KIYOSATO KOGEN RESORT

Outstanding hospitality—this is a wonderful Hotel!When my elderly father choked on a piece of steak at the restaurant, the staff rushed over immediately and supported me as I helped him, and thankfully he was fine.To the staff member who ran to us in that critical moment, I would like to express my heartfelt gratitude once again.And the food is incredibly delicious!Each dish is rich in flavor and makes the most of the ingredients.Even my father, who had choked, finished all of his remaining meat, and our whole family enjoyed the desserts as well—everyone agreed they were delicious.I often hesitate to travel with my elderly parents who require nursing care certification, but we were able to stay together in one Room for four people, and this Hotel made me want to bring my parents again.We will visit again when we have the chance.Thank you very much.

We stayed in the Stargazing Room. In a quiet, relaxing atmosphere, our whole family was able to unwind and spend a restful time together. The French dinner was delicious across the board, and the portions were just right. The staff were also very kind to our children, which allowed us to truly enjoy the meal as a family. During our stay, we took walks by the lake and fed the carp—our kids were thrilled. Unfortunately, it was cloudy so we couldn’t do any stargazing, but the indoor star talk was fascinating and still made for a special experience. It was a wonderful stay surrounded by nature that left us feeling refreshed both mentally and physically. We would love to visit again.