รีวิวและความประทับใจจากผู้เข้าพักที่ Kussharo Prince Hotel

(ฮอกไกโด/น้ำพุร้อนคุชชะโระ) [ทั้งหมด 208 ห้อง]
คะแนนรวม
4.01
(59)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.02
  • สิ่งอำนวยความสะดวก
    3.86
  • การบริการลูกค้า
    4.17
  • อาหาร
    4.13
  • น้ำพุร้อน・อ่างอาบน้ำ
    3.92
  • ความพึงพอใจ
    3.97
  • 2.20
    akono1
    วันที่โพสต์: 15/9/2026

    The hot spring is great.

    This was my second stay during the summer holidays. After my previous stay, I enjoyed other parts of Hokkaido, and this time I stayed here as a stopover on the way to Utoro. Since I wasn’t satisfied with the meals last time, I ate both dinner and breakfast outside. The hot spring was as pleasant as ever! However, I was assigned a room right next to the elevator and couldn’t sleep until morning. The front desk also didn’t answer the phone. It was terrible. My room last time was quiet, but this time there was a constant loud humming noise, and whenever someone used the elevator it echoed through the room. It was so bad that even my child—who usually sleeps through anything—woke up. The hotel is in a great location, so if I stay again next time, I will make sure to request a room away from the elevator.

  • 3.33
    akono1
    วันที่โพสต์: 12/9/2026

    The start of our tri...

    The start of our trip to Hokkaido. On clear nights, the starry sky was amazing! There’s a hammock in the garden, and while relaxing there we saw a beautiful meteor shower—it was incredible. You’d probably see even more on a tour, but since we had kids with us, this was more than enough to enjoy. Dinner and breakfast were not included, but we reserved them in advance. The first night was the final night of the summer festival, with cotton candy and shaved ice, and alcohol as well—the young male staff member kindly brought drinks to our table, which was great. However, there was nothing on the second night. Once the festival ended, the food felt ordinary—nothing new—and no different from a business hotel. Next time, I think it would be fine to skip meals here. That said, the woman with glasses in charge of cheese and the young man handling alcohol service on the first day provided excellent hospitality. Since we came all the way to Kussharo, we were hoping for local cuisine, but as I’ve said several times, the food is at a business-hotel level. The hot spring is very good.

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  • 4.33
    パパのお誕生日
    วันที่โพสต์: 20/8/2026

    It was a wonderful h...

    It was a wonderful hotel that blended beautifully into nature. We relaxed in the garden hammock and enjoyed the outdoors both day and night. The basement gift shop and game corner were also fun! The bath was excellent, and we enjoyed a leisurely, filling meal with our family.

  • 4.00
    旅人その6
    วันที่โพสต์: 15/8/2026

    Perfect for a family trip to Hokkaido.

    We stayed here as a family while traveling around the Kushiro Marsh and the Mashu area. The price was very reasonable, so we were a bit worried at first, but the food was delicious, the room was clean, and we had a comfortable stay with no inconveniences. As others have mentioned, the building and interior do feel somewhat dated, but everything was well maintained, so it didn’t bother us. That said, it did feel a little plain. Since Prince Hotels used to be known as wonderful resort hotels, it made me feel a bit sad. Even if prices were raised slightly, I hope you’ll keep working hard so you won’t lose out to Hoshino’s new property opening nearby. With such an excellent location, I believe this could become an outstanding hotel. The buffet meals were all tasty. The make-your-own soft-serve ice cream was fun for both kids and adults. There were also children’s options—perfect for family trips where everyone can be happy! That said, as is often the case with buffets anywhere, when asked what dish was best as a “main,” nothing in particular stood out in my memory. On the other hand, what was great is that even though it was a buffet, we could enjoy it without getting irritated by crowds. The way the staff managed things so smoothly that we hardly noticed them really felt like Prince quality. Access from Mashu Station isn’t very convenient, but being able to use the shuttle bus helped a lot. This applies to Hokkaido in general: traveling by public transportation is quite difficult these days, and it’s disappointing to see transport services and towns declining. I think this is something roads authorities/municipalities and transportation operators need to take more seriously.

  • 4.50
    タコキムチ2821
    วันที่โพสต์: 9/8/2026

    A Quiet Location

    I booked the breakfast plan. It’s in a quiet location, and the interior felt a bit dated, but you can see a sea of clouds nearby early in the morning, and the breakfast buffet was very delicious. It’s always nice when the food is good.

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  • 4.17
    TekeTeke
    วันที่โพสต์: 8/8/2026

    The dining room’s large picture window is lovely.

    The dining room’s large picture windows are a real highlight. While having dinner at a window-side table, we unexpectedly saw a large bird that looked like a crane flying in. We also spotted many other waterfowl. The sunrise from the nearby pier was beautiful. The meals are very satisfying as well. We really enjoyed the roast beef—it was delicious.

  • 1.50
    hellomaichan
    วันที่โพสต์: 5/7/2026

    It wasn’t a hot spring.

    Upon arrival, we were told that due to a pump failure it was not hot spring water, but heated groundwater, and we were shocked. We came looking forward to enjoying the Kussharo Lake hot springs (in tears). They said it was posted on their website so there was no issue, and offered a one-drink service. It left us feeling disappointed. If we had known in advance, we could have switched to another hot spring inn—such a shame (tears, tears).

  • 3.33
    テクノナコード
    วันที่โพสต์: 26/1/2026

    The winter sky view from this window is absolutely stunning.

    At 4:00 AM, under a clear sky with radiative cooling, the air was crisp above Lake Kussharo, and the night sky was filled with vibrant stars. This could be seen from the window of my Room. However, I couldn't capture it well on my smartphone. The transition of the beautiful sky continued until sunrise at 6:47 AM. My time in the Room was truly exceptional. This time, 95% of guests were Chinese-speaking individuals. While this may be necessary for sustaining operations in such a large-scale Hotel, I hope that group tour guides and Hotel check-in staff can educate them beforehand about "Japanese etiquette" in public spaces, buffets, and baths. Things like entering the bath while wearing yukata, speaking loudly in public areas, or taking all available food were things I wished to avoid experiencing again.

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  • 3.33
    ｈｉｇａｓｉｉｋｏｍａ
    วันที่โพสต์: 8/10/2025

    The lake view is limited.

    It was my first time using this, and I had high expectations. At check-in, I was surprised to be told that the Room on the first floor had no lake view! I requested an upgrade and paid 5,000 yen to move to the top floor (8th floor), but the Room was old and not very good. The area was full of Chinese tourists. There was nothing around the Hotel, which was disappointing.

  • 3.50
    Yun&yun
    วันที่โพสต์: 16/8/2025

    Hmm, just one more step.

    Stayed for 3 nights during the Obon holiday. The location is excellent with a stunning view of Lake Kussharo right in front. The Hotel itself is old but well-maintained, so there were no major inconveniences. However, the electric noise from the Room's refrigerator was too loud. There’s a note suggesting to turn it off if it bothers you, but then it won’t cool... Perhaps it's time for a replacement? Breakfast was included as a buffet, but I wish the quality could be improved a bit more. Staying for 3 nights, the lack of variety became repetitive and honestly tiresome.

  • 5.00
    jiryuza
    วันที่โพสต์: 26/7/2025

    Experience relaxation and rejuvenation.

    I stayed during a midsummer day. The air conditioning in both the facility and the room worked perfectly, providing a refreshing cool-down. The facility is aged but well-maintained and clean. From the lake-view room, you can enjoy beautiful views of the lake and sunrise. For both dinner and breakfast, I enjoyed the buffet, where each dish was delicious and seemed carefully prepared. I appreciated that ingredients from Hokkaido and Teshikaga were used. At night, I particularly liked the roast beef and dishes featuring Teshikaga tofu, while in the morning, freshly baked croissants were my favorite. Breakfast was especially enjoyable with announcements for freshly baked bread or making your own hot sandwiches. The milk tasting experience was also fun! On clear nights, I recommend visiting the lakeside garden to admire stunning starry skies—whether from a pier or while relaxing on a hammock—it’s truly soothing. The Onsen left my skin feeling smooth and moisturized as well. Shuttle service between Mashu Station and the hotel is available—thank you for that convenience! I look forward to visiting this hotel again during another season!

  • 4.17
    Ari
    วันที่โพสต์: 3/7/2025

    Good Hotel

    The driveway, front desk, and restaurant all provided excellent and courteous service. The Room was spacious and comfortable.

  • 3.33
    もっち09
    วันที่โพสต์: 2/5/2025

    Great value for money

    The room faces the lake with a great view. It is not spacious but clean and has sufficient space. There was no bathtub in the room, but since there is an onsen, it was not an issue. The onsen includes both an indoor bath and an open-air bath. Since there were few guests, it was always available whenever we went, which was nice. However, if there are many guests, the size might be insufficient. Meals are buffet-style—neither particularly good nor bad. Having roast beef was a pleasant surprise. The freshly baked croissants in the morning were also delicious. Service had some disappointing aspects: - Ice needs to be purchased separately. - Restaurant staff were not very friendly. Still, for accommodation during sightseeing trips, it’s adequate—neither outstanding nor lacking—and offers good value for money overall.

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  • 3.40
    アケ_II
    วันที่โพสต์: 14/11/2024

    The location is prime, but the age of the building is evident.

    There were times when I didn't check carefully during the reservation, and I ended up in a smoking room, which had a strong smell. I desperately opened the window for ventilation. As expected of the Prince, the service was polite, but there was nothing that could be done about the oldness of the facility. The basement with the shop also felt a bit rundown. However, if Lake Kussharo had been clear and beautiful, the impression might have been quite different. The bath was unexpectedly relaxing, which was nice.

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