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- Hotel Epinard Nasu
- Hotel Epinard Nasu รีวิว
รีวิวและความประทับใจจากผู้เข้าพักที่ Hotel Epinard Nasu
- ห้องพักและสิ่งอำนวยความสะดวก4.37
- สิ่งอำนวยความสะดวก4.37
- การบริการลูกค้า4.53
- อาหาร4.49
- น้ำพุร้อน・อ่างอาบน้ำ4.43
- ความพึงพอใจ4.44
- 3.67ぽんちゃんのママวันที่โพสต์: 29/10/2026
Staying in the condominium building makes access to dining, the baths, and the pool inconvenient.
We stayed in the apartment building. The two-bedroom apartment had a living and dining area and a kitchen, and every room was very spacious. With a baby under one and a two-year-old, we appreciated being able to use separate rooms. Although we had expected it, the baths, restaurant, and pool in the main building felt far from the apartment building. (It is probably about a four-minute walk, but with young children it took us around ten minutes.) There was no children's play area in the main building, although there was an arcade. This was a little disappointing, as most family-friendly accommodations seem to have one these days. The restaurant had an area reserved for families with children, and we were seated there, which was a relief as we did not have to worry about disturbing other guests. They also lent us a baby bouncer. If I had one suggestion, it would be to provide seating with enough space for both the bouncer and an adult to sit beside it to look after the baby. Our table was a standard four-person table with sofa seating on one side, so the child's chair and baby bouncer ended up on the same side. This left one adult looking after both children, which was difficult.
- 4.83souvenirMugsวันที่โพสต์: 14/10/2026
Three generations, from teenagers to seniors, were able to enjoy it together.
My son’s family invited us on a trip, and I was put in charge of choosing the hotel. With shuttle service from Nasushiobara Station—just over an hour by Shinkansen—and plenty for kids to enjoy, I remembered Hotel Epinard Nasu where we stayed in July and booked for two families. We arrived at noon and had lunch at the bakery & café “Komorebi Table.” My grandchild, who chose a hamburger, said: “The beef is really meaty, and the sliced cheese with the creamy cheese sauce is perfect. The bacon adds a great accent—this would cost over 2,000 yen in Tokyo, so 1,200 yen is a great deal!” After enjoying the animal area and making a sparkling “sun catcher” at the craft workshop, the biggest hit was the Segway experience. It was everyone’s first time in my son’s family, but thanks to the kind instructor, all four were gliding smoothly across the lawn within five minutes. The photo of all six of us taken at the end became our best shot of the trip! The Annex Tower suite offered panoramic views of Nasu’s stunning scenery. We enjoyed the view, while our grandchildren were thrilled watching an animated movie projected across an entire wall in the Japanese-style room. It was also very convenient—just a 10-second walk from our twin room—making it easy to come and go between rooms. Sharing an onsen with my grandchildren for the first time in ten years was wonderful as well. At dinner buffet, everyone found dishes they liked and ate to their heart’s content. We went to bed early, but my son’s family went back to the onsen once more and then watched movies on the projector until after midnight. The next morning we woke up early and enjoyed a beautiful sunrise through our east-facing window. They said they had a lovely sunset from my son’s room as well. In the morning we suddenly decided we wanted to tour around in a six-seater rental car; when we asked staff for help, they arranged it quickly so we could visit places like Minamigaoka Farm. I hope we can take another trip like this someday again.
- 4.33pr2วันที่โพสต์: 12/10/2026
[Spoiler Alert] If you want a unique vacation rental experience, this is the place.
[Surprise spoiler alert] On Ikkyu, the room described as a “separate condominium” is not shown on the official website. I assumed it referred to the Annex Building or Terrace Building listed there, but it doesn’t. You’re actually told at the front desk as a “surprise”: “Please go to this condominium on the map. People live there normally, so be careful.” Not exactly something you expect to hear at a hotel front desk. For a hotel popular with families, they certainly don’t miss a chance to surprise their guests. Still wondering “A condominium?”, I went to the marked location and found an actual condo called Grand Musee Nasu Ichibankan. There’s no hotel signage at the entrance, but since you can unlock it with the key you’re given, you have no choice but to go in. Inside is essentially a resort condo with a large public bath—and real residents living there—so you end up exchanging awkward post-bath greetings like “Hello.” The room itself is clearly just one unit of an apartment building, complete with an excessive number of cups that makes it feel like they’d rather not bother restocking—giving you that full vacation-rental vibe. Perhaps this hotel is a socially conscious company tackling Japan’s vacant-home problem. Even on the hotel’s official map, however, buildings like the Hotel Wing and Terrace Wing are clearly highlighted while this condominium isn’t emphasized at all—almost as if it doesn’t exist. If they’re committed to SDGs, why not promote it? Is there some reason this setup is inconvenient for them? Highly recommended for anyone who wants to pay several times more than a typical vacation rental in order to experience staying in one.
- 4.83けみばあวันที่โพสต์: 12/10/2026
The roast beef is excellent.
This was my first stay. As expected from the reviews, both the dinner and breakfast buffets offered a wide variety of dishes and everything was delicious. I was impressed by the high quality of the food. The roast beef was especially good. I would like to visit again if I have the chance.
- 5.00ホテル好き温泉好きวันที่โพสต์: 23/9/2026
Highly satisfied.
I’ve stayed here several times. The Room is wonderful—clean, comfortable, and easy to use—and the view is amazing. The Hotel staff provide exceptionally high-quality service, making it a very relaxing place to stay. The dinner and breakfast buffet are outstanding; everything is truly delicious. It’s far beyond typical buffet food! This time as well, the staff provided memorable service, and I’m truly grateful. I will definitely come again. Thank you very much.
- 3.67みわ119วันที่โพสต์: 21/9/2026
The Room was disappointing.
Since this was a stay during Silver Week, the Accommodation Fee was at its highest. I understand that’s to be expected for the season, but I wonder if it also depends on which site you book through. I have stayed at this Hotel many times. However, this time I was assigned the smallest Room with the worst view I’ve ever had here. I also used the in-room shower, but compared with other Accommodations it felt cramped and inconvenient. Maybe it would have been better to make a Reservation through the Hotel’s official website. Overall, it was quite disappointing.
- 4.50拡วันที่โพสต์: 20/9/2026
We had a wonderful stay and will visit again with our family. Thank you very much.
- 5.006個の原石วันที่โพสต์: 20/9/2026
Unchanging hospitality
I stayed here with my daughter on a girls’ trip. I’ve been using Hotel Epinard for about 30 years. Compared to before, it has become much more family-oriented, but I prefer lively Hotels, so I was satisfied. Even though it was a weekday, the dinner buffet was crowded, but there were plenty of dishes and we enjoyed it. The French toast at breakfast is exquisite. The Facility felt a bit dated in places, but I think that’s part of its charm. The Hotel grounds are full of greenery, and the walking paths were very relaxing. The nighttime “Hearty Party” was also great. We just got back, but I already want to go again soon.
- 4.67bellesuzuวันที่โพสต์: 14/9/2026
Back at Epinard Nasu after a long time
This was my first visit in 10 years. This time, since our child is older, we stayed in a Deluxe Room in the Main Tower. The Room was spacious and had a great view. For dinner, we chose the French restaurant. The tables were well spaced, so we could relax and enjoy our time. The dishes were beautifully presented with a seasonal touch and tasted excellent. Drinks were also reasonably priced. We had the breakfast buffet, but next time I’d like to have breakfast here as well. I think this Accommodation offers great value for money.
- 5.00ミスラン3星วันที่โพสต์: 11/9/2026
A Hotel where you can always enjoy a comfortable stay
This was our third visit as a couple. Every time, we’re reminded that this is one of our favorite places in Nasu. The Room is spacious, and the sweeping greenery of the Nasu Highlands right in front of you feels wonderful. We chose the buffet for dinner. There are so many options it’s hard to decide—but everything is truly delicious. Chinese, Japanese, sushi, curry—whatever you choose tastes great. Staff promptly clear finished plates, so you can move on comfortably. The baths are spacious. The sauna and open-air bath are excellent—nothing to complain about. The water temperature is just right. The changing area has slightly older lockers, but it’s very well cleaned. The bakery inside offers high-quality bread. The souvenir shop is well stocked. You can also get massages in three locations, and every therapist is highly skilled. Check-in (there can be a wait at 15:00, but the staff are efficient and pleasant) and parking guidance at the entrance are spot-on (easy to unload luggage smoothly; same on departure). Overall, it’s a Hotel where you can enjoy an incredibly comfortable stay with virtually nothing to fault. It always makes us want to choose this place again next time.
- 4.67ろろろんวันที่โพสต์: 4/9/2026
It was very good.
The bright atmosphere and the lively Hotel made our trip feel even more enjoyable. The grounds were also well maintained and very pleasant.
- 5.00三毛猫ナオวันที่โพสต์: 2/9/2026
I felt refreshed.
We enjoyed sightseeing by rental bicycle, savored meals that captured the flavors of autumn, and soothed our everyday fatigue in the Onsen.
- 5.00Lanalani17วันที่โพสต์: 1/9/2026
Thank you for a wonderful stay.
I have stayed at Hotel Epinard Nasu several times. This time, the Superior Room in the Main Tower was truly wonderful. Thank you very much. The Room, renovated in 2017, was very clean and featured a personal chair with a footrest and a large sofa that can also be used as a bed, allowing me to relax comfortably. The bed was exceptionally comfortable. The large open windows and the view from the balcony were also fantastic! The next morning, I took a quick shower before check-out and felt refreshed. Even without a bathtub, there was a chair in the shower area, which I really appreciated because it allowed me to sit while using it despite having some difficulty with my legs. Even on August 31, the outside temperature at night was 21°C and the Room was 22°C, so the air conditioning felt quite cold. I couldn’t adjust the temperature from inside the Room—only the fan speed—so I would appreciate it if the unit’s temperature setting could be better matched to the weather. Both dinner and breakfast buffets had an exciting variety of options. Among everything this time, I found the ankake yakisoba and seafood fried rice outstandingly delicious. I was also very happy that sparkling water was available. I look forward to staying again.
- 2.83食欲旺盛な中年วันที่โพสต์: 1/9/2026
Ideal for families traveling with children of elementary school age or younger.
This is our review after a two-night summer vacation stay as a family traveling with a high school student, a junior high student, and a 6th grader. Meals were buffet-style for both breakfast and dinner. During summer vacation, more than 90% of the guests were families with small children. If your oldest child is in elementary school, this is a very good Hotel and you’ll likely want to return. Since there are many small children in the restaurant, Onsen, and pool areas, even if your child gets noisy, other kids are noisy too—so you don’t need to worry much. Even when some children don’t follow the rules, staff do not seem to correct them. On the other hand, for families with only junior high school–age or older children, or for adults only, it’s not relaxing. If you want a quiet stay at your own pace, I can’t recommend it. If you understand that before booking, it’s a good Hotel. The Onsen is spacious and nice as well—but it depends on whether you can tolerate children being loud or swimming around and other disruptive behavior without anyone addressing it. The pool feels small for the size of the Hotel, but it’s less crowded at night. The buffet wasn’t as impressive as its reputation suggests. Compared with hotel buffets in Tokyo at a certain standard level, it’s lower—but for family travel with kids, it’s fine. It gets very crowded, so be careful not to bump into others. I felt that your impression will vary greatly depending on what you expect from the Hotel. For families with small children, I think it’s an excellent Hotel.
- 4.67rorieวันที่โพสต์: 21/8/2026
It was a wonderful family trip.
This was our first time staying here. A summer vacation trip with our children and my parents. We didn’t want to compromise when choosing a Hotel, and this is the one we found. We were looking for a place where the kids could have fun on-site, while my parents and we could relax with delicious meals and an Onsen—and this Hotel was exactly that. It turned out to be the perfect choice! The kids played a lot around the grounds, and the farm feeding experience was great. There was so much to do—trekking, the pool, the Onsen, fireworks at night, and a night safari. My parents also seemed able to unwind in nature with blueberry picking, great food, and the Onsen. At dinner at Nasu no (the restaurant), the staff kindly accommodated a celebration plate I had requested in advance. They also took photos for us, making it a wonderful memory we won’t forget. Thank you very much. The only minor issue was that there was only a small shower booth in the room, but since the Onsen was very spacious and relaxing, it wasn’t a problem. One thing I did notice was a bit of dust on the in-room phone and on some of the Facility brochures. That said, all of your staff provided excellent service, and we would definitely like to stay again. Thank you very much.
- 5.00うさモルวันที่โพสต์: 9/8/2026
I have stayed here s...
I have stayed here several times. This time, due to my Reservation, I had to change Rooms partway through my stay, but the staff kindly arranged everything to minimize any inconvenience. At the restaurant and in other situations as well, everyone was friendly and welcoming, so I had a very pleasant stay. There were also a pool, festival-style games, quizzes, and other events—my child was absolutely delighted. I also visited the rooftop for the first time this trip; the view was wonderful, and it made for a refreshing morning. Almost nothing to complain about! However, it would be even better if there were an ice machine on each floor.
- 5.00たろう0777วันที่โพสต์: 7/8/2026
We had a great time spending two nights just in the restaurant building!
The meals were delicious, and the property also offered events (festival-style games, saxophone & magic/pantomime performances, vocal concerts) as well as an indoor pool available at all times. Combined with the heat outside, we had a great time spending two enjoyable nights entirely on-site. At times we had to wait a bit for the elevators (perhaps there aren’t enough elevators for the number of guests?), and that was the only thing that concerned us. We felt truly refreshed. Thank you very much.
- 4.50あおくんかいくんいおくんวันที่โพสต์: 5/8/2026
Three-Generation Trip
We were very satisfied with the Room, meals, and Onsen. The large public bath was relatively lukewarm, making it a comfortable temperature for children, though the hinoki bath felt set to an adult-friendly temperature. This time we traveled with our 1-year-old grandchild. There were many fun places for children aged 5 and up, but it felt like there were fewer areas where toddlers who are just starting to walk could play. I think it’s great that both the pool and the Onsen can be used as long as you prepare properly. This is a Hotel that has taken care of us since our child-rearing days, and we would like to come again.
- 4.67解放の戦士วันที่โพสต์: 4/8/2026
We would love to stay here again on our next trip to Nasu.
We stayed here for a family trip for the first time in a while, and overall it was a very pleasant stay. Even our kids—who consider the Hotel the most important part of any trip—seemed very satisfied. That said, from a parent’s perspective, I believe the stay could be even better if you could consider improving the following three points. 1. Activities Many activities are not offered on certain days, and even when they are available, the last check-in time often ends quite early. As a result, if check-in is even slightly late, it becomes difficult to enjoy activities together as a family. 2. Breakfast hours Since it has been some time since our last visit, I’m not sure when this changed, but we were asked to wait in line if the venue was crowded at our preferred time. Unfortunately, this system was disappointing. This may have been due to my lack of planning, but we wanted to start breakfast around 7:30; however, we ended up eating around 9:00 and had to adjust our schedule afterward. It would be more helpful if guests could choose their breakfast time at check-in as before. 3. Large public bath The floor in the changing area felt much more slippery than expected. It was slippery enough to be concerning when walking after bathing. I’ve shared a few suggestions, but the view from our Room on the top floor of the Main Tower was wonderful and the food was delicious, so we would definitely like to stay again.
- 4.83ヤンヨークวันที่โพสต์: 2/8/2026
Even with children, ...
Even with children, we were very satisfied with the meals, the Onsen, and the pool. If I had to mention one thing, we would have been even more satisfied if the bathroom fixtures in the room were newer.
- 4.83シニアモモวันที่โพสต์: 24/7/2026
We were satisfied in almost every way. However, it was disappointing that the table tennis area—something our grandchildren were looking forward to—was outdoors.
- 4.83わたすすすずวันที่โพสต์: 24/7/2026
The buffet is absolutely delicious.
Both dinner and breakfast are buffet-style, yet each dish is thoughtfully prepared, and everything is truly delicious. With an indoor pool, a quiz rally, and a game corner open from the morning, this Hotel is very enjoyable for children. We had to wait in line for quite a long time at check-in and check-out, so I hope these processes can be automated.
- 4.50souvenirMugsวันที่โพสต์: 18/7/2026
A Large Hotel with Stunning Views of the Nasu Mountain Range and Easy Access Without a Car
I chose Epinard to relax and enjoy Nasu’s nature at an unhurried pace. The Room offered an even better view than expected, with the Nasu mountain range visible beyond the deep green trees. We could step out onto the balcony as well—it truly felt like “the Room itself is a scenic viewpoint.” The “New Room” we stayed in was spotless and brand-new, and the open layout—connecting the living area, tatami space, and bed area like one large room—was very comfortable and easy to use. We also enjoyed the dining. On the first night, Washo Dining “Nasuno” was a calm restaurant where they carefully explained each dish on the menu. The “Nasu Sarari Pork Ginger Hot Pot” made with a rare gamecock (shamo) broth had a clean yet lingering flavor that was delicious. The buffet on the second night lived up to its reputation with an overwhelming variety of dishes, making for a lively dinner experience quite different from “Nasuno.” Another highlight is the frequent Shuttle Service buses: we could arrive early, and it was also nice to stay relaxed after check-out. For lunch on both arrival and departure days, we enjoyed a tasty prosciutto-and-Nasu-cheese croissant sandwich at the bakery & café. With a budget equivalent to one night at a luxury Ryokan, we were able to stay two nights here—and since all four sightseeing bus routes stop right in front of the lobby, even seniors like us traveling without a car could explore Nasu comfortably.
- 4.00ありや馬วันที่โพสต์: 5/7/2026
The French restaurant was excellent.
As this is a large, family-oriented Accommodation, the overall service was average. I understood that when I booked, but the restaurant was unexpectedly excellent. I wanted a relaxed meal, so I chose the French special course. There were three dishes between the amuse-bouche and appetizers, followed by both fish and meat mains, with a granita in between—authentic French cuisine that exceeded my expectations. Unlike the lobby, the restaurant staff were very attentive, and with its great location I could enjoy my meal at a leisurely pace. Breakfast was just as good. As for the baths, the sauna is very hot and the cold plunge pool is large and truly cold—very satisfying. It would have been perfect if there had been a place to relax outdoors. Overall, I think it’s a very good Accommodation for families.
- 5.00Prt-Wวันที่โพสต์: 26/6/2026
Girls’ Trip
Four of us, including friends visiting from out of the prefecture, stayed in the Deluxe Corner Room. The Room was spacious and comfortable, and we enjoyed chatting together in the living area. The buffet dinner was very popular because everyone could choose what they liked to suit their own tastes. There were plenty of local vegetables, and in particular, the staff-recommended “whole-roasted asparagus and shiitake mushrooms” was memorable and delicious. The previous two times we stayed were in winter, so the recommended dish was hot pot, which felt a bit heavy; but if the recommended menu changes with the seasons, we’ll look forward to enjoying the buffet again. After check-in and changing into loungewear in our Room, it was also a big hit with my friends that we could move around the property feeling relaxed—whether to the large public bath or to the restaurant (although it seems French restaurants require regular clothing). Thank you for taking such good care of us. We will visit again. Thank you very much.
- 4.50ミサフルวันที่โพสต์: 22/6/2026
The bath was great, the Room was great, and the food was also excellent.
We’d love to stay again. Thank you for a wonderful time.
- 5.00居眠りヒナタวันที่โพสต์: 15/6/2026
Kind staff members
My child fell asleep 15 minutes before dinner. As we were leaving, a staff member kindly asked whether my child had fallen asleep without eating. They then told us, “If there’s nothing to eat when your child wakes up, it will be hard for them to sleep again, so please take some of their favorite food back to your Room.” Thanks to that, I was able to feed my child dinner after they woke up. It truly helped us so much! I’m glad we stayed at such a kind Hotel with staff who are so considerate from a child’s perspective. When we travel to Tochigi again, I’d love to stay with you. Thank you very much.
- 5.00ライブ行くぞー！วันที่โพสต์: 23/5/2026
It was great!
This was our second Tochigi Residents’ Day! The meals and the Room were excellent, and we’d love to visit again if there’s another Residents’ Day.
- 4.50naotakiวันที่โพสต์: 18/5/2026
It was a very enjoyable trip.
This was my first stay here. I was truly impressed by how delicious the Hotel buffet was! I’m sorry that I fell while cycling and damaged part of my bicycle. The staff were very kind and quickly brought me an ice pack and disinfectant, which was a great help. Above all, the hospitality from everyone at the Hotel was wonderful, and I would definitely like to stay again!
- 5.00Tomopi-วันที่โพสต์: 18/5/2026
Traveling with My Grandchildren
We stayed here while traveling with our 5-year-old and 10-month-old grandchild. We truly appreciated the thoughtful, baby-friendly care from both the Facility and the staff. Surrounded by Nasu’s beautiful natural setting, we also enjoyed the activities and had a wonderful time!
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