รีวิวและความประทับใจจากผู้เข้าพักที่ Saka Hotel Kyoto - 2หน้า

(เกียวโต/ฮิงาชิยามะ) [ทั้งหมด 38 ห้อง]
คะแนนรวม
4.56
ยอดเยี่ยม (92)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.51
  • สิ่งอำนวยความสะดวก
    4.59
  • การบริการลูกค้า
    4.63
  • อาหาร
    4.67
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.46
  • ความพึงพอใจ
    4.53
  • 5.00
    くるあじゅ

    The Best Hospitality Hotel

    I made an accommodation reservation for my elderly aunts. Here is their feedback on their stay: The hotel had a modern design with the warmth of wood, and the room was spacious, clean, and offered great views from the window. They were delighted with the seasonal vegetable and tofu dishes served at dinner, as well as the delicious breakfast. Although I hesitated to reserve a private bath due to making a last-minute reservation, it was kindly prepared by the hotel staff in advance. It happened to be one of my aunt's birthdays that day, and when staff overheard our toast, they surprised her with a decorated birthday cake to celebrate—an incredibly touching gesture. Even though my aunts are seasoned travelers, they said this experience surpassed any luxury hotel they've stayed at before and created unforgettable memories. Thank you so much to the male staff member who assisted us and everyone at the hotel! Next time, I hope to visit with my spouse for our own stay!

  • 5.00
    la_gattina

    This is my second stay because I enjoyed it last time.

    This was my second stay. I remembered how wonderful the breakfast was last time, so I decided to stay again with high expectations for the morning meal. Based on my previous visit, I had made a few requests, and they were thoughtfully accommodated, which I greatly appreciated. This time, as I was traveling alone, it seemed that even the seating arrangement at breakfast was considered for my comfort. Everything was delicious and beautifully presented. Despite being busy during peak times, the staff handled everything sincerely and provided excellent service, leaving me very satisfied. Next time, I'd like to try including dinner in my stay as well. The selection at the souvenir corner also matched my taste perfectly. After checking out and returning home, I realized that I had left a paid concert program in the Room by mistake. When I called—half expecting it might have been discarded—I was relieved to find out it had been kept safely for me. This really helped me a lot! If there’s availability next time, I'll definitely consider staying again!

  • 4.60
    sacchimoo

    Autumn in Kyoto

    I stayed for one night during my trip to Kyoto. A few days before my stay, I made a reservation for a birthday cake, and the staff kindly prepared it and even helped with the surprise on the day! Thanks to their support, it was a great success. They even provided champagne service, which deeply impressed everyone. Thank you so much! Personally, I was delighted that the bath amenities were from Waphyto. The accommodation is in a convenient location, allowing me to take walks during quieter times in the morning and evening. This is an accommodation I would love to use again!

  • 5.00
    あまなこ

    The thoughtful and u...

    The thoughtful and unobtrusive hospitality throughout the property was truly impressive. The Room was quiet, calm, and very relaxing. The private bath was clean, comfortable, and provided a soothing experience. Its proximity to Otani Hombyo makes it an ideal choice for future visits when going to pay respects.

  • 3.17
    パラリーリン

    I made a Reservation...

    I made a Reservation for this Hotel due to its location, free parking, and breakfast after visiting the Expo. After enjoying various international cuisines at the Expo, the carefully prepared miso soup at breakfast was gentle on my stomach, and my daughters were delighted with the beautifully polished rice. The Hotel's exterior is as shown in the photos, blending into Kyoto's residential area and giving off a nostalgic "home-like" feel. The parking lot is flat and easy to use even for larger vehicles; however, please be cautious not to miss the left turn on the slope as it can be challenging. The Facility is slightly outdated, and Room lighting was poorly positioned, making it far from comfortable. Additionally, I found that items like teacups, coffee cups, and bathroom glasses were not clean enough, which was very disappointing. The dining experience and space were excellent overall. I hope that after renovations this will become a high-quality Hotel in every aspect.

  • 5.00
    セイントフォーウエスト

    The Best Kyoto Trip

    I chose this Hotel for its excellent location, allowing early morning visits to Kiyomizu-dera Temple. The staff provided kind and attentive service, the lobby, Room, and bath were clean and stylish, and both breakfast and dinner offered not only delicious flavors but also a sensory dining experience. Everything was exceptional. I was especially soothed by the private bath with a view of the five-story pagoda, and celebrating with a surprise cake during dinner created another unforgettable memory for life. Thank you for the outstanding hospitality!

  • 5.00
    もすほ

    The Best Accommodation

    We stayed here to celebrate my partner's 20th birthday. Upon arrival, we were welcomed with tea and sweets, followed by a detailed explanation of the facilities, which allowed us to relax. We were then guided to our room and were amazed by its cleanliness—the bed, pillows, lighting tones, and the cypress bath all helped relieve our travel fatigue. One surprising feature was the sake provided for a sake bath; it was a first-time experience for us and quite enjoyable. The thoughtful gesture from the hotel in celebration of the birthday also made us very happy. The bath rejuvenated our tired bodies, we slept soundly on the fluffy bedding, and breakfast was absolutely delicious—it gave us a wonderful sense of Kyoto's charm. Regarding amenities, the Panasonic hair dryer had great airflow and was very comfortable to use; they also offer hair irons for rent. We were even surprised to find warming eye masks in the room. This is an exceptional hotel. We would love to stay here again if given another opportunity!

  • 4.50
    ゆきにゃんこ

    Thank you for the delicious meals every time.

    I have stayed here several times. Thank you for always providing delicious meals. Every dish is incredibly tasty, and I am impressed every time. When I had breakfast, I appreciated the effort in explaining the dishes, though it was a bit hard to understand due to unclear speech. Looking forward to improvements next time! I also thought it would be nice if the Room were a bit more spacious. Perhaps its compactness is part of its charm... it's a tough call (just my personal opinion).

  • 3.17
    cocobella

    Location

    It was a new and clean Hotel. The location was excellent, allowing easy access to various places on foot.

  • 4.00
    ライスラッキー

    Great location

    Close to Kiyomizu Temple, allowing you to visit during the early hours when it is less crowded. It is also near Gion, making it convenient for dining out in the evening.

  • 5.00
    ゴエゴエ

    It was hospitality like a Ryokan.

    Located near Kiyomizu-dera Temple, Ninenzaka, and Sannenzaka, with Yasaka Shrine and Chion-in Temple just a 15-minute walk away, this accommodation boasts an excellent location. From the warm welcome before check-in to the attentive support after check-out, every moment was truly comfortable. The hospitality and service were particularly impressive, offering care reminiscent of a Ryokan. With satisfaction exceeding its price, this is an accommodation highly recommended for everyone—seeing is believing!

  • 4.67
    yyy_r

    It was a heartwarming moment.

    I live in the Kansai area and enjoy staying overnight in Kyoto a few times a year as a way to relax. This time, I visited to celebrate my daughter's admission to school and attend her school's orientation the next day. Previously, my family stayed at another hotel of the same group in Kyoto, where we had dinner that was absolutely delicious. I was looking forward to this visit as well. On the day of our stay, during dinner, the staff surprised my daughter with a message plate on her dessert. The staff member who served us thoughtfully picked up on our conversation and made it such a heartfelt gesture. It turned into an unforgettable evening filled with emotion and gratitude for both me and my daughter. Thank you so much for your warm hospitality. The next morning, we checked out early to attend the orientation. Even during checkout, the staff kindly acknowledged my daughter's new journey ahead, leaving us full of gratitude as we departed. I have enjoyed many accommodations over time, but these heartwarming moments truly become cherished memories of travel. For my daughter at this milestone in her life, it will surely be an unforgettable experience. We also had a wonderful time relaxing together in the private open-air bath while chatting. To all the staff members—thank you so much for creating such special moments for us. We look forward to visiting again!

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  • 4.50
    Carey55

    Very comfortable!

    We enjoyed our girls' trip with friends here. The staff was very attentive, and we had a comfortable stay. The sake bath made us feel so elegant! Dinner was detailed and delicious, and we were delighted when the leftover rice was made into rice balls for us. The grilled seaweed service at breakfast was impressive! When visiting Kiyomizu Temple early in the morning, we borrowed warm coats, which made it very comfortable. The lovely coats also became a wonderful memory. Thank you so much!

  • 1.50
    ハム！

    Dinner is terrible.

    The dinner, which was supposed to take about two hours from 7:00 PM to 9:00 PM, started with us ordering a bottle of Veuve Clicquot champagne. Looking back, even the half bottle cost ¥11,000—extremely expensive. Despite ordering proper champagne, the appetizers arrived before the champagne. After waiting for about 10 minutes, the champagne was placed on our table by a staff member who then left without opening it and went to serve other tables. Eventually, the same staff member returned and opened it. We were able to start eating our appetizers at 7:15 PM. After that, dishes came out at an incredibly fast pace; by 7:50 PM—just 50 minutes after entering—the main sukiyaki meat had already been cooked and served. I have a photo from that time as proof. Even though we hadn’t finished eating the first serving of meat yet, they started cooking more sukiyaki meat right away. As a result, we had to eat overcooked meat. Even though there were still ingredients left in the pot, we were rushed as they asked if they could clear it away. Dessert followed immediately after this rush and we finished everything by 8:10 PM—our dinner ended in less than an hour and a half despite being meant for two hours. At another table nearby, I noticed leftover rice being offered as onigiri (rice balls), but no one asked us if we wanted ours prepared similarly—even though it was clear there was leftover rice since one of their staff served it themselves earlier during our meal. Throughout this experience, not once did any staff make eye contact with us or provide attentive service—it felt like everything about this Hotel fell below expectations in every way possible. And all of this for over ¥100,000 per night!

  • 4.67
    IKY@

    All staff are friendly and helpful.

    The staff were all kind and it was a pleasant experience. It was great for exploring the surrounding area, including Kiyomizu-dera Temple. One small point to mention is that there might be too much promotion of Awaji Island... since this is Kyoto.

  • 5.00
    みちこ3

    The space, cuisine, and service were all excellent.

    I stayed at the property for a trip to Kyoto to explore the area around Kiyomizu-dera. I was able to enjoy a wonderful time in a calm, extraordinary Japanese space with attentive hospitality that eased my heart. Since I couldn't fully enjoy it in just one night, I would like to use it again when I visit next time. Thank you very much for this occasion.

  • 2.83
    ブチコさん

    About Shuttle Service

    I was planning to go by car, but due to the snow, I decided to take the Shinkansen. When I arrived at Kyoto Station, I tried to take a taxi because the snow was severe, but due to the long line, I asked for a Shuttle Service from the Hotel, but was refused because of the rule that reservations must be made by the day before. When I somehow managed to get to the Hotel by bus, I was disappointed to see the Hotel's shuttle vehicle in front of the Hotel not being used at all. I understand it's a rule, but can't there be a more flexible response? Also, I think it's a problem that the contact information is only for the representative of the Hotel chain. Furthermore, the hours during which you can contact them are short. The response of the woman who explained at check-in was also not good.

  • 4.50
    たっきーねえさん

    This is my second stay.

    The second stay was with a friend. Despite the heavy snow causing Shinkansen delays, my friend came from Tokyo, and during the hectic check-in, the warm words from the staff blew away my worries. After enjoying sparkling wine in the lounge, we had Kyoto sake during dinner. The meals, both dinner and breakfast, were just the right amount and delicious, and my friend, who was celebrating a birthday, was pleased. I am already considering using the property again.

  • 3.83
    な0324

    Poor service by the breakfast venue staff

    I came for the first stay with my daughter. At the breakfast venue, when a family with a baby returned to their room and a staff member was about to clean the table, they complained loudly, "Eww, wow. Seriously? So dirty." "I can't believe you can stand it." It was unpleasant to hear them cleaning while complaining. I would like them to understand that babies cannot eat neatly, and since I was also feeding my daughter baby food, I felt a strange pressure thinking that I would be complained about if we made a mess. Their attitude was as if they didn't notice we were eating nearby, and I can't say we had an enjoyable time. I was also concerned about hygiene as the staff collected food scattered on the floor with their bare hands and served without wiping their hands.

  • 4.83
    かなかなかなかなか

    Stays for the entire family

    We used the property for a meal and stay with both families' relatives on our wedding day. We had elderly grandparents, and when we inquired about concerns regarding meals and rooms, they listened to our requests as much as possible and responded politely. All the relatives seemed to have had a relaxing time and are very satisfied. Thank you very much.

  • 4.33
    ゆきにゃんこ

    It is a property I would like to visit again.

    Thank you for taking care of us for three days and two nights. This is our second stay following our visit two years ago. Each dish was truly delicious, and we particularly enjoyed the meals. Both dinner and breakfast were exceptionally tasty. One disappointing point was that on the second night, the amenities seemed to be set for two men, as shaving items and shaving gel were provided. I thought the hotel was aware that we were two women staying together as friends. Also, I was concerned about the water flow from the bathroom faucet being too restricted. I hope this can be improved.

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