รีวิวและความประทับใจจากผู้เข้าพักที่ Kussharo Prince Hotel

(ฮอกไกโด/น้ำพุร้อนคุชชะโระ) [ทั้งหมด 208 ห้อง]
คะแนนรวม
4.02
(61)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.00
  • สิ่งอำนวยความสะดวก
    3.87
  • การบริการลูกค้า
    4.31
  • อาหาร
    4.07
  • น้ำพุร้อน・อ่างอาบน้ำ
    3.82
  • ความพึงพอใจ
    4.03
  • 4.33
    パパのお誕生日

    It was a wonderful H...

    It was a wonderful Hotel nestled in nature. We relaxed on the garden hammock and enjoyed the outdoors both day and night. The basement gift shop and game corner were also fun! The bath was excellent, and we enjoyed a leisurely, filling meal with our family.

  • 4.00
    旅人その6

    Perfect for a family trip to Hokkaido.

    We stayed here as a family while traveling around the Kushiro Marsh and the Mashu area. The price was very reasonable, so we were a bit worried at first, but the food was delicious, the Room was clean, and we had a comfortable stay with no inconveniences. As others have mentioned, the building and interior do feel somewhat dated, but everything was well maintained and it didn’t bother us. That said, it did feel a little plain, and since “Prince Hotel” used to mean a wonderful Resort Hotel, it made us feel a bit nostalgic. Even if prices go up slightly, I hope they keep improving so they won’t be outdone by Hoshino opening nearby soon. With such an excellent location, I think this could become an even more wonderful Hotel. The buffet meals were all tasty. The make-your-own soft-serve ice cream was fun for both kids and adults. There were also children’s options, making it a meal that keeps everyone happy on a family trip. As is often the case with buffets anywhere, when asked what single main dish was best, nothing in particular stood out in my memory. On the other hand, what was great is that even though it was a buffet, we could enjoy it without getting irritated by crowds. The environment where you hardly notice staff moving around felt very “Prince.” Access from Mashu Station isn’t very convenient, but being able to use the Shuttle Service bus really helped. This applies to Hokkaido overall: traveling by public transportation is quite difficult now, and it’s disappointing to see transport services and towns declining. I think this is something that prefectural roads authorities/municipalities and transportation operators need to address more seriously.

  • 4.50
    タコキムチ2821

    A Quiet Location

    I made a Reservation with the breakfast Plan. It’s in a quiet location, and the interior felt a bit dated, but you can see a sea of clouds nearby early in the morning, and the breakfast buffet was very delicious. It’s always nice when the food is good.

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  • 4.17
    TekeTeke

    The dining room’s large picture window is lovely.

    The dining room’s large picture windows are a real highlight. While having dinner at a window-side table, we unexpectedly saw what looked like a crane—a large bird flying in. We also spotted many other waterfowl. The sunrise from the nearby pier was beautiful. The meals are satisfying as well. We really enjoyed the roast beef—it was delicious.

  • 1.50
    hellomaichan

    It was not an Onsen.

    When we arrived, we were told that due to a pump failure it was not Onsen at the moment, but heated groundwater instead, and we were shocked. We had come looking forward to the Onsen at Lake Kussharo (in tears). They said it was posted on their website and that there was no problem, and offered a one-drink service. It left us feeling sad. If we had known, we could have changed to another Onsen Accommodation, so it was extremely disappointing (tears, tears).

  • 3.33
    テクノナコード

    The winter sky view from this window is absolutely stunning.

    At 4:00 AM, under a clear sky with radiative cooling, the air was crisp above Lake Kussharo, and the night sky was filled with vibrant stars. This could be seen from the window of my Room. However, I couldn't capture it well on my smartphone. The transition of the beautiful sky continued until sunrise at 6:47 AM. My time in the Room was truly exceptional. This time, 95% of guests were Chinese-speaking individuals. While this may be necessary for sustaining operations in such a large-scale Hotel, I hope that group tour guides and Hotel check-in staff can educate them beforehand about "Japanese etiquette" in public spaces, buffets, and baths. Things like entering the bath while wearing yukata, speaking loudly in public areas, or taking all available food were things I wished to avoid experiencing again.

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  • 3.33
    ｈｉｇａｓｉｉｋｏｍａ

    The lake view is limited.

    It was my first time using this, and I had high expectations. At check-in, I was surprised to be told that the Room on the first floor had no lake view! I requested an upgrade and paid 5,000 yen to move to the top floor (8th floor), but the Room was old and not very good. The area was full of Chinese tourists. There was nothing around the Hotel, which was disappointing.

  • 3.50
    Yun&yun

    Hmm, just one more step.

    Stayed for 3 nights during the Obon holiday. The location is excellent with a stunning view of Lake Kussharo right in front. The Hotel itself is old but well-maintained, so there were no major inconveniences. However, the electric noise from the Room's refrigerator was too loud. There’s a note suggesting to turn it off if it bothers you, but then it won’t cool... Perhaps it's time for a replacement? Breakfast was included as a buffet, but I wish the quality could be improved a bit more. Staying for 3 nights, the lack of variety became repetitive and honestly tiresome.

  • 5.00
    jiryuza

    Experience relaxation and rejuvenation.

    I stayed during a midsummer day. The air conditioning in both the facility and the room worked perfectly, providing a refreshing cool-down. The facility is aged but well-maintained and clean. From the lake-view room, you can enjoy beautiful views of the lake and sunrise. For both dinner and breakfast, I enjoyed the buffet, where each dish was delicious and seemed carefully prepared. I appreciated that ingredients from Hokkaido and Teshikaga were used. At night, I particularly liked the roast beef and dishes featuring Teshikaga tofu, while in the morning, freshly baked croissants were my favorite. Breakfast was especially enjoyable with announcements for freshly baked bread or making your own hot sandwiches. The milk tasting experience was also fun! On clear nights, I recommend visiting the lakeside garden to admire stunning starry skies—whether from a pier or while relaxing on a hammock—it’s truly soothing. The Onsen left my skin feeling smooth and moisturized as well. Shuttle service between Mashu Station and the hotel is available—thank you for that convenience! I look forward to visiting this hotel again during another season!

  • 4.17
    Ari

    Good Hotel

    The driveway, front desk, and restaurant all provided excellent and courteous service. The Room was spacious and comfortable.

  • 3.33
    もっち09

    Great value for money

    The room faces the lake with a great view. It is not spacious but clean and has sufficient space. There was no bathtub in the room, but since there is an onsen, it was not an issue. The onsen includes both an indoor bath and an open-air bath. Since there were few guests, it was always available whenever we went, which was nice. However, if there are many guests, the size might be insufficient. Meals are buffet-style—neither particularly good nor bad. Having roast beef was a pleasant surprise. The freshly baked croissants in the morning were also delicious. Service had some disappointing aspects: - Ice needs to be purchased separately. - Restaurant staff were not very friendly. Still, for accommodation during sightseeing trips, it’s adequate—neither outstanding nor lacking—and offers good value for money overall.

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  • 3.40
    アケ_II

    The location is prime, but the age of the building is evident.

    There were times when I didn't check carefully during the reservation, and I ended up in a smoking room, which had a strong smell. I desperately opened the window for ventilation. As expected of the Prince, the service was polite, but there was nothing that could be done about the oldness of the facility. The basement with the shop also felt a bit rundown. However, if Lake Kussharo had been clear and beautiful, the impression might have been quite different. The bath was unexpectedly relaxing, which was nice.

  • 4.80
    わに一号

    The view of Lake Kussharo is excellent.

    I was upgraded due to no vacancy, so this will be a review. Please take it with a grain of salt. I believe the room was a Superior Double Room with Jacuzzi Bath, 38.64 square meters. Being a corner room, you get an exclusive view of Lake Kussharo. I did not have any meals, so there is no evaluation for that. However, however. Is this non-smoking plan for the Superior Double Room with Jacuzzi Bath, 38.64 square meters, available? (I cannot access it from IKYU or the Kussharo Prince Hotel's website) I understand if it's popular and there's no vacancy, but it seems only the "smoking" plan is being sold. It's actually my first visit in 24 years, a quarter of a century has passed, the surrounding environment has changed, and I'm ready to revisit. I would love for you to sell non-smoking rooms, even if the price is higher. Thank you for this time. I would like to head north again aiming for this non-smoking plan of the Superior Double Room with Jacuzzi Bath, 38.64 square meters.

  • 3.17
    kikigo

    Prince Hotel

    The Hotel is old-fashioned but kept clean. The staff's training seems to be good, as the bellboys, front desk, and restaurant staff provide pleasant service, which is satisfying. Room amenities include shampoo and body soap in the shower room, but other than that, only a toothbrush and cotton swabs are available. There is a paid amenity set at the front desk. The restaurant is buffet-style. There are few seafood dishes unique to Hokkaido, but the taste is not bad. All rooms face Lake Kussharo, so the view is good, and you can enjoy nature and spend a quiet time. However, personally, I would have liked welcome water (bottled water).

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