Hotel Okura Niigata

The Koshihikari rice tasting was very satisfying for both of us.The Hotel-made bread was also delicious and just as good as the rice.Although the Room felt a bit dated, it was very clean and well maintained.Thank you very much for your hospitality.We had a wonderful time.

I have relatives in Niigata and visited to see them. I stayed at this hotel a long time ago, and I still remember the impression of a riverside room. Whenever I came to Niigata, I usually stayed at the JAL Hotel, but this time I chose Okura for its convenience. I selected it because I wanted a double room on the river side if possible, preferred a separate bathroom, and was particular about having an omelet for breakfast—and Okura is known for its omelets. From my room on the 12th floor with a great view, I was able to relax while enjoying the beautiful sunset scenery. The staff’s attentiveness conveyed true elegance. The room furnishings, quality amenities, and lighting were all as expected from Okura. However, although the separate bathroom looked nice, there was only a shower hook by the bathtub and none in the washing area. As a result, washing my hair had to be done in the tub, which made dealing with loose hair difficult; then I had to refill the tub again afterward, which took extra time. This was the only reason for one point off. The bedding was exceptional and helped me sleep very soundly—that made me happiest of all. The omelet was delicious as well.