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- Narayama
- Narayama รีวิว
รีวิวและความประทับใจจากผู้เข้าพักที่ Narayama
- ห้องพักและสิ่งอำนวยความสะดวก4.60
- สิ่งอำนวยความสะดวก4.52
- การบริการลูกค้า4.68
- อาหาร4.63
- น้ำพุร้อน・อ่างอาบน้ำ4.80
- ความพึงพอใจ4.68
- 5.00ucoวันที่โพสต์: 23/10/2026
A Mother-Daughter Getaway
The property faces the main street in Kusatsu Onsen and is just a short walk from both Yubatake and Netsunoyu, making it easy to enjoy sightseeing and shopping. The historic building was full of charm, the room was clean, the staff were welcoming, and the beautifully presented, delicious meals were just the right size. Everything was perfect. I would love to stay here again on my next trip to Kusatsu.
- 3.50通りすがりのおじいさんวันที่โพสต์: 21/10/2026
Back at Naraya after a long time
I visited Naraya again after a long time. The hot spring changing area had been nicely renovated and was very clean, and the hot springs themselves were as wonderful as ever. On the other hand, the price has gone up significantly, perhaps due to inbound tourism. At this price point, it’s hard not to compare it with other hotels in the same range, but honestly the meals and service did not meet my expectations. There was also a large stain on the sofa in my room, which made me reluctant to sit on it.
- 4.83かがやき大好きวันที่โพสต์: 18/10/2026
As expected from a long-established hotel, the service was outstanding.
We stayed here for our wedding anniversary trip. Although it is a long-established ryokan, we were able to relax comfortably in a beautifully renovated room. The cuisine followed a set theme, and every dish was elaborate and truly outstanding. When we contacted them in advance, they kindly accommodated ingredients we don’t eat, which we really appreciated. The baths felt on the smaller side, but the quality of the hot spring water was exceptional—just what you’d expect from a renowned Kusatsu Onsen ryokan! They also offer private baths, so we’d like to use one next time. After checkout, they contacted us to say we had left our hair dryer behind and arranged to send it back to our home cash on delivery. The hair dryer arrived perfectly cleaned—another pleasant surprise! This is an excellent property with impeccable service, and we would love to visit again when we have the chance.
- 5.00ケーシーวันที่โพสต์: 18/10/2026
It became an unforgettable memory.
Everything was outstanding—service, location, room, facilities, and meals. It’s a historic inn, but the Comfort Room we stayed in had been renovated and felt fresh and new. We were especially surprised by the two sinks, the well-stocked amenities, and a seated-style shower room we had never seen before! The entire property is shoe-free as well, which meant no switching in and out of slippers—subtly stress-free and very comfortable. At the hot springs, it never felt crowded despite the number of rooms, so we were able to relax. In particular, the hollowed-out wooden bath at Hana-no-Yu was a first for us and felt wonderfully unique. For meals, we were given a semi-private dining space where we could enjoy everything at our own pace in a quiet setting. We also appreciated that the final rice course was sushi and that we could adjust the portion size—so we could enjoy it deliciously right to the end. If we visit Kusatsu again, we would love to stay here again. Thank you very much for taking such great care of us.
- 5.00Dodgersวันที่โพสต์: 15/10/2026
Very satisfied
My husband (an American who loves hot springs) and I had a very satisfying 3-day, 2-night stay. We enjoyed relaxed breakfasts and dinners in a private dining room, and we especially loved having sushi freshly made right in front of us. The room was spacious, and the sofa was very large, so we could truly unwind. If we come back to Kusatsu Onsen again, we would love to stay at Naraya again.
- 5.00滝 城太郎วันที่โพสต์: 15/10/2026
Please let us know in advance.
After searching for “Naraya” on Google Maps, we carefully drove along narrow roads crowded with tourists. Just when we thought we had arrived at the ryokan, we were told the parking lot was a short distance away. We then had to drive through the crowds again to reach the designated parking area. We would have appreciated being informed in advance by phone or other means.
- 4.50まっちょ0912วันที่โพสต์: 13/10/2026
A renowned hot spring said to have been visited by Minamoto no Yoritomo.
We stayed here during Silver Week. The location—just a 30-second walk from Yubatake—was perfect, and we were able to fully enjoy Kusatsu Onsen. The room was well soundproofed, with no noise from outside, and we were very satisfied with the thoughtfully prepared cuisine. As for the baths, two bath attendants carefully managed the temperature and water level, so the hot spring was excellent every time we soaked. This level of satisfaction is truly unique to Kusatsu. We would love to stay again.
- 5.00KIARAวันที่โพสต์: 12/10/2026
I’ve always wanted to stay here.
Among the many inns in Kusatsu Onsen, I had always wanted to stay at Naraya, and my wish finally came true. I’d long been intrigued by its historic exterior, and once I actually stayed there, I found it to be a wonderful building full of history. Our room was on the Comfort Floor and was more than spacious enough, allowing us to relax at ease. I also heard that their signature baths switch between men and women at night and in the morning, so we were able to enjoy both. What especially stands out at this ryokan is the food. Dinner was served course-style in sequence, and there was even a service where sushi was prepared right in front of us, and just as the wall art says, we truly felt “I’m so full.” Breakfast was equally lavish, with freshly baked croissants as well—again leaving us thinking, “I’m so full.” The attendants and staff were all young, giving this long-established ryokan a wonderfully lively atmosphere. If I visit Kusatsu Onsen again, I would definitely love to stay here once more.
- 4.83ichiko!9927@@@วันที่โพสต์: 5/10/2026
I love Kusatsu.
I have visited Kusatsu many times, and this was my fourth stay at Naraya. My husband and I stayed for two nights with my 95-year-old mother. It was our first time staying multiple nights, and it was wonderful. As always, we were very satisfied with the hot springs, the hospitality, and the meals. I love the historic character of the building, but it seemed like a maze and was difficult for my mother to navigate. That can’t really be helped, but she also struggled because there is nothing to hold onto when taking off your shoes at the entrance before stepping up inside. I think it would be helpful for elderly guests if there were a handrail or something to hold onto there.
- 4.67ハムブンวันที่โพสต์: 30/9/2026
The meals and hot sp...
The meals and hot springs were outstanding. We stayed for two nights, and the menus were different on both days—everything was truly delicious. The bath temperature was perfect and very relaxing. We would love to stay again!
- 5.00Ochan 2026วันที่โพสต์: 26/9/2026
Savor the charm of our historic wing.
The Room we stayed in had a lovely design, with multiple large beams set against a white ceiling. The Onsen water quality was exactly what you’d expect from Kusatsu—milky white and pleasantly rich. Both dinner and breakfast were served in separate private rooms, and we were looked after by the same staff member for both meals, which we truly appreciated. Yubatake is a 3-minute walk away, and Sainokawara is a 12-minute walk—an excellent location. One small downside was that there are many stairs, and it can be hard to understand the layout between the dining area, baths, and guest Rooms. The steps themselves are low, but there are quite a lot of them. It would be great if this could be improved. Overall, it was a very satisfying stay at an Accommodation in Kusatsu Onsen—95 out of 100. Thank you very much, Naraya.
- 4.83と@วันที่โพสต์: 26/9/2026
I’d love to stay here again the next time I visit Kusatsu!
During our stay in Kusatsu, we visited several Onsens, and Naraya’s Onsen stood out by far for its exceptionally smooth feel on the skin and easy-to-enjoy water. It felt wonderful after bathing as well, and I highly recommend it to anyone looking forward to an Onsen experience. All of the staff were kind, and we were able to spend our stay comfortably. We stayed for two nights, and the meals over the two days had almost no overlap. Every dish was delicious. Being able to enjoy the dining even on a Multiple Night Stay was a real plus. One small point: the system of having shoes checked at the entrance. Staff place your shoes in a designated area, but if no one is at the entrance at that moment, you may have to wait briefly. I don’t think staff need to be there at all times, but it would be more convenient if there were a way for guests to retrieve their shoes smoothly even when staff are away. Overall, it was a highly satisfying stay. The Onsen, meals, and service were all excellent, and I would definitely like to return when visiting Kusatsu again.
- 4.67Mana777วันที่โพสต์: 25/9/2026
Enjoy Kusatsu’s signature hot springs and the atmosphere of a long-established Ryokan.
This long-established Ryokan is in an excellent location just a short walk from Yubatake, making it very convenient for sightseeing and trying local street food. The parking lot is a bit far away, but there is a Shuttle Service. On the day of our stay we could park from 11:00, so we were able to enjoy Kusatsu sightseeing at a relaxed pace before check-in. The Onsen had a distinct sulfur scent and truly felt like “we’ve come to Kusatsu.” The open-air bath has almost no view, so it’s more about enjoying the quality of the water than the scenery. The building felt clean throughout, and having tatami flooring even in the shared areas was very comfortable. The staff were also polite and attentive. Overall, the meals were fairly standard, with fewer standout dishes. However, it was great that at dinner a chef prepared sushi right in front of us and we could eat as much as we liked. That said, it was served before the meat dishes, so pacing our appetite was a bit tricky (in a good way). Breakfast didn’t feel particularly distinctive either, but the butter served with the croissants was delicious. The on-site café had a nice atmosphere and great coffee. Still, considering the Accommodation Fee, it would have been nice if at least one drink were included; having it charged separately was slightly disappointing. While I would have liked more character in the food offerings, the location, Onsen quality, and overall atmosphere made this Ryokan very convenient for exploring Kusatsu.
- 5.00ファントム&クリスティーヌวันที่โพสต์: 20/9/2026
A Blissful Moment
I was watching “Relaxing Solo Hot Spring Trip” when I saw the episode featuring Naraya. My husband searched right then and said, “They have availability tomorrow! We can stay—let’s go!” That’s how we ended up back in Kusatsu for the first time in five years. It was our first stay at Naraya. The hot spring water was excellent, the meals were wonderful, and the staff greeted us with such fresh, friendly smiles. I’m so glad we stayed here—I definitely want to come again. I’m happy to have found a ryokan that makes me feel that way. We’ll be back.
- 4.67草津いいよねวันที่โพสต์: 13/9/2026
The quality of the hot spring water was excellent.
It was great being able to spend the entire stay without slippers. I loved the smooth, mild hot spring water with that distinctive Kusatsu scent. The dinner surprise was delicious, and it was nice that we could request as much as we wanted. The freshly baked croissants at breakfast paired perfectly with the hanamame butter—I wanted to eat even more. I would have appreciated having samue loungewear in addition to yukata, as it feels more comfortable for sleeping. Also, the parking lot being far away was very inconvenient; especially when it rains, the ground there gets muddy and can dirty the car interior, so I rated the Facility one point lower.
- 5.00チャッピー2วันที่โพสต์: 12/9/2026
My First Stay at Naraya
On my third trip to Kusatsu Onsen, I visited Naraya for the first time. From the entrance to the Room, everything was wonderful, and the baths were incredibly relaxing as well. During the meal, each dish was explained carefully. I’ve found another Ryokan that I definitely want to visit again. However, since the parking lot was under construction this time, we had to park in a muddy temporary lot in the rain on our way to the Ryokan, and our shoes got dirty, which was a bit disappointing.
- 5.00夏88วันที่โพสต์: 8/9/2026
The Room layout and interior design were wonderful.
We were able to relax and unwind in a comfortable space with a Japanese-modern layout, a spacious Room, and a stylish sofa.
- 5.00テデ太郎วันที่โพสต์: 6/9/2026
Both the Onsen and the meals are excellent.
This is my third year traveling to Kusatsu Onsen in summer, and I was finally able to stay at Naraya as I had long hoped. The free-flowing Onsen from Shirahata Gensen was wonderful, and I enjoyed it many times. The Room was clean, and the meal was excellent—especially the sushi served at the end, which was so delicious that I left completely satisfied. I felt there were many younger staff members, but everyone greeted me with a smile, making it a great trip. I would definitely like to stay again.
- 5.00夏ののんびり旅วันที่โพสต์: 23/8/2026
Enjoy Kusatsu Onsen and exceptional hospitality
Choosing Naraya for our stay in Kusatsu Onsen was truly the best decision. The Onsen, so carefully maintained by the bath masters, was exceptional, and the atmosphere of the traditional baths was wonderful. It was so relaxing that I soaked in the Onsen five times during my stay and enjoyed a slow, luxurious time. Each dish was delicious, and thanks to the thoughtful explanations about the cuisine, I enjoyed the meal even more. The sushi prepared right in front of us was also excellent and left a lasting impression. Above all, the hospitality from all staff members was outstanding. Everyone was courteous and kind, and it was clear they paid close attention to every detail to ensure we were comfortable. In every situation throughout our stay, we were warmly cared for and felt completely at ease. From the ambiance of the Accommodation to the Onsen, dining, and service—everything was superb. It is an Accommodation that made me sincerely feel glad I stayed at Naraya. Thank you very much for such a wonderful time. When I visit Kusatsu Onsen again, I would love to stay at Naraya again.
- 5.00mika193วันที่โพสต์: 21/8/2026
The hospitality was exceptional.
We arrived before check-in, and they kindly stored our luggage for us. They also lent us an umbrella in case it rained. The Room was clean and comfortable. We were very satisfied with the large public bath. Dinner and breakfast were excellent. They stored our luggage again when we checked out, so we could explore the town. When we returned to the Accommodation, there was thunder, and they drove us to the bus stop. All the staff were friendly, helpful, and always smiling. Thanks to them, we had a wonderful trip.
- 4.83むそわふวันที่โพสต์: 19/8/2026
When you come to Kusatsu, this is the place to stay. A truly wonderful Ryokan.
- 4.83Mi1125วันที่โพสต์: 18/8/2026
Perfectly located, this is a historic and prestigious Ryokan.
From the moment I arrived, I could feel the history and thought the atmosphere was truly wonderful. I didn’t realize it until I got there, but Naraya’s location is exceptionally convenient, making it easy to adjust plans smoothly throughout the trip. The meals and Onsen—everything about the stay—were excellent. One small thing I noticed: perhaps because the staff are so energetic, voices from the kitchen or elsewhere carried quite clearly at times, and parts of conversations could be heard. It might be worth being a little mindful of what is discussed. That said, overall it’s a Ryokan that can only be described as outstanding. It was a great trip, and I’ll likely return. Thank you very much.
- 4.33Princess hiroวันที่โพสต์: 13/8/2026
The hot water was excellent.
I stayed here to enjoy the Onsen carefully managed by the bath attendant. The water felt silky, almost like lotion—it was the best I’ve ever experienced. The food was excellent, but dinner took two and a half hours, so I would have appreciated a shorter pace (the timing of when dishes were served), as we had plans such as an evening walk. I was also happy with the chef’s thoughtful touch—the delicate cucumber dish was wonderful. The Facility was very clean and well maintained.
- 4.67武田甲斐วันที่โพสต์: 12/8/2026
Summer Vacation
I stayed for one night from August 10, 2026. My purpose was to enjoy the Onsen and photograph the starry sky. The Onsen was not too hot, and its benefits were more than sufficient. Last year, when I stayed at a different Hotel, the Onsen was so hot that it was difficult to get in. The meals offered a wide variety and generous portions, but I think the quality could be improved. For stargazing photography, I went to Sai-no-Kawara Park, but the illumination got in the way and I couldn’t take good photos. I should have driven to Kusatsu Ski Resort instead. Thank you.
- 4.83第二章の旅人วันที่โพสต์: 8/8/2026
We stayed for one night.
My wife and I visited Kusatsu Onsen for the first time on a 3-day, 2-night trip. This trip was to celebrate my retirement after 31 years with my company. We weren’t sure where to go, but decided on Kusatsu Onsen since neither of us had been there before. We stayed at Naraya for our second night. As it is a well-known Accommodation in Kusatsu and conveniently located near Yubatake, we treated ourselves and made a Reservation for a Plan with breakfast and dinner. The Accommodation was close to Yubatake, and the building had the wonderful atmosphere you would expect from a long-established Ryokan. The service was also extremely polite and attentive—exactly what you’d hope for. Due to unforeseen circumstances, our reserved Room was upgraded at the same price, and we were able to stay in a newly renovated Room that felt like a suite; it was very comfortable. Thank you very much. The meals were also excellent: each dish came with comments on the menu, which showed great thoughtfulness. The food looked beautiful and tasted wonderful as well. Enjoying these dishes while sipping Gunma sake was truly a happy moment for us. We would love to return next summer to heal both body and mind in comfortable Kusatsu, and stay at Naraya again.
- 5.00瑞音วันที่โพสต์: 7/8/2026
First time in Kusatsu
Narayas, a long-established Accommodation, was truly comfortable. The meals were delicious both to the eye and the palate, and the free-flowing Onsen from the source was wonderful. I was especially impressed by the cucumber cut into a frog shape in one of the dishes. I really understood why Kusatsu Onsen is so popular. Thank you very much.
- 5.00BLACKーdวันที่โพสต์: 3/8/2026
Staying at Naraya fo...
Staying at Naraya for my first trip to Kusatsu Onsen was truly the best choice. From the moment I arrived until I left, I received warm, heartfelt hospitality in every situation, and I was able to relax and enjoy my stay. The staff’s thoughtful attention to detail could be felt throughout, making this a wonderful Accommodation that made me want to return. Both dinner and breakfast were served in a private dining room, allowing me to take my time in a calm atmosphere. Dinner in particular was outstanding—every dish from the appetizers to the final dessert was delicious, and there were fun touches such as having sushi prepared during the meal. It was such an enjoyable experience that I honestly thought, “I want to come back just for this food.” The Onsen was also excellent; my skin felt wonderfully smooth after bathing, and it may be my favorite water of any Onsen I’ve visited. The location is another highlight—just a short walk to Yubatake—so I enjoyed strolling around many times in the evening, at night, and again the next morning. I was completely satisfied with everything: the cuisine, the Onsen, the service, and the location. There are so many more wonderful things I could mention; it made my first trip to Kusatsu Onsen truly memorable. I would love to stay at Naraya again. Thank you very much for such a lovely time.
- 5.00はんしげวันที่โพสต์: 2/8/2026
We’d love to stay here again!
From the parking lot, the Shuttle Service to the Accommodation, the warm welcome upon arrival, guidance to our Room, the meals, and how clean the Room was—everything was perfect. On the drive home, we said we would definitely love to visit again. Thank you very much.
- 5.00すずんこวันที่โพสต์: 31/7/2026
It was truly a wonderful hot spring and an excellent accommodation.
Ideally located near Yubatake, this Accommodation has the distinguished atmosphere of a long-established Ryokan, yet the Room has been beautifully renovated and was very comfortable. The meals were excellent—especially the made-to-order nigiri sushi at the end of dinner and the freshly baked croissants in the morning. Since our Reservation was made through IKYU, we received a Room upgrade and a complimentary bottle of wine with dinner; we are grateful to both IKYU and the Accommodation. Thank you very much. Finally, as expected, Kusatsu’s hot springs were outstanding.
- 5.00ATSOวันที่โพสต์: 27/7/2026
Wonderful
The Onsen, service, and food were all excellent. I don’t usually leave a Review, but I truly recommend this place.
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