รีวิวและความประทับใจจากผู้เข้าพักที่ GranVrio Resort Ishigaki Island Ocean's Wing & Villa Garden - 2หน้า

(จังหวัดโอกินาว่า/เกาะอิชิงากิ) [ทั้งหมด 300 ห้อง]
คะแนนรวม
4.36
ดี (100)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.28
  • สิ่งอำนวยความสะดวก
    4.37
  • การบริการลูกค้า
    4.31
  • อาหาร
    4.47
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.33
  • ความพึงพอใจ
    4.40
  • 4.17
    cafeoretype

    It was our first tri...

    It was our first trip to Ishigaki Island as a family. Check-in was extremely crowded, and we had to wait quite a while. Because of this, we decided to postpone using the hotel pool until the next morning and only used the Onsen that evening. However, the Onsen seemed not very well-maintained in terms of cleanliness. For dinner, we dined at the hotel's Okinawan cuisine restaurant. While it felt slightly overpriced for what it offered, it was convenient to return directly to our room rather than dining out in an unfamiliar area. The room had an ocean view, which was refreshing and enjoyable. The next morning's breakfast buffet offered a wide variety of dishes with plenty of Okinawan ingredients, which we found excellent. After breakfast, we took a walk along the beach right in front of us. Although swimming wasn't allowed on this beach, during high tide later in the day, we enjoyed collecting shells and coral on what had been tidal flats earlier—this experience was very relaxing. We also visited the indoor pool after breakfast; while its size seemed suitable for younger elementary school children at best, our kids still had fun there. Later that day, we went out to another beach and returned for dinner at the hotel's yakiniku restaurant. The food itself was standard yakiniku fare but paired with great views of sunset scenery that made it enjoyable overall. We also tried out one of their bars within Hotel premises—it turned out fairly average without anything particularly noteworthy about its offerings or atmosphere. On our final morning before heading straight towards airport post-checkout activities planned ahead included indulging once more into their delightful breakfast buffet followed by revisiting just briefly back onsite solely utilizing again facilities like Onsen prior departure arrangements being finalized altogether smoothly thereafter! Additionally appreciated thoughtful touches such as towels provided conveniently near lobby areas catering specifically towards guests venturing nearby beaches alike proving helpful indeed especially families traveling alongside smaller children given availability coin-operated laundry machines amongst other amenities making stay comfortable practical overall despite occasional lapses service quality observed intermittently throughout duration visit spanning three days total spent here ultimately leaving behind fond memories cherished forevermore thanks largely due accessibility convenience afforded location-wise coupled comprehensive range features services available under single roof setting apart positively amidst competition elsewhere regionally speaking! Whether or not we'll choose staying same place future trips remains uncertain yet grateful nonetheless opportunity having experienced firsthand everything wonderful Ishigaki Island has offer meantime expressing heartfelt gratitude entire team involved ensuring pleasant memorable stay altogether!

  • 4.83
    くまさるいぬ

    I had a comfortable stay.

    I stayed during spring break. Although it was a rainy trip, I had a comfortable time inside the Hotel. The public bath, though small, had an open-air bath and a stone sauna, which I really enjoyed. This Hotel provides towels in the bath area, so there’s no need to bring your own—very convenient. When it rained and we couldn’t go out, my child enjoyed playing table tennis and Othello. The breakfast buffet offered a wide variety of dishes and was very satisfying. The welcome drink was also a delightful service. It would be nice if the shop sold items like bread or milk for those who want to start their day early!

  • 5.00
    ゲスト

    The meals, views, an...

    The meals, views, and service were all excellent. Although the bath and pool were small for the size of the facility, everything was clean and well-maintained, making my stay comfortable. I truly believe choosing this Hotel among many others was a great decision.

  • 4.67
    おおとりもん

    The Hotel offers a rich breakfast and beautiful ocean views.

    This hotel, used by the Lotte professional baseball team for their training camp, offers a full resort experience. The A5-grade Ishigaki beef platter and stone-grilled bibimbap, as well as the seafood stone-grilled stew at the yakiniku restaurant "Ryuka," were exceptional. The Ryukyu dishes "Somen Champuru" and "Fu Champuru" at the restaurant "Funakura" were also incredibly delicious. Both dinner and breakfast at the restaurants were of high quality, and with its oceanfront location, the breeze was very pleasant. The welcome drinks—juice, Sanpin tea, and coffee—were delightful, and the lobby sofas were comfortable. Access to a large public bath, open-air bath, and outdoor pool made for an extremely satisfying stay. I would love to make this my regular accommodation on Ishigaki Island! Thank you for creating such wonderful memories!

  • 3.33
    じょこじょこじょこ

    An average Resort Hotel, I guess.

    There is a wide variety of breakfast options, and I think you can try most of the Okinawan specialties here. The beach is very close, and you can enjoy a beautiful sunset. It's also nice to take a walk around the property grounds. I chose this hotel because it had two types of spa facilities, which are available even if you're not staying as a guest. However, there didn't seem to be any special benefits for guests, but there was an attractive plan on IKYU's "Spa Reservation," so I made my reservation through that. Overall, it gives the impression of an average resort hotel. The price might be a bit high. The view from the room was not great; it seemed like we got one of the less desirable rooms. The large public bath wasn't particularly notable, and we only used it once. The bathroom in our room might have been better. There is shuttle service from the airport, but it doesn't seem to align with flight schedules specifically; using a local bus might actually be more convenient.

  • 4.83
    ととりく

    Very satisfied!

    I stayed for three nights in January. It was off-season, so the price was very reasonable. The Room was upgraded, and I could see Taketomi Island directly from the balcony. What made me happiest was that there was a chair at the sink, allowing me to sit while brushing my teeth or applying makeup. Of course, there was also a chair in front of the mirror in the Room. Recently, there are more cases where consumables are placed at the front desk for guests to take themselves, but everything was properly provided here. The loungewear was comfortable and convenient as I could wear it directly to the bath. The bath is not an Onsen, but there is a stone sauna, which helped relieve my fatigue. I did wish the temperature was a bit higher. Breakfast was served in a spacious venue, so there was no waiting, and the variety of dishes was plentiful, making it enjoyable even after three meals. I didn’t try the dinner, but I thought it would be nice if it were a buffet-style meal in the same venue as breakfast. The staff were all very polite and greeted us warmly, making the stay very pleasant. Overall, I was very satisfied (it would have been even better with nicer weather). Next time, I’d like to visit in the summer with my grandchildren!

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  • 5.00
    ゆう、ゆうちゃん

    I had a comfortable stay.

    The weather was cloudy, so I checked in early. I enjoyed looking at the scenery, playing table tennis, and relaxing in the rock bath. Thank you very much.

  • 4.83
    旅好きまゆなし

    I was able to spend my time leisurely.

    It was very quiet, and I was able to spend a relaxing time. The services were also extensive, and it was a Hotel where I felt like I wanted to have a Multiple Night Stay. I would like to use it again when I go to Ishigaki. Thank you for your hospitality.

  • 2.50
    marado-na

    The photos on the website are too good.

    I stayed at Villa Garden for four nights during the New Year holidays. Since the hotel name included "Resort," I visited expecting a Resort Hotel, but my impression was that it was a large Business Hotel with good service. First of all, the overall atmosphere was dim, and I expected glamorous decorations for the New Year holidays, but there were only a few New Year's decorations at the entrance. The Room photos on the website are too good. I even checked my reservation details to see if it was really the same Room. First of all, the Room cleaning was not thorough. Fingerprints and dust were everywhere... The furniture was not well-maintained, giving a worn-out impression. The wallpaper was peeling, there was a dusty accessory case, and the towels were too old... The Room layout on the website shows a summer bed on the terrace, but in reality, there is no such spacious area, just chairs. I used Tida (breakfast 4 times) and La Mer (dinner once) for meals, but although they looked good, there was nothing I found delicious. I regretted choosing the breakfast option. The Shuttle Service to Ocean's Wing was prompt and excellent. It had a bright atmosphere with glamorous decorations, giving the impression of a Resort Hotel. The large public bath was crowded, so Villa Garden was more relaxing. The website mentions Blue Seal ice cream after bathing, but in reality, it was Dole and Hershey's, which are common in the Kanto region. I think it's nice to receive it for free, so it's better to remove descriptions that can't be fulfilled. The staff are kind, and there are pleasant services, but the website tries to make it look better than it is, which leads to disappointment. It seems that the management's ideals are not being met due to a lack of staff on the ground. I feel that valuing the staff's genuine personalities would create repeat customers. At the New Year's Eve stage event, only one group raised their hands as repeat customers, which tells the story. Being able to use the indoor pool and large public bath after checkout was appreciated as we had a night flight in the rain. It was unfortunate that the most desired time, 12-14, was closed (Ocean's Wing)... The 24-hour shop, the variety of tea, the proximity to the city center, and the small-scale but warm and homely New Year events were good. I hope it becomes a wonderful Hotel.

  • 4.83
    リリーさん

    Resort Hotel with Excellent Cost Performance

    I stayed for three nights starting from New Year's Day. Despite being the high season, the price was quite reasonable with breakfast included (it was almost half the price of staying in Naha City), so I had some concerns, but once I got there, there was no need to worry. The Room was spacious with a relaxing ocean view, the breakfast buffet was plentiful, and the Facility was very clean with a full resort atmosphere, which was very satisfying. I rated the customer service four stars because I thought the quality varied slightly depending on the staff, but it wasn't a major concern, so it's a strict evaluation. I would definitely like to use it again when I visit Ishigaki next time, and I would recommend it to acquaintances going to Ishigaki!

  • 4.67
    ちゅら猫どん

    Very satisfied.

    We used the facility as three generations: parents, children, and grandchildren. Although it was raining, my 6-year-old grandchild was able to enjoy activities such as painting Shisa, playing table tennis, using the heated pool, and playing games without getting bored.

  • 5.00
    のびたこ

    I want to stay here again and again.

    I was looking forward to it because the reviews were good. It was a long-awaited trip with my spouse. I think everything, including the staff's attitude, location, decor, restaurant service, and delicious food, was perfect, but I'll just mention a few points I noticed. 1) I felt that the noise from clearing dishes at the breakfast restaurant La Mer should be addressed. For example, the clattering sound of plates. I understand it's difficult, but I think it can be controlled with careful handling. 2) The open-air bath was lukewarm. With the stone sauna and sauna facilities, a slight increase in temperature would make it more comfortable. This may vary from person to person, but my wife also said the open-air bath was lukewarm. 3) I requested a room on the 3rd floor, but the blue roof of the building in front was visible, which was a bit disappointing. It was indeed an ocean view, but this was unfortunate. 4) There were times when I couldn't operate the air conditioning properly (either too hot or too cold). Since there were no screens, we relied on the air conditioner rather than letting in natural air, but my wife said she had trouble sleeping at night. I slept soundly! Although there are points to note above, these are just three points if I had to mention them, and I definitely want to stay again next time.

  • 4.00
    Kuroeku

    It was great to have a large public bath.

    I was very satisfied because I was able to use the large public bath multiple times on Ishigaki Island, where many hotels do not have one. The meals at the Villa Garden restaurant were also delicious without any misses.

  • 4.17
    帽子の忘れ物

    Lost Hat

    Thank you for taking care of us for three days and two nights. After returning home, I realized I had forgotten my hat, and when I contacted them just in case, they quickly found it and sent it to my home. Additionally, the customer service at both the front desk and the yakiniku restaurant was excellent.

  • 4.00
    菜々子60

    My heart's treasures have increased.

    I enjoyed a relaxing 7-night, 8-day stay after a long time. Although there were some rainy days, Ishigaki Island offers a peaceful time just gazing at the sea from the Room. The stay was very memorable, with a stone sauna as well. Memories are said to be treasures of the heart, and my treasures have increased. Thank you very much. I will visit again.

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  • 5.00
    サエジュン

    High-quality service...

    High-quality service, a clean room with a great view, and delicious food! Completely satisfied with everything. Even during the phone consultation before our stay, the precise response gave us peace of mind. We are grateful for the hospitality-filled service, despite feeling sorry for causing trouble with requests such as borrowing a wheelchair, allowing us to use a nearby parking lot, and considering the ascent and descent during shuttle service to the annex. Thanks to you, it became the best birthday trip, and my mother is delighted. Thank you very much!! P.S.: I apologize for causing trouble during payment with an unnecessary comment. Thank you for your prompt response.

  • 4.67
    kokko1234

    Even with the impact of the typhoon, I was able to enjoy my stay as if I were traveling to an Onsen Stays.

    Stayed at Villa Garden Nankuru no Stays. Solo trip. No rental car. Typhoon season. Received a 24-hour time sale email from IKYU and made an immediate reservation. It turned out to be a great decision. A typhoon formed off the coast of the Philippines just three days before the trip. Even without a direct hit, there were strong winds and continuous heavy rain showers. Thanks to the airport shuttle service, I was able to arrive at the hotel without getting wet. I spent a relaxing time in the large public bath, enjoyed free ice cream, and was shuttled to the Ocean's Wing by car to enjoy a stone sauna from 2 PM, refreshing while gazing at the sea. When there was a temporary break in the weather, I used the rental bicycle for 30 minutes at 220 yen and went shopping at Max Value 2.6 km away, where I could buy unique Okinawan food products. At Villa Garden, Orion draft beer is free from 2 PM to 7 PM, making it very popular among beer-loving guests. Ocean's Wing guests cannot use the facilities of Villa Garden, so for a solo adult trip, Villa Garden is definitely recommended. Lastly, I would like to express my gratitude and thanks to Mr. Y at the front desk for his kindness.

  • 4.50
    ホヌみわ

    This is my second time using it this year.

    Unobtrusive customer service and service A variety of breakfast items and reliable taste Spacious Room and large bed... I've been coming here for 4 years. I am grateful that the same Room is prepared for me every time. I feel quite relaxed as if I were at home. I recommend it to those who want to spend their time slowly and leisurely. It was my summer pleasure every year, but last year and this year I encountered a direct hit from a typhoon, so I came to visit this time for a revenge vacation! That's how much I love this Hotel. I can't wait for next summer. I look forward to staying with you again. Thank you!

  • 4.17
    困鳥

    Close

    I stayed at Umikaji no Stays for 2 nights and 3 days. Among the Villa Garden, this place felt more like just an apartment room rather than a villa. The room was spacious and had a nice sea view, but it didn't have much of a resort feel. Also, the location had zero security, allowing anyone to enter, which might be fine on a peaceful island, but it felt a bit scary. The breakfast was delicious with a wide variety, and the menu was different on both days, which was nice. As for the bath, staying at the Villa Garden allows you to use the bath at the neighboring Ocean's Wing, so I used both, but the villa's bath was more relaxing and better. It was nice that you could eat Blue Seal ice cream after the bath and use towels as much as you wanted at both places. However, I think the cleaning of the Facility overall was too sloppy. The coffee maker was covered in dust, there was red mold in the water area, white marks were left on the doors, and the soap in the lobby restroom was out, with no supplies, which might be due to a lack of staff, but I wish they would try a bit harder. The staff were all friendly, kind, and wonderful, so it's a shame...

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  • 4.67
    Lion Queen

    A hotel that makes you want to visit again

    Since it was a stay during a situation where a large typhoon was approaching, many people seemed to have hurried back or changed their plans, resulting in an environment free from crowds. Although the villa garden is close to the sea, it does not directly face the sea, so during heavy rain and wind, the noise was not much of a concern, allowing for a very relaxing stay. Additionally, the staff were highly skilled and genuinely kind, making the stay even more comfortable. There seemed to be a large public bath, but since the bath in the Room was comfortable, there was no opportunity to use it. The meals were creatively prepared and never boring, and the villa was spacious and spotlessly clean, making it a pleasant place to stay. I definitely want to stay again.

  • 3.83
    89_oO

    I was torn between ANA and this place, and chose here for the first night.

    The view from the Room was very beautiful. I think there are generally more spacious Rooms compared to other Hotels I saw in the popular ranking of IKYU (Ishigaki Island). If you are three or more people, this Hotel is spacious and nice. There is a large public bath and an open-air bath, which was pleasant! (For me, having a large public bath is a high Point) The breakfast was an ordinary buffet, but the taste was good.

  • 2.67
    トム4

    The rating is too high.

    Despite the high rating on Ikkyu, the customer service and hospitality were extremely poor. Although I didn't have many opportunities to interact with the staff, many of them were curt and unpleasant. Their responses seemed very by-the-book, making me wonder if they even cared about guest satisfaction. The staff's service was lacking, and the price didn't match the experience. I plan to avoid using this hotel group in the future. Since it was also a stay to celebrate a birthday, I spent two very unpleasant days. Additionally, I was dissatisfied with the following points: - Despite arriving late at night, I was kept waiting at check-in. - There was no lighter available to light the candles on the cake. Even after inquiring, they wouldn't bring a lighter without an explanation, and they didn't seem apologetic. - When I asked if I could make a reservation for the shuttle bus on the day since I hadn't reserved in advance, they kept emphasizing that they don't accept reservations without prior booking.

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