Mountain Lodge Amanosato

This was our eighth stay. Ever since our first visit, the Room, the private bath, and the surroundings of the Hotel have been very comfortable, and the meals are delicious. We stay about once a year, and it has become something my wife and I truly look forward to. This time as well, the food was excellent—especially the Chateaubriand, which was outstanding. Although it was rainy and we didn’t go to Mount Koya this time, we were able to see exceptionally beautiful flowering peach trees and weeping cherry blossoms around Sanso Amanosato.

It goes without saying that we absolutely love this Accommodation and fully intend to keep staying here in the future. And because we love it so much, we’ve visited 8 or 9 times over the past few years (I’m sure there are many guests who have stayed even more, though), and we’ve even stayed here on New Year’s Eve with my family. Including that time, a male staff member who has served us at dinner many times since our early visits asked us during this dinner, “(as if it were our first visit) How did you find out about our Accommodation?” I was confused and honestly quite sad. Maybe we just don’t stand out… I understand that to the staff we’re just one party among many guests, and of course you can’t be expected to remember everyone. I’m completely fine even if you don’t remember us—but I do feel that it would be better to check at least a little information in advance about the guests you’ll be serving. Also, he told exactly the same story in exactly the same way two days in a row (about rice being grown around here and being able to see fireflies), which actually made me worry that he might be very tired. Also, after returning home I realized we didn’t receive the Diamond benefit gift at checkout this time. With prices rising these days, it’s totally fine if there isn’t one—but were the two cans of alcohol in the paper bag left in our Room meant to be that? If so, neither my husband nor I can drink alcohol, so we couldn’t make use of it and it felt a bit unfair. I ended up writing at length because this service experience was a bit shocking for me, but everything else was truly wonderful, and all of your staff are always very kind to us. We would like to continue visiting in the future.