รีวิวและความประทับใจจากผู้เข้าพักที่ The Prince Karuizawa - 2หน้า

• 5.00

  ちいさなかわくだり

  วันที่โพสต์: 3/11/2024

  It was a Hotel beyond imagination.

  There was no onsen within the property, and I had to take a bus operated by Prince Hotel for transportation, so I was worried about being able to enter the onsen as I was scheduled to arrive late at night. However, even after the shuttle service hours ended, they provided a van to transport guests, allowing me to visit the onsen without any inconvenience. The "MOMIJI HOT-SPRING" available for guests offers a view of beautifully colored trees from the open-air bath, and it was beautifully lit up at night, which was very nice. Although the room was old in design, the interior was sufficiently renovated, allowing me to stay very comfortably. The entire property has a heavy and elegant atmosphere, which I personally liked a lot. Although it has been over 30 years since its opening in 1982, it is a wonderful hotel that does not fall short of the newer hotels nearby. I would definitely like to stay again if I have the opportunity.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 1/11/2024～
  • 2 คน 1 ห้อง
  • Room Type: Leave it to us
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing to stay at The Prince Karuizawa. We are delighted to hear that you were satisfied with your recent stay. We will take your kind words as further encouragement and strive to provide even more satisfying services in the future. All of our staff look forward to welcoming you again. Thank you for taking the time to share your feedback on your stay.

  ดูทั้งหมด
• 4.83

  ブランドン・リオス

  วันที่โพสต์: 30/10/2024

  I want to repeat.

  It was very nice that the front staff greeted us every time they came in and out. The restaurant staff were older and provided excellent service with depth, making the dining experience the most satisfying. The restaurant is highly recommended for its wonderful view. The taste of the food was truly delicious. The view from the room was also very good. The scenery from the room was nice. I definitely want to repeat my stay at this hotel. However, I thought the lounge was exclusive to the executive floor, so I specifically reserved that room, but it was a bit disappointing that there was no card check upon entry, and access was denied when it was crowded. Even so, I would like to visit again next time.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 28/10/2024～
  • 2 คน 1 ห้อง
  • [Non-smoking] Executive Twin *Executive floor benefits available
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing to stay at The Prince Karuizawa recently. We also sincerely appreciate you taking the time to post your feedback. We are honored to receive your kind words regarding the staff's service. Additionally, we are grateful for your valuable feedback concerning the gentian. We will continue to strive to ensure our guests have a comfortable stay, and we kindly ask for your continued patronage. We wish you good health during these times and look forward to welcoming you back with all our staff.

  ดูทั้งหมด

  
  
  
• 4.17

  CA301

  วันที่โพสต์: 18/9/2024

  As expected of Prince Hotel

  The staff at the front desk, bell service, doorman, and even the housekeeping staff always greeted us with a smile when we passed by, and we felt their warm hospitality. Although it was a bit inconvenient as the bath was quite far, the shuttle service was flexible and accommodating, making it easy to use even with young children. The breakfast restaurant offered a beautiful view and a spacious, elegant atmosphere, but I felt that the older male hall staff could have been more attentive. It took a while for the coffee refill, and even when our family was all together, they didn't notice. Observing closely, it seemed they prioritized clearing other tables and setting up new ones over focusing on the current guests. That was the only disappointment.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า5
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ4

  • 16/9/2024～
  • 5 คน 2 ห้อง
  • [Non-smoking] Garden Twin Room, accommodates up to 3 guests
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing The Prince Karuizawa for your recent stay. We also sincerely appreciate you taking the time to post your review. We are honored by your kind words regarding the service provided by our front desk, bell, doorman, and housekeeping staff. However, we apologize for not meeting your expectations with our restaurant staff. We will continue to strive to provide a comfortable stay, and we hope for your continued patronage. We wish you good health during these times and look forward to welcoming you back with all our staff.

  ดูทั้งหมด

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