Nikko Senhime Monogatari

My family came to visit Japan from the United States, so I chose this hotel for its beds, hot springs, and kaiseki meals. Just as the reviews said, the staff were wonderful. In particular, the woman near the front desk was exceptionally thoughtful, and her genuine desire to make guests feel welcome really shone through. I’m sure quite a few guests return just to see her! Whenever she was unsure of something, she made sure to check, and when I was distressed about losing something, she approached me and put me at ease.【Dining】Some ingredients were challenging for my American family, who are not used to Japanese food, but the small portions of each dish let them try a variety of things, making it a great experience. They were surprised that the sashimi was even better than what they had eaten in Toyosu. The overall portions were extremely generous. We all asked for less rice, but even then, we could barely finish everything.【Hot Springs】The hot springs were truly relaxing. They were always clean, so I imagine they are cleaned frequently. I suppose the low shower pressure cannot be helped, but the shower hoses were stiff and difficult to handle. Softer hoses would be appreciated when they are next replaced.【Room】The view from the room was wonderful, and the room was plenty spacious! The large beanbag-style cushion in the room was very comfortable. I liked the amenities, too. We could choose from colorful yukata robes, which made for some lovely souvenir photos.【Other】Toshogu Shrine is nearby, so we could walk there in no time after completing check-in. You can buy tickets at the shrine entrance, but I strongly recommend buying them at the front desk. We waited about 15 minutes in the rain to buy tickets and regretted not getting them at the hotel.We really appreciated the shuttle to the station. The driver was very kind, too.There seemed to be a live piano performance in the evening. We happened to hear it while passing near the shop. It sounded lovely, so it might be worth mentioning when showing guests to their rooms.It had been about 10 years since my last visit to Nikko, and I don’t know when I’ll be able to return, but if family or friends have a chance to visit, I would recommend this hotel.Thank you so much.

The hotel was conveniently located within walking distance of Toshogu Shrine. The morning walk organized by the hotel was wonderful. The knowledgeable guide explained Nikko’s history and the highlights of Toshogu Shrine in detail, so I recommend joining before heading out to explore. Our room with tatami flooring was a welcome place to relax after a long journey. We enjoyed the wide selection of amenities and souvenirs, and dining in a private room helped us feel comfortable and at ease. Thank you for your wonderful hospitality.