รีวิวและความประทับใจจากผู้เข้าพักที่ Coco Garden Resort Okinawa

(จังหวัดโอกินาว่า/อุรุมะ) [ทั้งหมด 93 ห้อง]
คะแนนรวม
4.60
ยอดเยี่ยม (158)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.60
  • สิ่งอำนวยความสะดวก
    4.47
  • การบริการลูกค้า
    4.80
  • อาหาร
    4.74
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.27
  • ความพึงพอใจ
    4.72
  • 1.67
    はちおん
    วันที่โพสต์: 1/11/2026

    I had stayed with yo...

    I had stayed with you several times a year, including at the Renaissance. During this three-night stay, my room was left unlocked on two consecutive days. On the second day, the door had been closed with the deadbolt extended, leaving it ajar the entire time I was out. Rubbish was still left on the floor after housekeeping, so I have no idea what they actually came to do. When I returned in the evening, the brand-new pouch I had left by the bathroom sink that morning, still with its tag attached, was soaking wet inside and out and had brown stains on it. It had been dry that morning, and there was nothing inside that could have leaked. I asked a manager to investigate, but was told, “We couldn’t determine the cause. We’ll wash it and return it to you.” The next morning, the same manager returned it, saying, “The stains are gone.” The tag was still attached, so I asked about it and was told, “We removed the stains, but we haven’t washed it”... With no explanation of what had happened, where the water came from, or what the stains were, I never expected it to be returned without being washed. I was too appalled to say anything, but what about the contents of the pouch that had also got wet? Immediately after this exchange, I was offered a handmade good-luck charm with the words, “If you’d like...” Had there been no problems, I would have appreciated the gesture, but would you normally give something like that to someone who is clearly angry? I had decided not to write a detailed review because I had no intention of ever returning, but the postcard you sent me, which arrived on November 1, changed my mind. I have never felt so insulted. As I told the manager at the outset, I have cancelled all future reservations and will never stay with you again, so please do not send me postcards like this.

  • 5.00
    しおん1988
    วันที่โพสต์: 23/10/2026

    It was fantastic!

    We stayed for three nights on our first visit and felt so comfortable that we had an absolutely wonderful time. Our room was thoroughly cleaned and spotless, and all the staff were very courteous and attentive. At Makan Makan restaurant, both lunch and the breakfast buffet were delicious. Three nights simply weren’t enough! Next year, we hope to book a stay of more than three nights. Thank you so much for such a wonderful stay.

  • 5.00
    seven-color
    วันที่โพสต์: 21/10/2026

    Staying here was a dream come true!

    I’d been interested in this property for a long time, and I was finally able to stay here as I had hoped. (I treated myself during the break while my child was away on a school trip.) Since I wanted to relax as much as possible, I fully enjoyed the hot springs at the affiliated hotel included in the solo plan. By chance, there was also a “Night Cocktail” event at just the right time, so I got to enjoy a variety of drinks for the first time in a while! I also used the dinner buffet separately, and every Chinese dish we ordered was delicious—I ate so much it was almost too much! Looking back, from check-in on the day of arrival, all of the staff were wonderfully attentive and made me feel truly welcome. The other day, I received a postcard thanking me for my stay, which reminded me what a lovely hotel this is—one night simply wasn’t enough. Thank you again. Next time I’d love to come with my whole family… but it’s also such a relaxing place that part of me wants to keep it secret just for my own special treat. I’ll definitely be back!

  • 1.67
    はちおん
    วันที่โพสต์: 18/10/2026

    I was extremely disappointed due to serious issues with cleanliness, security, and the overall service.

  • 4.67
    Dandy &Pretty
    วันที่โพสต์: 16/10/2026

    I enjoyed the “Club Coco” perks during a quiet three-night stay.

    Because it was a busy season, we wanted to avoid large hotels and relax at Coco Garden, which has great reviews, so we stayed for three nights. We chose a cottage where we could park right next to the room. When we entered, there was an adorable double bed with a canopy, and we could see the ocean from the balcony. We initially thought the “Club Coco” perk for a 3-night stay would be just a small bonus, but we truly enjoyed it—being able to use facilities at the Renaissance Hotel was fantastic! Our family loves hot springs, and even in Okinawa we still want to soak in a large public bath, so we were very satisfied with the temperature of the water at Renaissance’s “Yamada Onsen” and its semi-open-air bath. This trip was also for my family member to enjoy marine activities, so they made full use of Renaissance Beach (parasols, chairs, and life jackets are free), while I waited in the cool lounge. The Renaissance pool was crowded with many children, so instead we borrowed life jackets and enjoyed Coco Resort’s pool (2.6 meters deep) which is open until 9:00 PM. The pool at night and the illuminated grounds were beautiful, and the city night view from higher ground was wonderful as well. For breakfast and lunch, Coco Resort offers spacious seating in a great location where you can relax; Renaissance has an even wider selection—both were satisfying. During heavy rain like a squall, we spent time exercising in the cool gym. We stayed three nights at Coco Resort during our 4-night/5-day trip, and from check-in through check-out it felt like genuine hospitality throughout. The room was always kept beautifully tidy for us; we had such a relaxing stay that we would definitely like to return. The facilities are aging and there were signs of wear on areas such as the balcony. Also, during heavy rain my feet got soaked on the way from our cottage to the restaurant—some improvements would be appreciated. If you plan to have dinner outside of the hotel property area , I recommend researching restaurants before heading out.

  • 5.00
    まーくん3代目
    วันที่โพสต์: 11/10/2026

    I am very satisfied.

    We stayed for three nights as a couple in our 60s. We made full use of the affiliated Renaissance Okinawa Resort. Breakfast at Coco Garden Resort was also excellent. It was a bit disappointing that there are no restaurants within walking distance from the hotel for dinner, but we had no trouble since it’s only a 10–15 minute drive to izakayas in Onna Village. There were also services that could be booked for a designated driver, so we were able to enjoy drinks without worry. We would love to stay again.

  • 4.50
    トモブー２０００
    วันที่โพสต์: 4/10/2026

    A Hotel with Exceptional Hospitality

    I’ve stayed many times at our sister hotel, Renaissance, but this was my second stay at Coco Garden—the first in 16 years. Perhaps because I mentioned at check-in that it had been 16 years, a thoughtful repeat-guest gift was prepared in my room, which truly moved me!! (Previously the reservation was under my husband’s name, and this time I booked through Ikkyu under my name, so it seems they recognized me as a returning guest from our conversation.) Once you complete check-in, you can start using the Club Coco benefits even before entering your room. We enjoyed lunch right away, then headed to Renaissance to book the next day’s cruise. When we returned, it was time to access the room; I was delighted to find the gift on the table. After that, we relaxed by Coco’s pool and enjoyed the peaceful resort atmosphere. The next day, after the Renaissance cruise we also had a complimentary lunch. We then came back and joined a sata andagi-making activity—relaxing yet busy in the best way—and had such a fun time. The various complimentary activities, delicious food, and resort-like setting—everything made for an absolutely wonderful stay! We loved it so much that we’re already planning our next trip as soon as we got home: five nights so we can enjoy the complimentary dim sum dinner buffet benefit. The buildings are older, but everything is well cleaned; above all, every staff member we met was kind and truly wonderful. Thank you very much.

  • 3.80
    はこはこりん
    วันที่โพสต์: 3/10/2026

    It’s quiet here, but

    Renaissance was lively with lots of children, but it was quiet here. However, getting back and forth to Renaissance felt more difficult than expected. Marine activities can only be booked at Renaissance and they fill up quickly. We only used the hot spring once during our three-night stay. Overall, we felt we didn’t get as many Club Coco benefits as we had expected. The beach, pool, and restaurants were packed with children—almost as if all the kids traveling in Okinawa were gathered there. For families it’s great because you don’t have to worry about being noisy, but for an elderly couple it was a bit too lively. It might be nice to come with grandchildren. We used Four Seasons and Sai for my husband’s 77th birthday celebration and our wedding anniversary, and the hospitality was wonderful. We highly recommend them! The food portions were generous—we were completely full. Thank you very much for taking such good care of us throughout our stay.

  • 4.33
    みや￥
    วันที่โพสต์: 24/9/2026

    The dim sum is delicious.

    We stayed for a Multiple Night Stay of 3 nights. We had dinner twice—Chinese dinner and the dim sum buffet—and both were absolutely delicious! At Renaissance, we enjoyed marine activities and were able to fully enjoy two Hotels.

  • 5.00
    たのしいコト大好き
    วันที่โพสต์: 7/9/2026

    A Hotel so good you’ll want to keep it a secret

    We stayed here on a family trip with our 5-year-old son. The Hotel is surrounded by nature, and there are even tortoises, so just walking around the grounds feels very refreshing. Since we were traveling with a child, we went sightseeing in the morning, had a late lunch at the Hotel, and spent the afternoon swimming in the pool. It was convenient that we could step directly into the garden from our Room and that the pool was close by. We also appreciated being able to use facilities at the Renaissance Hotel—playing at the beach, enjoying a pool with slides, relaxing in an Onsen, and having tea in the lounge before heading back was wonderful. Having breakfast and lunch included—and being able to use them at the Renaissance as well—was truly appreciated!

  • 4.67
    mickytom
    วันที่โพสต์: 6/9/2026

    A quiet place to relax

    It was a quiet Hotel where you could feel close to nature. However, because of the rain, I couldn’t go for a walk, and needing an umbrella to get around was inconvenient. I didn’t use the bath so I can’t comment on it, but I wish there had been a large public bath. They drove me by cart at check-in, but I didn’t want to call again at check-out, so pulling my suitcase in the rain was tough.

  • 5.00
    島時間
    วันที่โพสต์: 22/8/2026

    A Hotel You'll Want to Visit Again

    This Hotel is surrounded by lush greenery and has a very calm, relaxing atmosphere. Time seemed to pass more slowly, and I was able to unwind and forget about everyday life. The staff’s hospitality was exceptional, and their warm welcome left a lasting impression. I would definitely like to stay here again. Hearing healing music from inside the pool felt truly mystical—it was a first-time experience unlike anything I’ve had before. It perfectly matched the Hotel’s ambiance, and I had a wonderful time.

  • 5.00
    やみねこ
    วันที่โพสต์: 6/8/2026

    The typhoon caused a...

    The typhoon caused a lot of difficulties, and staying at Renaissance Resort Okinawa was unexpected, but it turned into a very enjoyable trip. It gave us even more to look forward to on future trips to Okinawa.

  • 4.67
    せち
    วันที่โพสต์: 2/8/2026

    It was a cozy place.

    We stayed in a Garden Cottage Room with a canopy bed, and it was wonderful. The Room was spacious and comfortable, and relaxing in the canopy bed made us very happy. We could also park right in front of the cottage, which was convenient. For breakfast, we had to leave early on the first day, so although there were many options, we couldn’t fully enjoy it. On the second day, we took our time and really enjoyed it—it was delicious. We had fun making our own hot sandwiches and squeezing fresh oranges while eating. We also enjoyed the view from the pool and had a relaxing stay overall. We wished we could have stayed longer. We borrowed a foot bath and used it in our Room as well. This time we went out and couldn’t enjoy everything to the fullest, so we’d love to stay again on our next more leisurely trip.

  • 4.00
    bosnori
    วันที่โพสต์: 5/7/2026

    After two years

    First visit in two years The meals, the staff, the Room, and the overall atmosphere—still wonderful.

  • 4.83
    Rei0408
    วันที่โพสต์: 3/7/2026

    I wish I’d known sooner… a great Hotel

    Because we visit Okinawa twice a year, we decided to stop staying at our usual private-pool cottage Hotel and try this place as a change. Honestly, we had no expectations at all, but although the Facility is a bit dated, the Room was spotless and perfectly cleaned, making for a very comfortable stay. I had been worried after seeing photos of the older-style bathroom, but it was sparkling clean. There was also none of that musty first-floor smell that can be common in Okinawa. The garden is spacious, so of course you’ll see insects and lizards. But being surrounded by nature is very relaxing. Both breakfast and lunch were delicious, and there are plenty of activities. All the staff were warm and welcoming, and you could really feel how hard they work to run everything with a small team. The Makan Makan dinner buffet was incredibly good—I ate way too much… If I had Chinese food of this level near home, I think it would cost more than double. We joined the yoga and garden walk activities; both were very fulfilling. We were able to join for free as part of the “3 nights or more” perk, which almost made us feel guilty—it was such generous service throughout our stay. This time we stayed as an older couple, but next time we plan to bring our grandchildren. There are many families with small children here, so younger families should be able to relax without worrying. There’s also a coin laundry and vending machines, and it seems that if you stay in a cottage you can park right next to your Room and have an in-room washer/dryer and kitchen. This time we stayed in a Garden Deluxe Room, and having an in-room washer/dryer during a longer stay is truly convenient. The shop also had lots of cute items. We went to the library every day as well. After checkout, we went over to their sister property Renaissance (Hotel) and did even more shopping at the boutique there. If you book a Multiple Night Stay for several nights here, you can also use Renaissance’s luxurious restaurants and facilities! We personally found Coco Garden more relaxing. We will definitely come again next year—thank you in advance.

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  • 3.00
    ゲスト
    วันที่โพสต์: 26/6/2026

    The old washbasin is creepy and dirty. Stay for Renaissance use.

    I stayed twice in one week. The first Room had a darkened bathroom door, which I really disliked. The sink area was also quite dark overall, and it reminded me of an old Ryokan I visited with my parents long ago. Having the refrigerator, cups, and kettle there didn’t feel comfortable. I wanted the refrigerator to be in the Room. Also, the balcony door was hard to open and felt old. The staff were kind, but at check-in they could have mentioned something like, “This Plan includes karaoke—would you like to use it?” I was told it was fully booked until 24:00 today but available tomorrow; when I called again later, they said any time was fine; then after we discussed it as a family and called again, we were told we couldn’t use it because we weren’t using it before checkout. We didn’t confirm “any time,” but guests don’t check Information every time—vague explanations cause misunderstandings. They should clearly say what times are available, and telling guests who are checking out that “any time is fine” is not appropriate. The rental car was also described as free, but only for four hours—an unclear limitation. The library-like space with free drinks (Tefutefu) had a strange smell and didn’t make me want to drink much. The selection/amount was small too. Even if there isn’t a microwave in the guest Rooms, I think there should be one there for heating food. There are only stairs on the way to the guest Rooms, so carrying heavy suitcases when going to check out is inconvenient—there’s no ramp! It was convenient that detergent, fabric softener, and wash-to-dry laundry were free (though ideally a fully automatic machine with minimal loading/unloading would be better). Breakfast was so-so. The atmosphere is very nice. One of the orange-juicing machines was difficult to use; because of that I saw people wasting oranges. It would be better if staff handled it or if the person making French toast did it at the counter—or switch to an automatic machine—to reduce waste. The shuttle bus to Renaissance requires a Reservation. Sometimes there are no buses at certain times depending on the schedule, which is inconvenient. There is also a children’s Facility fee of around 3,700 yen; since you can use Renaissance for one full day after checkout as long as you keep your card key/card with you, you’d lose out if you don’t use it. You can return that card at Renaissance afterward as well; since this Accommodation is in a fairly hard-to-find location, that helped. Parking is free. I made my Reservation because Renaissance access is included—that part exceeded expectations! Everything else felt average overall. Towels can be borrowed for free too, so no issues there.

  • 4.67
    にゃんにゃんたち
    วันที่โพสต์: 23/6/2026

    Highly recommended accommodation.

    I used the late check-in Plan. The staff were wonderful. I had jasmine tea as a welcome drink, and it was delicious. Just as everyone’s Reviews said, the breakfast buffet had a great variety, and everything was tasty. I was satisfied with everything—the view and the Room. I wish I had checked in earlier so I could have relaxed longer.

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  • 5.00
    すけそーだら
    วันที่โพสต์: 18/6/2026

    Wonderful hospitality

    From check-in through the very last moment of check-out, I had many opportunities to be assisted by Manager S in various situations, and I was simply impressed by the consistently courteous, proactive, and sincere service. This was the first time I have ever been so moved by Hotel staff. I found myself thinking I would stay here again even while finishing check-in. This time it was the rainy season and the weather was poor throughout, so I wasn’t able to do much sightseeing. However, thanks to drink service, the library, the Plan I used, and perks offered for a Multiple Night Stay—along with sister Hotels—I was able to enjoy my stay to the fullest. I believe my Room was probably one of the highest grades; it was comfortable (perhaps thanks to the humidity-controlling walls), and the amenities were exceptionally well stocked. Breakfast was as delicious as ever—I ended up eating too much. I would definitely like to stay again. Hopefully it will be sunny next time…

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  • 5.00
    いぬわんめるくん
    วันที่โพสต์: 15/6/2026

    I still love it.

  • 4.17
    めんたい消防
    วันที่โพสต์: 10/6/2026

    We had a very relaxing stay.

    While the Facility is undeniably old, you can spend a quiet and relaxing time here. The meals are also exceptionally delicious. The service is attentive in many ways. Next time, we will stay again with our grandchildren as three generations.

  • 3.83
    cat001
    วันที่โพสต์: 17/5/2026

    A cozy Resort Hotel!

    The staff were wonderful, and I had a stress-free stay. Both breakfast and lunch were delicious. I would definitely like to stay here again.

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  • 4.67
    jackie
    วันที่โพสต์: 13/5/2026

    We hope to have the opportunity to make it up to you.

    The staff’s service, the Room, and the atmosphere throughout the Facility were all wonderful. Amazing value for money. Unfortunately, it rained throughout our 3-night, 4-day stay, so we couldn’t do any marine activities at all. Hopefully we’ll have better weather next time. When I was relaxing in the Room after breakfast, the housekeeping staff knocked every day to ask whether they could start cleaning, and if not now, how many minutes later would be okay. Because of the heavy rain I hesitated to go out, but I still felt forced to leave the Room. I understand that housekeeping needs to work efficiently and is not trying to push guests out. If there were door-hanger cards such as “Please make room” and “Please do not disturb,” I think it would help both sides avoid any awkwardness.

  • 5.00
    ココナッツっこ
    วันที่โพสต์: 3/5/2026

    We had a wonderful vacation!

    This was our second stay—after visiting before and loving the Accommodation, we had long hoped to return, and that wish finally came true. Just as before, the food, the staff, and the Accommodation’s services were all wonderful. We were also happily surprised to find that our Room had been upgraded. Breakfast at Makan Makan is one of the highlights: there is a great variety, everything is delicious, and it lifts your spirits from the morning. We used the dim sum dinner buffet twice, and it was so good we never got tired of it. We also enjoyed karaoke and tennis for free as a family. The distant views are beautiful, and walking around the garden surrounded by greenery feels refreshing. The cozy library and tasteful shop are also favorites of ours. Another lovely service is being able to enjoy drinks such as coffee and smoothies freely during the day. The cute handmade charm we received at checkout warmed our hearts. We would love to come again.

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  • 5.00
    半額シール大好き
    วันที่โพสต์: 2/5/2026

    A wonderful Hotel that always puts guests first.

    This was my second stay, and I was very satisfied that you arranged a Room where I could watch the sunrise, just as I requested in advance. The meals included in the Plan can also be used at the Renaissance Hotel, but I enjoyed every meal at Cocogarden Resort’s wonderful, atmospheric restaurant—and everything was delicious!! Not only were the dishes excellent, but I was especially impressed by how fresh the lettuce for the breakfast buffet salads was. The bitter melon and pineapple smoothie was also fantastic, and I had it every morning. All of the staff were cheerful and welcoming, which made my stay even more pleasant. This is truly a lovely Hotel with a genuine “guest-first” spirit. It’s perfect for anyone looking for a calm, relaxing resort. Highly recommended!! …That said… it seems to have many repeat guests, so I also hope it doesn’t become too hard to make a Reservation.

  • 4.50
    @ランド3
    วันที่โพสต์: 30/4/2026

    We had a relaxing stay.

    Coco Garden is always my first choice when traveling to Okinawa. This was my first solo stay at Coco Garden, so I chose a garden cottage double with a canopy bed. It was perfect for one person!! I enjoyed delicious meals, read while sipping juice in the lounge, and took a walk around the grounds at night. The Pilates class I joined was also fun, thanks to a wonderful instructor. It’s a Hotel that makes me want to come back again soon.

  • 5.00
    野菜と友達
    วันที่โพสต์: 27/4/2026

    Coco Garden Resort Okinawa

    All the staff were kind, and we were able to enjoy a relaxing stay in Okinawa. There is also a gym and a pool, so you can work out as well. The food is delicious.

  • 2.00
    nonomama2013
    วันที่โพสต์: 25/4/2026

    We had a very enjoyable stay, but...

    I was able to relax and enjoy my vacation in a very quiet environment. This Plan included a JPY 2,000 in-house voucher, but it was still charged at checkout. Even after I explained, it was difficult to get them to understand, and I ended up checking out feeling very unpleasant. I wish the voucher hadn’t been included in the first place.

  • 5.00
    yumamayu
    วันที่โพสต์: 7/4/2026

    Breakfast is something to look forward to every morning.

    For the past few years, we’ve stayed for 5 nights during spring break. We’ve stayed in summer as well, but since I’m not good with insects, we decided to visit in spring. When we needed a stroller, we stayed at Renaissance, but for both meals and the Room, Coco Garden is by far our favorite. The buildings and furnishings are old, but they’re well cared for and cherished—I find that even more wonderful than something brand new. The Garden Deluxe Twin has a spacious layout that’s very comfortable and easy to relax in. It feels less like a Hotel and more like a private villa. There are about three breakfast and lunch options, so even on a Multiple Night Stay you won’t get bored. My daily favorites are the rice porridge, Tenshin (crab omelet), green curry, and smoothies. The Okinawan dishes such as chanpuru are also wonderfully delicious. Our child wakes up early looking forward to squeezing fresh orange juice. It’s also great that dragon fruit is available. The free laundry area is extremely convenient. Detergent and fabric softener are always provided, and I was impressed that extra hangers were added for drying laundry as well. A new gym has been added too, but it opens at 9:00—I wish it were available before breakfast. Just one disappointment: While waiting for the shuttle bus, cigarette smoke can be bothersome, so I’d like the smoking area to be moved away from the front of the building. Everyone at both the front desk and the restaurant is truly kind. I’ve never stayed anywhere else where checkout feels this sad. We look forward to seeing you again next year.

  • 4.67
    たむあつ
    วันที่โพสต์: 18/3/2026

    Perfect!

    I’ve been staying at Coco Garden for 22 years. Since it’s on the mountain side, there’s no ocean view unless you go to Renaissance, but there is a pool. At night it’s beautifully illuminated and feels like an oasis in the forest. Dinner is all-you-can-eat dim sum with table ordering, while noodles, rice porridge, salad, and Chinese tea are buffet-style. The dim sum is so delicious that I keep coming back! Of course breakfast is great too—once you add shrimp paste to the pho, you’ll be hooked!! Some Rooms have been renovated, but overall the Accommodation does feel its age. Still, the amenities and room cleaning are excellent, so it’s very comfortable. Depending on the Room type, you can park your car right in front of your Room. All the staff are friendly and approachable—their kind service is truly soothing. Coco Garden’s Multiple Night Stay Plan is highly recommended for Okinawa repeat visitors! With wonderful perks included, it’s especially recommended for those who prefer not to move around too much.

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