รีวิวและความประทับใจจากผู้เข้าพักที่ Solaria Nishitetsu Hotel Ginza - 2หน้า

(โตเกียว/เดินจากทางออก A2 ของสถานีฮิงาชิกินซ่า 1 นาที) [ทั้งหมด 207 ห้อง]
คะแนนรวม
4.12
(66)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.12
  • สิ่งอำนวยความสะดวก
    4.18
  • การบริการลูกค้า
    4.35
  • อาหาร
    3.48
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.08
  • ความพึงพอใจ
    4.14
  • 5.00
    atelierh

    Always satisfied.

    I stayed here after watching a play. The bedding and bathroom were clean, allowing me to have a comfortable time. The staff's response was prompt and courteous, and the amenities were more than sufficient—truly nothing to complain about. I always enjoy the relaxing bath salts provided. This is a Hotel that makes me want to stay again and again.

  • 4.00
    ケイ31

    It was convenient.

    I stayed during my trip. It was very convenient for transportation, being close to Higashi-Ginza Station on the Asakusa Line and also near Ginza Station. The bathroom and toilet were separate, allowing for a relaxing bath. I stayed twice, once on a lower floor and once on a higher floor; however, there was a slight odor from the drains on the higher floor. Breakfast was a semi-buffet with options of Japanese or Western cuisine and fruit sandwiches, and it wasn't too crowded.

  • 2.83
    月見ちゃん

    Stayed at Solaria after a long time

    I heard that the cleaning of the Room is done every two days, but I didn't know where to put the used towels from the previous day, there was no replenishment of coffee or tea, and the trash was left as it was. Even if there is no cleaning, shouldn't the trash and used towels be taken care of? As for the newspaper, I was told to come and pick it up because it is delivered at 3 a.m. Although the price has increased, I felt that the service has significantly declined.

  • 2.67
    すみちゃん???

    It was my second time using it, but it was very disappointing.

    This was my second time staying at the Property. To my surprise, a body towel from the previous guest was left hanging on the hook in the bathroom wall. I have stayed at various Hotels, but this was the first time I encountered such a case. The Facility was also inconvenient to use, as the shower height adjustment function seemed to have deteriorated over time and kept slipping down. The stand light in the guest room was covered in dust, giving the impression that cleaning was not thorough at all, which was very disappointing. The breakfast quality and quantity had also declined compared to my previous visit, and I understood why the breakfast venue was not crowded even during the usual busy hours. While I understand that the significant increase in inbound guests has made things busier, I hope for improvements in the future.

  • 2.60
    書道ママ

    The location is good, but the cleanliness is disappointing.

    The good point is the location. Also, the bathtub is spacious and there is a washing area. It would be nice to have a bath chair as well. However, there was residue from the previous guest in the bathtub, and as soon as I noticed it, I suddenly felt uncomfortable and couldn't relax. Additionally, there was dust accumulated in the vent mesh of the hairdryer, which was disappointing. I cleaned it myself, but it made me a little sad. It's easy to overlook, but it's important. Also, the refrigerator was not cold. I was looking forward to it because of the good location, but it was not comfortable.

  • 5.00
    ロイヤルプレジデント

    Year-End in Ginza

    Attracted by the "Italian breakfast" at the time of opening, I stayed for the first time with a friend. Since last year, my husband and I have been drawn to the "smoking" and "separate type" options and have been staying here. Although store closing times in Ginza are early during the year-end period, it still offers a festive atmosphere for New Year's celebrations. I would love to visit again this year-end as well.

  • 3.50
    あきのせい

    Good location.

    The location and atmosphere were good, and the staff was nice without excessive interference. The room was relatively spacious for Ginza, and I was satisfied. The bath, bathtub, and washing area were sufficient, allowing for a relaxing experience. Considering the current times, inbound tourism, and the season, the price is understandable, but given the alternate-day cleaning and windowless room, it felt slightly high. Improvements I would like to request: ● I wish I had been informed in advance that there was no window (technically, there was a window, but it was a fixed window with an opaque sheet). (Since I stayed over New Year's, I would have probably looked for another hotel if I had known.) ● Regarding the breakfast fruit sandwich on the signboard, considering the breakfast price, it would be nice if the fruit or bread were a bit thicker, even if it was about two-thirds the size, or if it was made with animal-based pure fresh cream, or mixed with jam or cream cheese. I felt an artificial oily sensation (I apologize if it was high-quality selected fresh cream. I might have a poor palate...), so it was somewhat disappointing, and I couldn't finish it. ● The humidifier tank, especially the wet black dirt at the entrance where water flows between the lid and the main body, felt unpleasant to touch, making me suspicious of the inside of the main body as well... Please clean it. ● It might be better if the way the front desk staff counts money was more Japanese-style (instead of holding the bills upright with the left hand and counting them one by one with a snapping sound with the right hand, handling money with more elegance might leave a better impression on customers and improve the hotel's image). I apologize for the details, but since it was 30,000 yen per night, I wanted to convey this. Thank you for your hospitality! I hope my voice reaches you from the desire to use your services again!

  • 3.83
    NICS

    A bath with a washing area

    It would be even better if there were a stool and a washbasin in the washing area, but perhaps only Japanese people find it necessary. I would be happy if they were available. It would be appreciated if they could be rented, but maybe that's not possible. The breakfast is delicious, but if you choose Japanese cuisine, rice is only served initially, and there are no refills. Miso soup is available at the buffet. As for bread, it seemed that the toast included with Western meals was not available at the buffet. I thought the portion might be insufficient for Westerners. It was disappointing given the variety of side dishes available. The Room was quiet and nice. Thank you for your hospitality.

  • 3.00
    りじ

    Unable to make a reservation for Saturday.

    This time, I happened to be able to make a reservation, but from March next year, there were no vacancies until June as of August this year. Currently, there are no vacancies on Saturdays for a long time ahead. It is very disappointing that I will not be able to use it even if I want to in the future. Also, the saving of amenities in the name of the environment seems a bit excessive. Despite that, the price has increased significantly. It's inevitable due to the times, but it has become a disappointing development in many ways.

  • 3.67
    azukomama

    Excellent accessibility!

    I stayed at a hotel in Ginza for the first time. This hotel is very close to Ginza Matsuya and Mitsukoshi, and there are plenty of dining options. The breakfast rice was not tasty, and the room's kettle was old, made strange noises, and was slow to boil, which is a downside.

  • 3.60
    いつ旅行行く

    The greetings were polite and the customer service was excellent. There were no inconveniences during the stay.

  • 3.60
    johnny22

    The warm and conside...

    The warm and considerate front staff are a highlight here. The Room and Facility are a bit outdated, and the Wi-Fi can be unreliable at times. The removal of the vertical pants press has made it less convenient for business guests, but the heartfelt service more than makes up for it.

  • 4.80
    baglesand

    This is the place to be in Ginza.

    Room & Amenities: A spacious room was provided. Amenities are the usual self-service next to the front desk. The quality of the razor is good. Customer Service: The staff service left a good impression. The front desk is not spacious, so during checkout, it can be inconvenient if it coincides with baggage-related services for inbound guests. We hope for the introduction of self-checkout. Bath: The bath and toilet are separate, which is very good. Facility: No complaints about the new building. Access: Although it's Ginza, it's closer to Higashi-Ginza. The location depends on where you need to go and the train line, but it's very convenient for using the Toei Asakusa Line (Haneda, Shinagawa direction). It's also close to Ginza-itchome and convenient for using the Yurakucho Line.

  • 4.00
    whitecatx

    A safe stay in Ginza despite the small space

    This time, perhaps because I knew the single room would be small, I found my stay surprisingly comfortable. However, the single room only has windows in the bathroom and toilet, and since they are frosted glass, there is no view at all. If available, I recommend a double or twin room with a view. That said, the functional layout with separate bath and toilet and a sufficiently large working desk makes it convenient even for work-related stays. During this visit, I was kept waiting quite a bit at both check-in and check-out due to being attended by foreign staff. Inbound guests require passport verification and tend to have many questions, which inevitably takes time. It would be helpful if a section of the reception could be reserved for Japanese guests.

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