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- Hotel Metropolitan Sendai East
- Hotel Metropolitan Sendai East รีวิว
รีวิวและความประทับใจจากผู้เข้าพักที่ Hotel Metropolitan Sendai East
- ห้องพักและสิ่งอำนวยความสะดวก4.65
- สิ่งอำนวยความสะดวก4.70
- การบริการลูกค้า4.61
- อาหาร4.45
- น้ำพุร้อน・อ่างอาบน้ำ4.72
- ความพึงพอใจ4.68
- 3.50たかはし。วันที่โพสต์: 27/10/2026
Rude front desk staff
The man who checked me in didn't greet me or explain things properly. He seemed to be trying to act cool, which I found unpleasant. Disappointing, especially since I stay here regularly.
- 4.00mercury 1984วันที่โพสต์: 22/10/2026
I had a comfortable stay.
I stayed for one night on business. The bath was very relaxing. The bed was comfortable, but the duvet was a little too thin for my liking. The biggest disappointment was the rice at breakfast—it was too dry and hard.
- 4.20スナフキン2026วันที่โพสต์: 21/10/2026
Overall, I am satisfied.
I like Izumi Tenku no Yu and use it often. There are plenty of self-service kiosks for both check-in and check-out, so the process is smooth. It’s a shame that the staff’s skill level and hospitality can be inconsistent, but the rooms are spacious, there is a gym, and there is also a convenience store on the second floor, so you can enjoy a longer stay.
- 4.83@旅วันที่โพสต์: 6/10/2026
A conveniently located hotel adjacent to the station building (S-PAL Sendai)
This was my second stay (I stayed here two years ago). This time, I chose this hotel to see the Blue Impulse air show (Matsushima Air Base Air Festival). Hotels around Matsushima Air Base are naturally difficult to book, and considering the price and room conditions, I ended up choosing this hotel. Last time I traveled by car, but I realized how incredibly close it is—the hotel and the Shinkansen ticket gates are on the same floor— so this time I took the Shinkansen. The convenience is outstanding; they also stored my luggage after checkout, so I was able to shop until the very last minute. When I visit Sendai again, this is a hotel I would like to stay at.
- 4.80一休＿和尚さんวันที่โพสต์: 2/10/2026
It was a convenient and clean hotel.
Directly connected to the station, making it extremely convenient. The facilities and interior were new and comfortable. There were many shower options with great features, so it was comfortable even without taking a bath.
- 5.00WEICHINวันที่โพสต์: 29/9/2026
The best hotel ever.
This was the best Hotel I have stayed at in Japan over the past two or three years. The location is convenient, the Room is clean, the service is excellent, and the Room is spacious with well-equipped Facilities. It would not be an exaggeration to say it rivals a Disney Hotel. I will definitely stay here again next time.
- 4.60miyomocoวันที่โพสต์: 27/9/2026
Convenient.
Conveniently connected directly to the station. The bathroom is also easy to use, with a Japanese-style setup that lets you sit while washing. Whenever I come to Sendai, I choose this Hotel.
- 4.83水野かなでวันที่โพสต์: 21/9/2026
It was very comfortable.
I believe this was my second stay. The Room and the in-room bath were both spacious and very comfortable. With coffee, water, and other amenities provided, I was able to relax in the Room. The toiletries, such as lotion, were also well stocked. I was especially impressed that I received water again on the second night. Breakfast was excellent, with a wide variety of options to suit different preferences. The salad was fresh and delicious as well. The sausage I had on the third morning was so good that I regretted not having it on the second day too. This time I had work during the day, so I didn’t have time to use the lounge facilities, but next time I’d like to come for sightseeing and take it easy. It was very convenient—I could easily get to the restaurants inside the station area, and the subway station is also close by.
- 5.00いくりん＊วันที่โพสต์: 8/9/2026
Excellent hospitality!
Everyone, from the front desk to the housekeeping staff, was friendly and kind. Thank you for responding so quickly when we needed help.
- 4.80ウミちゃんวันที่โพสต์: 4/9/2026
Thank you for your support.
I woke up several times late at night to the sound of a high-pitched train whistle. Even though I was on the top floor, I had assumed it wouldn’t be an issue despite being right above the station—but that couldn’t be helped. Other than that, everything was excellent—especially the cleanliness, convenience, and hospitality. Both check-in and luggage storage were quick and smooth, and I’d definitely like to stay here again when visiting Sendai.
- 5.00ヒトヤスミวันที่โพสต์: 4/9/2026
It was a very comfortable stay! I’ll definitely stay here again.
- 4.67バーバラカモミールวันที่โพสต์: 1/9/2026
Breakfast voucher
The Room had a great view, and we could see the ocean in the distance. It was also clean and easy to use. The jet bath was very relaxing. Even with a slightly larger car, the self-parking garage was easy to park in. There was an entrance/exit inside the station building, which made shopping convenient as well. We could also walk to the morning market and the Hapina Nakakecho Shopping Street. A beef tongue restaurant called “Tsukasa” in Hapina Nakakecho Shopping Street was delicious. Highly recommended. One request: the print on the breakfast voucher is too small to read. Even for someone like me with only mild presbyopia who doesn’t need reading glasses, it’s hard to read; for those who do need reading glasses, it would be unreadable without them—especially in dim lighting. I would appreciate it if you could use slightly larger text so it’s easier for everyone to read. (I stayed two nights, but I couldn’t read the date and wasn’t sure which one to use.) I may have another opportunity to stay again in the future. Thank you for your consideration.
- 4.00punchiくんวันที่โพสต์: 1/9/2026
Excellent convenience
It’s close to the station, and even though it was raining, I was able to get to the Hotel without getting wet. When I got lost and called, the staff explained clearly and politely, which left a good impression. However, there was a line for check-in and no one was being assisted at all, so I waited for about 20 minutes with no guidance. If check-in starts at 3:00 PM, I would have appreciated a brief announcement. I’ve stayed at many Hotels, but this was my first time experiencing this kind of response, and I felt confused because I didn’t know why we were being kept waiting.
- 4.33黒豆1972วันที่โพสต์: 28/8/2026
The bathrooms in each room are excellent.
Because it is directly connected to Sendai Station and a JR East commercial building, the location was very convenient. The Hotel Facility was also new and spotlessly clean. In addition, I was impressed by the shower in the Room. It was great to enjoy a panoramic view from the large window. On the other hand, I would have preferred brighter lighting in the washroom. Breakfast tasted a bit too salty for me. I appreciated that the buffet offered plenty of vegetables and fruit along with delicious dressings. The staff were kind and helpful.
- 4.67物星 大วันที่โพสต์: 26/8/2026
Regarding the Room
After entering the Room, I noticed a few things and wanted to share them. When I opened the desk drawer, there was hair inside. Also, the coffee maker was dusty, so I wiped it down. It didn’t feel very pleasant. It may be a small detail, but please ensure thorough checks in the future.
- 4.17ちゃむぱぱวันที่โพสต์: 17/8/2026
A comfortable stay / Looking forward to continued room maintenance in the future
With direct access to Sendai Station, the location was excellent and made for a very comfortable stay in terms of convenience. Regarding the Room, everyone in my family experienced a sore throat and runny nose during our stay, and the symptoms improved when we went out during the day. It may have been related to cleaning or the air conditioning. Since the service, breakfast, and in-room bath were all very good, it felt a bit disappointing. I hope this feedback will be helpful for future guest Room maintenance.
- 4.50まだまだ修行中วันที่โพสต์: 2/8/2026
Direct access from the Tohoku Shinkansen ticket gates.
I have stayed here several times, and the Hotel entrance is on the same level as the Tohoku Shinkansen ticket gates, so even if I arrive early, I can quickly leave my luggage without going outside the station building and head straight to my destination, which is very convenient. I also appreciate that the lounge is available both before check-in and after check-out. The Premier King Room offers a great view of the lush main street by the East Exit leading toward the sea, and the scenery is excellent.
- 4.20いのまてtyuวันที่โพสต์: 7/7/2026
Generally good.
Pros: Directly connected to the station, making it very convenient. You can arrive by Shinkansen, leave your luggage right away, and head out. The Room is clean and has a pleasant feel, and the amenities are well stocked. YouTube and Amazon Prime work smoothly, which is great. Cons: The sofa is awkward to sit on and not very practical. There are only two coffee packets (many Hotel provide four). There isn’t a microwave on each floor, so you have to take the elevator to heat things up. It’s a convenient Hotel, so I have high expectations.
- 5.00ゆみぴんวันที่โพสต์: 23/6/2026
I’m a repeat guest i...
I’m a repeat guest in Sendai. With direct access to the station and luggage storage available, it’s truly convenient, and the Facility is excellent. I usually stay in a wide single, but this time I was able to make a Reservation for a Superior Double (it’s often hard to find availability). It was a bit more spacious, a corner Room with a sofa, and the bathroom, sink area, and toilet were completely separate. The bath also had a jet tub, making it very comfortable. Since I often stay on weekends, Rooms are rarely available, but if I can make another Reservation next time, I’d love to stay in this Room again.
- 5.00ちびにゃんวันที่โพสต์: 18/6/2026
It was clean and directly connected to the station.
Thank you for your hospitality. The hotel is directly connected to the station (so you won’t get wet in the rain), and the Room was clean. I was also pleased that there was no bed runner at the foot of the bed—something I personally don’t feel is necessary—and the crisp white sheets felt refreshing. Thank you very much.
- 4.83かず・さらいวันที่โพสต์: 15/6/2026
This Hotel has exceptionally high guest satisfaction.
With direct access from Sendai Station, the location is perfect. The Facility is new and spotless, and the Room is spacious with a high-quality bed. The sink and bath were also very convenient, making for a stress-free stay. Breakfast offered a wide variety of delicious options. Highly recommended for both business and sightseeing.
- 4.83KAWAKEI3วันที่โพสต์: 23/5/2026
The room was spotles...
The room was spotless, and I was very satisfied with my stay. I also had breakfast, and all the staff provided excellent service, which made my trip even more enjoyable. I would definitely stay here again!
- 5.00カプチーノ君วันที่โพสต์: 27/4/2026
The well-maintained facilities and attentive service made me feel at ease.
I had to stay unexpectedly, so I used this Accommodation. Since I wasn’t prepared at all, it was a huge help that the Room had chargers compatible with various smartphones. There were also bath salts and skincare items such as lotion, so I didn’t need to rush out to buy anything. Even though I was anxious at first, the Room was clean and I was able to relax and rest peacefully.
- 4.17jenny9785วันที่โพสต์: 14/4/2026
Needs improvement.
This is a hotel I often stay at when visiting Sendai. Overall, the location is excellent and the facilities are well equipped. However, on this stay I checked in twice at different times, and both front desk experiences took a long time. The first time, there were issues combining two reservations and the process did not go smoothly. The second time, they could not find my booking. Both check-ins took over 20 minutes. Other than that, everything was fine. As for breakfast, it has not changed much over the years. While the salad selection is quite good, the rest of the options are fairly ordinary. Breakfast is probably one of this hotel’s weaker points.
- 5.00よしにーวันที่โพสต์: 28/3/2026
Still wonderful as always.
For this price, the Room is so spacious and the bathroom is very user-friendly—I always feel it’s truly wonderful every time I stay. It’s also convenient that it’s directly connected to the station. The staff’s service is excellent as well, and I always have a pleasant stay.
- 5.00noraวันที่โพสต์: 12/3/2026
A Cozy Hotel
This was my second stay, and I really enjoyed soaking in the bathtub in a Room where the bathtub and shower are separate. The view from the lounge and the atmosphere there were wonderful. It’s a Hotel I’d like to stay at again.
- 5.00Hope＆Legactyวันที่โพสต์: 11/3/2026
Thank you for your support during the ice show.
Thank you for your hospitality during Mr. Hanyu’s ice show on March 9. Convenient access near the station, clean bedding, and a delicious breakfast. There is a Seijo Ishii in the same building, which was very convenient. The guest-only lounge was also wonderful. I would definitely like to stay again.
- 5.00JJ Chenวันที่โพสต์: 4/3/2026
The Top Choice Near Sendai Station
Right next to the station, making it very convenient for shopping and dining. The hotel is comfortable and has everything you need. I will definitely stay here again next time.
- 4.80めとろんวันที่โพสต์: 15/2/2026
Very good.
Conveniently connected directly to the station The Room was clean and comfortable The bath has a separate washing area, and the space was more than sufficient I had a very comfortable stay Thank you very much All of the staff were polite and pleasant One disappointing point: I arrived about 20 minutes before check-in time and was told I couldn’t check in until then, which is fine. However, I had to kill time, and when I came back at the scheduled time there was a long line, and it took 40 minutes to check in. I felt there could be a better way.
- 5.00@suziวันที่โพสต์: 13/2/2026
A cozy retreat that feels like your second home in Sendai
I always stay here when I visit my daughter. I initially chose this Hotel because it is directly connected to the station, but the front desk staff are courteous, the Room is comfortable, the bath is spacious, and the breakfast is delicious—making every stay very pleasant. I tried another international Hotel once, but it didn’t compare in comfort, so I came back. I will continue to stay here in the future.
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