รีวิวและความประทับใจจากผู้เข้าพักที่ Shirahama Coganoi Resort & Spa

(จังหวัดวากายามะ/นังกิชิราฮามะ) [ทั้งหมด 172 ห้อง]
คะแนนรวม
4.51
ยอดเยี่ยม (543)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.38
  • สิ่งอำนวยความสะดวก
    4.31
  • การบริการลูกค้า
    4.58
  • อาหาร
    4.54
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.70
  • ความพึงพอใจ
    4.56
4.00
kazu3154

The meals were excellent.

We stayed in a Standard Twin. The Hotel itself feels a bit old overall, but the Room was well cleaned and comfortable. The Room has a balcony and terrace windows, and the glass was polished perfectly with not a single smudge. Thanks to that, we were able to enjoy both the sunset and the morning view. The bathroom has a separate washing area, and the toilet is also separate—very practical. If I had to make one request, I’d like the hair dryer to be replaced with a newer one. Also, I didn’t check whether rentals were available, but the pillow was too soft and low for me. There was also a buckwheat-husk pillow in the closet, but that one was too firm. It would be nice if guests could choose from several types. The Onsen was easy to use thanks to an outdoor standing bath, and the water felt great on the skin. I bathed three times. The food was truly excellent—the tuna was outstanding. Sushi, grilled turban shell in its shell, abalone, tempura, pasta finished on the spot—everything was delicious and very satisfying. There were also udon noodles with an impressively rich dashi broth—great for someone from Kansai. This trip started with us saying as a couple, “We want to go to an Onsen!” and we decided at short notice just the day before—but both the Onsen and meals exceeded our expectations and made it a wonderful memory. We will definitely stay again. Thank you very much.

  • ห้องพักและสิ่งอำนวยความสะดวก3
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า4
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ4
  • 6/5/2026~
  • 2 คน 1 ห้อง
  • Standard Twin (Non-Smoking) [Ocean View]
  • รวมอาหารเช้าและเย็น

การตอบกลับจากสิ่งอำนวยความสะดวก

Thank you very much for staying at Shirahama Koganoi Resort & Spa. Thank you also for taking the time to share such detailed feedback about your stay. While some areas of the building may have shown its age, we were delighted to hear your kind comments regarding the cleanliness of your Room and the beauty of the glass windows. On the other hand, we sincerely apologize that the hair dryer and pillows did not meet your expectations. We will treat your feedback as valuable input when considering future Facility upgrades and improvements to our loan items, and we will continue striving to create an environment where you can rest more comfortably. We will keep working to become a Hotel that truly satisfies our guests, further enhancing both our Facility and services. All of us look forward to welcoming you again in the near future.

ดูรีวิวทั้งหมดของShirahama Coganoi Resort & Spa