- หน้าแรก
- ทั่วประเทศญี่ปุ่น รีสอร์ทโฮเทล
- คินกิ (นอกเหนือจากโอซาก้า) รีสอร์ทโฮเทล
- วากายามะ รีสอร์ทโฮเทล
- นันกิชิราฮามะ รีสอร์ทโฮเทล
- Shirahama Coganoi Resort & Spa
- Shirahama Coganoi Resort & Spa รีวิว
- ふぁみりーรีวิว
รีวิวและความประทับใจจากผู้เข้าพักที่ Shirahama Coganoi Resort & Spa
- ห้องพักและสิ่งอำนวยความสะดวก4.38
- สิ่งอำนวยความสะดวก4.30
- การบริการลูกค้า4.58
- อาหาร4.55
- น้ำพุร้อน・อ่างอาบน้ำ4.69
- ความพึงพอใจ4.55
More disappointing than expected.
I chose this place for the indoor pool. The changing room for both the Onsen and pool is combined, and since people play in the pool barefoot, it was soaking wet. There were float rings left around in the changing room, making it messy and inconvenient. Despite this, there was only one toilet available, causing children chilled from swimming to knock on the door impatiently. The special Japanese-style Room was spacious but had a terrible toilet setup. There was a urinal right before entering the main toilet area. It felt unpleasant and uncomfortable; I hope they remove it. Additionally, flushing required reaching for a lever located deep inside, forcing small children to get too close to the bowl. The Room itself was relatively clean but seemed outdated when it came to facilities like the toilet. The Onsen experience also lost its appeal due to how dirty the changing room was. This time I used various coupons which made my stay slightly cheaper, but considering how expensive it is during peak seasons and without improvements being made, I probably won’t return again.
- ห้องพักและสิ่งอำนวยความสะดวก3
- สิ่งอำนวยความสะดวก2
- การบริการลูกค้า3
- อาหาร4
- น้ำพุร้อน・อ่างอาบน้ำ3
- ความพึงพอใจ1
- 28/11/2025~
- 4 คน 1 ห้อง
- Special Japanese-Style Room (10 tatami + 6 tatami, two rooms) <Non-Smoking> [Ocean View]
- รวมอาหารเช้าและเย็น
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you for choosing Shirahama Koganoi Resort & Spa and for sharing your valuable feedback. We sincerely apologize for any discomfort caused by the hygiene and usability of the pool and large bath changing rooms, as well as the toilet facilities in the special Japanese-style room. The issues you pointed out will be addressed through a review of our cleaning procedures and consideration of facility improvements as part of our ongoing efforts to enhance our services. We deeply regret that we were unable to meet your expectations during your family stay, which you had been looking forward to. Your feedback will be used to help us create a more comfortable accommodation experience for all our guests.