ANA Crowne Plaza Toyama

Whenever I visit Toyama, I always stay here. The service is courteous and the breakfast is delicious, so I’m always satisfied. However, the only disappointment is the bath. I understand it may be difficult to install a shower booth in each Room, so I would be happy if you could add a large public bath, even if it’s in the basement. I’m looking forward to it! Please keep up the great work as Toyama’s number one Hotel. Thank you for your hospitality.

At the IHG Hotel where I always stay, I can enjoy a comfortable stay every time and benefit from various services—thank you very much.During my stay it rained, and I was able to borrow an umbrella when going out. Thank you.The pillow and bed firmness were just right, and I slept soundly. Although it was a seasonally humid and uncomfortable day, the air conditioning worked very well.I received bath salts at check-in, which allowed me to enjoy a pleasantly scented bath—this was wonderful.With four elevators, there was no stress at all when going up or down.Water dispensers were installed on each floor. Instead of providing bottled water as before, this showed consideration for the environment.The breakfast venue was very spacious, with an excellent variety of food and drinks, all of which I enjoyed.