รีวิวและความประทับใจจากผู้เข้าพักที่ SHIRAHAMA KEY TERRACE HOTEL SEAMORE Hotel Seamore - 2หน้า

(จังหวัดวากายามะ/นังคิชิราฮามะ) [ทั้งหมด 160 ห้อง]
คะแนนรวม
4.14
(270)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.01
  • สิ่งอำนวยความสะดวก
    4.13
  • การบริการลูกค้า
    4.28
  • อาหาร
    4.01
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.30
  • ความพึงพอใจ
    4.11
  • 5.00
    クー＆ボブ

    The service was very pleasant, kind, and satisfying.

  • 5.00
    ピョル

    Que is the best!

    The seasonal course featuring Kue was exceptional. I have enjoyed Kue here several times, but this was my first time trying the Kue Kamameshi, and it was absolutely delicious.

  • 2.67
    でんきちたくのしん

    The smell of tobacco made it difficult to sleep.

    Since I chose the accommodation without specifying preferences, it was partly unavoidable. However, during the Check Reservation process, there was no confirmation about smoking or non-smoking. On the day of my stay, when I entered the Room, I was shocked by the strong smell of tobacco and felt like closing the door immediately. The futon and bedding also smelled like tobacco—it was terrible. I probably won't stay here again.

  • 4.00
    愛媛の旅人

    Suite Room

    This was my first stay. The suite Room had a great ocean view with an open outlook, and the Room was clean, so I was very satisfied. Both the bed and futon were comfortable. Meals were buffet-style for both breakfast and dinner. There weren’t many kinds of seafood such as sashimi, but the breakfast bread selection in particular was extensive and absolutely delicious. The infinity footbath had plenty of towels available, and I enjoyed it while watching the sun set. Disappointing points were that the refrigerator in the Room wobbled, and although the balcony was spacious, the sofa differed from the photos shown by the Hotel—there were no cushions, and it felt like a worn-out platform, so I didn’t sit on it at all. Also, I had been looking forward to the large public bath, but it was split into three levels with many stairs, so an elderly person with mobility issues could only use a shallow bath on the first level that felt like a children’s pool. I also felt that the bathing area overall was too dark. Many of the staff seemed to be from overseas, but everyone’s service was excellent, and I spent my time there feeling warmly welcomed.

  • 4.00
    マサルマサル

    It was my first stay in a while. I was very satisfied. I will use it again.

  • 4.83
    ロン犬

    It was a weekday, so I could relax comfortably.

  • 4.00
    ありりこん

    Onsen is great.

    Got a great deal on accommodation with the last-minute discount. The onsen was excellent, and the open-air bath was very relaxing. The bread served during meals was delicious. It was a Japanese-style room, but the futon was thin and caused back pain; however, it was nice to be able to smoke in the room. Next time, I will make a reservation for a Western-style room.

  • 3.17
    ファンキー999

    I am a returning guest and have been staying here every year during this season. I look forward to staying again next year.

  • 5.00
    pan28

    We stayed with our c...

    We stayed with our children. The front desk, the room, and the entire accommodation were clean and comfortable. The Christmas tree was also lovely! As for the meals, while they weren't exactly as shown in the photos as others have mentioned, everything was delicious and satisfying. The freshly fried tempura was especially tasty. The bath area was well-maintained thanks to the staff's frequent cleaning, making it a pleasant experience. We appreciated being able to exchange bath towels at the front desk and having towels prepared at both the large public bath and footbath areas. We would love to stay here again when we visit Shirahama!

  • 3.83
    なんちゃって教授

    Kue is the best!

    The cuisine was excellent, especially the "Matsu" course featuring Kue fish, which left me very satisfied. I have visited multiple times. While the bathwater quality was good, the shower hose was covered in mold and rust, and the floor at the entrance of the bath was black with mold. It was quite disappointing to see this.

  • 5.00
    see&mee

    For Special Occasions

    The staff paid attention to every detail, allowing us to relax completely during our stay. The food was incredibly delicious, and my partner insisted that we should definitely dine here again for our next anniversary. I was also extremely satisfied. Thank you very much!

  • 3.33
    白浜最高

    Almost there!

    The quality of the food might be inferior compared to nearby facilities. The pricing seems to reflect the atmosphere rather than the actual value. Portions, like sashimi, were small and somewhat unsatisfactory. Breakfast felt like it came from a wholesale supermarket, though the croissants were excellent! The bath was absolutely outstanding. Dust was noticeable on room ventilation fans and other areas. While aiming for a stylish look, there’s still room for improvement. If compared with Senjo or Mercure, it might fall short in both quality and price—unfortunately disappointing. I’ve been using this place since they introduced barrel baths about 20 years ago.

  • 4.33
    すっけん

    The Room I stayed in was different!

    The floor was dirty. In the two-in-one Room, the person next door kept rattling the door, which I felt was due to a lack of explanation.

  • 4.50
    一休ハルコ

    We chose Shirahama f...

    We chose Shirahama for two consecutive years on this site. This time, we decided on a different Hotel than last year. The Hotel is very spacious, and the amenities are well-equipped. The Room felt a bit cramped as we opted for a triple setup, and the lighting in the Room was too dim, plus the TV barely worked, which was inconvenient. As for meals, it was a buffet style; however, it was disappointing that there were no sashimi or sushi rolls that my elderly mother had been looking forward to (last year's Hotel did better in this regard). The service at the dining area and Onsen as well as the Onsen itself were attentive and very satisfying.

  • 5.00
    chamuuuu.00245

    Satisfied with the Room with an Ocean View!!

  • 1.83
    tobarin

    An Accommodation Perfect for Stunning Photos

    I chose a hotel with a natural Onsen. This accommodation focuses on "Instagram-worthy" features, such as the bakery café at the entrance and the infinity foot bath, so I recommend it for those who enjoy such aesthetics. However, despite being advertised as a natural Onsen, chlorine was heavily used, which was disappointing. Honestly, the municipal Onsen in Shirahama would have been sufficient. The breakfast was also underwhelming; for example, the grilled fish only had tails left and did not match the price point. In a Resort Hotel, I would expect at least an ice water pitcher in the room, but there wasn’t one. The pool was also disappointingly small—only suitable for small children to play in. The elevator took forever to arrive, so I decided to use the stairs instead. However, there were no guest-use stairs available. While there were employee-use/emergency stairs accessible instead, they were shockingly dirty and unusable—I ended up waiting patiently for the elevator with frustration. This experience gave me insight into this hotel's focus on "Instagram-worthy" appearances over functionality or comfort. The only saving grace was that we didn’t opt for dinner at their restaurant but went to a sushi counter instead—it matched its price and tasted great! That alone made up for some of our disappointment.

  • 3.17
    ルクちゃん

    Stayed during the fi...

    Stayed during the fireworks festival, and it was impressive even from outside. The meals were buffet-style, but the sashimi only included salmon and tuna, which was disappointing. The tempura steak was delicious, but I expected more seafood at a seaside hotel, so that was also a letdown. The room was in an unrenovated state with torn wallpaper and felt old. However, the view was great.

  • 2.17
    park wood

    We stayed as a three-generation family.

    The lobby floor has been stylishly renovated, which I was looking forward to. The room was also renovated and clean, but the restroom located at the back of the closet was a bit inconvenient to use. There were several disappointing points: First, dinner. We used a round table seating area, but the meal felt like a casual lunch at a family restaurant with mediocre taste and portion size. The room window was dirty, making it difficult to enjoy the view outside. Check-out time is early at 11 AM. After check-out, even though I wanted to use the pool, the Onsen is not available until 1 PM and there are no showers around the pool area. Check-in times are fixed as well as key handover times; I wish there were more flexibility in these arrangements. I don't think I'll be visiting again.

  • 1.33
    tabiyuki

    Everything was terrible except for the staff's service!

    Extremely dissatisfied!! Trusted IKYU and made a Reservation, but there wasn't even a single coffee in the Room. The buffet only had items you could find anywhere. The Room was outdated, with lights that wouldn't turn off! This was the worst experience ever.

  • 4.83
    ドンキの女

    Maternity Travel

    I stayed with my husband at 35 weeks pregnant. The melon bread and croissants from the bakery were incredibly delicious! The buffet was also fantastic. The Onsen has quite a few stairs and is dimly lit, so I recommend enjoying it in the morning rather than at night. However, at night, the female staff in the bath area showed great care for me and my condition, which made me very happy. Thank you so much!

  • 1.33
    柿迫

    This Hotel feels very outdated! The food was terrible! Choosing this Hotel was a mistake!!!

  • 4.67
    山海空美

    A Hotel Where You Can Experience a Tropical Atmosphere

    Stayed in a deluxe room with an ocean view. The breathtaking horizon and the infinity pool were just as expected. The tatami-matted floor by the window was perfect for relaxing and enjoying the sunset from the room. Dinner was served as a set meal. While the portion was slightly modest, I wished I could order an additional dish, but there were no à la carte options available. Seeing others enjoying sushi, I later thought it would have been nice to request some rolled sushi if possible. At breakfast, freshly baked bread was available for purchase; next time, I'd like to skip the buffet and try their bread instead. The hotel also offers plenty of entertainment facilities, allowing guests to enjoy their stay in their own way. The staff's warm smiles and aloha style added to the tropical atmosphere of this accommodation!

  • 3.17
    大阪のオカン

    Smoking Room

    The room was comfortable and relaxing. The Onsen had a clean changing area, which was nice. However, the benefits of the Onsen seemed a bit underwhelming. For elderly parents, the stairs might feel unsafe, and in the shower area, it is slightly dim, making it difficult for those with poor eyesight to see the provided bottles clearly.

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  • 4.67
    miko miko

    We stayed for two ni...

    We stayed for two nights in a Suite Room and a Deluxe Room with three generations to celebrate our grandchild's birthday trip. The view from the Suite Room was absolutely stunning, and the grandchildren were thrilled. Since we have small children, we requested four futons to be laid out, which was kindly accommodated, allowing us to sleep comfortably. Unfortunately, the rooms were separated, so it would have been better to check and complete the Reservation accordingly beforehand. Also, the breakfast and dinner buffet menus were the same for both days, which became repetitive. However, the bread was delicious!

  • 4.67
    Kkkkkv

    The Japanese front desk staff were overly businesslike, while the foreign staff provided considerate service.

  • 2.83
    ファンキー999

    It was a repeat visit after a long time.

    It was a repeat visit after a long time. Usually, I had dinner at Enza, but this time there was only a buffet plan available for dinner, so I reluctantly made the reservation. However, I realized once again that buffet-style dinners are not suitable for me. The onsen was as great as always with no issues.

  • 4.67
    strawberry pie

    I felt energized at the vibrant Hotel.

    I stayed here with my family a long time ago, but it has completely transformed into a different Hotel. It’s been renovated, filled with young guests, and full of energy. The large public bath is spread across three floors with various types of baths, making it an enjoyable experience—I ended up staying longer than planned. The Japanese restaurant was comfortable and delicious, and I could watch the sunset while dining. Although the breakfast venue was quite crowded, it’s understandable since it was spring break. The price was affordable, and I’d love to visit this Hotel again soon!

  • 4.17
    よしぴょん

    I stayed for one nig...

    I stayed for one night in a Deluxe Room using the Graduation Trip Support Plan. The room was newly renovated, very clean, and offered a stunning ocean view from the window. Both dinner and breakfast were buffet-style. Although it was spring break and crowded despite being a weekday, there were plenty of seats available, so it didn’t feel inconvenient. However, compared to other Hotels or Ryokans I’ve stayed at before, the variety of side dishes was somewhat limited. The Onsen was spacious, and the open-air bath with an ocean view was fantastic. Unfortunately, the indoor bath had dirty windows that obstructed what should have been a full ocean view—possibly due to seasonal yellow dust—which was slightly disappointing. The staff members were all very friendly and welcoming, leaving a great impression overall.

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  • 3.67
    260308604

    Unrenovated rooms can be quite disappointing.

    The room is overall outdated, which is somewhat understandable, but being assigned a non-renovated room gives off a strong impression of neglect. The wallpaper is peeling, and there are stains everywhere. The chairs are old, the windows are dirty, ruining the view. The bedding feels thin like sleeping directly on the tatami mat. The toilet in the room was clogged and wouldn't flush paper; when I tried to call the front desk, the phone was broken and completely unresponsive. I had to go directly to the front desk myself. It's disappointing because everything outside of the guest rooms isn't bad at all.

  • 3.33
    オカエツ

    Spring Break Trip

    It was a spring break trip with my two grandchildren. Although it was a special trip, I was concerned about the unfriendly attitude of the entrance staff, the unusually wide corridors, and the overall low temperature of the Onsen. There were also many floating particles, possibly mineral deposits. Considering the reasonable price, it might be understandable.

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