รีวิวและความประทับใจจากผู้เข้าพักที่ The Westin Sendai

• 5.00

  はるＭＪ

  วันที่โพสต์: 11/10/2026

  Whenever I visit Sen...

  Whenever I visit Sendai, I always choose to stay here. It’s an exceptionally clean hotel, and I’m always very satisfied. The signature Westin scent is also wonderfully relaxing. The staff are consistently friendly and professional, making every stay comfortable. I planned to have breakfast, but there was a line—perhaps because it was the weekend—so I didn’t. I’d like to try it next time if possible. As the tallest building in Sendai, the views are excellent as expected, and it also serves as a convenient landmark when going out nearby. I’m looking forward to staying here again on my next trip to Sendai.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 3/10/2026～
  • 2 คน 1 ห้อง
  • Deluxe Room (44 m²) – Twin Room
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing The Westin Sendai and for sharing your kind feedback with us. We are truly honored to hear that you always select our hotel when visiting Sendai. We were also delighted to learn of your compliments regarding the cleanliness of our facilities, the signature Westin scent, and the service provided by our associates. We sincerely apologize that although you considered joining us for breakfast, you were unable to do so due to weekend crowding, which caused disappointment. We will take your comments into consideration as we continue working to create a more comfortable dining environment. We are also pleased that you enjoyed the panoramic views over Sendai and found our location convenient as a landmark while exploring the area. Your words, “I would like to stay again,” mean a great deal to us and are truly encouraging. We will continue striving to further enhance our service so we may provide you with another consistently comfortable stay on your next visit to Sendai. All of us look forward to welcoming you again soon.

  ดูทั้งหมด
• 3.00

  きむ1ごう

  วันที่โพสต์: 10/10/2026

  Not good value for money.

  Service: I mistakenly booked for two people instead of one. Cancellation or a refund wasn’t possible. I hoped for an upgrade at least, but it didn’t happen—perhaps there were no available rooms—which was disappointing. Room: It felt small for a double room. There were no skincare amenities, and my skin became dry throughout the day. The view from the high floor was great. The toilet has a bidet function, but the unit is outdated. Club Floor: Very comfortable, with a wide selection of drinks including alcohol. A good environment to get work done, though better soundproofing would be helpful for phone calls or online meetings. Gym: The equipment is old, and it gets hot with direct sunlight coming in. Overall: Although the extra cost was due to my own mistake, aside from the club floor there isn’t much I can particularly recommend. For future business trips to Sendai, I plan to choose a Japanese hotel chain instead.

  • ห้องพักและสิ่งอำนวยความสะดวก3
  • สิ่งอำนวยความสะดวก3
  • การบริการลูกค้า3
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ2
  • ความพึงพอใจ3

  • 8/10/2026～
  • 2 คน 1 ห้อง
  • Club Superior Room: 42 m², King Bed Room
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at The Westin Sendai and for taking the time to share your feedback with us. We sincerely apologize that, despite choosing our hotel, we were unable to meet your expectations regarding your reservation details and in-room facilities, which left you disappointed. We are also sorry that we could not accommodate your request for a room upgrade. We take your comments regarding the room size, skincare amenities, washlet facilities, and the fitness gym environment very seriously. Your feedback will be used as a reference for future improvements to our facilities and services. At the same time, we are delighted to hear that you enjoyed your stay on the Club Floor and appreciated the drink selection as well as an environment conducive to work. We also appreciate your valuable suggestions regarding privacy and soundproofing during online meetings and phone calls, and we will work to enhance our services accordingly. We take seriously your assessment that this stay did not provide value commensurate with the price. We will make use of your feedback to improve our services and strive to become a hotel where guests can enjoy an even more comfortable stay. Once again, thank you very much for staying with us and for sharing your candid comments. Although it may be presumptuous of us, all of our staff sincerely look forward to welcoming you again.

  ดูทั้งหมด
• 1.60

  富士登山5合目

  วันที่โพสต์: 25/9/2026

  Unfortunately.

  The staff were inefficient, the top-floor view was not as impressive as expected, and the amenities were average. Perhaps because there were many foreign guests, it didn’t feel relaxing at all, and the stay was far from comfortable—overall quite unpleasant. It may be trying to project a sense of luxury, but the atmosphere felt dark throughout, and it was disappointing not to find any of the vibrant charm you’d expect in Ebisu.

  • ห้องพักและสิ่งอำนวยความสะดวก3
  • สิ่งอำนวยความสะดวก2
  • การบริการลูกค้า1
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ1
  • ความพึงพอใจ1

  • 23/9/2026～
  • 2 คน 1 ห้อง
  • Superior Room: 42 m², King Bed Room
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at The Westin Hotel Sendai. However, we sincerely apologize that our staff service, the view, the amenities, and the overall atmosphere of the Hotel did not meet your expectations and caused you discomfort. In particular, we take your comment that our staff were “inefficient” very seriously as a service provider. We will share your feedback with the relevant departments and strive to provide smoother service so you can enjoy a more comfortable stay. We also regret that there was a gap between your expectations and what you experienced regarding the top-floor view, amenities, and the atmosphere within the Hotel. While we aim to create a calm and relaxing environment, we will use your comments as valuable input for future Facility operations and service improvements. Thank you again for taking the time to share your honest feedback. We will take your comments seriously and work promptly and sincerely on improvements to become a Hotel that better satisfies our guests. Thank you once again for sharing your feedback despite your valuable time. We would be truly grateful for another opportunity to welcome you back in the future, and all of our staff look forward to serving you again.

  ดูทั้งหมด
• 5.00

  あみたかし

  วันที่โพสต์: 13/9/2026

  A Beautiful Hotel in the City of Trees

  Thank you for taking care of us for 3 days and 2 nights. This is a very beautiful, safe, and secure Hotel filled with a strong spirit of hospitality. We enjoyed lunch and breakfast at Restaurant Symphony. The dishes were truly delicious, making the most of fresh local ingredients. The view of Sendai from the large windows is also wonderful. We would love to visit again.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 11/9/2026～
  • 2 คน 1 ห้อง
  • Superior Twin Room (42 m²)
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing The Westin Hotel Sendai for your 2-night, 3-day stay. We also sincerely appreciate your kind words regarding our staff’s hospitality and the Hotel environment. We are truly delighted to know that you enjoyed a comfortable and安心 stay. We are pleased to hear that you were satisfied with both lunch and breakfast at Restaurant Symphony. Your feedback is a great encouragement to our restaurant and culinary teams. It is our honor that you enjoyed dishes made with fresh local ingredients, as well as the view of Sendai from the large windows. Your comment, “I would like to visit again,” is the greatest joy for us. We will continue striving to provide an even more comfortable and memorable stay. All of us look forward to welcoming you again.

  ดูทั้งหมด

  
  
  
• 1.83

  kintamani2016

  วันที่โพสต์: 12/9/2026

  Although late check-...

  Although late check-out had been agreed, I received a call at 12:00 saying, “It’s check-out time, isn’t it?” Even when I replied that we had discussed late check-out, the response was “Then that’s fine,” spoken as if I were the one mistaken. I often stay at Westin hotels in other cities, but honestly, I don’t think the Sendai property meets the standards to carry the Westin name. I will not stay here again.

  • ห้องพักและสิ่งอำนวยความสะดวก3
  • สิ่งอำนวยความสะดวก2
  • การบริการลูกค้า1
  • อาหาร2
  • น้ำพุร้อน・อ่างอาบน้ำ2
  • ความพึงพอใจ1

  • 11/9/2026～
  • 2 คน 1 ห้อง
  • Club Superior Room: 42 m², King Bed Room
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  We sincerely and deeply apologize for the inconvenience and discomfort caused by our shortcomings during your stay. Although we had confirmed a late check-out for you, this information was not properly handed over, and we mistakenly contacted you as if it were a standard check-out. This was due to inadequate internal communication on our part, and there is no excuse. We also deeply regret that when you brought this to our attention, we failed to first confirm the situation and offer an appropriate apology, resulting in an inconsiderate response. We are truly sorry to have disappointed you despite your continued patronage of Westin Hotels in various locations. We take your feedback very seriously and will share it across all relevant departments. We will also strengthen staff training and review our information-sharing procedures to prevent a recurrence. We remain fully committed to ensuring that our Hotel continues to be a place where you can stay with peace of mind. Thank you very much for taking the time to share your valuable feedback.

  ดูทั้งหมด
• 4.83

  ゆずもんまるるり

  วันที่โพสต์: 31/8/2026

  From now on, I’ll stay at this Hotel whenever I visit Sendai.

  It was only a one-night stay, but the front desk staff were very polite and kind. The Room was on the 36th floor, with a great location and high ceilings—excellent overall. If I had to mention one thing, it was disappointing that only the toilet washlet felt outdated. The breakfast selection wasn’t very extensive, but the fresh salad was delicious. When leaving, the staff kindly helped arrange a taxi, which was very helpful. If I have another chance to visit Sendai, I will stay here again.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 29/8/2026～
  • 2 คน 1 ห้อง
  • Club Superior Twin Room (42 m²)
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing The Westin Hotel Sendai and for sharing your kind words with us. We were delighted to hear that you had a comfortable stay, from the service provided by our front desk staff to the view from your Room and the high ceilings. Your compliments to our team are truly encouraging. On the other hand, we sincerely apologize that the washlet did not meet your expectations. We will take your valuable feedback into consideration as we work on future Facility improvements. Thank you also for your candid comments regarding breakfast. While we will review the variety of items as an area for improvement, we are pleased that you enjoyed the fresh salad. We would also like to thank you again for your kind words about our staff’s assistance in arranging a taxi at departure. Your comment, “From now on, this will be my Hotel in Sendai,” is a great joy to us. We will continue striving to ensure every stay becomes a memorable experience, with attentive care and refined hospitality.

  ดูทั้งหมด
• 1.67

  タティス

  วันที่โพสต์: 18/8/2026

  Long wait for breakfast.

  I booked a plan with breakfast, but we were made to stand in line in front of the restaurant and wait 15–20 minutes. I regret not choosing a plan without breakfast and eating outside instead. The staff showed no sense of apology and kept us waiting as if it were normal, which felt far from what I would expect from a top-class Hotel.

  • ห้องพักและสิ่งอำนวยความสะดวก3
  • สิ่งอำนวยความสะดวก2
  • การบริการลูกค้า1
  • อาหาร1
  • น้ำพุร้อน・อ่างอาบน้ำ2
  • ความพึงพอใจ1

  • 16/8/2026～
  • 2 คน 1 ห้อง
  • Club Premier Room: 48 m², Twin Room
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  We sincerely apologize that, despite choosing The Westin Hotel Sendai from among many Hotels, our staff’s response at the breakfast venue fell short of your expectations. At the breakfast venue, even though the restaurant was full and you were kept waiting, our staff guided you to line up without offering an apology, causing you discomfort. It is our duty to be attentive to each guest and respond with care in every action. However, what you pointed out reflects a lack of the most essential hospitality required when welcoming guests—before any service—and we take this very seriously. We will share your feedback with all staff members, including the managers of the relevant departments, review our service attitude and fundamentals of guest service, and strengthen training and guidance so that we can provide thoughtful hospitality tailored to each individual guest. Thank you very much for taking the time to share your honest feedback. We take your comments seriously, and all of us will strive to meet your expectations as The Westin Hotel. Although this is a selfish request, should we have the opportunity to welcome you again, we will use your feedback as motivation and work even harder to improve our service so that we may provide hospitality worthy of your expectations.

  ดูทั้งหมด
• 4.00

  かけさま

  วันที่โพสต์: 1/8/2026

  An overly heavy duvet

  Since I checked in at night and checked out early in the morning, the only thing that really stood out was the weight of the duvet. It was surprisingly heavy—heavier than anything I’ve ever experienced.

  • ห้องพักและสิ่งอำนวยความสะดวก2
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ3

  • 30/7/2026～
  • 2 คน 1 ห้อง
  • Moderate Room\n30 m²\nKing-size bed
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at The Westin Hotel Sendai and for taking the time to share your feedback during your busy visit. We sincerely apologize for any discomfort caused regarding the duvet. At Westin, all rooms are equipped with our signature Heavenly Bed, developed to provide a “sleeping on clouds” experience, and we truly regret that the duvet prepared for you interfered with your restful sleep. On your next stay, we will be happy to offer options such as lending an additional blanket according to your preference so that you can rest comfortably. Please feel free to let us know. Even during a short stay, we strive to ensure a comfortable experience, and we will continue working diligently to provide an even higher level of satisfaction. All of our staff look forward to welcoming you again.

  ดูทั้งหมด
• 1.83

  V TT V

  วันที่โพสต์: 20/7/2026

  Not many people.

  The Hotel seems understaffed, and the hospitality and service feel lacking. It’s disappointing given the price. At breakfast, I was told at the entrance that the venue had changed and was directed to another room. When I got there, there was no host, so I ended up waiting near the entrance. Waiting itself is fine, but only the live-kitchen staff were around, and it wasn’t clear whether a host would come at all, which made me uneasy about whether I should keep waiting. When a host finally arrived, they asked, “Are you here to eat?” and then showed me to my seat. Well yes—but since the other venue was full and we were redirected here in the first place, being kept waiting without an apology felt inappropriate. Also, there are very few amenities. Sustainability is fine, but at this price point it’s surprising that there are no facial-care amenities—maybe because it’s a foreign-owned Hotel? The internet is available so that part is standard, but the system feels outdated and hard to use. As with the hosting issue above, it seems like more digitalization would help.

  • ห้องพักและสิ่งอำนวยความสะดวก1
  • สิ่งอำนวยความสะดวก3
  • การบริการลูกค้า1
  • อาหาร3
  • น้ำพุร้อน・อ่างอาบน้ำ1
  • ความพึงพอใจ2

  • 18/7/2026～
  • 1 คน 1 ห้อง
  • Club Superior Room: 42 m², King Bed Room
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Please accept our sincerest apologies that, despite your choosing our Hotel among many options, our staff’s conduct at the breakfast venue fell short of your expectations. At breakfast, although you were asked to move to an alternative venue due to the restaurant being full, you were then kept waiting because no staff member was available to assist you. Furthermore, you were shown to your seat without any apology. We deeply regret the discomfort and frustration this caused in multiple moments. It is our responsibility to be attentive to each guest and respond with care in every action. What you have pointed out reflects a lack of the most essential hospitality required when welcoming guests—before any discussion of service—and we take this very seriously. Thank you as well for your valuable feedback regarding amenities. Facial-related amenities have been provided upon request; however, we failed to inform you properly and apologize for the inconvenience. We will share your comments with all staff members, including department managers, and will thoroughly review our service standards and approach. We will also strengthen training and guidance so that we can provide considerate hospitality tailored to each individual guest. Thank you very much for taking the time to share your honest feedback. We take your words sincerely, and all of us will continue striving to meet expectations as The Westin Hotel. Although it is a selfish request, should we have the opportunity to welcome you again, we will use your feedback as motivation and make further improvements so that we may provide hospitality worthy of your expectations.

  ดูทั้งหมด
• 5.00

  猫又

  วันที่โพสต์: 18/7/2026

  It was a wonderful Hotel.

  I was originally planning to stay at another Hotel, but due to unforeseen circumstances, I had to change Hotels at short notice. As a result, I ended up checking in late that night, but the staff were very courteous and made me feel at ease. The view from the Room was wonderful, and I would definitely like to stay here again when I visit Sendai next time.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 9/7/2026～
  • 2 คน 1 ห้อง
  • Premier Room: 48 m², Twin Room
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing our Hotel on short notice from among many options. We understand you may have felt uneasy checking in late at night, but we were truly delighted to receive your kind words about our staff’s service. We are also relieved to hear that you enjoyed the view from your Room. When you visit Sendai again, we would be grateful if you would stay with us once more. All of our staff look forward to welcoming you and will do our utmost to ensure an even more comfortable stay next time.

  ดูทั้งหมด
• 2.50

  tt1192

  วันที่โพสต์: 8/7/2026

  Is this the Westin?

  I was excited to hear that a Westin Hotel had opened in Sendai and looked forward to my stay, but honestly I was disappointed. First, as others have mentioned in their Reviews, although there was supposed to be a complimentary Room upgrade benefit, I was encouraged to pay for an upgrade. When I asked the staff member because the upgrade benefit should have applied, they claimed they were recommending a different upgrade (to an even higher-grade Room). If that was the case, they should have clearly explained that both complimentary and paid upgrades were available. Also, even basic amenities such as toothbrushes had to be carried by guests up to their Rooms themselves, which frankly made it feel like an inexpensive Business Hotel. At breakfast as well, despite many empty seats, we were kept waiting—perhaps because clearing tables could not keep up. On top of paying around JPY 4,500, we still had to use disposable chopsticks. Coffee is served by staff rather than self-serve, but there were hardly any staff around; there also didn’t seem to be coffee available at any self-service station. As a result, we couldn’t freely drink coffee—something you can usually do even at a Business Hotel with free breakfast. The Facility and interior are nice, and the price is exceptionally high for a Hotel in Sendai; however, the service does not match it at all. In short, it felt like an extremely stingy Hotel. I do not plan to stay here again. However, this concerns the trust relationship between members and IKYU as well. I would like IKYU to closely monitor going forward—including this Hotel—whether upgrade benefits are being properly administered.

  • ห้องพักและสิ่งอำนวยความสะดวก3
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า1
  • อาหาร2
  • น้ำพุร้อน・อ่างอาบน้ำ2
  • ความพึงพอใจ2

  • 3/7/2026～
  • 1 คน 1 ห้อง
  • Moderate Room: 30 m², King-size bed
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing The Westin Hotel Sendai and for taking the time to share your valuable feedback. We sincerely apologize that, despite your high expectations, we were unable to provide a stay that met your satisfaction. ■ Regarding guidance at check-in Although IKYU Diamond members are entitled to a complimentary upgrade benefit, we mistakenly offered only a paid upgrade option, causing you discomfort. We sincerely apologize again. We should have clearly explained the details of the complimentary benefit before presenting any additional options; however, our explanation was insufficient. We take your comments seriously and will promptly strengthen staff training and improve our guidance procedures. ■ Regarding how amenities are provided While promoting our SDGs program, we currently ask guests to pick up basic amenities such as toothbrushes at the front desk, which has caused inconvenience. We deeply apologize for this as well. We will continue improving our operations to ensure an amenity service method appropriate for a luxury Hotel. ■ Regarding service at the breakfast venue We sincerely apologize for multiple issues that caused you discomfort, including making you wait to be seated despite available tables, providing disposable chopsticks, and shortcomings in coffee service. We take these issues regarding staffing and service methods seriously and will share them with our operations team as we work on improvements. Although you kindly evaluated our Facility and interior design positively, we deeply regret that our service fell short of your expectations. We regard your feedback as extremely valuable in reviewing our Hotel’s service quality and will strive to make improvements. While it may be presumptuous of us to ask, we truly hope you will give us another opportunity to regain your trust. Thank you again very much for sharing your valuable feedback.

  ดูทั้งหมด
• 2.83

  トラベルラバー&ラバー

  วันที่โพสต์: 26/5/2026

  I had high expectations, so this is really disappointing...

  We stayed here for my husband’s birthday, which made the disappointment even greater. At check-in, we were offered a paid upgrade. When I asked whether an IKYU Diamond benefit included a complimentary upgrade, I was told, “The complimentary upgrade does not apply to the Room we are offering.” In the end, they wouldn’t even tell us whether any Rooms eligible for a complimentary upgrade were available, so we proceeded with our originally booked Room. However, when we entered the Room, the view was like in the attached photo. The IKYU listing says: “Enjoy a wonderful high-floor view from the large windows.” …but you can see almost nothing but sky. Is it really acceptable to sell this as equivalent to other Rooms? It’s heartbreaking to think that someone ends up staying in this Room every day and feeling disappointed. If there is an issue with this Room, it should be sold as such from the start. I called the front desk immediately and requested a change of Room, but neither the person on the phone nor the staff member who assisted us apologized at all. The staff member also had us exchange key cards while standing at the entrance of the first Room with the door left open. When we were shown to another Room, they said casually, “Is everything okay? You’ve been upgraded too.” That attitude felt dismissive—were we being treated like complainers? We weren’t nitpicking; there was virtually no view. Later I looked into it and it seems our new Room may have been one category higher than our original booking…which makes me wonder if there actually was an eligible complimentary upgrade after all (just my speculation). Overall, it felt less like an individual staff issue and more like operational management wasn’t working well. On the other hand, if operations improve, things could get dramatically better. It’s a lovely Hotel otherwise—please keep working on it.

  • ห้องพักและสิ่งอำนวยความสะดวก1
  • สิ่งอำนวยความสะดวก3
  • การบริการลูกค้า2
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ2

  • 24/5/2026～
  • 2 คน 1 ห้อง
  • Deluxe Room: 44 m², King Bed Room
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at The Westin Hotel Sendai. We sincerely apologize that, despite choosing our Hotel from among many others for the special occasion of your husband’s birthday, we were unable to provide a stay that met your expectations. Regarding the upgrade information provided at check-in, we are truly sorry that our explanation was insufficient and caused you discomfort. We also apologize again that the view from the Room we offered did not match your expectations and left you disappointed. In addition, we take very seriously that our staff’s response during your Room change lacked consideration and an appropriate apology, and did not reflect the sincere hospitality we strive to provide. We will share your feedback with our front desk team and all relevant departments, and will work to review and improve our procedures, including how we provide guidance, respond to guests, and explain details when selling Rooms. Even so, we are deeply grateful for your encouraging words about our Hotel. Should you have an opportunity to visit us again, all of us will do our utmost to provide a more comfortable and satisfying stay. Thank you very much for taking the time to share your Review. The Westin Hotel Sendai Review Team

  ดูทั้งหมด

  
• 4.67

  ケンミサワ

  วันที่โพสต์: 24/5/2026

  The meals were delic...

  The meals were delicious, and the service was attentive. We had a comfortable stay. Thank you very much.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ5

  • 20/5/2026～
  • 2 คน 1 ห้อง
  • Club Superior Room: 42 m², King Bed Room
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at The Westin Hotel Sendai. We truly appreciate your kind words regarding our dining and service, and were delighted to read your feedback. Knowing that you had a comfortable stay is the greatest encouragement for our entire team. We will continue striving to provide an even more satisfying experience. When you visit Sendai again, we would be pleased to welcome you back. We sincerely look forward to seeing you again.

  ดูทั้งหมด
• 5.00

  TNGC

  วันที่โพสต์: 22/5/2026

  Sendai’s No. 1.

  Although it’s not right in front of the station, it’s an excellent Hotel. The club lounge generally serves alcohol at all times.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 20/5/2026～
  • 2 คน 1 ห้อง
  • Club Superior Room: 42 m², Twin Room
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at The Westin Hotel Sendai. We are truly delighted to receive your wonderful comment that everything was “excellent,” and our entire team greatly appreciates it. We are also pleased to hear that you enjoyed your time in the Club Lounge. While we are not located directly in front of the station, we strive to provide a relaxing space where you can unwind at ease. We sincerely look forward to welcoming you again when you have the opportunity.

  ดูทั้งหมด

  
• 5.00

  キアヌリーブス

  วันที่โพสต์: 6/4/2026

  It’s the best!

  This was my second time staying here for a live show at the Super Arena, and I booked a Multiple Night Stay on the club floor. The staff were kind and attentive, so I was able to relax. When I travel to Sendai again, I will stay at The Westin Hotel Sendai. Thank you.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 3/4/2026～
  • 1 คน 1 ห้อง
  • Club Superior Room: 42 m², King Bed Room
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at The Westin Hotel Sendai. We are delighted to hear that you were able to relax and enjoy your stay on the club floor, and we are truly honored by your kind words regarding our staff’s service. We will share your feedback with our entire team as encouragement for the future. On your next visit, we will welcome you wholeheartedly so that you can enjoy an even more comfortable and memorable stay. If you have another opportunity to visit Sendai, we would be pleased if you choose The Westin Hotel Sendai again.

  ดูทั้งหมด
• 5.00

  があ。があ。

  วันที่โพสต์: 4/4/2026

  I’d definitely love to stay here again!

  We had a truly luxurious and wonderful stay. The Room was spacious, clean, and the view was amazing. The amenities were so well stocked we couldn’t possibly use everything. The bathroom was also absolutely lovely. We used three Rooms, and we really appreciated being placed next to each other on the same floor. All of the staff were polite and kind, and they warmly welcomed us back when we returned from going out, which made us very happy. The breakfast buffet had a great variety, and the French dinner while enjoying the night view was breathtaking. The Tohoku ingredients were transformed into outstanding dishes with cooking methods we had never experienced before—everything was truly delicious. The gym area was also clean and easy to use. We would definitely love to stay again next time.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 2/4/2026～
  • 2 คน 1 ห้อง
  • Superior Twin Room (42 m²)
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at The Westin Hotel Sendai. We also sincerely appreciate the many kind words you have shared with us. We are delighted to hear that you were satisfied with the spaciousness and cleanliness of your Room, as well as the view, amenities, and bathroom. We are especially pleased that we were able to arrange three Rooms next to each other on the same floor, making your stay more comfortable. Your warm comments regarding our staff are truly encouraging. We are also very happy to know that you enjoyed our morning buffet and your French dinner while taking in the night view, featuring dishes made with ingredients from Tohoku; our executive chef and all related staff greatly appreciate your feedback. We are relieved to hear that you were able to use the gym area comfortably as well. We hope you will visit us again for another special stay. All of us look forward to welcoming you back.

  ดูทั้งหมด
• 4.83

  温泉と美味しいものでゆっくりしたい

  วันที่โพสต์: 26/3/2026

  A Hotel for Your Family’s Special Day.

  This Hotel is perfect for special family occasions. We stayed here to celebrate our eldest son’s successful university graduation. From the Room, we had a great view of Nanatsumori and the cityscape of Sendai, where we lived for over 10 years. Even breakfast—which I usually eat quickly when staying for work—was something I could enjoy at a relaxed pace with my wife. Thank you very much.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 24/3/2026～
  • 2 คน 1 ห้อง
  • Premier Room: 48 m², Twin Room
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at The Westin Hotel Sendai. We are truly delighted that you chose to stay with us on your son’s special day and that we could be part of creating wonderful memories for your family. We will continue to do our utmost to ensure all guests enjoy a comfortable and pleasant stay, with sincere hospitality and warm smiles from our entire team. We look forward to welcoming you again.

  ดูทั้งหมด

  
• 4.50

  ふくラジ

  วันที่โพสต์: 14/3/2026

  It was a fine Hotel,...

  It was a fine Hotel, but while all the staff were polite and courteous, there were a few times when I felt they lacked attentiveness and didn’t anticipate guests’ needs.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า3
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ4

  • 12/3/2026～
  • 2 คน 1 ห้อง
  • Superior Twin Room, 42 m²
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing The Westin Hotel Sendai. We also sincerely appreciate you taking the time to share your valuable feedback. We take your comments seriously, will share them with our entire team, and will work to make improvements so that you can enjoy an even more comfortable stay. Should you have another opportunity to visit, we would be grateful for the chance to better serve you. All of our staff look forward to welcoming you again.

  ดูทั้งหมด
• 4.00

  KUMA?U

  วันที่โพสต์: 18/2/2026

  We had another comfortable stay.

  Whenever I stay in Sendai, I always choose this Accommodation. This time, I stayed with my two sons, and they also seemed to be very comfortable, so we were extremely satisfied. I truly appreciate that you accommodated my request. I look forward to staying with you again next time.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า4
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ4

  • 14/2/2026～
  • 2 คน 1 ห้อง
  • Superior Twin Room, 42 m²
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for your continued patronage of our Hotel. We are truly honored to receive such kind words. We sincerely appreciate your compliments regarding your stay in the Room, and we thank you again. We are also grateful for your positive feedback about our staff and employees. We will continue to provide kind and courteous service. Encouraged by your feedback, we will keep striving to ensure an even more satisfying experience. All of us look forward to welcoming you again soon.

  ดูทั้งหมด
• 4.83

  akkyk

  วันที่โพสต์: 30/12/2025

  During busy periods...

  I stayed at the accommodation during the busy year-end period. Since it was a staycation, I was excited to enjoy the club lounge, but it was packed with people. During cocktail time, I had to wait in line, and even for breakfast the next morning, there were crowds and waiting times. However, I was impressed by how the staff never showed signs of being overwhelmed. They tried their best to respond quickly while always maintaining composure and a smile. Near the end of cocktail time at the club lounge, they kindly reminded us to help ourselves before it ended. During breakfast, when it became less crowded, they suggested moving to seats with better views. The person who made my omelet also provided very courteous service. For those looking for a relaxing stay, I recommend avoiding busy periods.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 28/12/2025～
  • 2 คน 1 ห้อง
  • Club Superior Room - 42 sqm - Twin Room
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing The Westin Hotel Sendai. We also sincerely appreciate you taking the time to share your feedback with us. We deeply regret that you experienced delays due to the crowded conditions at the breakfast venue and Executive Club Lounge. Please rest assured that our entire team is committed to improving our services. That said, we are truly delighted to receive your kind words regarding our staff's service. Encouraged by your feedback, we will continue striving to provide all guests with a comfortable and pleasant stay, offering heartfelt hospitality with smiles from all of our staff members. We look forward to welcoming you back in the near future.

  ดูทั้งหมด

  
  
  
• 5.00

  かなやっけ

  วันที่โพสต์: 16/12/2025

  I had a relaxing time!

  I have stayed here several times, and this time I visited with my family of four. Since we rarely get the chance to sit down and talk as a family, we always splurge on accommodations with lounge access during trips, and it was the right choice again this time. The drinks were included, and we had a relaxing and wonderful time. The food during cocktail hour was reportedly very delicious. Thank you very much!

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 13/12/2025～
  • 4 คน 2 ห้อง
  • Club Superior Room - 42 sqm - Twin Room
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing The Westin Hotel Sendai. We also sincerely appreciate you taking the time to share your feedback with us. We are delighted to hear that you and your family enjoyed a comfortable and pleasant time at our Executive Lounge. It brings us great joy as well. Our team will continue striving to ensure that your stays with us create even more memorable experiences in the future. We look forward to welcoming you back to The Westin Hotel Sendai again soon.

  ดูทั้งหมด
• 5.00

  ruri-rin

  วันที่โพสต์: 2/12/2025

  I had a refreshing and recharging stay.

  From the moment we arrived at the entrance, we noticed the high level of attentiveness from each staff member. The comfortable atmosphere, discreet service, cleanliness, and tranquility of the Hotel... along with warm smiles and thoughtful care allowed our family to spend precious time together. We would love to visit again. Thank you very much.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 29/11/2025～
  • 2 คน 1 ห้อง
  • Club Superior Room - 42 sqm - Twin Room
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing The Westin Sendai. We also sincerely appreciate you taking the time to share your feedback with us. We are delighted to hear that you were satisfied with your stay, and we are truly grateful for your kind words regarding our staff's service. It brings us great joy to have been a part of making your special day memorable. Your feedback serves as an encouragement for us to continue improving our Facility and services to ensure even greater satisfaction in the future. All of our staff look forward to welcoming you back again soon.

  ดูทั้งหมด

  
  
• 4.83

  モモとダニエル

  วันที่โพสต์: 3/11/2025

  Thank you very much.

  I stayed with my husband at the accommodation. I would love to use it again.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 31/10/2025～
  • 2 คน 1 ห้อง
  • Club Superior Room - 42 sqm - King Bed
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying with us together with your partner. We are delighted to hear that your stay was satisfactory. Your kind words, "I would like to use it again," encourage us to continue striving to make your experience even more comfortable in the future. We hope you both enjoy another relaxing time during your next visit. All of our staff sincerely look forward to welcoming you again. The Westin Sendai Review Team

  ดูทั้งหมด

  
• 1.60

  ふじっこま

  วันที่โพสต์: 18/10/2025

  Noisy environment.

  Not all rooms may be affected, but traffic noise from outside can disturb sleep. Guests seeking a quiet stay should choose their room carefully. The rooms appear clean and well-maintained, but signs of age are noticeable, such as scratches on walls and furniture, carpet stains, and frayed linens. There was a time when bathroom amenities were inconsistent, but this has significantly improved. A Hotel like this is expected to maintain consistent quality at all times; however, there seems to be some variation depending on the location.

  • ห้องพักและสิ่งอำนวยความสะดวก2
  • สิ่งอำนวยความสะดวก1
  • การบริการลูกค้า2
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ2
  • ความพึงพอใจ1

  • 15/10/2025～
  • 1 คน 1 ห้อง
  • Superior Room, 42 sqm, King Bed
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you for choosing The Westin Sendai. We sincerely appreciate you sharing your review about your stay with us. We apologize for any inconvenience caused by the soundproofing in your room. Your feedback will be taken into consideration during future room renovations and layout reviews. Additionally, thank you for pointing out the aging of in-room amenities and interiors. Along with thorough cleaning and maintenance, we are progressively working on repairs and replacements to create a more comfortable space for our guests. Once again, thank you for providing us with your valuable feedback. We look forward to welcoming you back and offering an even more comfortable and satisfying stay on your next visit. The Westin Sendai Review Team

  ดูทั้งหมด
• 3.83

  まことぶー

  วันที่โพสต์: 13/10/2025

  Unfortunately

  Stayed overnight on the way back from Morioka. When I tried to ask the bell staff for directions while going out, they ignored me as soon as an empty taxi arrived without saying a word. It seemed like they didn’t want to deal with something that might take time, so I just left. This experience made me disappointed in the quality of service at this accommodation, especially since they represent the hotel. Other reception staff were pleasant, and the person who helped carry my luggage was kind, which makes it even more unfortunate. The room was quite nice; however, there was no option for check-in or check-out at the club lounge, no breakfast service provided there, and cocktail hour food offerings felt a bit lacking compared to other hotels' club lounges. I had high expectations for The Westin after a long time but ended up feeling disappointed.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า2
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ2

  • 11/10/2025～
  • 3 คน 1 ห้อง
  • Club Superior Room 42㎡ (Smoking) Twin Room
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you for choosing The Westin Sendai. We also sincerely appreciate you taking the time to share your feedback. We deeply apologize for the unpleasant experience caused by the inappropriate response of our bell staff during your stay. It is unacceptable for a hotel that values hospitality to fail in providing sufficient guidance despite being approached by a guest. Moving forward, we will ensure that each staff member remains mindful of "listening to our guests" and work diligently to prevent such incidents from recurring. Despite this, we are truly grateful for your kind words regarding our reception and door staff, as well as your warm comments about the room. Your feedback serves as great encouragement for all of us. Additionally, thank you for sharing valuable opinions about the service at our Club Lounge. We take your comments seriously and will strive to improve so that we can provide an even more satisfying experience in the future. Once again, we apologize that this stay did not meet your expectations. When you visit us next time, we will do our utmost to deliver hospitality that brings you complete satisfaction. The Westin Sendai Review Team

  ดูทั้งหมด
• 5.00

  dionysia0101

  วันที่โพสต์: 30/9/2025

  The front desk staff...

  The front desk staff on the first floor promptly arranged luggage storage. All the staff spoke fluent English and were very kind. The breakfast was varied and delicious, and I was able to sit by the window. It was unfortunate that I couldn't see the sunrise due to the rain. I would love to stay here again next time.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 28/9/2025～
  • 1 คน 1 ห้อง
  • Moderate Room - 30 sqm - King Size Bed
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing The Westin Hotel Sendai. We also sincerely appreciate you taking the time to share your feedback with us. We are truly delighted to receive your kind words about our staff. Additionally, we are pleased to hear that you enjoyed your breakfast at Restaurant Symphony. Our team will continue to strive to provide a comfortable and pleasant stay for all our guests with heartfelt hospitality and warm smiles. We look forward to welcoming you again in the near future.

  ดูทั้งหมด
• 3.17

  @suzi

  วันที่โพสต์: 25/9/2025

  A bit disappointing.

  I chose to stay here to enjoy breakfast at a different Hotel. The service from the Hotel staff and the breakfast were good. However, I was disappointed that the blind cord in the bathroom was tangled and wouldn't move. Since the bathroom remained bright, making it difficult for my companion to sleep, two room staff members (initially one person, later joined by another due to difficulty) came at 10 PM and struggled with it. They managed to lower the blind for blackout purposes but instructed us not to move it afterward. If this had been checked during room cleaning beforehand, such an issue could have been avoided. My relaxing nighttime after a bath was ruined. Additionally, there was no mention or apology regarding this matter during checkout, leaving me wondering if proper communication had been made among staff members. Having to bring amenities from the front desk myself felt like staying at a Business Hotel and left me slightly disappointed. I may refrain from using this place for some time.

  • ห้องพักและสิ่งอำนวยความสะดวก3
  • สิ่งอำนวยความสะดวก2
  • การบริการลูกค้า4
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ3
  • ความพึงพอใจ3

  • 22/9/2025～
  • 2 คน 1 ห้อง
  • Superior Room - 42 sqm - Twin Room
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing The Westin Sendai. We also sincerely appreciate you taking the time to share your feedback with us. We deeply apologize for the inconvenience and trouble caused during your stay due to the malfunction of the bathroom blinds. We regret that our staff, despite visiting late at night, could not provide sufficient assistance, which may have affected your experience negatively. Additionally, we apologize for not addressing you appropriately during check-out and acknowledge the shortcomings in our system as pointed out by you. Furthermore, we sincerely regret that we were unable to meet your expectations regarding the provision of amenities and that this led to dissatisfaction. Your valuable feedback has been shared with the relevant departments, and we will strive for improvements moving forward.

  ดูทั้งหมด
• 4.67

  d59jp

  วันที่โพสต์: 17/9/2025

  Thank you very much.

  The view from the Room was wonderful, and the staff were kind, making my stay comfortable. Thank you very much.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ3
  • ความพึงพอใจ5

  • 14/9/2025～
  • 2 คน 1 ห้อง
  • Club Premier Room - 48 sqm - Twin Room
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing The Westin Hotel Sendai. We also sincerely appreciate you taking the time to share your feedback. Your kind words inspire us, and we will continue striving as a team to provide the best hospitality for our guests.

  ดูทั้งหมด
• 1.83

  田中太郎@1234

  วันที่โพสต์: 19/8/2025

  Not the same as The Westin in Tokyo...

  To improve the quality of The Westin Sendai: Firstly, there was no body soap in the Room, but there were two bottles of shampoo. This might indicate a lack of proper training for the cleaning staff. Additionally, the amenities felt insufficient. Including items like cleansing products and face wash could make it comparable to other luxury Hotels. During breakfast, there was a long line for omelets, but it was unclear whether people were waiting for omelets or for the buffet beyond that point. Hotel staff should provide guidance or instructions in such situations. If it's an omelet queue, perhaps serving them last would be better to streamline the flow. While these are minor details, I believe that as a luxury Hotel, attention to such details is essential to match or surpass competitors like Aman and Ritz-Carlton.

  • ห้องพักและสิ่งอำนวยความสะดวก1
  • สิ่งอำนวยความสะดวก2
  • การบริการลูกค้า2
  • อาหาร2
  • น้ำพุร้อน・อ่างอาบน้ำ2
  • ความพึงพอใจ2

  • 17/8/2025～
  • 2 คน 1 ห้อง
  • Club Premier Room - 48 sqm - Twin Room
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing The Westin Hotel Sendai. We also sincerely appreciate you taking the time to share your feedback with us. We deeply apologize for the inconvenience caused during your stay, including the incomplete set of shampoo amenities in your Room and insufficient guidance from our staff at the breakfast venue. Regarding your feedback on the absence of a permanent skincare kit, we will review and improve our current practice of providing it upon request. Your valuable comments have been shared with relevant departments to ensure thorough training and improvement, aiming to deliver better quality service in the future. Once again, we sincerely thank you for sharing your valuable opinions and evaluations with us. We are committed to making every effort so that during your next visit, you can enjoy a comfortable and satisfying experience. We humbly ask for another opportunity to serve you better in the future and look forward to welcoming you back soon.

  ดูทั้งหมด
• 5.00

  ojarux

  วันที่โพสต์: 10/7/2025

  To the workspace after your meal.

  Hot days continue in Sendai. During a business meeting, I enjoyed the Teppanyaki course at Ichimuan, which included the soft-shell turtle hot pot. Afterward, I returned to my Room after lunch, took a bath, had a nap, and was able to work with a refreshed mind. Thank you for providing such a quiet space.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 8/7/2025～
  • 1 คน 1 ห้อง
  • Moderate Room - 30 sqm - King Size Bed
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing The Westin Hotel Sendai. We are delighted to hear that you were satisfied with your Room and found it comfortable for work after your meal. It brings us great joy to know that, despite your busy schedule, you had a meaningful and pleasant stay with us. We sincerely hope to welcome you back to The Westin Hotel Sendai on your next visit to Sendai. Please take care during these hot days, and we look forward to seeing you again soon.

  ดูทั้งหมด

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