รีวิวและความประทับใจจากผู้เข้าพักที่ Miyajima Grand Hotel Arimoto - 2หน้า

(จังหวัดฮิโรชิม่า/มิยาจิมะ) [ทั้งหมด 55 ห้อง]
คะแนนรวม
4.60
ยอดเยี่ยม (109)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.52
  • สิ่งอำนวยความสะดวก
    4.51
  • การบริการลูกค้า
    4.84
  • อาหาร
    4.48
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.50
  • ความพึงพอใจ
    4.71
  • 4.67
    ヨン子

    Meals with bento boxes are fully satisfying.

    Unfortunately, it started raining in the afternoon, but we were lucky to visit Mount Misen in the morning. The Hotel was clean, and the coffee in the lobby was delicious. The dinner with anago bento was tasty, and the breakfast bento was satisfying in both quality and quantity (though it might be too much rice for elderly guests... Considering how expensive rice is these days, I felt bad about not finishing it. Perhaps confirming preferences beforehand could help). I wanted to use the bath in the morning as well, but I heard it would open at 8 AM (I think there might have been a mistake), so I gave up on that. It would have been nice to experience both baths. Great value for money—thank you!

  • 5.00
    クー88

    Everything exceeded expectations.

    This time, we had meals reserved elsewhere, but next time we would love to dine here as well. The environment was quiet, the service was excellent, and the room was truly clean and comfortable. We definitely look forward to staying and dining here again!

  • 4.67
    かーくん001

    Stay in a Special Room

    The staff member who assisted us was very cheerful and intelligent, which was wonderful. The private open-air bath in the room was great, but it was a bit disappointing that the shared bath was not an Onsen. L'Occitane amenities were provided, and overall, it was a very elegant and excellent Hotel.

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  • 4.67
    ミッシィさん

    Delicious Cuisine

    I chose this accommodation because I was looking for a place with delicious food, and every dish truly exceeded my expectations. The illuminated night tour was also enjoyable, with the guide sharing many interesting stories. It was very helpful that they stored our luggage both before check-in and after check-out. Thanks to the delicious food and warm hospitality, my stay in Miyajima became a wonderful memory. Thank you very much!

  • 4.83
    金田一子

    Enjoy Miyajima

    I stayed here when visiting Miyajima, a place I had always wanted to visit. It was a very lovely accommodation where I could relax and unwind. I especially appreciated the coffee service at the front desk, which included café latte. Many accommodations only offer black coffee, so as someone who can't drink it without milk, I was very happy. The front desk and bath area had a charming atmosphere. If I may add one suggestion, having more amenities in the bath area would elevate the experience for girls' trips even further.

  • 3.50
    まりーぼう

    The night guided tour was excellent.

    Initially, we could only book a no-meal plan, but later we were able to switch to a plan with two meals (bento boxes). Surprisingly, it was even more affordable than the original plan. Although we didn't have high expectations, the dinner included a delicious soup with plenty of ingredients, which suited us perfectly as we prefer lighter meals over luxurious ryokan dinners. The room felt a bit old but was not cramped. It would have been better if the toilet was separate from the sink area; however, since there was a large public bath available, it wasn't an issue for us. What stood out during our stay was the night guide tour—it was truly enjoyable. Additionally, being able to leave our luggage after arriving by ferry and explore right away was very convenient.

  • 4.20
    Risa_m

    A Long-Awaited Trip to Miyajima

    After about five years since my solo trip to Miyajima during my university days, I visited Miyajima again, this time with my mother who was visiting for the first time. Wanting to make the most of our trip, we decided to stay at this accommodation near Itsukushima Shrine with a long history. The room was spacious, and the momiji manju and tea were delicious. It was so relaxing to soak in a large bath after such a long time. During the night tour, we saw the torii gate reflected on the water's surface—it became an unforgettable day. The souvenir shops were well-stocked, and having free drinks available in the lobby was fantastic! Next time, I’d love to stay with meals included. Hoping for another visit someday...

  • 4.67
    晴れ女3人旅

    Sunny Girls' Trip: 5th Adventure

    After two years, we were excited for our trip as three "sunshine girls," having made the reservation since last year. The person who picked us up at the pier and the room attendant provided such enjoyable service. The evening tour was fantastic, with the illuminated torii gate being breathtaking, and the staff's stories, including a touching message of peace from Hiroshima, were truly memorable. We also loved visiting Itsukushima Shrine before breakfast upon our room attendant's suggestion. Experiencing it during high tide in a serene early morning atmosphere was deeply refreshing for the soul. The email responses prior to our stay were very kind and helpful. The meals were exceptional, and the dining service was outstanding—making this stay absolutely satisfying. The only disappointment was that the outdoor bath was lukewarm and didn’t get hot enough. For three busy individuals living in different places, this trip felt like a rejuvenation of life itself. Thank you so much!

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  • 5.00
    @春の声

    I had a relaxing sta...

    I had a relaxing stay. The bath, Room, and meals were all satisfying. The night tour was enjoyable with interesting stories! I would love to stay again if I have the chance.

  • 4.17
    3月さくら姫

    Overall, the stay wa...

    Overall, the stay was good including the location, but since I booked at the last minute, the only Plan available was the Room meal bento course. The main dish of eel in the bento was surprisingly dry and disappointing. The seasoning wasn't too strong, which was nice... but still. The oyster with egg topping was delicious. The guided tours at night and in the morning were enjoyable.

  • 4.67
    やり高ツル姫

    Rediscover the Joy of Miyajima

    This was my third visit to Miyajima, but staying on the island allowed me to enjoy a night tour and morning walk offered for free by the Ryokan. It gave me a deeper appreciation of the natural beauty and charm of the shrine. The facility was clean, and despite being an established Ryokan, it seemed newly renovated and well-maintained. The large public bath was also very clean. As for the meals, I enjoyed a variety of creative dishes made with fresh seasonal ingredients, which were beautifully prepared—absolutely satisfying! There was plenty of sea bream rice (Tai-meshi), so they kindly made rice balls for us to enjoy in our Room later—it was delicious! I would love to stay here again when I visit Miyajima next time. Thank you for the wonderful hospitality!

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  • 4.50
    ミイヨ

    It was relaxing.

    Thank you for accommodating my elderly mother with thoughtful arrangements such as a sloped pathway and a room near the elevator. The staff and driver were very kind and attentive. The room was quiet, had a pleasant atmosphere, and was spacious enough for a comfortable stay. The bed was also very comfortable to sleep on. One thing I noticed was that the entrance to the bathroom/toilet area is in the shoe-wearing space, so even after wiping our shoes on the entrance mat, some sand from the beach would still be brought in. It made me wonder about walking through that area in slippers—perhaps placing a mat near the bathroom/toilet entrance would help. Meals were served as bento boxes for both dinner and breakfast, with additional sashimi for dinner upon request—it was all very delicious! As light eaters, we felt completely full. The Onsen had a calm atmosphere which we really enjoyed as well.

  • 4.80
    鹿さんぽ

    We stayed in a Japan...

    We stayed in a Japanese-style room with an open-air bath for a 2-night, 3-day trip as a mother-daughter duo (20s and 50s). The accommodation is located right behind Itsukushima Shrine, allowing us to visit the shrine at various times of the day—morning, afternoon, evening, and night—to experience its different atmospheres. The location was perfect. The staff were warm and approachable, making our stay very pleasant. The open-air bath in our room with a view of the Great Torii Gate was accessible anytime, allowing us to return home without feeling any travel fatigue. We also enjoyed relaxing in the lounge overlooking the garden—a peaceful moment that helped us forget about our busy daily lives. The only downside was the dirt on the shampoo containers in the public bath. Without this issue, it would have been perfect! We definitely plan to stay here again on our next trip to Miyajima.

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  • 5.00
    narihan

    A wonderful accommodation with a rich tradition

    Thank you for accommodating us for one night with my elderly parents. From the warm welcome to the thoughtful care, everything was wonderful—the room, the bath, the meals, and all of your staff. My parents were very satisfied. I was truly happy to see my parents enjoying themselves so much. This time it was a trip with just the three of us, but I hope to visit again with more family members in the future. Thank you for your exceptional hospitality!

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  • 4.67
    ローズルームあこさん

    Miyajima Grand Hotel Arimoto

    The staff member who served our meal was very kind and attentive. Thank you for carefully explaining the dishes and for going out of your way to prepare delicious, cold roasted green tea for us. The tea was absolutely delightful! It was the best roasted green tea I’ve ever had. It’s clear that you’ve been dedicated to your work for a long time and are cherished by many guests. Please take care of yourself and continue doing such wonderful work. Thank you so much!

  • 4.83
    すみれ1914

    Perfect Hotel for Miyajima Sightseeing

    This was my first visit to Miyajima, and staying at this accommodation was the perfect choice. It is just a few minutes from the shrine, allowing us to enjoy both low and high tides. The free night guide tour of the illuminated Itsukushima Shrine was also excellent, with the guide's explanations being easy to understand and engaging, providing great insights for our sightseeing the next day. The staff's hospitality was attentive, the room spacious and impeccably clean with comfortable beds, and amenities like L'Occitane products were a delightful touch for women. Towels were abundantly provided for those who wanted to enjoy both the large public bath and private open-air bath multiple times. In the premium lounge exclusive to guests of special rooms, fruits and alcohol could be enjoyed freely at certain times. As someone who doesn't drink alcohol, I especially appreciated having various delicious teas from ART OF TEA available anytime—I used it many times during my stay! Both breakfast and dinner featured high-quality fish dishes that were light yet plentiful in variety—so much so that I couldn't finish everything! However, my husband seemed very satisfied with his meals. While this accommodation is nearly perfect in every way (almost 100 points), I do have two small suggestions: First, it would be great if stronger hairdryers could be provided in the large public bath area. Second—and more importantly—when stepping out onto our private open-air bath area after my husband had used L'Occitane body soap earlier (which didn't rinse off completely), I slipped due to its residue on the floor surface. For safety reasons—especially considering elderly guests—it might be better if non-slip measures are implemented there. Thanks to this hotel’s exceptional service and facilities, our trip turned out truly wonderful!

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  • 4.83
    Erian

    Delicious cuisine, impressive hospitality

    The stay at this Ryokan allowed me to experience "hospitality." The Japanese-Western style room was perfectly spacious and clean, with attention to detail evident throughout. Noteworthy is the abundance of amenities. From a large refrigerator and numerous cups to conveniently placed outlets for smartphone charging by the bedside, it truly offers service that "leaves no stone unturned." Although I didn't have the opportunity to use it, the bathroom in the room was also clean. The food was also extremely delicious. At dinner, I savored dishes made with luxurious use of fresh local ingredients. Particularly impressive was the lavish sashimi platter. Additionally, menus that allow you to fully enjoy regional attractions, such as a local sake tasting set, were offered at reasonable prices. What made my stay even more special was the heartfelt service from all staff members. Their explanations of dishes were easy to understand, and they approached us at just the right moments—showing meticulous attention everywhere. I thought all staff members were very courteous. I decided on this place after reading other reviews and am glad I stayed here. I would definitely like to use this place again when visiting Miyajima(Miyajima).

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  • 4.83
    さとぼうの父

    I had a comfortable stay.

    I chose to stay here because it is close to Itsukushima Shrine, and both the meals and the room were excellent, making for a wonderful trip. The night tour and morning tour that took advantage of the location were also really good. I will stay here again next time. Thank you very much.

  • 3.60
    いたみほ

    It was convenient as it is close to Itsukushima Shrine.

    Stayed with No Meals Included, and used a room with an open-air bath. The room was renovated but still had a strong traditional feel. Although you could enter the room with shoes on, it felt unusual, and even though there were slippers, it was concerning after a bath. The sliding door connecting the entrance to the room was dusty on the rail part, possibly because it was left open for cleaning. In the drawer of the desk with the refrigerator, there were a yukata and tabi socks from the previous guest, which was disappointing as it seemed the drawers were not checked during cleaning. The drinks in the refrigerator and the lounge were well-stocked, which was a positive point. I usually stay at properties with meals included for around 56,000 yen per night per person, but without meals, the price in the 70,000 yen range felt low in quality, starting with cleaning, front staff service, and amenities. However, the shuttle service and the shop staff were very good. Being a historical ryokan, it had charm and a different atmosphere from the hotels I have stayed at before, which is a positive aspect, but it was truly disappointing to find a yukata left behind by an unknown previous guest.

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  • 4.83
    ゲスト

    Hospitality and meals beyond expectations

    This was my fourth visit to Miyajima, but it was my first time staying on the island. I thought the hotel might treat us as a group due to its large capacity, but they focused on individual guests, which was great. The service from welcome to farewell was courteous and left a good impression. The meals were all delicious and exceeded expectations. The front desk offered unlimited coffee, which was very convenient. The tours not hosted by the hotel and the early morning tours were memorable, thanks to the guides who did their best despite the cold. I felt very sorry for having a woman, referred to as a trainee, carry my luggage upon arrival. Next time, I will carry it myself.

  • 4.33
    エム美

    Dinner was disappointing.

    Overall, I was somewhat satisfied. The cleaning was thorough, and the customer service and hospitality were excellent. I participated in the night illumination tour, and the stories were interesting, making it a valuable experience. What was a bit disappointing was the dinner. While there were many dishes, the overall flavor felt bland (not exactly light), and the fried items had a hard coating and were greasy, with the shrimp paste inside lacking the taste of shrimp and resembling a processed product. The only dish I found delicious was the conger eel rice. On the other hand, breakfast allowed me to enjoy the natural flavors of the ingredients, and the rice was glossy and delicious.

  • 5.00
    最高ホテル

    It was absolutely amazing.

    The Hotel itself was wonderful, but the front desk staff and the people who took care of us in the Room and during meals were very considerate, polite, and made our trip very comfortable. It was truly great!

  • 4.83
    shibuya2

    My stay in Miyajima was amazing!

    I decided on this property after reading other people's comments. It was my first time in Miyajima, but thanks to you, it turned out to be a very fulfilling trip. In every aspect, the staff's hospitality was outstanding. The hotel's original night guide tour and early morning walking tour allowed us to discover attractions that we wouldn't have known without staying in Miyajima. We had a valuable experience, and both my husband and I are very satisfied. We will use it again next time.

  • 5.00
    micc!y

    A wonderful retreat close to Itsukushima Shrine.

    The staff at the Ryokan were incredibly pleasant and wonderful. Also, the baths, including the large public bath and the open-air bath, were excellent, leaving nothing to be desired. Initially, we were told the meal would be a bento, which made us a bit anxious, but it was far from it. The food was delicious, and my family and I were all satisfied. We would love to stay at this Ryokan again next time.

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  • 5.00
    @アボガド

    A sense of liberation through hospitality

    We stayed as a family in mid-December. It was a very relaxing and liberating experience. Having a room with an open-air bath allowed us to take a bath anytime. The private kaiseki meal included a boat platter of sashimi. Lounge access allowed us to enjoy cakes and more. The bed cushions were comfortable, and we slept very well. The children also relaxed comfortably. It was only a few minutes' walk to Itsukushima Shrine, so we visited again after breakfast. (The stamp book area is usually crowded, but it was less busy at this time.) The shuttle service was reassuring as it came when contacted. The same staff member handled both the guest room and restaurant service, and the guidance was courteous. We were glad we stayed.

  • 3.67
    Oamo

    It was a good Stays, but

    The room has many steps, so be careful in the dark, but the renovated water facilities are very clean and satisfying. The large public bath does not reach the quality of a natural Onsen. They provided a map of the area around the hotel, which was very convenient for exploring, and the overall service from everyone was very good. The meals, both dinner and breakfast, were very delicious, creative, and of high quality. The disappointing part was that the fried shishito peppers were as spicy as jalapeños. I was struck by a sharp pain on my tongue and couldn't eat anything until dessert. Yet, it was dismissed with just a "sorry" from the waitress. It also made my companion feel uncomfortable, ruining what could have been a wonderful dinner, hence the deduction. It was disappointing.

  • 3.40
    さえばぶ

    No Meals Includedでも

    Since it was No Meals Included, there wasn't much interaction with the staff, but they were kind from the time of the Reservation (lunch at another place). Everyone was pleasant. Given the good location, it might be unavoidable, but I thought the price was a bit high for No Meals Included. The bath might be small considering the scale of the Facility. Don't imagine a club lounge like those in Hilton or Sheraton for the lounge. However, it might be nice for a break after a walk.

  • 3.50
    ikkyulesion

    Meals are...

    The location was convenient and provided easy access to Itsukushima Shrine, making for a comfortable stay. The activities at night and in the morning were enjoyable, with clear explanations from the guide. However, when choosing the plan (Otegaru Puchi Zeitaku・Oheya de Taberu Choisu Yushoku), the dinner consisted only of an anago rice bento and oyster soup. It was delicious, but somehow it made me feel a bit sad. Perhaps it's better to eat something outside afterward. Indeed, there are photos on the website, but maybe it was my fault for having high expectations because it was a Grand Hotel dinner bento. I'll be more careful when making reservations next time.

  • 4.67
    ゆうまとゆうかのママ

    I was able to fully enjoy the long-awaited Miyajima.

    This year, I wanted to visit Hiroshima and Miyajima, so I chose this property based on reviews. First of all, the location is excellent. You can easily walk to Itsukushima Shrine, and since it's at the entrance of Momijidani Park, you can enjoy a stroll while using the ropeway. When we boarded the ferry to Miyajima, we contacted the property, and they came to pick us up at the pier, taking only our luggage, which allowed us to enjoy sightseeing efficiently. At that time, we also received very accurate sightseeing advice, which was extremely helpful. The Japanese-Western style room on the fifth floor has a large balcony where you can view the Great Torii, which was impressive. We enjoyed the local delicacies of Hiroshima and Miyajima, such as oysters, conger eel, and Hiroshima beef. The simmered oysters and abalone mushrooms were delicious. We also participated in a night tour organized by the property at 8:30 PM, where we could see the illuminated Great Torii. The unique guide's explanations were enjoyable, and we also heard interesting stories about the time of the atomic bombing. The next morning, we left the property to pass through the Great Torii during low tide and visited Itsukushima Shrine for the second time while it was still uncrowded. This is possible because the property is close to Itsukushima Shrine. Afterward, we had a delicious breakfast, and even after checking out, they kept our luggage, allowing us to take the ropeway. You need to go early here to avoid the crowds. By the time we came down, there was a long line. In any case, this is a very comfortable property. The staff are all kind and provide various information. I can confidently recommend this property.

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  • 4.83
    ボンジュウ

    The hospitality was excellent.

    The welcome by the bus staff, the greeting when getting off the bus, and the service by the staff were all excellent. The seasoning of the dishes was good, and we enjoyed them very much. The free guided tours at night and in the morning were very good, allowing us to learn about history while listening to interesting episodes. If I have the chance to visit Miyajima again, this is a Hotel I would like to stay at again.

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