Hotel Hana no Yu

We stayed as a family to celebrate my husband’s birthday and our wedding anniversary.From the moment we checked in, we were amazed by the spacious, wonderful Room you prepared for us. When we checked out, we learned that it had been upgraded free of charge, which truly moved us even more.At dinner, you even prepared a fruit platter to celebrate my husband’s birthday and our anniversary—thank you so much. Our whole family was touched by your warm thoughtfulness.The Onsen also offered a great variety, and we enjoyed bathing many times.Most memorable of all was the dinner buffet. Not only was every dish delicious, but each time limited-quantity items were announced one after another, we found ourselves excitedly wondering what would come next as we enjoyed our meal.Thanks to the Room, the Onsen, the meals, and above all the warm hospitality of your staff, this trip became an unforgettable memory for our entire family.After returning home, my husband and children told me, “Thanks to you, Mom, it was such a wonderful trip. Let’s do it again.” That made this trip especially joyful for me as well.I sincerely appreciate all of your kindness and consideration.We look forward to visiting again as a family someday.Thank you very much.

At Hotel Hana no Yu, because we had reserved an upgraded room, the level of service was different from check-in onward.We were shown to a separate reception room, completed the process quickly without waiting, and the guidance to our room was perfect.The room was a comfortable size, and various amenities, snacks, and juices were provided free of charge.There was also a special lounge where we could enjoy alcoholic drinks and coffee free of charge as well.The private open-air bath with free-flowing hot spring water in the room was larger than expected, and very relaxing.Although I wondered if it might be a bit tough in midwinter, it was a very satisfying one-night stay. I would like to stay again if I have the chance.