รีวิวและความประทับใจจากผู้เข้าพักที่ Arima Onsen Gekkoen Korokan

(จังหวัดเฮียวโงะ/น้ำพุร้อนอาริมะ) [ทั้งหมด 33 ห้อง]
คะแนนรวม
4.31
ดี (85)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.20
  • สิ่งอำนวยความสะดวก
    4.13
  • การบริการลูกค้า
    4.38
  • อาหาร
    4.43
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.47
  • ความพึงพอใจ
    4.26
  • 4.83
    みれっこ

    Recommended

    In-room dining, and the Room has been renovated and is extremely clean. I was able to relax. There are also many baths, so I recommend it. The food was delicious, but it would have been perfect if the fish at breakfast had been freshly grilled.

  • 5.00
    leesun

    A Wonderful Stay

    My first visit to Arima Onsen was just to stop by a famous hot spring, but this Accommodation was wonderful and made me want to come back. The water was soft and soothing, and the meals were excellent—carefully selected ingredients, thoughtfully prepared dashi, and delicious sea bream rice. The attendant not only served the meals but also laid out the futon, and their dedicated service left a lasting impression.

  • 5.00
    aya_kai

    It was very good.

    I was a little uneasy because the Reviews were mixed, but after staying here, I’m truly glad I chose this Accommodation. The Room had an open-air bath, and it felt very clean with a great view. I was also able to use the baths at the affiliated Hotel (Yuzuki Sanso), but personally I preferred the baths at Korokan. All of the meals were delicious, and the staff provided thoughtful service, making my stay very comfortable. If I visit Arima again, I would definitely like to stay here again.

  • 5.00
    酔笑玉

    All About Onsen

    The food, the Kin-sen hot spring, and the service were all flawless. It was a wonderful day.

  • 2.33
    銀座飲み歩き

    Food and Drinks

    The staff were friendly and welcoming, always with a smile, and the Shuttle Service driver also made us feel comfortable with pleasant conversation. However, the food was not something I could praise at all—though I understand tastes vary. Surprisingly, the grilled beef was served already plated; we were told it had been grilled on a rack in advance, which left me speechless. Even more surprising were the drink prices: while I could accept ¥1,100 for a draft beer (still expensive), Suntory Kakubin whisky was over ¥7,000 and wine started at around ¥20,000.

  • 1.67
    mvpsp

    Our family of five s...

    Our family of five stayed for two nights using two Rooms, but the front desk service was poor, and it was a boring three days. The guest Rooms have been renovated, but there is a crack in the balcony concrete with about a 1 cm gap.

  • 5.00
    はるはるいか

    This was our first s...

    This was our first stay here on a family trip for the first time in over 10 years. The Room was spacious and even had a massage chair—wonderful. The scent of the tatami was soothing, and we were able to relax. The Onsen was also excellent. The meals were delicious. We were very satisfied. We also appreciated the courteous service. It made for a truly fulfilling trip, and we would love to stay again if we have the chance.

  • 4.67
    cecile

    An Accommodation where elderly parents can stay comfortably.

    When my elderly parents travel on their own, what matters most is convenient transportation, the Hotel’s location, the meals, and the Room environment (mainly spending time in the Room and taking walks nearby), so their perspective differs from that of younger guests. Having a Room close to the elevator, or receiving a little extra consideration from the Hotel staff—these may seem like small things, but I think it’s the accumulation of such details that makes a stay truly enjoyable. As soon as they got home, they were already talking about next time, so it seems they had a wonderful experience. They were also delighted with the view from the Room and said it was absolutely amazing. They told me the food was delicious as well.

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  • 5.00
    ヒロG

    A Highly Satisfying Ryokan

    We stayed to celebrate a special anniversary, and we were deeply moved by the surprise commemorative gift we received at dinner. Everyone—from the front desk and dining staff to the shop staff and even team members we passed in the hall—served us with warm smiles and courteous hospitality, making our stay truly comfortable. The Onsen could also be enjoyed at the mountain lodge, allowing us to try a variety of baths, which was very satisfying.

  • 5.00
    ミワちゃん

    I felt relaxed and satisfied.

    This was my second visit to Arima Onsen, and this time I stayed at Gekkoen Kourokan. It was featured as a recommended Accommodation on IKYU, and the Room was spacious and luxurious, even with a massage chair. The price was reasonable, so I made a Reservation right away. Just as recommended, it did not disappoint. The front desk staff gave a courteous explanation and escorted me to my Room. You can use the large public bath at Kourokan, and you can also use the large public bath and open-air bath at Yugekusan-so. I was able to fully enjoy Arima Onsen’s signature waters—Kinsen (gold) and Ginsen (silver)—and it felt wonderful. Both dinner and breakfast were kaiseki cuisine. I was truly impressed by the attentive service and explanations for each dish, as well as the care the chefs put into preparing every item. Overall, everything was excellent—I left feeling refreshed and relaxed. I would love to stay again.

  • 4.83
    まーちん!

    This is an Accommodation I’d love to stay at again!!

    Thank you very much for your kind hospitality. We truly appreciate the flexible Shuttle Service provided for my elderly mother, and we are very grateful to the driver. The front desk staff were also courteous and helpful; when we went out for a walk, they kindly spoke to us and prepared maps and other materials, which was a great help. It had been a while since we last enjoyed in-room dining, and we were able to relax and enjoy a delicious meal. Due to my own oversight, I didn’t realize the large public bath was closed for cleaning from 8:00, so I ended up rushing. I had hoped to relax there at the end, so that is my only regret. The Onsen left our skin feeling smooth, and it was wonderful.

  • 5.00
    森子ちゃん

    My 60th Birthday Trip

    This time, I stayed with three friends to celebrate my 60th birthday trip. We splurged on a Room with an open-air bath. The fresh greenery seen from the Room was beautifully varied depending on the trees, and it was truly stunning. I imagine the autumn leaves must be wonderful as well. The Onsen water was at a comfortable temperature—not too hot or too warm—so we could relax and soak at our leisure. The kaiseki cuisine offered many dishes, and everything was delicious. The Room was spacious, and having two toilets was a great plus. My friends also said it was a very nice Ryokan. Since we stayed right after the holiday period, it felt like we had the large public bath all to ourselves. I’m glad we were able to spend such a relaxing time here.

  • 3.00
    スイス太郎

    Staff attitude

    This was my third stay, and because I had been looking forward to it ever since making the Reservation, the disappointment was huge. The Onsen and meals were good, but I was repeatedly shocked by how poor the staff’s attitude was. The Room attendant worked while sighing over and over, laid out the futons by tossing them down, and even when I called to have the meal cleared away, I was told things like, “We’re busy so we can’t come right away.” There were no greetings such as “Please relax” or “Good night” when leaving; they seemed irritated throughout as if they didn’t want to be working, which made me feel very uncomfortable. At breakfast as well, without asking when would be a good time to clear up, I was told definitively that they would come in 45–60 minutes—and they really did come exactly 45 minutes later. Since I had been eating right up until then, it felt far too soon. Isn’t that too early to clear everything away? Also, when the staff member handling checkout realized my Reservation was through IKYU.com, they snickered and acted as if mocking me. Isn’t your Accommodation officially listed on hotel booking sites? It left a truly bad impression. There was no send-off at all; despite it being a dangerous road with lots of cars and pedestrians—what would you do if an accident happened? It was also inconvenient that amenities were not placed in the Room. Being told suddenly while my hands were full carrying luggage on the way to the Room felt unreasonable. Until last year the atmosphere had been wonderful and the service pleasant—what happened? Honestly, there were many disappointing moments.

  • 4.00
    有馬よいとこ

    I stayed with my mot...

    I stayed with my mother, and I truly appreciate your courteous support from our pre-stay inquiries onward. The Room, the meals, the Shuttle Service to the shopping street, and of course the Onsen were all wonderful and very satisfying. That said, although it can’t be helped, the private bath time slot was short and seemed a bit tough for my elderly mother. At breakfast, we had requested that my mother’s meal be slightly chopped, but it seems there was a mix-up in serving; I didn’t notice and ended up eating it myself, which was disappointing. Still, overall we were able to relax and take our time, and I’m glad we worked up the courage to stay at a Hotel at a price point we normally wouldn’t choose.

  • 5.00
    renamomo

    I stayed here with m...

    I stayed here with my mother and daughter. Even with our lively children, the staff were kind and helpful, and we were able to relax very comfortably. The food, the hot spring baths, and the Room were all excellent. Thank you as always for your attentive and thoughtful service.

  • 5.00
    よしゆ！

    Excellent

    The open-air bath in our Room was amazing! The view was great, and we were able to relax and enjoy the Onsen at our own pace. The meals were delicious, and we had a wonderful time.

  • 5.00
    renamomo

    Thank you.

  • 3.17
    若洲

    Kobe beef is delicious.

    The Kobe beef sukiyaki is delicious. With unlimited Shuttle Service, it’s convenient even if the property isn’t in the city center. The Room, building, and open-air bath are a bit old.

  • 4.67
    Nomad

    Even same-day reservations are highly satisfying!

    Although it was a same-day Reservation, we were very satisfied with both the Room and the meals. There was a wide variety of dishes, and we were able to take our time and enjoy them leisurely for over an hour. The Onsen felt wonderfully soothing, and it warmed my whole body. The view from the Room also had a strong winter atmosphere. However, there was a large step between the Room and the bath area, so going up and down felt like climbing. Other than that, we were truly very satisfied. This is an Accommodation we would love to stay at again if we have the chance next time. Thank you very much.

  • 4.50
    マルラブみーみ

    Service from the Room attendant

    Thank you very much for your hospitality. I wanted to share one concern. Overall, everything was good, but the service from the staff member in charge of our Room was not very satisfactory. They seemed inexperienced and awkward, and it was disappointing that they did not smile, as if they did not enjoy working in hospitality.

  • 3.67
    楽しいご飯

    Meals

    I often stay here because the Onsen is wonderful. I stayed in December and January, but the dining menu was the same. I have a Reservation for February as well, and I hope the menu will be different.

  • 5.00
    MINNIE

    I made this Reservation for my friend’s engagement trip.

    When I added a short message in the remarks section at the time of my Reservation, you prepared a wonderful, heartfelt gift, and I was truly touched. I sincerely appreciate your thoughtful attention to every detail.

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  • 3.67
    まちゃぴっぴ

    Used the laundry basket and bath towels.

    After leaving the large public bath, I found that the bath towel I had placed in my changing basket with my clothes was missing. I have stayed at many Ryokan, but this was the first time someone took a towel from another person’s basket without permission, and I was deeply shocked. Because I was with my mother, we shared one towel, but if I had been alone, I think I would have been left wandering around with no way to cover myself. All other bath users besides us appeared to be Asian foreign guests. It seems that simply leaving baskets in the changing area and relying on people’s honesty no longer works. Even though the stay was not cheap, this happened, and it has made me afraid to use shared baths without lockers. I explained what happened to the Hotel staff. They apologized. At checkout, after payment was completed, someone who seemed to be the manager mentioned it briefly, but they did not seem to consider it a serious matter. We had just been talking about how we would like to stay again—enjoying in-room dining, a quiet moment while looking out at Mount Ochibayama through the large window—and our attendant was pleasant.

  • 5.00
    そんまさん

    We stayed in the mos...

    We stayed in the most standard Japanese-style Room without meals. Since we booked in a hurry at the last minute, we hadn’t researched the Accommodation much, but we were very satisfied. We arrived at night so we couldn’t see the view, but when we looked outside the next day, the autumn leaves were beautiful. Also, the Room was spacious, and I was surprised that the en-suite bathroom was well built and properly equipped! They provided drinking water, and even carried our luggage to the Room upon arrival—service was attentive throughout. There were three types of Onsen as well, and the open-air bath with golden spring water was especially great. Personally, I felt it was a Hotel that exceeded its price. Next time, I’d definitely like to stay again with meals included.

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  • 4.50
    さんさん。

    Relax and unwind at Arima Onsen with open-air baths and attentive staff.

    The welcome upon arrival by car was prompt, and the guidance from unloading to the lobby was smooth and pleasant. However, there seemed to be a slightly long wait time between check-in and being shown to the Room. As for the view from the guest Room, while I usually choose ocean views on recent trips, I found the greenery of the mountains equally delightful. I really liked it. The private open-air bath in the Room was especially wonderful; opening up all the windows revealed a stunning view of lush green mountains right in front of me, which was incredibly soothing. The water temperature was just perfect, and I enjoyed it more than five times during my stay. Dinner was delicious with every dish carefully prepared, served at an ideal pace that made it enjoyable. Breakfast consisted of a traditional Japanese set meal that felt standard but tasted great nonetheless. Regarding public baths, I visited all three locations including those at Yuzuki Sanso; among them, I particularly enjoyed the riverside open-air bath. As for service quality, everyone from reception staff onwards provided truly courteous hospitality that stood out as exceptional. In particular, our Room attendant's kindness combined with their warm smile-filled service left a lasting impression—it truly healed my soul!

  • 4.67
    よっしゃんばぁ

    Celebration Party

    After 25 years, we returned to stay here again. Our once-young children are now adults, and we celebrated my husband's retirement and my 60th birthday with our family, including our twin 2-year-old grandchildren. A total of seven of us stayed, enjoying dinner and breakfast in a spacious Japanese-style room with two adjoining areas. We held a celebration during dinner, where the delicious food was complemented by the kind and attentive service from the staff, which brought comfort to everyone. It turned out to be a memorable trip for our family celebration. Thank you very much for your hospitality!

  • 3.00
    ソフトキャット

    First Time at Arima Onsen

    Positive Points: The shuttle service was available not only to the station but also to the ropeway station and Onsen town. Although the plan included in-room dining, arrangements were made for dining at a Japanese restaurant with tables and chairs due to difficulties for elderly guests and foreign visitors with low tables and floor seating. As it was a birthday celebration trip, they prepared red rice and a small gift at the dining table. Negative Points: Since it was a multiple night stay, on the second day, instead of kaiseki cuisine, sukiyaki and fish shabu-shabu were served; however, everything had to be cooked by ourselves. It didn’t feel like we truly enjoyed eating. In hindsight, having kaiseki twice would have been better. There was no bottled water service in the room on either day. A cold water pot was provided though. No sweets were provided on the second day. There was no guidance for foreign guests in the large public bath (e.g., walking around in indoor slippers inside changing rooms or attempting to enter baths wearing them). Just seeing this gave an unclean impression of the entire bath area. Despite having a spacious room, there were very few usable power outlets. This being my first visit to Arima Onsen, this experience has shaped my impression of Arima Onsen as a whole.

  • 4.83
    ma san

    Although it was clos...

    Although it was close, this was my first visit to Arima Onsen. I was soothed by the view, breeze, and the sound of cicadas from the semi-open-air bath in my room and enjoyed multiple baths. Unfortunately, I couldn't use the public bath due to a weakened immune system, so I rated it a 4 (apologies). The Hotel staff were kind and attentive, which made for a pleasant stay. With a check-out time of 12:00 PM, I could relax at my own pace. I would love to stay here again. Thank you very much!

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  • 5.00
    ゲスト

    Early Autumn in Arima

    We visit every year and always have a wonderful time. This time was no exception, as we were able to relax fully. This is the most charming place in Arima Onsen, with not only excellent hot springs but also outstanding cuisine. We look forward to visiting again. Thank you very much!

  • 4.00
    ふぉーりんまま

    I had a relaxing time.

    We stayed for 2 nights and 3 days. My husband and I visited, and since my husband has poor eyesight, a male staff member kindly guided him to the shampoo in the bathroom. The staff's hospitality was excellent. The Room had a massage chair, which made it very relaxing. The bath's silver hot spring was not carbonated but radon water instead. The Kobe beef sukiyaki was delicious. The only disappointment was that the breakfast on the second day wasn't as good in taste or variety compared to the first day's breakfast. Thank you for taking care of us in many ways!

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