รีวิวและความประทับใจจากผู้เข้าพักที่ Hotel Keihan Kyoto Grande - 2หน้า

(เกียวโต/บริเวณรอบสถานีเกียวโต) [ทั้งหมด 320 ห้อง]
คะแนนรวม
4.24
ดี (87)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.21
  • สิ่งอำนวยความสะดวก
    4.26
  • การบริการลูกค้า
    4.46
  • อาหาร
    4.34
  • น้ำพุร้อน・อ่างอาบน้ำ
    3.90
  • ความพึงพอใจ
    4.29
  • 4.17
    leaf51

    I was able to relax.

    Thank you for the room upgrade. The top floor and comfortable bed made my stay very pleasant. I suppose the poor manners of some individuals are unavoidable at any hotel, but it was disappointing that the breakfast was generally on the salty side with no lighter options. That said, the property is very close to the station, the room was clean, and the Keihan brand provides a sense of security, so I would like to stay again when I have business in Kyoto.

  • 4.20
    tsukumat

    Happy

  • 4.80
    ぽんぽんぺごぱ

    Good location and service!

    I had plans to visit various places from Rakunan to Rakuhoku and Ukyo Ward, and the access to all of them was excellent. Also, for places I didn't know how to get to due to lack of preparation, the front desk staff kindly explained in detail how to reach them! It might have been because it wasn't a busy time, but since I'm not used to sightseeing, it was really helpful! Thank you so much!!

  • 3.50
    Sophia Wu

    When I checked in on...

    When I checked in on August 25th, I was upgraded to a room on the 13th floor. Thank you very much to everyone at the hotel. My trip to Osaka was canceled due to a typhoon, so I stayed at your hotel for two days instead (I booked a room with breakfast for the first day and a room without breakfast through the website for the second day). I arrived at your hotel on the morning of August 30th and informed them that I wanted to check in, and when I checked in in the afternoon, I received breakfast coupons for two days. I mentioned that I wouldn't have time for breakfast on September 1st, but were these breakfast coupons given to us? The staff took the breakfast coupons from my hand. In the morning, the staff misunderstood that I wanted to order breakfast on September 1st and charged an additional fee. I was a little disappointed because the front desk staff did not try to communicate with me properly. I realized this time that I need to book through the reservation site. Do not go directly to the hotel to book a room. This is also a misunderstanding due to the language barrier.

  • 5.00
    Sophia Wu

    The hotel allows for...

    The hotel allows for check-in and check-out. As the JR was delayed at Kansai Airport, I switched to a bus to get to the hotel. It was 11 PM. After getting off, a walk of 80 meters brought me to Hotel Keihan Kyoto. My fatigue disappeared. I was happy to be upgraded to a room on the 13th floor and to have a complimentary drink bar. The amenities were excellent. To get to the central exit of Kyoto Station, you have to go through the north-south free passage. I really enjoyed the breakfast, which was traditional Japanese cuisine.

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