รีวิวและความประทับใจจากผู้เข้าพักที่ Sendai Akiu Onsen Kagabino-yu Ryokusuitei - 2หน้า

(จังหวัดมิยางิ/น้ำพุร้อนอาคิอุ) [ทั้งหมด 97 ห้อง]
คะแนนรวม
4.31
ดี (87)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.30
  • สิ่งอำนวยความสะดวก
    4.08
  • การบริการลูกค้า
    4.43
  • อาหาร
    4.43
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.36
  • ความพึงพอใจ
    4.25
  • 5.00
    Ibu
    วันที่โพสต์: 10/4/2025

    A wonderful accommodation full of hospitality

    The warm hospitality and attentiveness of the staff were truly delightful, and the facility was impeccably clean, making my stay extremely comfortable. The meals were so delicious that I couldn't help but indulge a little too much. I will definitely choose to stay here again when visiting Akiu.

  • 3.50
    asimek
    วันที่โพสต์: 27/3/2025

    Frequent communication errors occurred due to being overly analog.

    We stayed in a room with a private open-air bath for two nights, including breakfast and dinner, to celebrate my partner's birthday. As it was a surprise trip, I had been coordinating via email about meal times and shuttle bus usage for a month prior to our stay. On the day of arrival, an elderly woman at the reception assisted us; while she seemed informed about our plans, there was an air of haste that made me slightly uneasy. The next day, despite having reserved our dinner time well in advance and confirming it before heading out, we received a call saying that "the 7 PM dinner slot you reserved is now fully booked." Although I felt frustrated since this had been arranged a month ago, we managed to have dinner at 7 PM amidst some confusion. The food was delicious enough to ease my irritation. On the following morning, we had reserved breakfast at 7 AM but were told upon arrival that "it’s scheduled for 8 AM." Again, I clarified that this reservation was made one month ago and confirmed during check-in. Eventually, we were seated at a spacious table without further issues. However, these repeated mistakes began to build unease. What prompted me to write this review happened on the final day during checkout. The same elderly woman from check-in handled our checkout process just 15 minutes before departure time as the lobby was crowded with guests causing delays. We needed to catch the shuttle bus but her slow explanations pushed us close to missing it entirely. After confirming if we were using the shuttle bus service and finishing up just moments before its departure time—despite assuming they would ensure space for us—the shuttle left without us! My partner and I exchanged shocked glances as nearby staff (possibly the manager?) asked repeatedly for my name due to hearing difficulties which embarrassed me further by having to shout it multiple times. Eventually they offered transportation via microbus after stopping another bus mid-route which only added more awkwardness when boarding in front of other passengers waiting roadside instead of directly taking their microbus option initially suggested internally frustratingly thought better suited overall situation avoiding unnecessary embarrassment altogether! While aspects like baths or attentive service provided by attendants exceeded expectations unfortunately overshadowed negatively impacted experience leaving worst impression end otherwise enjoyable stay disappointing conclusion overall mood soured significantly

  • 3.67
    よよよゆよ
    วันที่โพสต์: 12/2/2025

    Popular Accommodation

    A popular accommodation, the large shuttle bus from Sendai Station was fully booked. The open-air bath is located down an outdoor staircase, and guests are advised to wrap themselves in a bath towel. Unfortunately, my used bath towel was taken by another guest, leaving me cold as I returned to the main bath. It would have been nice if there were towel racks near the open-air bath. It was enjoyable to listen to a concert in the lobby; however, since the lobby was cold, dressing warmly is recommended to avoid catching a cold. Dinner had excellent menu options, flavors, and service. However, breakfast felt like being in a school trip dining hall atmosphere and was disappointing. Considering its affordable price point, it’s understandable for this Onsen accommodation.

  • 4.50
    カンノマン
    วันที่โพสต์: 30/1/2025

    Kagaribi Gozen at Kagaribi no Yu

    I took my parents, who are over 85 years old, on this trip. The Onsen was pleasant and satisfying, but the distance to the Kagari-bi open-air bath was a bit far... My father only went once, and my mother didn't go at all. I visited three times and enjoyed every visit. For elderly guests, I recommend not overexerting themselves... but it is worth a visit. For dinner, we had the Kagari-bi Gozen, which was delicious, filling, and left no leftovers. The breakfast buffet was also abundant in variety and very tasty. Especially, the recommended waffles were outstanding. The dining Room was spacious and provided a pleasant atmosphere. The souvenir shop inside the facility had a wide selection, and the beer at the beer counter after the Onsen was excellent. I was very satisfied, but... my parents found the facility too large and worried about getting lost, so they relaxed in the Room. The Room was spacious, and they seemed satisfied with its comfort.

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  • 3.00
    三栗
    วันที่โพสต์: 28/1/2025

    After being guided to the Room, I felt a bit sad to find belongings from the previous guest left on the tatami in the Room.

  • 3.83
    グリーンウォーカー
    วันที่โพสต์: 6/1/2025

    The meals and hospitality are excellent, but there is room for improvement in the Facility.

    I stayed during the New Year. Both dinner and breakfast were delicious, with the Sendai beef steak at dinner being particularly exceptional. The breakfast offered a wide variety of both Japanese and Western options, which was very satisfying. It was disappointing that there were no towels provided in the washroom of the Room, only paper towels. Using paper every time I washed my hands filled up the trash bin quickly, and I was unsure how to manage when washing my face. The system of bringing bath towels and face towels from the Room to the bath was also not ideal. Considering this is a luxury Property with a relatively high price, it would be nice if guests didn’t have to deal with such inconveniences. Additionally, the quality of the bath towels was quite thin; I would prefer them to be thicker. The elevator and lobby were cold, possibly due to the age of the building, but it felt like I might catch a chill after bathing. I hope this can be improved. Since there is some distance from the large public bath to the open-air bath, it would be nice to have something like a bathrobe to wear during the winter. The open-air bath with bonfire lighting was beautiful, but it was too cold to enjoy, which was a shame. Although I have mentioned several areas for improvement, I am grateful to the staff for their pleasant service, which made this trip a memorable one.

  • 4.17
    kunu2025
    วันที่โพสต์: 3/1/2025

    It was a fresh experience.

    The open-air bath with bonfire was fantastic and had a magical atmosphere. The staff's dialect matched the Ryokan perfectly, which was delightful.

  • 3.00
    SORAAOINE
    วันที่โพสต์: 1/12/2024

    The satisfaction lev...

    The satisfaction level decreased as I was really looking forward to and had high expectations for the meals. This is just my personal opinion, but I didn't find the food delicious, and it was also disappointing that during dinner, the dishes (appetizers) were already set on the table with covers on them. It felt more like a banquet... Am I the only one who feels this way?

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