreciating so many aspects of our property, including our facilities and interior design, our service, and our cuisine. For guests who choose Kasho Gyoen as their destination and take the time to travel all the way here, nothing makes us happier than hearing, “I’m glad I came this far.” In Okujozankei, the forest scenery and even the air change dramatically with each season. If you have another opportunity to visit Hokkaido, we would be honored to welcome you back to Kasho Gyoen for a relaxing stay. We will do our utmost to ensure that next time as well, you feel it was “worth coming.” All of us look forward to welcoming you again. Thank you once again for your wonderful review. Okujozankei Onsen Kasho Gyoen General Manager

  ดูทั้งหมด

  
  
  
  
  
• 5.00

  サンゴ草

  วันที่โพสต์: 16/9/2026

  I was able to refresh and recharge.

  Our annual Hokkaido trip—three women: my mother and my two daughters. We’ve stayed at many accommodations over the years, but this was our first time at Kasho Gyoen, and we’ve found a new favorite. Both dinner and breakfast were delicious, and we were very satisfied. I don’t do well with very hot water, so the hot spring temperature was just right for me. Above all, we truly appreciated the staff’s thoughtful care and natural conversation. We enjoyed chatting with everyone, and we were especially grateful for the attentive consideration shown to my elderly mother. We’ve only just returned home, but the three of us are already saying that we’d love to stay here again on next year’s Hokkaido trip. Thank you very much for your hospitality.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 12/9/2026～
  • 3 คน 1 ห้อง
  • [Ben] Universal Room (58 m²) with Natural Hot Spring Scenic View Bath
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Dear Mr./Ms. Sangoso, Thank you very much for staying with us at Oku-Jozankei Onsen Kasho Gyoen. We understand that this was your annual trip to Hokkaido—your mother and two daughters. We are truly delighted that, among the many accommodations you have visited over the years, you chose Kasho Gyoen for the first time, and even told us, “We’ve found one more favorite place to stay.” We are relieved and happy to hear that you enjoyed both dinner and breakfast, and that you were able to relax at your leisure in the in-room hot spring bath. Above all, thank you for your kind words regarding our staff’s casual conversations and thoughtful care. What we value is not hospitality in form alone, but natural communication with each guest and offering quiet assistance whenever we notice something in the moment. If your mother was able to feel at ease during her stay, and if our conversations became one of your fond travel memories, nothing would make us happier. We also heard that even though you have only just returned home, the three of you are already talking about coming back to Kasho Gyoen again on next year’s Hokkaido trip. Reading your review while imagining that scene filled us with warmth. When we have the pleasure of welcoming all three of you again next year, we will continue to serve you wholeheartedly so that you can say once more, “We’re so glad we came back to Kasho Gyoen.” All of us look forward to welcoming your mother and two daughters back together again in Oku-Jozankei next year. Thank you again for your heartwarming post. Oku-Jozankei Onsen Kasho Gyoen General Manager

  ดูทั้งหมด
• 5.00

  楽々歩き

  วันที่โพสต์: 26/8/2026

  Accommodations for Extended Stays

  We were looking for a ryokan with great food to finish our trip to Sapporo, and choosing this place was absolutely the right decision. The Italian course dinner was delicious from dish to dish—there wasn’t a single miss. It’s hard to pick a favorite, but if I had to choose, it would be the swordfish cotoletta (cutlet). It was the first time I’ve ever thought swordfish was truly delicious. We also ordered the paid wine pairing, and it matched the dishes perfectly and felt like excellent value. Breakfast is Japanese-style, and you can really tell it’s carefully prepared with attention to flavor. Many of the staff are young, and they were cheerful and proactive in talking with us, which left a great impression. At the same time, they adjusted to our pace, so the level of attentiveness felt just right. We also loved the quiet atmosphere of Oku-Jozankei and wished we had stayed multiple nights. Overall, this was a ryokan we were extremely satisfied with.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 23/8/2026～
  • 1 คน 1 ห้อง
  • [AI] 53 m² Room with Scenic View Natural Hot Spring Bath
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Dear Rakuraku Aruki, Thank you very much for staying at Okujozankei Onsen Kasho Gyoen. We were delighted to read that, as the perfect finale to your Sapporo trip, you were looking for an inn with excellent cuisine and chose Kasho Gyoen—and that it turned out to be “the right choice.” Regarding dinner, we are truly honored by your comment that there was “not a single miss” in the Italian course. Such words are the greatest encouragement for our head chef and entire kitchen team. In particular, it left a strong impression on us that you singled out the swordfish cotoletta as your favorite. We will be sure to share with our culinary staff that we were able to serve you a dish that made you feel it was “the first time swordfish has ever tasted truly delicious.” We are also pleased to hear you enjoyed the wine pairing along with each course. If the wines helped deepen each dish’s flavors and made the meal even more enjoyable, we could not be happier. Thank you as well for noticing our commitment at breakfast to preparing everything with care. We hope you were able to enjoy a relaxing Hokkaido morning with our Japanese-style breakfast, offering a different experience from dinner. And thank you sincerely for your kind words about our younger staff members. We strive to greet guests warmly while respecting each person’s preferred pace and style of stay, so we are very grateful that you felt this “just-right distance.” Most of all, your remark—“I wish I had stayed more than one night”—truly stayed with us. That you enjoyed not only the facilities but also simply spending time in the quiet of Okujozankei means more than we can say. On your next visit, we would be delighted if you could stay for multiple nights and take things even more slowly. All of us look forward wholeheartedly to welcoming you again soon. Thank you once again for sharing such thoughtful feedback—from each dish of your meal to our service throughout your stay. Okujozankei Onsen Kasho Gyoen General Manager

  ดูทั้งหมด

  
  
  
  
  
• 5.00

  赤組自営業者

  วันที่โพสต์: 23/8/2026

  An Elegant One-Night, Two-Day Stay

  The staff’s hospitality, attentive care down to the smallest details, delicious meals, and well-maintained Facility all made this an outstanding Ryokan with nothing to fault. The Onsen was wonderfully smooth, free-flowing from the source, and because the temperature is relatively low, you can enjoy bathing many times. We had a truly elegant stay. Highly recommended. Thank you very much to all the staff—we would love to visit again.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 21/8/2026～
  • 3 คน 1 ห้อง
  • 58 m² [Kurenai] Room with Balcony and Scenic View Onsen Bath
  • รวมอาหารเช้าและเย็น

  ดูทั้งหมด
• 5.00

  アポロパール

  วันที่โพสต์: 1/8/2026

  Choosing this Accommodation was absolutely the right decision!

  From check-in to strolling around the grounds, relaxing with coffee on the terrace, an in-room bath, delicious Italian cuisine, a drink by the fireplace, and an outstandingly tasty hokke breakfast—everything was wonderful! I wasn’t familiar with Accommodations in this area, so I carefully considered my options on IKYU and choosing this place was absolutely the right decision! I’d love to stay again.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 28/7/2026～
  • 2 คน 1 ห้อง
  • [AI with Balcony] 53 m² Room with Scenic View Natural Onsen Bath and Balcony
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Dear Apollo Pearl, Thank you very much for choosing Kasho Gyoen from among the many Accommodations available. From check-in to a stroll around the grounds, coffee enjoyed at a leisurely pace on the terrace, the Onsen in your Room, an Italian dinner, a drink while gazing at the fireplace, and even hokke the next morning—we were delighted to read that you enjoyed each moment of your stay, and it felt as though we were reliving your journey with you. In particular, your comment that the hokke at breakfast was “exceptionally delicious” is truly encouraging for our chef and kitchen team. We would be most pleased if dining at Kasho Gyoen—along with our Italian dinner—remained a memorable part of your visit. We are also very happy to hear that although you were not familiar with Accommodations in this area, you took time to consider your options on IKYU and chose our property—and that you felt it was absolutely the right choice. We hope you will return again to relax and unwind while enjoying the Onsen in your Room and our cuisine. All of us look forward to welcoming you back in another season. General Manager Kasho Gyoen

  ดูทั้งหมด

  
  
  
  
  
  
  
• 5.00

  かおらん

  วันที่โพสต์: 28/7/2026

  Repeat Stay

  I stayed here last year, and this was my second visit. When I mentioned that it had been my husband’s birthday two days earlier, they kindly provided sparkling wine and a warm message at dinner. Thank you very much. The hospitality was as wonderful as ever, along with the Onsen and delicious meals—it truly made me glad we came. When we visit Hokkaido again, I would love to stay here again.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 13/7/2026～
  • 2 คน 1 ห้อง
  • [Ben] 58 m² Room with Scenic View Natural Onsen Bath
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Dear Kaoran, Thank you very much for visiting Kasho Gyoen again this year, following your stay last year. We were truly delighted to read your message and to know that our connection with you has led to your second stay with us. We are also very happy that we could celebrate your husband’s birthday together. Thank you for your kind words regarding the sparkling wine and message we prepared. If it became a memorable birthday moment for both of you, nothing would make us happier. Hearing that you were glad you came meant the world to us and was a great encouragement. We are relieved to know that you were able to relax and enjoy the Onsen and meals at a leisurely pace, just as comfortably as last year. We would be grateful if you think of Kasho Gyoen again when you visit Hokkaido in the future. All of our staff sincerely look forward to welcoming both of you again next time. Manager, Kasho Gyoen

  ดูทั้งหมด
• 4.83

  びびでばびび

  วันที่โพสต์: 22/7/2026

  It became a wonderful memory of my 60th birthday.

  I stayed here once about eight years ago. This time, the staff greeted us with warm smiles, the Room and bath were spotless, the hot water was excellent, the meals were even more delicious, and the garden trees had grown beautifully. Please forgive my bluntness, but I felt that the overall standard of this Accommodation has improved. Above all, there was a minor issue during my previous stay, and I was truly surprised and touched that it had been passed on—at check-in I was told, “The manager informed me about what happened before; we apologize for any inconvenience at that time.” I believe that kind of care is what makes this Accommodation so wonderful. Just one personal comment: I thought dinner could have been a little more filling. That said, we really enjoyed the late-night rice balls as well, so we ended up completely satisfied! Next time we’ll visit with our family—and not wait another eight years.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 20/7/2026～
  • 1 คน 1 ห้อง
  • [AI] 53 m² Room with Scenic View Bath Featuring Natural Onsen Water
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Dear Mr./Ms. Bibidebabibi, Thank you very much for returning to Kasho Gyoen after nearly eight years. First, please allow me to once again offer my sincere apologies for the shortcomings during your previous stay. We should never leave unpleasant memories in what ought to be an enjoyable trip. Despite what happened, we are truly grateful that you have given us the opportunity to welcome you back. As the manager, I shared what happened last time with our staff as something we must never forget. Hearing that you took our words at check-in in that way and said you were “surprised and deeply moved” filled our hearts as well. Thank you also for taking such careful note of every detail—from our staff’s smiles, to the cleanliness of your Room and bath, the Onsen, and even the meals. I was especially pleased to read that you noticed how beautifully the garden trees have grown over these past eight years. Your comment that “the level of this Accommodation has improved” is by no means presumptuous. Coming from a guest who knew Kasho Gyoen before, it carries great weight and is tremendously encouraging for us. If you felt that our Accommodation has grown little by little along with the trees, nothing could make us happier. Thank you as well for sharing your honest thoughts about the dinner portion size. We will share your feedback with our chef and use it in planning future menus. At the same time, hearing that you enjoyed the late-night rice balls and said your “stomach was completely satisfied” truly put us at ease—and brought a smile to our faces. Above all, your words—“Next time we’ll visit with family without waiting another eight years”—have stayed with me. Please do come back with your whole family next time. When you do, we will keep both what happened before and your warm words from this visit close to heart as we welcome you so that everyone can sincerely feel glad they came. Thank you again for your heartfelt message. All of us look forward to seeing you again soon. Manager Kasho Gyoen

  ดูทั้งหมด
• 5.00

  まこちゃん&あきちゃん

  วันที่โพสต์: 12/7/2026

  A perfect score: 100 out of 100

  Perfect Facility and meals!

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 10/7/2026～
  • 2 คน 1 ห้อง
  • [AI] 53 m² Room with Scenic View Bath Featuring Natural Onsen
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Dear Mako-chan & Aki-chan, Thank you very much for staying at Kasho Gyoen. We were truly delighted to read your “perfect score” comments regarding our Facility and meals. Even in just a few words, your satisfaction came through clearly, and it brought us great joy. At Kasho Gyoen, we devote ourselves each day to creating a space where you can relax from the heart and to offering our “seasonally inspired cuisine,” crafted with the blessings of Hokkaido throughout the year. Your warm feedback is the greatest encouragement for our entire team. When you visit us again, we will continue refining every detail of our hospitality so that we can provide the same level of satisfaction—and an even more memorable stay. We look forward to welcoming you again in another season. General Manager, Kasho Gyoen

  ดูทั้งหมด
• 5.00

  ひらけごま！

  วันที่โพสต์: 2/7/2026

  The breakfast rice is excellent!

  From arrival with a warm welcome to a courteous send-off after check-out, the attentive service from the staff was truly impressive. The Room was spacious, and the in-room Onsen was kept at a comfortable temperature—so relaxing you could stay in it forever. Dinner featured delicious Italian cuisine with thoughtful explanations, and the homemade bread was so good I ended up having three pieces. The filet was cooked to perfection as well. Breakfast rice was outstanding—so flavorful and perfectly cooked that it hardly needed any side dishes, and I couldn’t stop eating. It may have been the best rice I’ve ever had. When I asked, I learned that the chef carefully adjusts the cooking each day to match changes in humidity, temperature, and other conditions—an experience that fully lives up to expectations. This Accommodation is definitely one I will return to.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 30/6/2026～
  • 2 คน 1 ห้อง
  • [Ai] 53 m² Room with Scenic View Onsen Bath
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Dear Mr./Ms. Hiraman, Thank you very much for staying at Kasho Gyoen. We were truly delighted to read your kind comments about our staff, from welcoming you on arrival to seeing you off after check-out. We take great pride in caring for our guests until the very last moment, and it means a great deal to us that you felt this spirit of hospitality. We are also relieved and happy to know that you fully enjoyed the Onsen in your Room. We hope you were able to relax and soak at your leisure as many times as you wished. We were especially pleased to hear that you enjoyed three pieces of our signature bread, freshly baked here at Kasho Gyoen for the finishing touch. Your words—calling the doneness of the filet “perfect”—are a tremendous encouragement to our kitchen team. Thank you as well for praising our breakfast rice as “the best” you have ever had. We carefully adjust the cooking each day according to temperature and humidity so it is served at its finest, and we are grateful that you noticed this attention to detail. Inspired by your words, “I will definitely return,” we will continue striving each day to deliver an experience that exceeds your expectations. All of us look forward to welcoming you back again soon. Sincerely, General Manager Kasho Gyoen

  ดูทั้งหมด
• 5.00

  ダボ

  วันที่โพสต์: 5/6/2026

  It’s been a while since I was fully satisfied with everything—Onsen, Room, service, and meals. I’d like to visit again.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 2/6/2026～
  • 2 คน 1 ห้อง
  • [Benikurenai] 58 m² Room with Scenic View Onsen Bath
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Kasho Gyoen. We were truly delighted to read your kind words: “It’s been a while since I was satisfied with everything—the Onsen, the Room, the service, and the meals.” Among the many Accommodations available, we are honored that you chose Kasho Gyoen. Your feedback is our greatest joy and a tremendous encouragement to all of us. Above all, hearing that you would like to visit again is the most wonderful gift. We will welcome you wholeheartedly on your next stay as well, so that you can feel glad you came. All of our staff look forward to seeing you again soon. Kasho Gyoen General Manager

  ดูทั้งหมด
• 4.83

  くまごろう108

  วันที่โพสต์: 15/1/2026

  A peaceful stay at an Accommodation during the first snowfall

  I enjoyed a private bath with continuously flowing hot spring water, available 24 hours a day. The temperature was slightly on the hot side, and combined with the water quality it warmed me up thoroughly. Even without a large public bath, having a tub big enough to stretch out in meant I could bathe whenever I felt like it, so I really appreciated the in-Room bath. The Room also has a balcony, which was perfect for cooling down after warming up. It seems it had started snowing the day before, and outside was a world of snow. Experiencing the famous powder snow for the first time was personally moving. Dinner is Italian, but marbled beef can feel heavy for an older stomach. Wherever you go in Japan, wagyu tends to be very rich and fatty. I hope leaner cuts become more appreciated again. Breakfast is Japanese-style and features a large grilled fish; the flavor is delicious, but it feels more like a hearty grilled-fish set meal than something refined. The staff were friendly and pleasant. Their attentiveness—whether during meal service or when taking a leisurely walk around the property—struck just the right balance: present when needed but not intrusive. There were also many international guests (more than half), and plenty of staff members who could assist them in foreign languages. From the narrow reception area right by the entrance, you proceed into an open atrium overlooking an inner courtyard; that sense of space felt wonderful. I could gaze at the snowy scenery without getting tired of it—it was truly relaxing.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 8/12/2025～
  • 2 คน 1 ห้อง
  • [Ben] 58 m² Room with Balcony & Scenic View Natural Onsen Bath
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Dear Kumagoro 108, Thank you very much for staying at Kasho Gyoen. We are delighted to hear that you enjoyed the in-room Onsen. All of our Rooms are equipped with an Onsen, allowing you to bathe whenever you like without worrying about time. As the Room you stayed in features a balcony, we hope you also enjoyed cooling off in the fresh air after warming up—bathing while admiring the snowy scenery must have been a truly special experience. We are also happy to know that you were able to experience powder snow for the first time. Thank you as well for your kind words regarding our staff. We strive to provide attentive service while respecting each guest’s personal pace and comfort. We also have staff members who can assist in foreign languages, so we are well prepared to ensure international guests enjoy a pleasant stay. We are honored that you liked the views from our building and courtyard atrium. Surrounded by nature throughout the seasons, we offer not only beautiful winter landscapes but also different scenery during the fresh greenery of spring and autumn foliage season. Thank you for sharing your feedback about our dining as well. Our Italian course is prepared using seasonal ingredients from Hokkaido; however, we will take your comments regarding portion size and meat selection into consideration moving forward. We will also continue refining our breakfast so that it can be enjoyed in an even more polished way. With heartfelt care, we aim to provide every guest with a comfortable and memorable stay through our Onsen, scenery, service, and cuisine alike. We would be grateful if you would visit us again in another season and enjoy another relaxing stay at Kasho Gyoen. All of us look forward to welcoming you again soon. Sincerely, General Manager Kasho Gyoen

  ดูทั้งหมด
• 5.00

  りょう×３０

  วันที่โพสต์: 4/1/2026

  This was my second stay this year.

  I stayed on a day of heavy snowfall in December, and at check-in a staff member kindly offered, “Shall we clear the snow off your car before you leave?” I gratefully accepted, and the next morning I was able to drive off right away. Thank you very much. After arriving at the Hotel, I felt at ease as if I had come home, enjoyed the Onsen many times, and was able to relax deeply. Last year, a staff member who had just started out guided me to my Room, and seeing them again after a year and a half made me genuinely happy. Both my husband and I have completely fallen in love with Kasho Gyoen, so we made our next Reservation. This time we are planning our first Multiple Night Stay, and we are already looking forward to it. We would love to stay with you again. Thank you very much for everything this time as well.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 8/12/2025～
  • 2 คน 1 ห้อง
  • [AI] 53 m² Room with Scenic View Natural Onsen Bath
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Dear Ryo x 30, Thank you very much for choosing Okujyozankei Onsen Kasho Gyoen again. We remember your stay on a day of heavy snowfall in December. We are glad we could be of some help with clearing the snow from your car as you departed. Our wish is for you to feel safe and comfortable until the very end, even on the harshest winter days. After your arrival, we were truly touched by your kind words that it felt “as reassuring as coming home to my parents’ house.” We can easily imagine you enjoying the Onsen many times and relaxing at your leisure. We were also delighted that you were able to see again the staff member who previously wore a beginner’s mark last year. Having guests notice their growth is the greatest encouragement for them. We are sincerely grateful for the opportunity to welcome you back once more. In addition, we understand you have already made your next Reservation—and that it will be your first Multiple Night Stay. Nothing makes us happier than knowing how much you and your spouse have come to enjoy our inn. We look forward to welcoming you with an even more unhurried experience that can only be enjoyed over multiple nights. Without taking your words, “I’d like to stay with you again,” for granted, we will continue striving to provide the same peace of mind and comfort on your next visit as well. We sincerely look forward to seeing you again soon. General Manager, Kasho Gyoen

  ดูทั้งหมด

  
  
• 5.00

  Yuu647

  วันที่โพสต์: 2/1/2026

  It was a truly relaxing time.

  This is an Accommodation I highly recommend. Every dish was carefully prepared and beautifully seasoned, and everything was delicious. At dinner, the staff member who assisted us showed thoughtful, natural consideration that left a strong impression, and my daughter was delighted. We were also very satisfied with the Room interior and the Onsen temperature. It’s not an easy distance for us to visit often, but it’s an Accommodation we would love to return to. We will definitely stay here again when we visit Hokkaido.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 25/12/2025～
  • 3 คน 1 ห้อง
  • [Ai] 53 m² Room with Scenic View Onsen Bath
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Dear Yuu647, Thank you very much for taking the time to share such a heartfelt review. We would also like to sincerely thank you for choosing Okujozankei Onsen Kasho Gyoen. We were truly delighted to read your kind words, “an Accommodation I would recommend.” Thank you as well for noticing the care we put into each dish—from seasoning to preparation. We value the natural flavors of seasonal ingredients and pay close attention to presentation, temperature, and even the lingering finish, so we are especially pleased that our intentions came through. We are also very happy to hear that the thoughtful service provided by our staff during dinner left a positive impression, and that your daughter enjoyed her time with us as well. Being able to be part of your family’s precious moments is an irreplaceable joy for us. We are relieved to know you were satisfied with the Room setting and the Onsen temperature. All of our Rooms feature a private scenic bath overlooking the forest, so guests can enjoy a relaxing soak whenever they wish in a space designed for comfort and tranquility. Although we understand it is not an easy distance for you to visit often, hearing that you would like to return encourages us greatly. When you next travel to Hokkaido, we would be honored if you visit again and enjoy the changing seasons with us. We sincerely look forward to welcoming you again. General Manager Kasho Gyoen

  ดูทั้งหมด
• 4.50

  SAKURA727

  วันที่โพสต์: 25/11/2025

  It was the best anniversary ever!

  We chose this Hotel for our 22nd wedding anniversary trip and were extremely satisfied. The staff's attentive service and thoughtfulness made us feel comfortable, and we definitely want to come back! The meals were delicious, the drinks complemented them perfectly, and time flew by. The massages were also excellent. Thank you so much to all the staff!

  • ห้องพักและสิ่งอำนวยความสะดวก3
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 23/11/2025～
  • 2 คน 1 ห้อง
  • Natural Onsen Panorama Bath [Kurenai] 58㎡
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Dear SAKURA727, Thank you very much for choosing Kasyo Gyoen from among many accommodations and staying with us. We are truly grateful that you selected our accommodation for your special 22nd wedding anniversary and shared such heartwarming words with us. We were delighted to read your comment, "It was the best anniversary," which brought great joy to all of our staff. Knowing that your time spent within our facility was comfortable and made you feel like visiting again is the greatest encouragement for us. We are honored to hear that you enjoyed the meals, drinks, and even relaxed through a massage during your stay, adding a touch of color to this special occasion. Moving forward, we will continue to cherish providing attentive service so that anniversaries and daily travels become even more memorable experiences for our guests. With the ever-changing beauty of Jozankei's nature throughout the seasons, we look forward to welcoming both of you again in the future. Kasyo Gyoen Manager

  ดูทั้งหมด

  
  
  
  
  
  
  
• 5.00

  @_@さん

  วันที่โพสต์: 15/11/2025

  A truly wonderful ac...

  A truly wonderful accommodation that satisfied us in every way!! - Shuttle service from Sapporo Station We initially planned to visit by car, but due to unexpected snowfall the night before, we were able to take the shuttle bus instead. Without even asking, they also arranged our return bus ride for us. - Stunning natural views from the window We stayed at just the right time to enjoy beautiful snowy scenery. The view from the large windows was breathtaking! - In-room bath that doesn’t cause fatigue The in-room bath was so comfortable that we could soak for hours! It was easy to adjust the temperature with a single touch when it got too hot. The quality of amenities was excellent, leaving our hair silky smooth. - Exquisite dining experience The meals were absolutely delicious!! Every dish in the dinner course surprised us with its taste. Unlike other places where one or two dishes might be underwhelming, everything here was perfect. The portions were just right as well. The grilled Atka mackerel served at breakfast had an amazing size and flavor balance. - Additional perks The availability of board games and late-night snacks (rice balls, miso soup, baked goods) added a nice touch. It provided an ideal environment for fully enjoying a relaxing staycation. The staff’s attentive yet unobtrusive service left a very positive impression on us. Overall, we are extremely satisfied!!! We can’t wait to stay here again!!

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 8/11/2025～
  • 2 คน 1 ห้อง
  • Natural Onsen Panorama Bath [Ai] 53㎡
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Dear @_@, Thank you very much for choosing Kasyo Gyoen from among the many accommodations available. We are truly delighted to hear your kind words describing us as a "wonderful accommodation." We also sincerely appreciate your feedback on various aspects of your stay. All our rooms feature private forest-view baths, designed to offer an exclusive view of the beautiful seasonal nature just beyond the window. We are glad you enjoyed the snowy scenery unique to this season. Our Italian dinner course is specially crafted by our chef, who carefully selects each ingredient to create dishes that can only be experienced at Kasyo Gyoen. The chef was overjoyed to hear that you were satisfied with the meal. At our accommodation, every room comes with its own private onsen bath, allowing guests to enjoy it anytime and as much as they like—one of our key attractions. We are also deeply encouraged by your appreciation for our balanced service approach that provides comfort without being intrusive. Moving forward, we will continue striving to provide heartfelt hospitality so each guest can relax amidst serene nature in their own way. We look forward to welcoming you again with unchanging smiles whenever you visit Jozankei next time! All staff members eagerly await the day we can meet again. Kasyo Gyoen Manager

  ดูทั้งหมด
• 2.17

  サワハネ

  วันที่โพสต์: 13/11/2025

  How many bugs appeared?

  The service attitude of the foreign staff was very rude. It would be better to ensure proper Japanese hospitality. (The Japanese staff were very kind and provided excellent service.) The guest room was a bit old, and there were several insects.

  • ห้องพักและสิ่งอำนวยความสะดวก1
  • สิ่งอำนวยความสะดวก1
  • การบริการลูกค้า3
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ2
  • ความพึงพอใจ2

  • 12/11/2025～
  • 3 คน 1 ห้อง
  • Natural Onsen with Panoramic Bath [Kurenai with Balcony] 58㎡
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Dear Mr./Ms. Sawahane, Thank you very much for staying at Kasyo Gyoen. We sincerely apologize for any discomfort caused during your stay. We deeply regret the inappropriate behavior by our foreign staff and sincerely apologize for this incident. We take your feedback seriously and will reinforce training and guidance, including basic manners and language use. Additionally, we understand that finding insects in your room must have been unsettling. While our accommodation is located in a nature-rich environment, we will further strengthen inspections and pest control measures to ensure a more comfortable stay for our guests. Once again, thank you very much for sharing your valuable feedback with us. We remain committed to listening to the opinions of all our guests and striving to provide an even more pleasant experience. Sincerely, Manager of Kasyo Gyoen

  ดูทั้งหมด
• 4.83

  まっさ＆まっさ

  วันที่โพสต์: 4/11/2025

  A wonderful accommodation with delicious cuisine.

  I made a reservation after hearing about the delicious cuisine at this accommodation. A bus picked me up at Sapporo Station, and I arrived in about an hour. The welcome drink was a red sparkling wine, which was very tasty and immediately set an exciting tone for my stay. The room featured earthen walls and lantern-like furnishings, giving it a thoughtfully designed atmosphere. It was spacious enough for two people, with two TVs available. The onsen was private to the guest room and had a perfect water temperature. While I thought it would be nice to have a large public bath or open-air bath, the private onsen provided ample relaxation. Dinner was Italian cuisine that showcased creativity from pasta to dessert—it was so delicious that I wanted to enjoy it again. Breakfast offered a mix of set meals and buffet-style options, which were thoroughly enjoyable. Another memorable aspect of my stay was the attentiveness of the staff. A veteran female staff member promptly handled several accidents or issues without any sign of displeasure, leaving a strong impression on me. Although it rained heavily on the day of checkout, all staff members saw us off with smiles while holding umbrellas—a truly remarkable display of hospitality.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ5

  • 31/10/2025～
  • 2 คน 1 ห้อง
  • Natural Onsen with Panoramic Bath [Kurenai with Balcony] 58㎡
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Dear Massa & Massa, Thank you very much for staying at Kasyo Gyoen. We are truly encouraged by your kind words and appreciation. Regarding the meals, we offer an Italian course for dinner and a Japanese-style breakfast combined with a buffet of fresh vegetables and handmade sweets. Our chef carefully selects seasonal ingredients from Hokkaido, crafting dishes based on the day's climate and ingredient conditions. The "Seasonal Italian Cuisine" is prepared with great care to provide small surprises and delights in every dish. In particular, our Hokkaido-brand beef is chosen from the best cuts of the season, cooked to perfection to maximize its natural flavor. Your comment that you would like to enjoy it again brings us immense joy. We also appreciate your attention to our interior design and guest room arrangements. With "The Beauty of Silence" as our theme, we have incorporated traditional Japanese materials such as earthen walls and lanterns throughout the accommodation while harmonizing with the primeval forest of Oku Jozankei. We hope that relaxing in Onsen within your room while enjoying views of the forest provided a soothing experience during your journey. Additionally, thank you for your warm words toward our staff. Supporting guests in their needs and sending them off with smiles are precious moments for us as well. We will continue striving daily to provide even more inspiring services so that when you visit Jozankei again, we hope you'll consider returning to Kasyo Gyoen. All staff members look forward wholeheartedly to welcoming you back someday soon. Kasyo Gyoen Manager

  ดูทั้งหมด

  
  
  
  
  
  
  
• 4.50

  ヤマゲラとキタキツネ

  วันที่โพสต์: 4/11/2025

  A Secluded Accommodation

  【Highlights (Impressive Points)】 - Onsen that leaves your skin smooth and silky. - Scenic views of the national park from the room, with minimal artificial structures (except for a few). (I wanted to keep watching it for hours and felt reluctant as check-out time approached.) - Delicious cuisine. (The dishes were not masked by seasoning but highlighted the natural flavors of the ingredients, making everything taste wonderful.) - Wildlife such as thrushes, woodpeckers, nuthatches, foxes, and more could be observed through the large windows in the room. 【Areas for Improvement (Concerns)】 - During check-in instructions, we were told not to open windows due to insects entering. However, immediately after checking in without opening any windows, we found four stink bugs and four ladybugs near the window area. More appeared later on. (We wondered where they came from and speculated that perhaps previous guests had opened the window. If so, why didn’t housekeeping notice? This left some doubts.) While we understand that being surrounded by nature means encountering insects is inevitable, their numbers suggested that cleaning staff only addressed visible ones without thoroughly checking every corner during cleaning. For a while afterward, I kept mistaking knots on the floor for stink bugs! - Significant variation in staff service quality: After staying for two nights and three days, it became clear whether interactions stemmed from routine tasks or genuine care—this difference was noticeable among individual staff members. - When serving dessert during meals, one spoon was missing—something easily noticeable when placing them. - Coffee served was only about a quarter of a cup full; it made me wonder if it was someone’s leftover drink. - We ordered three iced teas; however: portions varied significantly between glasses; no confirmation occurred before placing drinks at incorrect seats. - A car with someone inside parked directly below our window forced us to close curtains out of discomfort. (It might have been contractors or related personnel—but allowing vehicles into such areas with occupants inside felt intrusive.) Staff who assisted us upon arrival/check-in/returning from sightseeing/check-out provided exceptional service throughout our stay—it truly stood out positively!

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า4
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ4

  • 1/11/2025～
  • 5 คน 1 ห้อง
  • Natural Onsen with Panoramic Bath [Connecting Room / Ai] for 5 to 6 Guests
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Dear Yamagera and Kitakitsune, Thank you very much for choosing Kasyo Gyoen from among many accommodations and for sharing your feedback with us. We are truly delighted to hear that you enjoyed the view from your room, the meals, and the onsen. Your kind words about experiencing the unique nature of this area, including wild birds and foxes, have warmed our hearts. On the other hand, we deeply apologize for any discomfort caused by insects in your room or our staff's response. As our accommodation is located within a national park surrounded by primeval forest, there are occasions when insects may enter the building. This makes it all the more important for us to ensure thorough cleaning and inspections to provide a comfortable environment for our guests. While seasonal or weather-related factors may sometimes challenge our efforts, we take your comments seriously and are working on improving our cleaning protocols as well as room inspection processes. Additionally, we sincerely apologize for any lack of attentiveness in addressing these issues promptly. We will use this experience to enhance staff training and operational improvements moving forward. Despite these challenges, we deeply appreciate your warm compliments regarding our front desk team as well as their welcoming and farewell services. With a commitment to being an accommodation where guests can feel peace amidst nature’s tranquility, we will continue striving to offer personalized service that meets each guest’s needs with care. Thank you once again for taking the time to share your thoughts with us. Sincerely, Kasyo Gyoen Manager

  ดูทั้งหมด
• 5.00

  ずんばい

  วันที่โพสต์: 3/11/2025

  It was a truly wonderful accommodation.

  First of all, the hospitality was excellent. The room was well-equipped with amenities, including disposable toilet slippers, leaving a great impression. The onsen in the room was at an ideal temperature and designed for easy adjustment, allowing for a relaxing soak. The bed was comfortable, and the pillows were perfect for a good night's sleep. Meals were delightful; dinner featured delicious Italian cuisine with an impressive portion of wagyu beef. Breakfast was also outstanding. The driving advice provided was very helpful as well. It was an exceptional accommodation with no noticeable flaws.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 1/11/2025～
  • 2 คน 1 ห้อง
  • Natural Onsen Panorama Bath [Ai] 53㎡
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Dear Zumbai, Thank you very much for choosing Kasyo Gyoen from among many accommodations and for sharing your warm words with us. We are truly delighted to hear that you were satisfied with your stay. At our accommodation, all guest rooms are equipped with a "Forest View Bath," allowing guests to enjoy the gentle waters of Usuppetsu Onsen. Additionally, we have carefully selected bedding for optimal sleep and provided a variety of amenities to ensure a relaxing experience for our guests, so we are pleased to know that these efforts were appreciated. Regarding the meals, we are honored that you enjoyed the Italian course menu. The main dish featuring Hokkaido-brand beef is prepared by carefully assessing the day's conditions such as temperature and humidity to serve it at its most delicious state. Your kind words have greatly encouraged our chef and kitchen staff. We are also glad that we could assist in making your drive enjoyable. We hope you will visit us again during another season to experience the changing beauty of the forest and the warmth of our onsen. All of us at Kasyo Gyoen look forward to welcoming you back soon. Sincerely, Manager Kasyo Gyoen

  ดูทั้งหมด
• 5.00

  かni

  วันที่โพสต์: 12/10/2025

  An unexpected visit to the perfect Hotel.

  I visited with my partner in Hokkaido. We decided on the Hotel the night before and visited unexpectedly, but we were captivated by the wonderful service of the staff. Among all the Hotels I have stayed at, I was amazed and further charmed by how delicious the food was. Not only was it comfortable to stay, but even meal times were enjoyable and relaxing. The price is a bit high, but I truly felt it was worth it thanks to their exceptional hospitality. I would love to visit again in winter next time. Thank you very much!

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 9/10/2025～
  • 2 คน 1 ห้อง
  • Natural Onsen Panorama Bath [Kurenai] 58㎡
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Dear Guest, Thank you very much for choosing to stay at Kaisyo Gyoen. We are also deeply grateful for selecting our accommodation among many options and for sharing your heartfelt impressions with us. Although your stay was by chance, we are delighted to hear that you enjoyed your time here. Our accommodation is located amidst nature, away from the town center of Jozankei. As the seasons change, we will soon welcome autumn foliage followed by a snow-covered landscape. Winter in Jozankei offers a serene atmosphere accompanied by beautiful snowy scenery. Kaisyo Gyoen wrapped in a blanket of snow presents a unique charm different from other seasons. We sincerely hope you will visit us again during winter to experience another aspect of our accommodation's beauty and allure. All staff members look forward to welcoming you back warmly in the future!

  ดูทั้งหมด

  
• 4.67

  コトブキ

  วันที่โพสต์: 20/9/2025

  A delightful accommodation where you can relax at your own pace.

  This was my first stay at this accommodation. Upon entering the lobby, I thought it was very stylish. I was welcomed with champagne, and since there was some time before check-in, I enjoyed it on a lovely deck. The room was clean, and the private hot spring bath had the perfect temperature and excellent water quality that left my skin smooth and warm even after bathing. Known for its focus on meals, the Italian course dinner was incredibly delicious, and everyone finished it completely. The wine pairing was also excellent. For breakfast, the grilled fish stood out as particularly delicious. The staff's hospitality was outstandingly polite and attentive—definitely looking forward to staying here again!

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 18/9/2025～
  • 3 คน 1 ห้อง
  • Forest View Onsen Room with Over 53 sqm (Room Type Assigned)
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you for choosing to stay at Kasyo Gyoen and for sharing your heartfelt feedback. We are truly grateful for your kind words about the moments spent in the lobby and on the deck, the Onsen in your room, the Italian course dinner, and even the grilled fish at breakfast. It brings us great joy to read that you were satisfied with your stay from check-in to departure. Our Onsen features Usabetsu hot spring water, which has a different quality compared to Jozankei Onsen nearby. We take pride in offering this unique Onsen experience exclusive to Kasyo Gyoen, and we hope you enjoyed relaxing in it during your time here. Additionally, we are delighted that you appreciated our Italian course dinner paired with wine as well as our freshly prepared Japanese breakfast set. It is our greatest pleasure to provide a truly relaxing experience for our guests. We will continue striving to ensure a comfortable and fulfilling stay for all of our visitors. The changing seasons bring entirely different natural landscapes—whether it’s autumn foliage or snow-covered fields—so we encourage you to visit again during another season if possible. We look forward to welcoming you back soon!

  ดูทั้งหมด

  
  
  
  
  
  
  
  
• 5.00

  むーさんです

  วันที่โพสต์: 13/9/2025

  It was excellent.

  The overall atmosphere was calm and relaxing, with a sense of cleanliness. The meals were very delicious, and the service of late-night snacks like rice balls and drinks was delightful. The staff provided courteous hospitality. The bath temperature was just right, and I stayed in for a long time. It became a truly memorable experience. I would love to stay at this accommodation again when I visit Hokkaido. Thank you very much!

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 12/9/2025～
  • 2 คน 1 ห้อง
  • Natural Onsen Panorama Bath [Ai] 53㎡
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing to stay at Kasyo Gyoen. We are delighted that you enjoyed our Onsen, which features our exclusive natural hot spring source called "Usuppetsu Onsen," known for its gentle and soothing waters. We deeply appreciate your kind words about our staff, as well as your satisfaction with the meals and the quality of the Onsen water. Our accommodation is surrounded by pristine forests, allowing guests to enjoy the seasonal beauty of nature through the large windows in every room. We will continue striving to provide a unique experience that can only be found at Kasyo Gyoen. We warmly invite you to visit us again during a different season. We look forward to welcoming you back soon!

  ดูทั้งหมด
• 5.00

  きいろいぼうしのジョージ

  วันที่โพสต์: 11/9/2025

  I would love to visit again.

  We stayed with our children, and the staff were very kind, making it a comfortable Ryokan. The Onsen was especially wonderful. The faucet allowed cold water to be added, so even children could enjoy bathing comfortably. The room was spacious and clean, and the view of the trees from the window was soothing and satisfying. Despite having back pain, the futon provided excellent comfort for sleeping. We had requested connecting rooms in advance, which allowed easy access between rooms—a great convenience. However, the door of the connecting room was heavy and tended to close even with a stopper in place, requiring us to reopen it several times. The meals were delicious with just the right portions—unlike typical Onsen cuisine that often comes in overwhelming quantities—making it easy to finish everything without waste. Although it's understandable since it's free of charge, we found the shuttle bus quite old with poor air conditioning that made it uncomfortably hot—a bit disappointing. Overall, we had a very enjoyable stay at this accommodation and would love to visit again if given another opportunity!

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 8/9/2025～
  • 2 คน 1 ห้อง
  • Natural Onsen Panorama Bath [Kurenai] 58㎡
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing to stay at Kasyo Gyoen. We are delighted to read your kind words and feedback about your experience with us. The Onsen you enjoyed features a unique water quality, different from Jozankei Onsen, known as one of the "Three Great Beautifying Hot Springs." It has cleansing properties that remove impurities and dead skin cells, leaving the skin soft and smooth. We are truly pleased if it brought relaxation to both your body and mind. Our accommodation is located in a lush natural environment surrounded by pristine forests, slightly away from the center of Jozankei town. Guests can enjoy the seasonal changes throughout the year, along with scenic views from their rooms. We are glad that you appreciated these aspects during your stay. However, we sincerely apologize for any discomfort caused during your ride on our complimentary bus service. We will work on improvements to ensure a more comfortable travel experience for our guests in the future. Moving forward, we will continue developing unique accommodation plans exclusive to Kasyo Gyoen while striving to enhance our services further. We hope you will visit us again during another season and look forward to welcoming you back soon!

  ดูทั้งหมด
• 4.83

  心に残る旅を

  วันที่โพสต์: 9/9/2025

  Italian

  The Italian dinner was delicious, the room was convenient, and the private Onsen bath in the room was excellent. However, the breakfast was a bit disappointing; the oversized grilled mackerel hanging off the plate felt excessive—one-third of it would have been enough. A bit more refined cooking for breakfast would be appreciated.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 2/9/2025～
  • 2 คน 1 ห้อง
  • Natural Onsen Panorama Bath [Ai] 53㎡
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing to stay at Kasyo Gyoen. Our Italian dinner course features fresh, seasonal ingredients carefully selected for the time of year. Each dish is meticulously plated to ensure a visually enjoyable dining experience, and we are relieved to hear that it met your expectations. We also appreciate your valuable feedback regarding breakfast. The fish served at breakfast is one of our signature offerings, but we will take your comments on portion size and presentation into consideration for future improvements. Moving forward, we will continue striving to provide a unique and memorable stay that can only be experienced at Kasyo Gyoen by incorporating the opinions and impressions shared by our guests. All of us look forward to welcoming you again in the near future!

  ดูทั้งหมด
• 4.83

  momosakura98

  วันที่โพสต์: 4/9/2025

  Husband's Birthday

  Thank you for your hospitality. Although it wasn't a milestone birthday (laughs), I consulted about wine during the call to check the reservation. On the day of our stay, my husband was delighted with the kind words and drinks offered by your staff as part of their celebration. We enjoyed delicious meals and relaxed in the room's bath. Thank you very much.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ5

  • 2/9/2025～
  • 2 คน 1 ห้อง
  • Forest View Onsen Room with Over 53㎡ (Room Type Assigned)
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Kasho Gyoen. We are truly delighted and honored that you chose to spend your important birthday with us. As a small accommodation, we strive daily to provide personalized service to each of our guests. From your kind feedback, it seems that we were able to create wonderful memories for you, which brings us great joy. We deeply appreciate the opportunity to host you on such a special day and thank you for taking the time to share your thoughts with us. Once again, happy birthday! When visiting Jozankei, please do not hesitate to stop by our accommodation. All of our staff look forward to welcoming you again in the future!

  ดูทั้งหมด

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