รีวิวและความประทับใจจากผู้เข้าพักที่ Zao Kokusai Hotel

• 5.00

  ばくじろう

  วันที่โพสต์: 9/11/2026

  A heartwarming overnight stay

  We stayed here to celebrate a family member’s birthday. The service was excellent from check-in, and we felt very welcome. Thank you also for kindly upgrading our room. The food was delicious, and the staff thoughtfully brought dishes that were easy for our child to eat. It was heartwarming that everyone, from the reception staff and porters to the dinner servers, wished us a happy birthday. The hot spring baths were clean, and the water quality was excellent. We look forward to staying for more than one night next time.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 4/11/2026～
  • 3 คน 1 ห้อง
  • Deluxe Twin Room [39 m², Japanese-Style Space with Ryukyu Tatami Flooring]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Zao Kokusai Hotel. We are truly grateful that you chose our hotel to celebrate a family birthday. We are delighted that you felt the warmth of our staff’s thoughtful words and attentive service, from check-in through your meals. It is wonderful to hear that your whole family enjoyed your time together, including the meals for your children. We are also honored that you enjoyed your room, the cuisine, and our signature hot spring baths, “Hachiemon no Yu.” The spacious bathing area, with its warm wooden interior, and the strongly acidic, sulfur-scented waters flowing directly from the natural spring are among Zao’s distinctive attractions. Zao’s natural scenery also offers something different to enjoy in every season. On your next visit, we hope you will stay for several nights and take your time enjoying the hot springs and Yamagata’s seasonal flavors. We sincerely look forward to welcoming you and your family back.

  ดูทั้งหมด
• 4.83

  にんじゃじゃん

  วันที่โพสต์: 9/11/2026

  Truly worthy of its five-star rating!

  Truly worthy of five stars! This was the best hotel I’ve stayed at in years. The food, service, and hot springs were all outstanding—I couldn’t fault a thing. What impressed me most was the staff’s thoughtful care and warm smiles, which conveyed their genuine hospitality. This was my first visit to Zao Onsen, and it became an unforgettable memory. What a wonderful hotel!

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 7/11/2026～
  • 2 คน 1 ห้อง
  • South Wing Japanese-Style Room [14 Tatami Mats + Window-Side Seating Area, All Rooms South-Facing with Views of Nature]
  • รวมอาหารเช้าและเย็น

  ดูทั้งหมด

  
  
  
  
• 5.00

  gamisan

  วันที่โพสต์: 28/10/2026

  Wonderful

  Bad weather kept us from seeing Okama Crater, and the autumn foliage had already faded earlier than usual, leaving us both dejected. But the kimono-clad staff member who served us dinner brought smiles back to our faces. So cheerful, attentive, and efficient! We’ll be back next year!

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 26/10/2026～
  • 2 คน 1 ห้อง
  • Deluxe Twin Room [39 m², Japanese-Style Space with Ryukyu Tatami Flooring]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you for staying at Zao Kokusai Hotel. We understand your disappointment that poor weather kept you from seeing Okama Crater and that the autumn foliage was already past its peak. We were therefore delighted to hear that our staff’s hospitality at dinner helped bring smiles back to both your faces. Thank you for your kind words about our staff’s cheerful, attentive, and efficient service. We will continue to offer personalized hospitality so that not only the food, but also the simple exchanges with our staff, become cherished memories of your trip. We are especially grateful for your words, “We’ll be back next year!” We hope your next visit brings clear views of Okama Crater and Zao’s beautiful autumn foliage, allowing you to discover a different side of the area’s charm. All of us look forward to welcoming you both back next year for another stay filled with smiles.

  ดูทั้งหมด
• 4.50

  kirakira/boshi

  วันที่โพสต์: 28/10/2026

  Zao Onsen in Autumn

  Unfortunately, it was raining on the day we arrived, but the hotel picked us up at the bus terminal. Since it was too early to check in, we left our luggage and were taken to a separate hot spring bath at their sister hotel. Our room was spacious, with views of the ropeway, a bridge, and the colorful autumn scenery. For dinner, we each tried a different style of sukiyaki, one seared and one traditional. The meat was very tender and delicious. The hotel was clean, and the outdoor baths in the large communal bathing areas, which alternate between men and women, had a lovely atmosphere, surrounded by autumn foliage. When it rained, we wore traditional rain hats while soaking. The breakfast buffet was average. After breakfast, the hotel drove us to the ropeway, where we enjoyed the magnificent scenery. We also visited the large outdoor bath, making the most of Zao Onsen. All the hotel staff were friendly. Thank you for taking such good care of us.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า5
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 25/10/2026～
  • 2 คน 1 ห้อง
  • ＜Opened December 2021＞ South Wing Western-Style Room [46 m², Ryukyu Tatami Flooring]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you for staying at Zao Kokusai Hotel. Although the weather was unfortunately poor on your arrival day, we were delighted to read that you enjoyed exploring the hot springs, including the separate bathhouse at our sister hotel and Zao Onsen’s large open-air bath. We are pleased that you enjoyed views of the ropeway, bridge, and mountains in their autumn colors from your room. We are also glad you savored the tenderness and flavor of Yamagata beef in the seared yakisuki and sukiyaki served at dinner. Your kind feedback is a great encouragement to our culinary team. We hope that soaking in the open-air bath in the rain while wearing a traditional straw hat also became a memorable part of your Zao experience. Thank you for sharing your honest feedback about the breakfast buffet. We will continue to make improvements so that breakfast is just as satisfying as dinner. We sincerely appreciate your warm words about our staff. Please visit us again in another season to enjoy Zao’s ever-changing scenery and the milky-white natural hot spring waters of Hachiemon no Yu. All of us look forward to welcoming you back.

  ดูทั้งหมด
• 5.00

  Ma Ku

  วันที่โพสต์: 27/10/2026

  An exceptional inn in Yamagata that kept my mother smiling

  My wife and I had a wonderful stay here in March 2026, so this time I returned with my mother, who is over 80, wanting her to experience the charm and atmosphere of Zao Kokusai Hotel. Although the skies were unfortunately cloudy that day, we were delighted to be back. Our stay exceeded expectations in every respect, but what stood out once again was the staff. Their genuine smiles and thoughtful care go well beyond scripted service and put them in a class of their own among the many places we have stayed. I believe this kind of hospitality comes from truly caring about guests. The gentle yet cheerful greetings at breakfast and dinner were especially lovely. They conveyed the staff’s friendliness and warmth and made us feel completely at ease. The young woman who showed us to our room was new to the team and had such a fresh, endearing manner. My mother remarked that talking to her felt just like chatting with her own granddaughter, which really stayed with me. Every part of the hotel was also carefully cleaned and maintained, making our stay extremely comfortable. The floors in the bathing and changing areas were even more beautifully polished than on our previous visit, and the subtle scent of wood added a lovely sense of luxury. The breakfast and dinner, the atmosphere of the baths, and the mineral-rich hot spring water with its distinctive sulfur scent were, needless to say, superb. The hotel takes particular care with the “beginning” and “end” of each experience in an understated way. The welcome dumplings and fruit, along with the delicious and creative dessert at dinner, perfectly captured their thoughtful, heartfelt hospitality. I came away convinced that the hotel’s consistently high ratings stem from the staff’s sincerity and warmth. Those qualities shine through in their greetings, service, cleaning, and cooking, creating memorable and satisfying stays for guests. It was a pleasure to see that the wonderful staff we met in March this year had refined their skills even further. I hope they continue sharing the wonders of Yamagata and Zao with many more people.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 26/10/2026～
  • 2 คน 1 ห้อง
  • ＜Opened December 2021＞ South Wing Western-Style Room [46 m², Ryukyu Tatami Flooring]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you for staying with us again at Zao Kokusai Hotel. We are especially grateful that you returned with your mother following your visit in March this year. Nothing makes us happier than knowing you enjoyed your previous stay so much that you wanted your mother to experience our hotel’s charm as well. We are honored to hear that this stay also exceeded your expectations. Your warm praise for our staff’s smiles and thoughtful care is particularly touching. Hearing that your mother felt comfortable, from the greetings in the dining room to the time spent with the new staff member who showed you to your room, brought smiles to our faces as well. Your kind words will surely give that new team member great confidence and encouragement. Thank you also for noticing the cleanliness throughout the hotel, the care taken to keep the communal baths and changing rooms spotless, and even the fragrance of the wood. Your comments mean a great deal to the staff responsible for daily cleaning and maintenance. We are also delighted that you enjoyed not only the meals and hot springs, but also the little touches, such as the welcome dumplings and fruit, and the dessert at dinner. Your description of hospitality born from “authenticity” and “heart” perfectly captures the approach we strive to uphold. We will share your kind words with our entire team and continue working to make our hotel a place that brings genuine joy to every guest. We hope you will visit again with your mother and the rest of your family. With Zao’s natural scenery changing with each season and the milky-white natural hot spring waters of Hachiemon no Yu awaiting you, all of us look forward to welcoming you back.

  ดูทั้งหมด

  
  
  
  
  
  
  
  
  
  
  
• 5.00

  Manawa

  วันที่โพสต์: 19/10/2026

  I was satisfied with this hotel.

  The building shows its age, but the interior was spotless, and our room was exceptionally well cleaned! Dinner was excellent in both taste and presentation. Breakfast was average. All the staff were professional and welcoming. It was a wonderful surprise to find such consistently excellent service at a regional hotel! I stayed with my parents, who were also delighted. It made for a lovely, memorable trip. Thank you!

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 17/10/2026～
  • 3 คน 1 ห้อง
  • Premium Twin Room [52 m², Japanese-Style Area with Ryukyu Tatami + Massage Chair]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Zao Kokusai Hotel. We are delighted that you chose us for your special trip with your parents and that everyone enjoyed their stay. We sincerely appreciate your kind words about the cleanliness of our hotel and guest rooms, the taste and presentation of dinner, and our staff’s service. Our signature natural hot spring, Hachiuemon no Yu, features milky-white waters in an airy setting filled with the warmth of wood. Its sulfur-rich waters flow directly from the source. We hope you enjoyed a relaxing time surrounded by Zao’s natural beauty. We will take your feedback on breakfast into account as we work to offer an even more satisfying dining experience. We will continue striving to make our hotel a memorable part of every guest’s journey. Our entire team looks forward to welcoming you and your family back.

  ดูทั้งหมด
• 5.00

  汪 維榮

  วันที่โพสต์: 16/10/2026

  Enjoy Zao in Autumn

  I stayed with my 97-year-old mother. The senior-friendly meals were just right in both flavor and portion size. Since we were staying multiple nights, the staff kept a full bottle of Yamagata wine for us, and we were able to enjoy it together. The free-flowing hot spring bath (pH 1.6) left our skin feeling refreshed without making us sweaty afterward, and my mother was very satisfied as well. The bathhouse, with its warm wooden atmosphere, was charming and wonderful. The weather was great, and from the ropeway we could see Mt. Gassan in the distance. Because it was a weekday, many of the guests were older (myself included), and at the breakfast buffet they seemed to be enjoying the wide variety of Yamagata flavors. It wasn’t peak winter season, but the hot spring town has lots of ups and downs; I thought it might have been even more enjoyable if there were a town-circulation bus coordinated by places like the tourism association (especially in an era when 30% of the population is elderly)… though that’s not really feedback about the accommodation itself.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 12/10/2026～
  • 2 คน 1 ห้อง
  • Premium Twin (52 m², Japanese-style space with Ryukyu tatami + massage chair)
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Zao Kokusai Hotel. We are truly delighted that you chose our hotel for your trip with your 97-year-old mother and that you were able to relax and enjoy your time together. We are also pleased to hear that the taste and portion sizes of the meals were just right for her. It is wonderful to know that you both enjoyed Yamagata wine as well—we can easily imagine what a lovely moment it was. Thank you also for enjoying our free-flowing hot spring baths fed directly from the source, as well as “Hachiuemon-no-Yu,” where you can feel the warmth of wood. We are glad you enjoyed local Yamagata flavors at our breakfast buffet. With good weather on your side, we are happy to hear you also took in the view of Mt. Gassan from the ropeway, and we hope your time in Zao became a memorable trip. Thank you as well for your valuable feedback regarding getting around the hot spring town. We will keep it in mind as we continue working to make sightseeing in Zao more comfortable for guests of all ages. We would be honored to welcome you again with your mother, and we sincerely look forward to seeing you both again.

  ดูทั้งหมด
• 5.00

  パインママ

  วันที่โพสต์: 29/9/2026

  It was an excellent Hotel after all.

  This was our second stay. Last time, the hotel was spotless with thorough cleaning and the service was excellent, so we already felt it was a rare gem. This time, they upgraded our room, and we were able to enjoy a spacious, newer room. The food was delicious, the staff member who assisted us during meals was very pleasant, and of course the front desk staff were also wonderful—once again confirming what a welcoming hotel this is. We stay in many different places, but in reality there aren’t many hotels where you can feel this comfortable. I’m impressed by everything. It may be that everyone works in an enjoyable environment and that putting hospitality first is part of the hotel’s culture—but I truly felt that maintaining that consistently across all staff is not easy to achieve. We made more great memories here, and I sincerely hope to stay again. Thank you very much.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 28/9/2026～
  • 2 คน 1 ห้อง
  • Deluxe Twin [39 m², Japanese-style space with Ryukyu tatami flooring]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Zao Kokusai Hotel again. We are truly delighted to welcome you back for your second visit. We sincerely appreciate your kind compliments regarding the cleanliness of our facilities, your room, and our meals, as well as the warm words for our staff at the front desk and in the dining area. We are also pleased to hear that you were satisfied with the room upgrade and were able to relax comfortably in a more spacious room. Receiving such high praise from a guest who has stayed at many different accommodations—saying that there are not many hotels where one can feel this comfortable—is a great joy and encouragement for all of us. Thank you as well for noticing our working environment and service attitude. We are glad that our desire to provide you with a pleasant stay came through, and we will continue to value heartfelt hospitality from each member of our team. We hope that on your next visit, we can once again offer you a relaxing time along with Zao’s sulfur-scented hot springs and Yamagata’s seasonal flavors. All of us look forward to welcoming you again.

  ดูทั้งหมด
• 5.00

  ひなぴち

  วันที่โพสต์: 13/9/2026

  Wonderful

  The building, staff, meals, and Onsen were all excellent.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 12/9/2026～
  • 2 คน 1 ห้อง
  • Deluxe Suite (57 m², Living Room + Bedroom)
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Zao Kokusai Hotel. We are truly delighted to hear that everything—from the building and our staff to the meals and the Onsen—was “excellent.” Knowing that you thoroughly enjoyed your stay is a great encouragement to all of us. Our Hotel offers a calm, relaxing atmosphere with a modern Japanese design and the warmth of natural wood. Our cuisine features seasonal ingredients from Yamagata, allowing you to enjoy the flavors of each season. Above all, one of our greatest highlights is “Hachiuemon-no-Yu,” where you can experience Zao Onsen’s distinctive sulfur-rich waters—milky white to pale green—flowing directly from the source. We hope you were able to unwind and soothe your everyday fatigue in our spacious indoor bath and open-air bath. We will continue striving to be an Accommodation that guests can truly enjoy, cherishing comfort throughout the Hotel, Yamagata’s cuisine, Zao’s Onsen, and heartfelt hospitality. When you visit Zao again, we would be honored to welcome you back.

  ดูทั้งหมด
• 4.83

  アーちゃま

  วันที่โพสต์: 12/9/2026

  The meals were delicious.

  The Japanese-style dinner was very delicious. The portion size was just right. The staff were kind. I love saunas, so it was a little disappointing that there wasn’t one. If I have the chance to visit Zao again, I would definitely like to stay here again.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ5

  • 3/9/2026～
  • 2 คน 1 ห้อง
  • Deluxe Twin (39 m², Japanese-style space with Ryukyu tatami flooring)
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Zao Kokusai Hotel. We are delighted to hear that you enjoyed our cuisine, which highlights seasonal ingredients and the distinctive flavors of Yamagata. Our culinary team is also very pleased. Thank you as well for your kind words about our staff. We always strive to ensure every guest has a comfortable stay, and we are happy that our hospitality came through. We sincerely apologize for disappointing you regarding the sauna. While our Hotel does not have a sauna, you can relax in Zao Onsen’s signature milky-white, highly acidic sulfur spring in a warm wooden bathhouse with a traditional atmosphere. The refreshing comfort after warming up in the Onsen is also one of our highlights. Encouraged by your comment, “If I have the chance to visit Zao again, I would definitely like to stay here,” we will continue welcoming guests with delicious meals and heartfelt service. All of us look forward to seeing you again.

  ดูทั้งหมด
• 4.33

  youtaman

  วันที่โพสต์: 28/8/2026

  Classico

  We stayed in midsummer as a couple with our two daughters in their 20s. The view from the Room was wonderful, and the Hotel Facility felt reliable and well maintained. The meals were exceptionally delicious. Zao Onsen itself is an old ski resort, but the classic atmosphere made for a pleasant experience.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ4

  • 24/8/2026～
  • 4 คน 1 ห้อง
  • South Wing Japanese-Style Room [14 Tatami Mats + Veranda, All Rooms Face South with a Natural View]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Zao Kokusai Hotel. We are delighted to hear that you were satisfied with the view from your Room, our in-house Facilities, and the meals. Your comment that “the food is exceptionally delicious” is especially encouraging for our kitchen team. We are also pleased that you enjoyed the historic streetscape of Zao Onsen and its nostalgic atmosphere as a classic ski resort. Surrounded by rich nature, Zao offers a calming charm that goes beyond modern comfort. We will continue to cherish the character of this historic Onsen area while striving to provide an Accommodation where everyone can stay with peace of mind and comfort. We hope you will visit again in another season to enjoy Zao’s winter wonderland as well as its beautiful scenery in spring and autumn. All of us look forward to welcoming you and your family again.

  ดูทั้งหมด
• 5.00

  ホブのぶ

  วันที่โพสต์: 4/8/2026

  It was a very nice accommodation.

  The Room, meals, and staff were all wonderful, and I was able to relax. The Onsen is strongly acidic, and I felt re-energized.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 2/8/2026～
  • 2 คน 1 ห้อง
  • Deluxe Twin [39 m², Japanese-style space with Ryukyu tatami flooring]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Zao Kokusai Hotel. We are truly delighted to hear that you were satisfied with your Room, the meals, and our staff’s service, and that you were able to relax wholeheartedly during your stay. Your kind words of praise for our staff mean a great deal to us and are a wonderful encouragement. We are also very pleased that you enjoyed our signature 100% free-flowing cloudy Onsen—an intensely acidic sulfur spring—and that it made you feel “as if you gained energy.” The abundant volume and distinctive quality of Zao Onsen are highly regarded by many guests, and together with our large public bath filled with the warmth of wood and our open-air bath overlooking seasonal scenery, we hope they provide a soothing experience for both body and mind—one of the key charms of our Hotel. We will continue striving to be an Accommodation that satisfies you no matter how many times you visit, through cuisine featuring seasonal Yamagata ingredients, a calm atmosphere unique to a historic Accommodation, and heartfelt hospitality. All of us look forward to welcoming you again amid Zao’s beautiful nature in another season.

  ดูทั้งหมด
• 4.83

  硫黄臭大好きマン

  วันที่โพสต์: 31/7/2026

  Thank you for a wonderful time.

  My first time at Zao Onsen. I love sulfur springs, and I thoroughly enjoyed both the indoor bath and the open-air bath. It was lightly raining, but they had a hat-like cover (like what Jizo statues wear) available so my head wouldn’t get wet. Thanks to that, I was able to relax in the open-air bath as well.\nThe meals were also excellent—Yamagata beef and all the other dishes were delicious. The rice was Tsuyahime, making for a high-quality dinner with local ingredients.\nThanks to the staff’s warm smiles and attentive service, I had a wonderful time.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 28/7/2026～
  • 1 คน 1 ห้อง
  • Deluxe Twin [39 m², Japanese-style space with Ryukyu tatami flooring]
  • รวมอาหารเช้าและเย็น

  ดูทั้งหมด
• 4.33

  ルルルEngland

  วันที่โพสต์: 16/7/2026

  Milky Sulfur Hot Spring

  A must for Onsen lovers: a milky-white, sulfur-rich natural hot spring with free-flowing source water. I was truly impressed by how wonderful Zao Onsen is. I stayed three nights in Yamagata, and this was the best place. I planned my trip to match cherry season, and the fresh greenery was dazzling—it became an unforgettable journey. I will visit again. Thank you for your hospitality. One note: conversations in the office behind the front desk could be heard outside more than expected. Ho ho ho.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า4
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 15/6/2026～
  • 2 คน 1 ห้อง
  • Deluxe Twin [39 m², Japanese-style space with Ryukyu tatami flooring]
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Zao Kokusai Hotel. We are truly honored that you enjoyed our proud 100% free-flowing, highly acidic sulfur Onsen sourced directly from the spring, and that you even told us it was “the best of our three nights in Yamagata.” The milky-white sulfur Onsen of Zao has long been loved by many, and we are delighted that you were able to experience its appeal. We also warmly enjoyed reading that your visit during cherry season, together with Zao’s beautiful fresh greenery, became an unforgettable trip. As Zao shows a different charm in every season—such as autumn foliage and winter snow monsters—we would be delighted to welcome you again at another time of year. Thank you as well for your comment that conversations in the office behind the front desk could be heard outside. To ensure a calm and relaxing atmosphere for all guests, we will be even more mindful of our volume and manner of speaking and continue working to create a more comfortable environment throughout the Hotel. Encouraged by your kind words, “I’ll come again,” all of us look forward to welcoming you back and providing another memorable stay.

  ดูทั้งหมด
• 5.00

  voyage0530

  วันที่โพสต์: 11/6/2026

  This was my first st...

  This was my first stay here. Thank you for accommodating us in a wonderful Room. The dinner was also very delicious. The bath had a great atmosphere as well. There were a fair number of guests at this Hotel, but the Zao Onsen town felt quiet and deserted. Maybe because it was the off-season? Or because it was a weekday?

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 4/6/2026～
  • 3 คน 1 ห้อง
  • Deluxe Twin (39 m², Japanese-style space with Ryukyu tatami flooring)
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Zao Kokusai Hotel. We are truly delighted that you chose our Hotel for your first trip to Zao Onsen, and that you were satisfied with your Room, dinner, and the Onsen. Our cuisine features seasonal ingredients unique to Yamagata, and our Onsen offers 100% free-flowing sulfur spring water—one of Zao Onsen’s greatest prides—so we are especially pleased that you were able to fully enjoy its charm. Thank you as well for sharing your impressions of the Onsen town. Depending on the season and day of the week, it can be relatively quiet at times; however, we hope this allowed you to relax and enjoy the unhurried pace that is unique to Zao. As the seasons change, both the scenery and the liveliness of the town transform dramatically, offering different highlights such as winter snow monsters and ski season, or autumn foliage. We would be honored to welcome you again in a different season so you can discover new charms of Zao. All of us look forward to seeing you again.

  ดูทั้งหมด
• 4.83

  60kuma

  วันที่โพสต์: 4/6/2026

  The bath is excellent, and the food and Room are also good, but...

  There is no beer in the vending machines, and while you can find it at the shop, it is expensive. We strongly recommend buying it in town in Yamagata in advance.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 2/6/2026～
  • 1 คน 1 ห้อง
  • South Wing Japanese-Style Room [14 Tatami + Veranda, All Rooms South-Facing with a Natural View]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Zao Kokusai Hotel. We also sincerely appreciate you taking the time to share your feedback about your stay. We apologize that our in-house beverage sales did not meet your expectations. At present, our vending machines do not carry alcoholic beverages, and beer and other alcohol are available only at the shop. We understand this may have caused inconvenience or felt expensive. We will take your comments as valuable feedback to help improve our services. We will continue striving to enhance our Facility and services so that all guests can enjoy a comfortable stay. If you have another opportunity to visit, we hope you will relax in our 100% free-flowing natural Onsen, “Hachiuemon-no-Yu.” All of us look forward to welcoming you again.

  ดูทั้งหมด
• 4.67

  cone

  วันที่โพสต์: 2/6/2026

  The Onsen is amazing.

  I saw this Hotel on TV and stayed here this time. The Onsen water was very good for my dermatitis, and the mineral deposits were excellent. The Hotel is old, but the meals were delicious, the view from the Room was great, and the Hotel staff were kind. The massage in particular was outstanding. I would like to see the winter snow monsters as well. If possible, I would like towels to be available in the bath area too.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 31/5/2026～
  • 3 คน 1 ห้อง
  • South Wing Japanese-Style Room [14 Tatami Mats + Veranda, All Rooms South-Facing with Nature Views]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Zao Kokusai Hotel. We are also truly grateful that you chose our Hotel after seeing it on TV, and for sharing your kind feedback. We were delighted to hear that you enjoyed the sulfur Onsen unique to Zao Onsen and the yunohana, and especially that the spring quality suited your skin. In addition, we are honored by your “excellent” comments regarding the meals, the view from your Room, our staff’s service, and even the massage. We are most pleased if we were able to provide you with a relaxing and soothing time both physically and mentally. Thank you as well for your valuable suggestion regarding towels in the large public bath. We will take it into consideration as we continue working to improve our services and create an even more comfortable environment for our guests. We hope you will visit Zao again in winter. All of us look forward to welcoming you back in Zao, where each season offers its own unique charm.

  ดูทั้งหมด
• 4.00

  koguriyama

  วันที่โพสต์: 19/5/2026

  Clean, spacious, and well-maintained.

  Five of us—three generations of our family—stayed here. The Facility was spotless throughout and very comfortable, and it was an impressive Accommodation. The staff were kind and helpful as well. Breakfast offered a wide variety of dishes and was delicious, making our trip truly enjoyable. One minor drawback is the location at the top of a hill, which makes it a bit difficult to enjoy activities outside the Accommodation. For that reason, we would have liked to see a few more touches to help guests spend an elegant, relaxing time on-site. While there are quality chairs here and there, the reading area—something every good Hotel has—felt somewhat lacking. We thought that having more books about Zao, alpine plants, skiing, kokeshi dolls, and other local topics could offer guests an even richer experience of the area.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก3
  • การบริการลูกค้า4
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ4

  • 16/5/2026～
  • 5 คน 1 ห้อง
  • South Wing Japanese-Style Room (14 Tatami + Veranda, All Rooms Face South with Nature Views)
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Zao Kokusai Hotel. We are also truly grateful that you chose our Hotel for your precious three-generation family trip. We were delighted to read your kind comments regarding the cleanliness and atmosphere of the Hotel, as well as our staff’s service. We are also pleased to hear that you enjoyed breakfast and that your whole family had a wonderful time together. On the other hand, thank you sincerely for sharing your valuable feedback regarding our location and how to spend time within the Hotel. Precisely because we are in a quiet mountain setting, we are reminded of how important it is to create ways for guests to enjoy an even more fulfilling stay inside the Hotel. At our Hotel, we strive to provide spaces where you can relax at ease, such as “Hachiuemon-no-Yu,” a free-flowing hot spring bath with a gentle sulfur scent, as well as complimentary ice pops and coffee in our after-bath lounge. We will make use of your feedback in future improvements and continue aiming to be an Accommodation where guests can spend their time even more comfortably and meaningfully. We would be delighted if you visit Zao again in another season with your family. All of us look forward to welcoming you again.

  ดูทั้งหมด
• 5.00

  南十字星932

  วันที่โพสต์: 5/5/2026

  The mountain Onsen was wonderful.

  This area is popular with skiers in winter, but spring was just as wonderful, with fresh greenery and a secluded mountain open-air Onsen that felt like a hidden hot spring. The relaxing scenery made me want to linger forever, and the nostalgic design of the Onsen building made it a truly memorable experience. The Tsuyahime rice and local dishes were also delicious.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 1/5/2026～
  • 2 คน 1 ห้อง
  • Premium Twin (52 m², Japanese-style space with Ryukyu tatami + massage chair)
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Zao Kokusai Hotel. Zao is lively with skiing in winter, and we are truly delighted to hear that you also enjoyed your stay amid the fresh greenery and tranquility of spring. It is our great pleasure to know that you were able to relax in our open-air bath surrounded by the gentle green of the mountains, and that you also appreciated the nostalgic design of our bathing area. Your kind words—saying it was a view you could gaze at without noticing the time—mean more to us than anything. We are also very pleased that you enjoyed our meals, including Yamagata’s branded rice “Tsuyahime” and local specialties. We will continue to cherish and offer flavors unique to this region. As Zao offers different charms in every season, we would be honored if you visit us again at another time of year. We sincerely look forward to welcoming you again.

  ดูทั้งหมด
• 5.00

  k・M

  วันที่โพสต์: 19/4/2026

  Everything was wonderful.

  Because we stayed in a Special Room, the view, spaciousness, and cleanliness were all perfect. As for the meals, the presentation and portion size initially felt fairly standard, but once we started eating, we could truly sense the depth behind each dish—from the appetizers onward—and how much care and thought had gone into every single item. The flavor exceeded our expectations. Regarding the large public bath: since it is a strongly acidic sulfur Onsen, there was indeed a strong sulfur smell throughout. However, the bath water at “Oomiya Ryokan,” a group Ryokan with Shuttle Service included, felt even better. When I asked about it, I was told that the source spring is actually here and that hot water is supplied to Zao Kokusai Hotel via piping. For that reason, I would recommend experiencing bathing at Oomiya Ryokan during your stay—or even after check-out by leaving your luggage here. (However, please note that Oomiya Ryokan is a small three-story property with no elevator, so I do not recommend staying overnight there.) As for Zao Onsen overall, I was impressed by how abundant the flow from the source springs is—more than expected—and felt that both its strong acidity (similar to Manza Onsen in Gunma Prefecture) and its intense sulfur aroma and milky-white appearance are quite alike. Lastly, all of the staff at Zao Kokusai Hotel provided excellent service. I would like to visit again in a different season. P.S.: The open-air bath is free-flowing from the source spring (kakenagashi), but I did wish the water temperature could be set a bit higher.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 15/4/2026～
  • 2 คน 1 ห้อง
  • Special Suite (Living Room + 10-Tatami Room + Bedroom, Massage Chair Included)
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Zao Kokusai Hotel. We were delighted to hear that you were satisfied with the view, spaciousness, and cleanliness of our special room. We are also truly pleased that you felt the care and creativity put into each dish, and we greatly appreciate your comment that it was “more delicious than you imagined.” This is a tremendous encouragement for our culinary team. Regarding the Onsen as well, we were glad to know you enjoyed your stay while gaining a deep understanding of the qualities of the spring water. We are happy that you were able to experience the abundant flow and strongly acidic sulfur spring unique to Zao Onsen, including the baths at our sister property, Omiya Ryokan. At our Hotel as well, we strive to ensure you can fully enjoy our free-flowing natural hot spring water. Thank you also for sharing your feedback on the temperature of the open-air bath. As it is easily affected by outdoor conditions, we will continue daily management efforts so that it remains as comfortable as possible. We sincerely appreciate your kind words about our staff’s service. We look forward to welcoming you again and sharing Zao’s seasonal charms with you.

  ดูทั้งหมด
• 5.00

  Ma Ku

  วันที่โพสต์: 20/3/2026

  An Accommodation filled with the blessings of Zao and the heartfelt hospitality of Yamagata

  A wonderful location with views of Zao. The creative, thoughtfully prepared meals were outstanding, and the sulfur Onsen—though known as one of Japan’s strongest acidic springs—was surprisingly comfortable, gently soothing as you soak. The natural atmosphere throughout the Onsen, along with the surrounding nature and starry sky seen through the windows, made it truly special. I believe this is one of Japan’s finest hot springs. The water was slightly on the hotter side, and I was able to enjoy the open-air bath for a long time. Above all, what I came to Yamagata seeking was the warmth and kindness of its people that I had experienced before—and this time it exceeded my expectations. The hospitality felt completely natural, never like a routine service task, and their genuine care was truly comforting. It was the most relaxed I have ever felt at an Onsen Accommodation. There may be many other Accommodations that feel luxurious simply because money has been spent on buildings or meals, but I felt Zao Kokusai Hotel is a rare and wonderful place where you can still sense what matters most in Japanese hospitality: the sincere kindness and warmth of the people who work there. Despite being a large and spacious Accommodation, their attentiveness in every detail throughout the Facility was exceptional in so many ways.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 17/3/2026～
  • 2 คน 1 ห้อง
  • South Wing Japanese-Style Room [14 Tatami + Veranda, All Rooms Face South with Nature Views]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Zao Kokusai Hotel and for sharing your heartfelt feedback. We are truly delighted to hear that you enjoyed our location with views of Zao’s nature, our thoughtfully prepared cuisine, and our signature sulfur Onsen. We are especially pleased that your time surrounded by the starry sky and the natural scenery allowed you to relax both body and mind. Your kind words about the warmth of the people in Yamagata mean a great deal to us and are a true encouragement. It is an honor to know that you felt our hospitality was natural and comfortable. We will continue striving to be an Accommodation where guests can truly unwind, valuing not only well-equipped Facility offerings but also genuine human warmth. We would be grateful to welcome you again in another season, so you can enjoy a soothing stay along with all that Zao has to offer. We sincerely look forward to seeing you again.

  ดูทั้งหมด

  
  
  
  
  
  
  
  
  
  
• 4.83

  はやまゆきお

  วันที่โพสต์: 14/3/2026

  Spacious and comfortable

  My spouse and I stayed in the South Wing for three nights and went skiing for two days. The building feels spacious throughout, and the Room was large and relaxing. Access to the ski drying room was convenient, and we loved being able to step out to the slopes right away. The Onsen is a sulfur spring, but the smell was not particularly noticeable, and the open-air bath was very pleasant. Dinner featured thoughtfully prepared dishes and tasted fine, but the portions were too large for an elderly couple like us. The breakfast buffet offered a wide variety of options and was very satisfying. The staff greeted us properly, and their friendly service was appreciated. Overall, it was a comfortable and relaxing four-day stay.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 9/3/2026～
  • 2 คน 1 ห้อง
  • <Opened in December 2021> South Wing Western-Style Room [46 m², Ryukyu tatami flooring]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Zao Kokusai Hotel. We are delighted to hear that you chose our Hotel for your trip as a couple and enjoyed a relaxing 3-night, 4-day stay. We truly appreciate your kind comments about the spacious Room in the South Wing, the layout of the building, and the convenient access from the ski drying room to the slopes, which helped make your ski trip comfortable. We are also pleased to know you were able to unwind in our sulfur Onsen and open-air bath. Regarding the dinner portion size, we will take your valuable feedback into consideration moving forward. Your warm words about our breakfast buffet and staff service are greatly encouraging. We will continue striving to remain an Accommodation where all guests can enjoy a comfortable stay. When you visit Zao again in another season, we would be grateful if you would stop by again. All of us look forward to welcoming you back.

  ดูทั้งหมด
• 5.00

  JJ Chen

  วันที่โพสต์: 4/3/2026

  Highly recommended.

  I had a very relaxing day in Zao. The hotel was comfortable, and the public bath was especially soothing and well maintained. There is also a footbath you can enjoy. Both dinner and breakfast were delicious with a wide variety of options, and it was quick to get to the ropeway the next day. I would definitely stay here again on my next visit.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 23/2/2026～
  • 2 คน 1 ห้อง
  • Deluxe Twin (39 m², Japanese-style space with Ryukyu tatami flooring)
  • รวมอาหารเช้าและเย็น

  ดูทั้งหมด
• 5.00

  さとなお

  วันที่โพสต์: 17/12/2025

  An amazing accommodation beyond words

  I love Onsen and visit Onsen accommodations across the whole country almost every month, but this accommodation feels exceptionally comfortable and special. The Onsen is very calming, with sulfuric water that makes your skin smooth and gives you a rejuvenated feeling. The meals are made with local ingredients, offering both excellent presentation and taste! Personally, I loved the Yonezawa beef grilled on a ceramic plate. The room was upgraded by the kind courtesy of the accommodation, providing a very spacious space with a sofa and massage chair. It was incredibly quiet and relaxing. Time passed slowly here, and I had a great night's sleep in the large bed. I deeply appreciate the thoughtfulness and hospitality of all the staff members, and I look forward to visiting again.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 14/12/2025～
  • 2 คน 1 ห้อง
  • Deluxe Twin [39 sqm, Japanese-style space with Ryukyu tatami]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Zao Kokusai Hotel. We are truly honored that a guest who has visited Onsen accommodations across the whole country found our facility to be "exceptional." We are delighted to hear that you enjoyed relaxing both body and mind in our pride, the 100% natural sulfur Onsen "Hachiuemon no Yu," with its warm wooden ambiance and open space. It is also wonderful to know that you were pleased with our meals featuring seasonal ingredients from Yamagata and the Yonezawa beef grilled on a ceramic plate. We are glad you found your room quiet and comfortable for a restful stay. Thank you for your kind words about our staff. Please do visit us again during another season!

  ดูทั้งหมด
• 5.00

  benberbem

  วันที่โพสต์: 8/12/2025

  The Onsen was very relaxing.

  The staff were all very kind and promptly provided Shuttle Service to nearby areas, which was great. The Room was very clean, and the large public bath with wooden flooring felt wonderful. The Onsen was also excellent.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 5/12/2025～
  • 3 คน 1 ห้อง
  • South Wing Japanese-Style Room [10.5 Tatami Mats + Sunroom, All Rooms Facing South with a Natural View]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you for staying at Zao Kokusai Hotel. We are delighted to receive your kind words about our staff. At our accommodation, we strive to provide prompt service, including shuttle service to nearby areas and guidance within the facility, ensuring a comfortable stay for all our guests. Your satisfaction is truly encouraging for us. We are pleased to hear that you were satisfied with the cleanliness of your room, the warm wooden flooring of the large public bath "Hachiuemon no Yu," and the 100% natural sulfur onsen flowing directly from the source. We hope you were able to refresh both body and mind in Zao's renowned beautifying onsen waters. All of our staff look forward to welcoming you again in the future.

  ดูทั้งหมด
• 5.00

  嬉し

  วันที่โพสต์: 18/11/2025

  I had a very pleasant stay.

  The hospitality of the hotel staff, the cuisine, and the onsen were all excellent. I am especially grateful for their thoughtful gestures. I would love to stay again if I have the opportunity.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 16/11/2025～
  • 2 คน 1 ห้อง
  • Premium Twin [52 sqm, Ryukyu tatami Japanese-style space + Massage Chair]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you for staying at Zao Kokusai Hotel. We are truly honored to hear that you were satisfied with our cuisine, onsen, and the hospitality of our staff. Our pride, "Hachiuemon no Yu," is a 100% natural sulfur onsen with free-flowing hot spring water, renowned as a "beauty bath." We are delighted that you enjoyed its charm. We will continue to strive for attentive hospitality and aim to provide an even more comfortable accommodation experience for our guests. We hope you will visit us again to enjoy the nature and onsen of Zao. We sincerely look forward to welcoming you back.

  ดูทั้งหมด
• 5.00

  パッチばあば

  วันที่โพสต์: 7/11/2025

  Highly Rated Hotel

  I stayed with a friend. The spacious room, the satisfying onsen, and the delicious meals were all wonderful. Although it is a bit far from the station, the shuttle service was very helpful. I would love to visit again in a different season.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 5/11/2025～
  • 2 คน 1 ห้อง
  • Deluxe Twin [39 sqm, Japanese-style space with Ryukyu tatami]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Zao Kokusai Hotel. We are delighted to hear that you were satisfied with your room, the onsen, and the meals. Our large public bath is designed to provide a relaxing experience while enjoying the changing seasonal scenery. We are also pleased that our shuttle service was helpful during your stay. Each season offers unique local seasonal cuisine and different scenic views, so we hope you will visit us again in another season. All of our staff look forward to welcoming you back soon.

  ดูทั้งหมด
• 4.83

  ホスピタリティーは大事

  วันที่โพสต์: 2/11/2025

  I would like to stay again!

  I stayed for one night on October 31. I had stayed at this accommodation once before, prior to the COVID-19 pandemic. At that time, I was disappointed by the low level of hospitality and some unhelpful staff, but I revisited because the onsen was excellent. This time, the staff's hospitality was outstanding and very impressive. In particular, the female staff member who guided me to my room initially, the male staff member who kindly took a photo for me with my phone as I left the dinner venue, and the senior male staff member at the breakfast venue were all truly wonderful. Their service made me want to visit again in the future. The only disappointment was that despite it being autumn foliage season, there were no autumn leaves visible from my room; instead, all I could see was another hotel building.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 31/10/2025～
  • 2 คน 1 ห้อง
  • 【NEW OPEN December 2023】Deluxe Suite
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Zao Kokusai Hotel. We sincerely apologize for not meeting your expectations during your previous stay and for any discomfort caused. Despite this, we are truly grateful that you enjoyed our onsen and chose to visit us again. We also deeply appreciate your kind words regarding the hospitality of our staff during this visit. Knowing that the guidance to your room, service at the dining area, and interactions with our staff contributed to creating pleasant memories is a great encouragement for us. On the other hand, we apologize for not meeting your expectations regarding the view from your room. Due to our location and building structure, views differ depending on the room, and only a limited number of rooms offer views of autumn foliage. Moving forward, we will work on improving how we provide information in advance to ensure a more satisfying stay. We hope you will visit us again to enjoy Zao's natural beauty and "Hachiuemon no Yu," our 100% sulfur spring flowing directly from its source. All of our staff look forward to welcoming you back warmly.

  ดูทั้งหมด
• 5.00

  旅好きラベンダー

  วันที่โพสต์: 27/10/2025

  It was excellent!

  Stayed on October 25th. The cuisine was exceptional. Starting with delicate appetizers like autumn eggplant and duck breast pie, sweet potato and chestnut cheese terrine, followed by the hearty Yonezawa beef grilled on a ceramic plate and Tsuyahime rice, everything was absolutely delicious. The view from the room showcased stunning autumn foliage, and the open-air bath provided a relaxing experience to recover from fatigue. The staff's cheerful smiles added to the perfection of this accommodation. I would love to stay here again when revisiting Yamagata.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 25/10/2025～
  • 2 คน 1 ห้อง
  • <Opened in December 2021> South Wing Western-Style Room [46 sqm, Ryukyu Tatami Flooring]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you for staying at Zao Kokusai Hotel. We are delighted to hear that you enjoyed the cuisine, onsen, and autumn foliage views. Our head chef carefully prepares each dish with seasonal ingredients to ensure a memorable dining experience. We are also pleased that you were able to relax while enjoying the autumn leaves from your room and our pride, the large communal bath "Hachiuemon no Yu," surrounded by the warmth of wood. We hope it provided a soothing moment to ease your travel fatigue. The ice pops and coffee offered in our lounge after bathing have also been well-received by many guests. We warmly invite you to visit us again during another season to enjoy snow-viewing open-air baths or Zao's fresh greenery. We look forward to welcoming you back soon!

  ดูทั้งหมด

  
  
  
  
  
  
• 4.50

  フーディーてっちゃん

  วันที่โพสต์: 17/10/2025

  Onsen is the best!

  The room was spacious and comfortable. The Onsen was excellent in both quality and atmosphere. Regarding the meals, they were satisfying enough for this price range. This was a return visit, and I would love to stay at this Hotel again.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า4
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 21/7/2025～
  • 2 คน 1 ห้อง
  • Deluxe Twin [39 sqm, Japanese-style space with Ryukyu tatami]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Zao Kokusai Hotel. We are delighted to hear that you were satisfied with the spaciousness and comfort of your room, as well as the quality and atmosphere of our onsen. We are also pleased to know that you enjoyed both dinner and breakfast during your stay. Providing a comfortable experience for our guests is our greatest joy. Moving forward, we will continue to prioritize cleanliness, onsen quality, cuisine, and heartfelt hospitality to ensure a satisfying stay for all our guests. We look forward to welcoming you again with your family or friends to enjoy Zao's hot springs and seasonal scenery. All of us at the hotel sincerely await your next visit!

  ดูทั้งหมด

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