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- Kawana Hotel
- Kawana Hotel รีวิว
รีวิวและความประทับใจจากผู้เข้าพักที่ Kawana Hotel
- ห้องพักและสิ่งอำนวยความสะดวก4.45
- สิ่งอำนวยความสะดวก4.61
- การบริการลูกค้า4.28
- อาหาร4.36
- น้ำพุร้อน・อ่างอาบน้ำ4.74
- ความพึงพอใจ4.41
- 3.67nijjaวันที่โพสต์: 30/9/2026
The pool and bath are excellent.
It’s perfect for enjoying a summery, resort-like atmosphere, and it’s also conveniently close to the Kanto area. Access by train is good as well; it’s about 2,500 yen by taxi from Kawana Station. As a classic hotel, the facilities are naturally old, but they are clean. The pool and baths are excellent. The pool is surrounded by greenery and blue sky, and since the original number of guests isn’t that large, it doesn’t get crowded and is very comfortable. The baths include a spacious indoor bath and an open-air bath with a great sense of openness. It’s also nice that you can enter from a little before sunrise. Restaurant prices are Tokyo-level as you’d expect from a classic hotel, but the food is fairly ordinary. I wished there were at least one standout signature dish—something you’d come here specifically to eat—beyond staples like omelets or curry. There isn’t really anywhere nearby I could recommend; even if you go out by car, it takes some time because there’s not much around. So you end up spending your time entirely within the hotel. I think that suits a classic hotel perfectly.
- 4.83hogakoวันที่โพสต์: 24/9/2026
Stability
I stayed after a round of golf and used the Ocean View Premium Twin in the main building. The room is small, but I love the open feel of the terrace. For the renovated “Premium” rooms, I think it would be better to upgrade amenities and towels to slightly higher-quality items. The 90th anniversary dinner course was consistently delicious as always, but I felt the dessert needed a more luxurious touch, and offering petits fours with coffee would make for a nicer finish. Each time Crêpes Suzette was prepared, the entire dining room became dark, and since the level of darkness varied each time, it was confusing. Breakfast felt more relaxed than the previous self-service style, but plates were set down haphazardly (rice and soup placed inconsistently), so a bit more care would leave a better impression. As someone who has visited every year for over 40 years, I hope you will accept these comments in that spirit.
- 2.20伊豆の温泉旅館は日本一วันที่โพสต์: 22/9/2026
Not specifically for golf, though.
The property seems to have a sense of history—the building itself feels like an antique work of art. While preserving the originality of the design, it also felt carefully renovated to be comfortable down to the details. However, the staff service and overall quality felt average. Compared with how impressive the building is, I didn’t feel it offered good value for money overall.
- 1.67はるうみวันที่โพสต์: 19/9/2026
Unfortunately.
I was looking forward to visiting a classic Hotel, but unfortunately it was far from what I expected. There were mismatched buckets placed all over the lobby, hallways, and staircases. When I looked closer, they were catching water leaking from the ceiling. It’s an old building and it had been raining continuously, including heavy downpours, so it may have been unavoidable—but there was no explanation at the front desk, and throughout my stay I had to walk around the buckets. The in-room coffee cup had a chipped rim. Even when exploring the property, I was disappointed to find cleaning rags left in corners and a musty smell everywhere. It seems to cater mainly to golfers, but compared with other classic Hotels, it felt like just an old Hotel.
- 5.00moco.sวันที่โพสต์: 7/9/2026
Classic Hotel
I stayed here recently. The atmosphere, service, and cuisine were all truly outstanding—just what you would expect from a classic Hotel. In the calm, historic setting, I was able to relax and enjoy a leisurely time. Each dish was delicious, and I was very satisfied until the very end. All of the staff were courteous, making my stay very comfortable. It’s a wonderful Hotel that I would definitely like to stay at again.
- 5.00ゲストวันที่โพสต์: 3/9/2026
Traveling with a friend of 50 years.
It was a wonderful trip. Thank you very much. Nature, the meals, the baths, and the Room— everything was excellent and made this a truly memorable trip. Next time, I promised my friends we would come during fireplace season.
- 4.83CK1987วันที่โพสต์: 16/8/2026
A summer favorite you’ll want to make a tradition.
This was our seventh destination on our classic hotel tour. To be honest, among the classic hotels, we thought Kawana would be a “maybe if we can,” but we made a Reservation hoping to enjoy the pool during the Obon holidays. Now that our stay is over, it was so wonderful that we want to come to Kawana Hotel every summer. One thing we had researched in advance was the omurice said to have been eaten by Marilyn Monroe, and we knew we couldn’t miss it—so we went for lunch right after arrival. We enjoyed a relaxed meal at Sun Parlor in a beautiful setting with ocean views. We also had shaved ice at Sun Parlor. With condensed milk and honey harvested from beekeeping at Kawana, we changed the flavor ourselves with each bite and had fun tasting it different ways. Another highlight was the movie screening held in the second lobby at night. The film that day was Roman Holiday. Combined with the classic atmosphere of our Room, it felt like it created a truly special summer night. Since the pool and baths can be enjoyed even after check-out, we went back to the pool on day two as well. The natural spring water pool was very cold and refreshing; lying on a poolside bed with views of blue skies and the sea, listening to the splash of water, felt absolutely perfect. All of the staff were very kind. Compared with other classic hotels, this one felt especially welcoming, making for a stay that brought back nostalgic summer memories. We’d love to visit again next summer.
- 4.83KONBUCHAวันที่โพสต์: 14/8/2026
A refined Facility
Unlike many places these days that only try to look luxurious, this is a truly refined Hotel. As it is a golf resort, it may feel a bit exclusive. It may seem expensive for the average traveler, but the service and Facility more than make up for it. Highly recommended.
- 4.83エネハメハวันที่โพสต์: 7/8/2026
Enjoy Summer in Kawana
We enjoy the pool and Onsen and visit twice a year to experience summer at Kawana Hotel. Although the temperature was a bit low this time, we still had a wonderful stay. Thank you very much.
- 4.83子連れズーวันที่โพสต์: 2/8/2026
This is a repeat stay, and it’s still one of the best Hotels.
We came to Kawana Hotel again this summer. We often spend summer in Okinawa or Atami/Izu, but Kawana Hotel is a must. First, the pool. It’s completely different from other hotels that smell strongly of chlorine. Our family has the best time playing with our kids in this pool. Next, the food. Cakes and shaved ice at Sun Parlor are a daily highlight. This year we chose a Plan that included shaved ice, so we enjoyed it at a great value! The Western-style breakfast is excellent, and dinner at the grill offers so many options that we never get tired of it. And in summer, there’s the festival-style fair—our kids look forward to it every year. The young male staff were kind, and our child kept playing the shooting game again and again. Finally, the service. There seemed to be staff from Korea, but they were just as thoughtful as Japanese staff—it really shows how well-trained everyone is. A tall male staff member also handled our request about a noisy Room sincerely and professionally, which made us an even bigger fan of Kawana Hotel! We’ll be back!!
- 4.67ごとばวันที่โพสต์: 21/7/2026
We had a wonderful staycation.
This was the last Hotel on my classic Hotel tour. At check-in, I was told a larger Room was available and kindly upgraded (thank you). What I felt during my stay is that a Hotel is all about the people. The staff’s hospitality was wonderful, and in particular, the smiles of the young female employees were lovely. The Onsen while looking out at the sea was very relaxing, and being able to watch the sunrise from the bath was an incredibly luxurious experience. As for drawbacks: the Wi-Fi signal was weak and I noticed it had disconnected; breakfast was tasty, but I didn’t feel it matched the price; and since it was during summer vacation season, I was bothered by some families’ poor manners. The night pool bar under a starry sky was also great, so next time I’d like to visit in the off-season.
- 5.00すのーぼーどりかวันที่โพสต์: 18/7/2026
I was able to relax quietly and at my own pace.
Delicious food and a wonderful location made our holiday truly enjoyable. Thank you very much.
- 4.33葉&วันที่โพสต์: 8/7/2026
Authentic
Understated tradition—more heritage than luxury, with a comfortable, fitting atmosphere. Service is not overly formal, and there’s an easygoing feel typical of a golf resort. The interior remains unchanged from older photos, giving you a real sense that you are experiencing the Hotel’s history. Hot-spring Facility The men’s bath does not have an ocean view, but the expansive greenery can be seen without fences, creating an open and refreshing feel. Dining Classic and comforting rather than complex—somehow nostalgic. Depending on your taste it may feel rustic, but that is part of its charm.
- 5.00どるちぇるぅวันที่โพสต์: 28/6/2026
Feel the romance of history
We had a wonderful time.
- 2.83lavieestbelle81วันที่โพสต์: 16/6/2026
Stunning architecture and dinner, but disappointing service
I have stayed at many Hotels over the years as an IKYU Diamond member, but I have rarely posted a Review. This time, the gap I felt between the magnificent architecture and the level of service was simply too great, so I am leaving these comments in the hope of future improvement. I revisited Kawana Hotel after it joined SLH, expecting world-class quality. As a fan of classic Hotels, I completed my first “Japan Classic Hotel Association” passport and am now on my second, with this being my seventh stay. I always choose each Hotel’s signature Room, and this time as well I made a Reservation for an appropriate Room. When I arrived early on the 13:00 shuttle bus from Ito Station, unlike the recent trend among luxury Hotels to offer flexible guidance, I was told in a perfunctory manner to “return to reception again at 15:00.” At the Sun Parlor where I waited until check-in, there was no seating guidance and I had to seat myself. The table had no placemat or tablecloth—not even a single flower—and only disposable paper napkins were provided, creating a stark atmosphere. With operations limited to taking orders and serving dishes, it did not feel comfortable enough to justify Japan’s top-tier 15% Service Fee. In addition, there was poor upkeep: a large stain remained on the fabric lampshade in my Room. Given that it is otherwise a wonderful Room with a spacious terrace facing Sagami Bay, this was especially disappointing. When I asked about paid late check-out until shuttle bus departure time, despite an average weekday room rate of around JPY 70,000 per night (approx.), I was quoted JPY 15,000 per hour—an extremely expensive fee—and again there was no sense of hospitality that considers the guest. Dinner in the main dining room featured beautiful table settings along with traditional hotel cuisine and attentive service; it felt worth paying the 15% Service Fee. However, this dinner was the only meal that felt high in quality; other meals seemed merely average. It is disappointing that guest comments left during my previous stay were not reflected on site. This time as well, I left specific feedback at checkout. The manager came to greet me as I was leaving; however, since my bus departure time was approaching we could speak only briefly. I have deep respect for your sincere efforts to preserve and maintain this historic building. I hope for fundamental improvements in quality—at the Sun Parlor, in Rooms, and across overall operations—befitting an SLH member Hotel.
- 5.00Chatieวันที่โพสต์: 14/6/2026
Another truly wonderful stay
This was my second stay, returning to collect a stamp for the Classic Hotel Passport. My previous visit was also in June two years ago, and once again it was a wonderful stay during the beautiful season of fresh greenery. It seems the Room has been renovated, and it was much more beautifully maintained than when I last visited. For that reason, I gave full marks—five stars across the board this time. For meals, we had Japanese cuisine for dinner and Western-style breakfast. Since we skipped lunch, I got quite hungry after being picked up at Ito Station at 1:00 p.m. and then relaxing in the hot-bathing Facility called Brisa Marina. Because last orders at the grill are at 3:00 p.m., we had a Japanese lunch there—and I was pleasantly surprised by how reasonably priced it was for a Hotel lunch. Although it was Japanese cuisine, they even brewed coffee for us after the meal; it was wonderfully aromatic and delicious. All three meals were truly excellent—exactly what you would expect from a Hotel. The spectacular view from Brisa Marina and the refreshing breeze true to its name were incredibly pleasant, and as always, the staff were full of hospitality. It made for another truly lovely stay. When you complete the Classic Hotel Passport, you receive a voucher for one free night’s stay, and my spouse and I have been talking about coming back to Kawana Hotel to experience this wonderful stay again. Thank you very much for taking such great care of us.
- 5.00月の碧วันที่โพสต์: 14/6/2026
An Otherworldly Realm
A must-stay Hotel for classic Hotel lovers—everything was outstanding: the architecture, the staff, and even the Shuttle Service driver’s smooth driving made us feel completely at ease. A female front desk staff member had read my notes and kindly changed our Room for us; I truly appreciated her thoughtfulness. The food was delicious, beautifully presented, and stunning to look at. We made a dinner Reservation for the 11th at 17:30, and a female staff member complimented my shoes—thanks to that, our conversation really took off and it was such a lovely time (I’ll keep her name private). The café was also excellent; I ordered shortcake and iced tea, and they were superb—beautiful as well. The interior felt like a dream space: wonderful furnishings, cute typography on the signage, stained glass, lighting—absolutely mesmerizing. The Onsen left my skin feeling soft and silky. I’m glad we could also climb up to the observatory. From our Room we enjoyed views of islands, sky, sea, and greenery—so open and refreshing—and seeing the sunrise up close was incredible. It became a perfect memory for our 36th wedding anniversary. Thank you very much for two wonderful days.
- 5.00目が点！！！วันที่โพสต์: 12/6/2026
We enjoyed some tea.
Just as reputed and exactly as expected, we enjoyed a comfortable and luxurious stay. Except for one thing. I was so disappointed that I decided to write about it. This happened at the restaurant. I ordered tea, and it was served on my companion’s right side, but the staff member stood on the guest’s left side and performed the entire service with their right hand. Each time they set down the cup and each time they poured tea from the pot into the cup, their right arm passed directly in front of my companion’s face. Neither of us could speak—we were shocked. I felt this was unacceptable service etiquette for Kawana Hotel. It was truly disappointing. Aside from this “incident,” everything was comfortable.
- 5.00ちゃこ@11วันที่โพสต์: 9/6/2026
A Journey with the Classic Passport
We stayed in the Main Building Ocean View Deluxe Twin to refresh and celebrate our wedding anniversary. The fluffy bed, the ocean view stretching out through the large window, and relaxing on the balcony felt like a dream. We also took our time enjoying each piece of decor throughout the Accommodation. We ordered room service for dinner, and the staff member’s humorous conversation and gentlemanly manner made it an even more memorable part of our trip. Breakfast was delicious as well, enjoyed while looking out at the sea. While waiting for the return shuttle bus in the lounge, a live piano-and-vocal performance began, and when Louis Armstrong’s “What a Wonderful World” was played, I was moved to tears—so glad we came.
- 2.67おじさんトラベルวันที่โพสต์: 8/6/2026
This is not a Hotel.
Stayed here as part of the Japan Classic Hotel stamp rally. To sum it up: the building is magnificent, but the service level is the lowest among Japan Classic Hotels. As the newest of the existing classic hotels, it remains close to its original condition, and I wanted to enjoy its grand atmosphere. I chose a Main Building, ocean-side Deluxe Premium Twin with a large balcony. There were no issues at all with the Room interior or the building itself. I rated the Onsen 3, but that’s purely my personal view: it was neither particularly good nor bad as an Onsen, and the view wasn’t great. The public bath interior is also impressive. In terms of facilities alone, it’s undoubtedly top-class among classic hotels. What ruins these excellent facilities is everything on the service side. Even arriving by car, there was no guidance; even after unloading suitcases at the entrance, no one directed us to reception. The front desk explanation felt oddly minimal—basically just meal times—and had a gloomy vibe like an old run-down Business Hotel. I had booked a dinner course, but in the basement grill a group of golfers were having a loud party. I thought it might be because it wasn’t in the dining room—but at breakfast in the dining room next morning, four people at a table behind us (a snack bar hostess and her customers) were loudly making crude jokes. The final straw was lunch at the grill: as soon as another group of four arrived for what seemed like a business golf outing, they switched into izakaya mode—ordering octopus wasabi and beer and talking loudly. Staff did nothing to stop this and simply let it happen; this lack of refinement and discomfort seems to be everyday life here regardless of whether you’re in the dining room or grill. I understand that golfers are important customers for this Hotel—but please also recognize that some guests come expecting classic-hotel elegance. Even in the shop there are golf goods, but none of what other classic hotels offer—original coffee blends or books/materials about their history—and nothing related to this Hotel itself. It would be nice to see efforts aimed at hotel fans too—for example selling items like their original red bath mat used in Rooms. I heard that before bankruptcy both golf courses could only be used by overnight guests. The original concept should have been that golf was merely an amenity attached to the Hotel—not its main focus. That has disappeared now; this place has become “a large historic clubhouse attached to a golf course.” This isn’t a hotel.
- 5.00macochacoวันที่โพสต์: 8/4/2026
The Best Memories!
We stayed here for a golf trip (Fuji and Oshima) and overnight accommodation. We chose an ocean-view Room and were able to see an amazing sunrise. Everything was excellent—the restaurant, the lounge meals, and the staff’s hospitality. The Onsen was also clean and wonderful. The golf course was challenging, but the scenery was outstanding. We would love to stay again.
- 5.00京子はんวันที่โพสต์: 9/3/2026
As expected of a classic Hotel.
I had long been interested in staying here because Marilyn Monroe once stayed here, and I was delighted that I finally got the chance to visit. The setting is both elegant and modern, the meals were carefully prepared and delicate, and even the staff’s service was impeccable—I can’t find words beyond “outstanding.” Although I was traveling alone, I was able to relax completely and was very satisfied. I recommended it to my friends as well, and they said they would love to go. Thank you very much.
- 4.83*na*วันที่โพสต์: 8/3/2026
The service was wonderful.
The lobby had a wonderful atmosphere, creating a relaxing and pleasant stay. The rooms are older, but they were clean and comfortable. Above all, the staff provided excellent service. Even when I made several requests at the front desk, they handled everything kindly and without hesitation. Thank you very much.
- 5.00naru.วันที่โพสต์: 26/2/2026
A charming building and friendly staff.
This was the third stop on my classic Hotel tour. The charming atmosphere of the historic building was wonderful. While I was exploring the Hotel, a staff member kindly explained the building’s history, which made the visit even more enjoyable. If you request it at the time of Reservation, it seems that an in-house tour may be available depending on the date. For dinner, I chose the recreated historical menu—everything was delicious, and I especially loved the dessert flambéed right in front of me. After dinner at the main bar, I enjoyed an original cocktail and heard stories from the bartender about what drinks the founder used to like—it was a truly pleasant time. Everyone on staff—from reception to the shop and restaurant—was friendly, and although I stayed only one night, it was one of my most enjoyable Hotel stays in a long time. Once I finish my classic Hotel tour, I’d love to visit again.
- 3.00jyorujoวันที่โพสต์: 18/2/2026
All meals included.
I believe a trip’s satisfaction depends on the meals. The Room also lacked any classic charm, so it was disappointing and did not meet my expectations for enjoying a classic Hotel. This Hotel seems geared toward guests using the golf facilities. I was astonished at the price for that level of dining.
- 5.00marshmallowmonsterวันที่โพสต์: 16/2/2026
It was a truly relaxing stay.
This time I arrived by public transportation, and the complimentary Shuttle Service was incredibly convenient, making it easy to get here smoothly even without a car. The first thing that impressed me upon arrival was the lobby, with its high ceilings and an overwhelming sense of openness. It was a busy time with golfers and guests, but thanks to the spacious layout I hardly felt any crowding and could fully enjoy how comfortable the lobby space was. The Room was a twin and generously sized, and I was truly happy to find that items such as beer in the refrigerator were complimentary—it felt like a thoughtful touch from the Hotel. At night, I borrowed some guest loan items and watched the stars from the front garden; it was only for a short while, but I managed to spot Orion. When returning them, a staff member kindly asked, “Were you able to see the stars?” which made my stay even more memorable. For breakfast this time I chose the Western set. I enjoyed an exceptional meal—an omelet beautifully stamped with the Hotel logo and rich juice—truly a blissful moment. We were also blessed with great weather and could enjoy early-blooming cherry blossoms, making it a perfect holiday where I could savor time passing at an unhurried pace to my heart’s content. Every staff member’s words were warm and welcoming. This is a wonderful Hotel that makes me want to return in another season. Thank you very much.
- 4.00たっしりวันที่โพสต์: 15/2/2026
Classic Hotel Passport: Second Stay
This stay was to complete the second round of stamps for the Classic Hotel Passport. I stayed in 2019 to earn the first round of stamps and had a very good impression, so I came with high expectations. It had been a while since my last visit, but this time felt quite different from before. First, I truly appreciated the Room upgrade. However, after check-in there was no escort to the Room and no explanation of where the elevator was, so I ended up carrying my luggage myself. At a Hotel of this level, I found that unacceptable. The Room was spacious and comfortable, and I was satisfied. The bath facilities were as satisfying as last time. The Facility is clean and spacious; it feels modern for an Onsen and I like it very much. I also enjoyed relaxing in the open-air bath while watching the sunrise. The magnificent scenery is truly appealing. For dinner, we used the main dining room last time, but this time we were placed in the basement grill—perhaps due to our Plan. As I had felt at breakfast on my previous stay, the grill space itself feels plain and chilly, and dinner did not reflect what makes a classic hotel special. Breakfast was in the main dining room; with good weather, we were able to enjoy a relaxed meal. Also, while staff were friendly during my previous stay, this time they felt more businesslike. Since this is not a city Hotel, I would have appreciated warmer hospitality toward all guests. I understand that a Hotel’s positioning can change with social conditions, but for a classic hotel I hope it will not change too much. That said, what people look for in a Hotel varies by person—please also refer to other Reviews and opinions.
- 4.83まめまめ夫人วันที่โพสต์: 14/2/2026
It was an unforgettable stay in many ways.
During the record-breaking heavy snowfall on the Izu Peninsula, I worried we might not even make it to the Hotel, but we were still able to fully enjoy the Onsen, breakfast, and the building’s classic atmosphere. We are truly grateful for your help and hospitality. Seeing Kawana Hotel covered in snow was probably a rare sight. We took lots of photos. Your flexible support is something only a long-established Hotel can provide. I imagine it must have been very challenging for your staff during such heavy snow, yet you never let it show—truly professional service. We had a very pleasant stay. Thank you very much.
- 4.40FKSวันที่โพสต์: 12/2/2026
A Sophisticated Social Venue
My first impression was how efficient and attentive the staff were. Since I decided to stay on short notice, I walked about 30 minutes from Kawana Station to the Hotel. I enjoyed exploring an unfamiliar area and felt excited under the moonlight reflecting off the seaside. Arriving at the Hotel, I was thrilled that my Room had an ocean view. I also woke up early to enjoy the Onsen right up until just before check-out.
- 4.20ぽちょゴンวันที่โพสต์: 11/2/2026
Winter Scenery
We stayed on a snowy day in February. It was cold, but we truly appreciated the staff letting us into our Room early. We are grateful for the thoughtful care shown by the staff throughout our stay.
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