รีวิวและความประทับใจจากผู้เข้าพักที่ Kitakobushi Shiretoko Hotel & Resort

(ฮอกไกโด/ชิเรโตโกะ) [ทั้งหมด 149 ห้อง]
คะแนนรวม
4.52
ยอดเยี่ยม (197)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.50
  • สิ่งอำนวยความสะดวก
    4.61
  • การบริการลูกค้า
    4.52
  • อาหาร
    4.49
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.52
  • ความพึงพอใจ
    4.49
  • 4.67
    akono1
    วันที่โพสต์: 25/10/2026

    Hokkaido Travel

    We stayed here on day 19 of our trip to Hokkaido. I had already decided this was the place to stay in Utoro and had been looking forward to it. The hot spring baths and our room were clean and comfortable. The footbath was also well maintained, and we enjoyed relaxing in it while taking in the scenery. We liked the drinks and snacks in the lounge, but were disappointed there was no apple juice. At check-in, we were told that some dinner items had to be ordered. I assumed this meant ordering at the table and asked the staff, but it turned out to be the same setup as at Club Med, where we had stayed earlier in our trip. The staff member serving sashimi seemed annoyed when I requested tuna, as it was the only sashimi my child could eat. I understand that serving only tuna might leave the selection unbalanced, but there is no point taking sashimi my child cannot eat—that defeats the purpose of a buffet. Even if the request was frustrating, I wish they had not shown it. At the daily fish station, I told a staff member from overseas that there was an egg allergy and asked for no egg. However, they placed the salmon on top of an omelet. When I reminded them of my request, they tried to serve the same salmon that had touched the egg, which shocked me. I immediately pointed this out and had them prepare a fresh serving, but they really need to be more careful. Everything else went smoothly, and both the wine and food were delicious. The letter-to-your-future-self service was wonderful. My child really enjoyed drawing a message too. There was also a stall selling finely shaved kelp, where a lovely gentleman skillfully shaved it and explained all sorts of things to us. He was the only person we took a photo with. They were also collecting donations for bear conservation, and we contributed. I thought it was a wonderful initiative. On the day we checked out, we took the Aurora sightseeing boat to the easternmost point, making some wonderful memories. I would love to stay here again the next time we visit Utoro.

  • 5.00
    茅野島
    วันที่โพสต์: 24/10/2026

    The food and baths w...

    The food and baths were excellent. The meals were especially lavish, unlike anything I had ever seen, making for a truly memorable experience.

  • 4.33
    mnsc
    วันที่โพสต์: 13/10/2026

    Although the main building has been renovated, the walls may feel thin.

    We stayed during a three-day holiday weekend. The food, lounge, large public bath, and facilities were perfect. However, our room was in the main building, and we were bothered by noise from the neighboring room. Perhaps the walls are thin...

  • 2.33
    dragon park
    วันที่โพสต์: 6/10/2026

    Dining hall, hot spring

    The Western-style breakfast menu has a variety of options, but everything is poor. The hot spring water is still not clean. The facilities are also inadequate.

  • 4.33
    ikenaga
    วันที่โพสต์: 4/10/2026

    Exceptional hospitality and dining

    I have stayed hundreds of nights in accommodations both in Japan and abroad, and this was the best hospitality I have ever experienced, along with an unforgettable dining experience. Both dinner and breakfast were truly the finest meals I have ever had.

  • 5.00
    婉芝
    วันที่โพสต์: 27/9/2026

    This was my second s...

    This was my second stay. My first visit left a great impression, so when planning this trip with friends visiting from Taiwan, I recommended it and included it in our itinerary. Everyone praised the courteous service, the Facility, and the delicious meals. Although everything was complimentary, we truly appreciated being served high-quality food and drinks.

  • 5.00
    もりおてん
    วันที่โพสต์: 25/9/2026

    The Best Hotel

    I stayed for one night in September on a Plan that included dinner and breakfast. I was extremely satisfied with everything—the lounge after arrival, the meals, the Onsen, and the Room. All of the food was delicious, and even though it was a buffet, each item was served individually, so I didn’t mind the crowds at all. The staff were also very kind. Next time, I’d like to stay during the drift ice season.

    • Review Image
    • Review Image
  • 5.00
    一休四秋
    วันที่โพสต์: 25/9/2026

    We were very satisfied with our two-night stay.

    Last year, due to bad weather, our stay was suddenly reduced to one night, but we truly appreciated how kindly you handled it. This year, we came back for two nights and fully enjoyed Shiretoko. Of course, the Hotel experience was outstanding. Even though it should have been fully booked, it never felt crowded or noisy anywhere in the Hotel, and we were able to relax comfortably. Since we visited with our grandchild, we are grateful for the warm hospitality of all the staff. In particular, the dining staff seemed to take great care so that we could enjoy our meal at a leisurely pace. This is our No. 1 Hotel—we definitely want to return. We’ll be back again next year.

  • 4.00
    ちわこぎ
    วันที่โพสต์: 24/9/2026

    Please be creative with dinner arrangements.

    It was all-inclusive, but I didn’t have much time and couldn’t make full use of it. It was disappointing that dinner was a buffet. In the large dining hall, having to carry food myself over a long distance was tough, so I couldn’t eat much. I could tell the dishes were thoughtfully prepared, but it was also disappointing that there were no local seasonal items typical for eastern Hokkaido at this time of year, such as salmon roe or crab. For alcoholic drinks, I had to adjust everything myself, which was inconvenient. The bath was great and the Room was spacious and nice, but overall it didn’t feel like good value for money.

  • 5.00
    グレタちゃん応援してます
    วันที่โพสต์: 19/9/2026

    Shiretoko and the Hotel are both amazing!

    Shiretoko’s magnificent nature truly moved me. I recommend the 3-hour sightseeing cruise from the sea. It can feel cold on the water due to the wind, so bring an extra layer.\nThe Hotel had an amazing atmosphere that really heightened the excitement as an Accommodation for Shiretoko sightseeing. The service was excellent, and the lounge’s all-inclusive drinks and snacks were thoughtfully provided, making our stay very enjoyable. Highly recommended!\nDon’t forget to gaze at the stars at night from the footbath terrace!

  • 5.00
    松本篤
    วันที่โพสต์: 18/9/2026

    To IKYU and Shiretoko Kita-Kobushi

    I made a Reservation for Shiretoko Kita-Kobushi through IKYU for two nights at JPY 91,460. Later, I received an email saying it would be “even more affordable,” and it advertised a JPY 5,000 discount, so I switched to that offer. When I arrived at the Hotel on September 15, I was told that two Rooms had been prepared. When I checked the new email, it stated in very small print that the original Reservation had to be canceled. I explained that the text was too small to notice, but they would not accept this. I am traveling alone and have no intention of booking two Rooms. After that, IKYU billed me a Cancellation Fee of JPY 82,764. I will pay JPY 91,460 as originally booked, but I would like the JPY 82,764 refunded. Thank you for your assistance.

  • 4.83
    のんあん
    วันที่โพสต์: 18/9/2026

    It was a rare Hotel ...

    It was a rare Hotel that felt luxurious yet unpretentious, and incredibly relaxing. In the spacious lounge with various areas, chairs, and sofas, we were free to enjoy drinks and books from the library, and in the outdoor footbath we drank wine while looking for constellations. I would love to visit again when it’s time to use the Room fireplace.

  • 5.00
    ribonnn
    วันที่โพสต์: 16/9/2026

    Kita-Kobushi Shiretoko Hotel & Resort

    Our family of four adults stayed here. We were impressed by the excellent sound system in the lobby, and the all-inclusive food and drinks were outstanding. The delicious ice cream at the café, as well as dinner and breakfast, were all very satisfying. The large public bath was also very clean and relaxing. We would love to stay again.

  • 5.00
    Accot
    วันที่โพสต์: 13/9/2026

    We stayed here for one night with our family.

    On a friend’s recommendation, I stayed here. They told me, “If you’re going to Shiretoko, you have to stay here,” and I didn’t really get it at first—but once I arrived, I understood how wonderful this Hotel is. First of all, the parking lot is close by. It may seem minor, but when you’re carrying travel luggage, it’s absolutely essential. Then there’s the entrance and the spacious interior with a view of Shiretoko’s harbor in the distance—it immediately got me excited. After settling into my Room, I explored the property. I enjoyed the all-inclusive snacks and wine that I’d been looking forward to. Some places offer mediocre drinks and snacks—but not here. Every single item was delicious. Not wanting to overdo it and ruin dinner, I kept it reasonable… and then came dinner. I went in without doing any research beforehand—amazing, delicious, all-you-can-eat, and impossible to try everything. Each dish was exceptionally well made. I’ve been to many all-inclusive places before, but this one has become a favorite. I also really enjoyed both the baths and breakfast. And I had the chance to fully appreciate the sound from the Paragon speakers as well. The next day, I planned to go whale watching in Rausu, but it was canceled due to rough seas. Still—I’m determined to come back for a retry in Shiretoko. When I do, I’ll definitely stop by again. Thank you very much.

    • Review Image
    • Review Image
    • Review Image
    • Review Image
    • Review Image
    • Review Image
  • 3.50
    akim
    วันที่โพสต์: 26/8/2026

    This was my first Mu...

    This was my first Multiple Night Stay here. We stayed in a sauna suite Room, and while the Room itself was impressive, the view—one of the highlights—was spoiled by seagull droppings on the window (perhaps unavoidable given the location). Also, because the closet is located by the sink and changing area, it was too humid to hang jackets and similar items. The staff were helpful, and dinner on the second day was delicious. However, I found it confusing that despite the stylish atmosphere and spacious dining area, there were only two parties with course Reservations on day one and only us on day two. Meanwhile, the buffet was crowded while the course dining area was nearly empty. It made me wonder whether you are aiming for a luxury or a casual experience. Guests who choose higher-priced Plans often stay at many Accommodations, so I hope you will avoid compromises as much as possible. I apologize for my blunt feedback.

  • 4.67
    ゆきともたっくん
    วันที่โพสต์: 24/8/2026

    A well-appointed lobby lounge.

    The lobby lounge had a great atmosphere, and we really appreciated the complimentary drinks, including alcohol. The meals were buffet-style but surprisingly high quality, and we were very satisfied.

  • 4.33
    長崎のカステラ
    วันที่โพสต์: 22/8/2026

    Exceptional style in Utoro

    Although it is a renovated Hotel, it feels stylish and well-designed. They also seem to be putting effort into recruitment, and I feel the Hotel will continue to grow even more. Thank you for the wonderful suggestion regarding the issue with our Room—it almost made us feel apologetic. I felt very sorry. We moved Rooms at 8:00 p.m., and thanks to your thoughtful proposal, we were able to fully enjoy our stay at the Hotel. The open-air bath and sauna were excellent. The Room was also spacious and comfortable. At both the breakfast and dinner buffets, there was a refreshing originality in the ingredients and menu, but I think we would have enjoyed it even more if there had been more Hokkaido-specific options—such as salads featuring more seasonal vegetables. I was hoping for potatoes and corn. The salads at breakfast and dinner were exactly the same. A bit more fruit would have been nice as well. The croissants and salted rolls served in the morning were crispy on the outside, moist inside, and delicious. All of the staff greeted us with smiles, which felt wonderful. Everyone looked lively at work, making me feel this is a Hotel that is kind to its employees as well. I haven’t used an all-inclusive plan very often, but since I don’t drink alcohol, I was a little disappointed with the variety of soft drinks. It was my first time seeing items like coffee milk in the bath area, along with beer being provided! On our way out, we had gelato from Shiretoko Roastery. It felt carefully made, and this place also had great style and taste.

    • Review Image
    • Review Image
    • Review Image
    • Review Image
    • Review Image
    • Review Image
    • Review Image
    • Review Image
    • Review Image
    • Review Image
    • Review Image
  • 4.80
    Yun&yun
    วันที่โพสต์: 16/8/2026

    Perfect for a relaxing resort getaway

    We stayed for three nights during the Obon holiday. The lobby was spacious and had a calm atmosphere. We appreciated having drinks and snacks available 24 hours a day. The footbath terrace was wonderful—we could relax while looking out at the sea, and it was very soothing.

    • Review Image
  • 4.83
    もっふちゃん
    วันที่โพสต์: 1/8/2026

    I stayed in a Room w...

    I stayed in a Room with an open-air bath. The view of the Sea of Okhotsk while soaking was amazing! I wish we could have seen drift ice (we visited in May). I didn’t think it would be that cold, but the mornings and evenings were chilly, so we turned on the fireplace in the Room. It was very warm, looked great, and we were very satisfied. Since I have difficulty walking and use a cane, I informed the staff in advance. At the dining venue, they arranged a seat as close as possible and prepared a cart to place trays on. The buffet featured many live-cooking stations right in front of you, so everything was freshly made and delicious. Above all, having the cart meant I could go pick what I wanted myself, which made me very happy. Thank you. After dinner we visited the club lounge; it felt like a secret hideaway and was wonderful. They also seem particular about the music and speakers, so we had a really great time. Next time, I’d like to visit during drift-ice season.

  • 5.00
    こおろぎmittch
    วันที่โพสต์: 31/7/2026

    Enjoy an all-inclusive stay

    It was a two-night Multiple Night Stay, but unfortunately it was rainy and sightseeing wasn’t really possible, so we were able to relax in the Hotel lounge. The all-inclusive plan was great, and the food was delicious. Even with a Multiple Night Stay, there were plenty of daily changes, and although it was buffet-style, many dishes were prepared fresh on the spot, so we never got bored. In fact, it was almost disappointing that we couldn’t try everything. The only slight downside was that our Room was far from the baths.

  • 4.33
    綾博
    วันที่โพสต์: 31/7/2026

    Private Dinner

    Dinner felt private, with a quiet atmosphere.

  • 5.00
    おらふさん
    วันที่โพสต์: 31/7/2026

    Both dinner and brea...

    Both dinner and breakfast were delicious. There was a wide variety of options, including an à la carte buffet, and we couldn’t try everything in just one day. We didn’t have much time to use the lounge, but it also seemed well equipped. The perk for the gelato shop inside the hotel was great as well.

  • 4.67
    kotakayo
    วันที่โพสต์: 29/7/2026

    It was a great Hotel.

    We stayed for two nights. It was a very good Hotel. Since it’s all-inclusive, we didn’t expect much from the meals, but they exceeded our expectations in a great way. The food was simply delicious, and we never got tired of it even after two nights. There were also three types each of red and white wine, all with different styles. Having the lounge was another big plus, and we were able to relax at our own pace. The service was excellent as well—many of the younger staff worked very hard, cleared dishes promptly, and consistently greeted guests properly. It made for a truly pleasant experience. This is a Hotel I would recommend when visiting Eastern Hokkaido. Thank you very much. If I could ask for just one improvement: the tatami mats in the Japanese-Western style room felt quite soft and spongy, so I think it would be better to have them replaced.

  • 4.67
    Hide3k
    วันที่โพสต์: 28/7/2026

    I stayed for two nights.

    We stayed for two nights as a base for sightseeing in Shiretoko. The Club Lounge offered excellent service, and being able to relax while enjoying champagne, Hokkaido wines, whisky, and more was a highlight of our stay. There was a wide variety of food, and we enjoyed many Hokkaido ingredients. Even over two nights, the offerings changed, and everything was delicious. One thing we noticed was the amount of wasabi in the sushi at dinner on the first night. It felt a bit too much for us, and we heard similar comments from other guests nearby. On the other hand, the sushi prepared by the chef on the second night had just the right amount of wasabi and was very enjoyable. Since it seems to vary by chef, having a more consistent amount would make it easier for more guests to enjoy. The Onsen and overall atmosphere were very comfortable, and the location was convenient as a base for exploring Shiretoko. We were very satisfied with the lounge as well, and would like to visit again in another season.

  • 5.00
    R141
    วันที่โพสต์: 28/7/2026

    It was a valuable experience.

    I stayed on a Plan with Club Lounge access and had the rare opportunity to listen to high-end audio equipment that I would probably never encounter in my life. (I can’t really judge sound quality myself,) but it was a truly valuable experience. I asked the lounge staff about the speaker brand, and even though they were busy, they looked into it and explained everything kindly and thoroughly. Thank you very much. As for dinner and breakfast, I personally found the vegetables especially delicious. It was a Hotel I would definitely like to visit again.

  • 5.00
    貴男
    วันที่โพสต์: 27/7/2026

    Family Trip

    This was my third stay. Shiretoko is one of my favorite places, and whenever I visit, I always choose to stay at Kitakobushi Resort Hotel. This time, we made a Reservation for three Rooms for seven family members, and we truly appreciated your hospitality. At the newly added private lounge, our whole family was able to relax together and enjoy a wonderful time. Also, thanks to having seats arranged in advance for dinner, all seven of us could dine together, which we were very pleased with. Thank you sincerely to all the staff for your consistently courteous service throughout our stay. We would love to stay at Kitakobushi Resort Hotel again next time. Thank you for such a lovely experience.

  • 4.83
    Toshi.S
    วันที่โพสต์: 24/7/2026

    Although it shows its age,

    The Room carpet shows some wear, and the in-room bath uses a mixer tap that’s rare these days. However, since this Hotel is highly rated for its large public bath and sauna, I imagine few guests use the in-room bath. Meals are served in a live-kitchen style with freshly prepared dishes; the presentation is beautiful and the taste was satisfying. The service is well trained, and I had no complaints. Access isn’t ideal, but that’s simply part of traveling in eastern Hokkaido. If you enjoy Hokkaido’s unique scenery on the way there, even the journey becomes a memorable part of your trip.

    • Review Image
    • Review Image
  • 3.50
    大井町なす
    วันที่โพสต์: 21/7/2026

    July stay, prior reviews

    Based on the good reputation and Reviews, we went with high expectations. The Room was very nice, but the bath facilities were too focused on the sauna, and the open-air bath was underwhelming. The biggest disappointment was the meals—despite being in Hokkaido, there was no salmon roe and no melon. There is also hardly any souvenir shop, so I recommend a nearby roadside station. It wasn’t bad, but our expectations were too high.

  • 4.67
    masashi.honjo
    วันที่โพสต์: 17/7/2026

    I was very satisfied!

    We stayed here with our grandchildren and had a wonderful time. After arriving, we relaxed with drinks in the lounge and on the terrace—especially enjoying them while taking in the view from the footbath. We had an early dinner; the menu was excellent, and everything was delicious. Even though we ate and drank a bit too much, we then headed with the kids to the top-floor large public bath. We enjoyed the sauna and open-air bath, and the evening-cool terrace was outstanding. The kids’ room and table tennis were also great fun. Breakfast was just as delicious as dinner. We would definitely like to come again.

  • 3.50
    BonusShop
    วันที่โพสต์: 16/7/2026

    As expected.

    It was nothing special when I stayed last year, so I didn’t have high expectations this time either—and as expected, it was about the same level. The facilities are generally well equipped and convenient to use. The house staff greeted me cheerfully and left a good impression, but I feel there is still significant room for improvement in the service from other Accommodation staff.

จำนวนรีวิวและคะแนนเป็นค่ารวมจากรีวิวที่โพสต์บน IKYU.com และ Yahoo!トラベル
หน้านี้แสดงเฉพาะรีวิวที่โพสต์บน IKYU.com เท่านั้น