Renaissance Resort Okinawa

Everything—from the Facility and hospitality to the dining—exceeded our expectations, and it was a stay that our whole family genuinely enjoyed. Our child liked it so much they said, “I want to come again,” and we felt it is a Hotel that’s perfect for a family trip. This time we stayed for one night and two days because we were also staying at another Hotel, but considering the well-equipped Facility and services, I think a Multiple Night Stay would let you appreciate this Hotel’s appeal even more. Next time, we would definitely like to stay for multiple nights.[Club Lounge] The staff at check-in were extremely courteous, and we were able to enjoy sweets and drinks while completing the procedures. They also prepared coloring sets for each child in our party, which left a great impression as our child was able to spend the time without getting bored.[Guest Room: Ryukyu Suite / Beach View] The in-room refrigerator was a large model with completely separate fridge and freezer compartments, making it very convenient even for families. The toilet was modern and very clean, so it was comfortable to use. Having an in-room drum-type washer/dryer is especially helpful for longer stays or trips with children. Also, because there is a tatami room, children can relax safely lying down; we felt it’s a guest room where families can truly unwind together. Since it’s on the 3rd floor, the view isn’t quite “breathtaking,” but we had no particular complaints and stayed comfortably.[Dinner: Roy’s] There was an excellent variety of sushi options, and the desserts were plentiful as well—everything was delicious. We were satisfied enough that we definitely want to dine here again next time, and I can strongly recommend it to future guests.[Breakfast: Four Seasons] As part of the club floor benefits, we could make a Reservation at check-in, which helped us avoid crowds and enter smoothly. All dishes were delicious—especially the pancakes. With seating overlooking the ocean and a great atmosphere overall, it made for a wonderful morning.[Large Public Bath] We used it around 9:00 PM. It was crowded inside, but there was always an available washing station. Towels were provided as well, which made everything comfortable.[Facilities & Amenities] While not large, there is an indoor pool; plus activities such as rock-paper-scissors stamp rallies are held too, so children won’t get bored even on rainy days. We spent comfortably everywhere—including the outdoor pool area and the beach.[What Was Disappointing] The club floor benefit “Dolphin Splash” and the suite benefit “Wake-Up Sailing” were fully booked so we couldn’t participate. Although this seems unavoidable since the website states they are first-come-first-served programs as well، I hope improvements can be made so guests are less likely to miss out on these benefits altogether.

We have stayed at the Renaissance 5 or 6 times since our child was a baby.This time, when we had dinner at Sai, we ordered sukiyaki. A female staff member prepared it for us at the beginning, but her chopstick handling stood out to us.Of course, it may be debatable whether a workplace needs to provide guidance on something like how to hold chopsticks, but watching her made us feel a little sorry that no one seemed to have taught her.Sai appears to value formality and refinement—for example, beach sandals are not allowed during dinner service. For that reason, we feel that if possible, providing additional guidance on service manners and etiquette would make the experience even more pleasant.