Miyajima Grand Hotel Arimoto

We visited as two women this time. A dedicated staff member was assigned to us and took care of us both in our room and during meals. We were amazed by the attentive service. They explained each dish at just the right moments without interrupting our conversation, and even kindly made rice we couldn’t finish into onigiri—thoughtful touches that are hard to come by. The food was outstanding, easily among the top one or two meals we’ve had at any ryokan.Every staff member we passed in the building greeted us and added a few warm words as well, which truly impressed us. What a comfortable place this is. We recommended it to our family that very day.As we were leaving, a staff member who was cleaning said, “We look forward to welcoming you again.” Although we travel often, it was the first time anyone had said that to us—and it really moved us. This is a wonderful inn where training and hospitality reach every detail. You can feel that everyone works from the guest’s perspective, and thanks to that we had a truly pleasant stay.We will definitely visit again—not just Hiroshima, but Arimoto specifically. It was such a lovely day. Thank you very much.

When I called while boarding the ferry, a pickup car was waiting for me upon arrival. The staff were very kind when I left my luggage and during check-in. Meals were served in the room, and both dinner and breakfast were delicious. There was also a drink service in the lobby, where I could enjoy coffee and juice. Even after checkout, they kindly stored my luggage, and on the way back they drove me to the ferry terminal.Each of these thoughtful touches really makes a big difference in how comfortable a trip feels. Thanks to them, I had a truly pleasant stay. I was very satisfied with my visit—thank you very much.