รีวิวและความประทับใจจากผู้เข้าพักที่ Shirahama Coganoi Resort & Spa - 4หน้า

(จังหวัดวากายามะ/นังกิชิราฮามะ) [ทั้งหมด 172 ห้อง]
คะแนนรวม
4.50
ยอดเยี่ยม (550)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.37
  • สิ่งอำนวยความสะดวก
    4.29
  • การบริการลูกค้า
    4.56
  • อาหาร
    4.54
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.69
  • ความพึงพอใจ
    4.55
  • 4.33
    一休み、二休み…

    Elevator Access

    There are two elevators in the center of the Hotel, but they do not seem to be synchronized. Pressing the up button on one does not activate the up button on the other, so you need to press each up button separately, which is a bit inconvenient.

  • 4.83
    izusige

    Illumination

    The meals were delicious, and my grandchild enjoyed the illuminations. They were beautiful.

  • 4.50
    ぞろめ

    Everything was perfect!!

  • 4.00
    温泉だいすきおばさん

    I had a relaxing time.

    I had been avoiding staying since the meals switched to a buffet style. It's been a while since my last visit to Koganoi Bay. The Facility felt quite old. However, the service was polite and pleasant. The meals offered a wide variety, were delicious, and there was little waiting time, allowing for a quiet and relaxed dining experience. Next time, I would like to stay with my grandchildren.

  • 4.67
    横浜キャビン

    This was my first vi...

    This was my first visit. Since it was a weekday, it wasn't too crowded, but as it's an established Hotel, there were quite a few people. The building shows its age, but the staff were incredibly kind and very attentive. Everyone greeted us with smiles, making our stay very pleasant—thank you! The bath was spacious, and the standing bath was particularly enjoyable. Complimentary drinks provided after bathing were also delicious.

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  • 4.17
    桃三郎さん

    The spacious view is magnificent.

    This was my first visit. The view of Tanabe Bay was arguably the best in Shirahama. The standing open-air Onsen was very comfortable. I was slightly concerned about the aging of the Facility.

  • 4.83
    とんとんとん2

    As of 2025, COVID-19 measures are still in place, including spacing and conversation restrictions in the bath.

    The meals and the bath were quite good. There was apple vinegar juice available after bathing, and the view from the room was lovely. However, I noticed prominent notices at both the men's and women's bath entrances about maintaining distance and limiting conversations as part of COVID-19 measures, with possible entry restrictions during bathing. This made me wonder if other aspects of the accommodation might also be outdated if these notices were left unchanged from before. If this is still being enforced in 2025 with plans to continue such measures indefinitely, it would make me uneasy about when I might be cautioned for talking in the bath, making it difficult to consider staying here again. I have not seen anything like this at other hotels in 2025, so it was truly surprising.

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  • 4.33
    OKジミー

    Last used in 2023.

    The bath left a great impression last time, so I decided to stay again. This time, my impression was refreshed. **Welcome:** The staff seemed a bit uncoordinated at first glance, but each of them showed genuine care and effort. **Front Desk:** The smiling faces at the front desk were welcoming and made both arrival and departure pleasant experiences. **Room:** As expected, the room was spacious and perfect. **Bath:** The bath had a sense of openness with moderately hot water—perfect for relaxing slowly. The orange-flavored apple vinegar drink after bathing was delicious! **Breakfast:** I enjoyed a Japanese-style breakfast this time, which tasted even better than during my previous visit. Despite being busy, the buffet staff were attentive to guests' needs and maintained excellent service. One request: Please replace the glass in some areas of the men's bath washing stations that haven't been updated yet. I'll definitely visit again!

  • 4.50
    釣りより三度の飯が好き

    Is it the Hotel Koganoi?

    Over 50 years ago, I visited Hotel Koganoi with my parents. Although my memories are vague as I was very young, I fondly recall the trip to Shirahama. This time, it’s a mini Kumano Kodo pilgrimage with my wife. The bath temperature was perfect for me, displayed at 41.1 degrees Celsius.

  • 5.00
    Coco 22

    Thank you again for your stay.

    I often stay here when visiting Shirahama. This time as well, I enjoyed a spacious room with a great view, delicious meals, warm Onsen, and kind staff. I had a very happy time. I will definitely stay again. Thank you very much!

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  • 5.00
    大阪ユキボー

    April 14th to April 15th, Year 7: Shirahama Koganoi Resort & Spa Accommodation

    The Room was spacious with plush carpets, and the view from the window was fantastic. The meals (buffet with two meals included) offered a wide variety of delicious options. The large public bath was spacious, and the outdoor bath was uniquely deep at 1.2 meters, allowing for a relaxing walk inside. I enjoyed sleeping in until morning, had breakfast at 8 AM, and took the shuttle bus to Shirahama Station at 10:50 AM, feeling completely refreshed both physically and mentally. It was an absolutely wonderful Hotel that I would love to visit again!

  • 4.17
    ミカミカ

    Stay in a twin room ...

    Stay in a twin room with three people. An extra bed will be set up on the sofa for the third person, but it may feel uncomfortable due to the springs. The steak at the buffet is tough.

  • 4.00
    sakura-saku

    Drawn to the Hot Springs of Shirahama

    This was our second trip to Shirahama Onsen this year, following our New Year visit. We chose this Hotel with a heated pool as we were traveling with our grandchildren. The Hotel was selected with the grandchildren in mind, and they had a great time. The restaurant operated on a two-seating system and was very crowded, but we were satisfied with the buffet meals. The Room was very quiet, and the bath resembling a pool had excellent Onsen water that we thoroughly enjoyed. However, it was disappointing that the bed springs were weak and the pillows didn’t suit us at all, so we ended up sleeping without pillows. The welcome drinks and post-bath drinks featuring plum products from Wakayama were delightful touches.

  • 5.00
    梅干し塩分3パーセント

    We stayed as a family, and the Onsen was wonderful.

  • 4.83
    chanJ

    This was my second stay.

    The staff's kind assistance with parking upon arrival was impressive. Dinner (Japanese cuisine at Kamishima) was delightful, featuring dishes like sashimi and sea bream rice. Breakfast (buffet) was also enjoyable, thanks to the excellent service from the staff, making the slight crowding unnoticeable. I would love to stay here again if I have the chance. Thank you!

  • 3.20
    みー1216

    For the room.

    There are few elevators. The breakfast had a wide variety of items, but the location was difficult to find.

  • 4.33
    那智かつうら

    Great value for money

    The view from the Room and the garden illumination were both wonderful. Both dinner and breakfast had a wide variety of delicious options. The ice cream at dinner, French toast at breakfast, and the freshly made rice balls were particularly delicious.

  • 5.00
    さらきっちゃん

    Hotel where you can fully enjoy your stay

    I have used it many times. First of all, the bath is wonderful. It is deep and spacious, allowing you to relax. The illuminations around the Hotel are cute. The meals also have a wide variety and are very satisfying. All the staff members are pleasant people. I am thinking of using it again.

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  • 5.00
    かつお大好き

    The buffet was truly delicious again this time. The bath was also excellent.

  • 4.17
    姫木

    The room is spacious and clean. The view is excellent. I wished there was a complimentary bottle of water in the room.

  • 4.17
    光と千

    Thank you for your h...

    Thank you for your hospitality. I was very pleased with the courteous service of the staff. The food was delicious, and my elderly mother also enjoyed it. However, the only concern was that our table was placed between families with children, which made it somewhat dangerous when going to and from the buffet. If possible, it would be appreciated if groups with elderly members and those with children could be seated separately. Nonetheless, I would love to visit again if given the opportunity.

  • 3.50
    丹波の黒大豆

    Please consider.

    We stayed in a special Japanese-style room with three friends for one night from February 10th. We were able to stay at a good price by using coupons. Since it was Koganoi in Nanki Shirahama, my expectations might have been too high, but here is my review. - Room: It was spacious and convenient, and I was satisfied. However, having only one key for the room was very inconvenient. In the past 10 years of using various hotels domestically, Koganoi is the only place with just one key. I hope this can be improved. - Large Public Bath: Both the indoor bath and open-air bath had temperatures and water quality that suited my preferences, allowing me to fully enjoy the onsen comfortably. It would have been even better if there were gender swaps between night and morning. - Meals: Both meals were buffets; while I think the taste is good, I felt that both variety and quality could be improved considering it's Koganoi. - Overall: There were some areas where I felt a sense of oldness overall. (1) The wallpaper in many places including elevator halls is peeling off. (2) Out of three private rooms in the men's restroom on 2F (near smoking area), two are Japanese-style toilets.

  • 3.67
    チコばーちゃん

    A bit disappointing

    When I visited around the same time last year, there were plenty of dishes, but this time it was a series of "please wait" and neither the meat nor tempura was ready, which was very disappointing. The Room was spacious and nice when we chose a Japanese-style room, but it smelled dusty and my son couldn't stop coughing. It was fine when we stayed in a Western-style room. The Onsen is really nice and the front desk staff were kind and good. Foreigners just stood around without being much help. It might be unavoidable though.

  • 4.00
    EneproWE

    Stay at the Koganoi Resort & Spa in Shirahama

    For our 80th birthday trip, we decided on Shirahama Onsen, which can be reached quickly from Kobe, and chose Koganoi. Regarding the guest room, both the size and view were excellent, but it was quite uncomfortable for the elderly as there was no chair set. The Onsen bath was spacious, especially the open-air bath with a depth of (120cm), offering plenty of water and a relaxing experience. The Facility and meals are satisfactory overall at this good Hotel.

  • 2.67
    気ままに旅好き

    It was unfortunate.

    When I entered the Room, I was pleased to find it very spacious, but it was such a windy day that the sound of the wind was as loud as being on an airplane all night, and I couldn't sleep. The water supply lamp on the dehumidifier was on, so I added water, but it didn't resolve the issue. When I felt something rustling inside the sleeve of the jacket worn over the yukata, I found seaweed from the meal inside. I wondered if the jacket was not washed. It wasn't particularly cheap, so it was very disappointing.

  • 5.00
    おバーズゆっこ

    This time is also the best.

    I was very satisfied again this time. This is the second time with my 90-year-old parents. My husband has been here five times, including golf trips, and this is my third time. We are always satisfied. The Room and bath are clean, and the open-air bath where you can stand is a particular favorite. Dinner is not a buffet, but we always enjoy upgraded Japanese cuisine, and everything is very delicious. It is not a private room, but the restaurant is spacious and quiet. This time, we got a bit noisy reminiscing with my parents, and I apologize for that. They also have a selection of delicious Wakayama sake, and the overflowing sake poured into the masu really lifts the mood. Everything at breakfast is delicious, and I was surprised at how much my father ate. The staff always provide pleasant service, and thank you for a happy trip. We will visit again.

  • 3.83
    Luna25

    It's unfortunate that the ceiling in the changing room is dusty.

    The day was cold and windy, but I truly appreciated the staff's thoughtfulness when they came to the car in the parking lot to help carry our luggage as soon as we arrived. Even though we arrived a little earlier than the check-in time, the spacious lobby allowed us to browse the souvenir shop and wait comfortably, which was nice. However, the hallway walls leading to the Room had holes, and the door facing the hallway in the Room was noticeably dirty, which dampened my mood. The Room had an ocean view, and although some of the wallpaper inside the Room was peeling in places, it was thoroughly cleaned, which was reassuring. The Onsen and the heated pool were well-cleaned, but I was surprised to see the ceiling in the changing room covered in dust. It was all around the ventilation fans and lights. Since the ceiling in the changing room is quite noticeable to guests, it was disappointing. On the other hand, the floor in the changing room was frequently cleaned and spotless, and the bath towels were fluffy and comfortable. When I requested a size change for the yukata, the staff promptly brought it to the Room, which was great. The buffet meals, both dinner and breakfast, offered a wide variety of dishes, and the flavors were refined and delicious. The staff also timed the clearing of dishes perfectly, making the dining experience enjoyable. Additionally, despite the strong wind, the illumination was worth stepping outside to see, even in winter. There were warm clothes prepared near the door leading outside, which we could borrow, and they were incredibly helpful! The glowing balls floating in the heated pool at night were also magical and beautiful.

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  • 4.67
    まままままりりん

    Thank you to my mother

    Although elderly, my mother always prepares bento and meals for me, so I wanted to express my gratitude and appreciation. I was worried about my mother, who is sensitive to the cold, but the warm bedding allowed her to sleep well, which was a relief. Since she easily catches colds, I was concerned about the change in environment. The Onsen was spacious and very nice. My mother found the slippers a bit difficult to walk in, and I was worried she might fall, but she was cautious and managed fine. I personally enjoyed using the sauna. The vinegar-infused drink after the bath was very delicious. It would have been perfect if there was ice cream as well. Since I am also tired from work, I tried the massage, but it was just okay. I hope to visit again with my mother. We also went to Adventure World, which seemed to tire her out, but I’m glad we decided to stay for one night, as it created wonderful memories. Thank you very much.

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  • 4.17
    旅行家 5段

    A Wonderful Space and View

    The view from the top floor was exceptionally beautiful. The Room was spacious, and the furniture was also very practical and easy to use. The Wi-Fi was slow, so it took time. It was strange that there were only a few language options when watching YouTube on the TV.

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  • 5.00
    和歌山市在住

    Favorite Hotel

    I use this Hotel several times a year, and it is always a favorite where I can enjoy a pleasant stay. The Room is always well-cleaned, and I particularly like the open-air standing bath. The meals are delicious, and the staff always provide service with a smile, allowing me to have an enjoyable time every visit. Next time, I would like to visit with my grandchildren.

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