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- The Strings by InterContinental Tokyo
- The Strings by InterContinental Tokyo รีวิว
รีวิวและความประทับใจจากผู้เข้าพักที่ The Strings by InterContinental Tokyo - 2หน้า
- ห้องพักและสิ่งอำนวยความสะดวก4.24
- สิ่งอำนวยความสะดวก4.45
- การบริการลูกค้า4.40
- อาหาร4.60
- น้ำพุร้อน・อ่างอาบน้ำ4.25
- ความพึงพอใจ4.33
- 4.67やまだたろうべえวันที่โพสต์: 21/8/2025
Convenient and delicious breakfast
The staff were very kind and helpful. The direct connection to Shinagawa Station is extremely convenient and the biggest advantage. Breakfast was delicious and overall satisfactory, but it needs to be a bit more affordable for business trips. (This time, I managed to use it thanks to coupons, etc.)
- 5.00Kbk3วันที่โพสต์: 13/8/2025
When I entered the R...
When I entered the Room in the evening, I found the sound of trains quite loud. However, when I raised the blinds, I could see Shinkansen below, Keikyu in the distance, and various lines like Yamanote Line, Keihin-Tohoku Line, and Utsunomiya Line in between. Although I'm not a railway enthusiast, it was exciting to watch. During hours when Shinkansen is not running, it was quiet and allowed for a good night's rest. The Club Lounge offered a wide variety of alcoholic beverages to enjoy along with delicious snacks. For breakfast, I chose Japanese cuisine which was also excellent. Thanks to the smart service from all staff members, I had a relaxing stay. The front desk staff provided exceptional service as well. This has become a Hotel I'd love to stay at again if given another opportunity. By the way, amenities were bal d’afrique.
- 5.00鶯 嬢วันที่โพสต์: 10/8/2025
I love this Hotel.
A wonderful Hotel in Shinagawa offering spacious and luxurious Rooms. The restaurant, with its amazing ambiance, seems to have a new chef who attentively observes guests from the morning—raising expectations for future dishes. Breakfast was excellent. In the evening, we enjoyed a delicious all-you-can-drink course meal. During our previous stay, we were upgraded to a better Room, and the staff's service was exceptional. There are quite a few foreign staff members as well, many of whom are very attentive and thoughtful. The welcome drink was also delightful. Thank you once again for this experience. It became a precious time spent in an extraordinary space away from home.
- 5.00きくちみちวันที่โพสต์: 10/8/2025
Two Days of Complete Satisfaction
Since it was a weekday stay, the atmosphere was more relaxed compared to weekends. Starting with a welcome drink of champagne, everything until checkout was absolutely satisfying. In the lounge, the staff answered our questions politely, and even though I had visited multiple times before, I learned new things. The afternoon tea sweets were inspired by summer festivals (as mentioned on the website), which made it even more enjoyable. I also enjoyed TWG and original teas. During cocktail time, we savored six dishes provided by various restaurants along with our favorite salmon and Caprese from the buffet table while enjoying drinks. The lounge was less crowded due to being a weekday, and drink refills were offered at just the right timing. The room had windows on two sides providing an open feel, and from the couch sofa, we could watch airplanes passing overhead (from 3 PM to 7 PM), which lifted our spirits. My friend fully enjoyed their stay by using the gym both days as well. This time we used coupons for a great deal on accommodation and truly had an amazing time. We will definitely visit again!
- 4.83silk loverวันที่โพสต์: 5/8/2025
I love breakfast!
Thank you for your continued support. I am a big fan of club lounges, and I absolutely love the Eggs Benedict served at InterContinental's breakfast, which is why I keep coming back. My friend visiting from Kansai also enjoyed lying on the bed in the guest room, saying, "It feels like floating in the sky." I look forward to visiting again.
- 2.50Love ホテルステイวันที่โพสต์: 1/8/2025
It was our second time.
Stayed in a Club Room I decided to stay again as my first experience wasn’t bad, but... During check-in at the lounge, there was a lack of explanation. Was it due to inexperience? Basic information such as check-out time confirmation, turndown service availability, and complimentary minibar details were not provided. The lounge offers six small appetizers, but other buffet items are mostly "dry snacks" and "vegetable salads," with no elaborate dishes. I also feel that ending cocktail time at 7:30 PM is too early. It seemed like there weren’t enough staff in the lounge; no one was around to take drink orders. In the end, I had to call out “Excuse me!” to get attention from staff in the back. The room service meat dishes were extremely tough—full of sinew and nearly impossible to chew. Both dishes I ordered were like this despite being labeled as “Chef’s Recommendation.” Honestly, it was disappointing enough that I felt they should offer a refund. Unfortunately, I forgot to mention this during checkout and regret it now. At checkout, they didn’t provide me with an invoice copy even though I declined a receipt—I still think an invoice copy should be given regardless. Good points: Complimentary drinks in the room are available and replenished for multiple night stays. Overall impression: This time left much to be desired. The quality of service seems inconsistent depending on which staff member assists you. The lack of attentiveness in the club lounge is unacceptable. In terms of proactive service or thoughtfulness—hallmarks of Japanese hospitality—it falls far short compared to domestic hotels. I don’t usually write reviews but felt compelled this time due to my experience here.
- 4.50Aさんついおวันที่โพสต์: 21/7/2025
Breakfast
This hotel offers an excellent breakfast, which we absolutely love. The salmon is large and delicious, and there is a wide variety of fresh drinks, making for a very satisfying start to the day. The room, bathroom, and bed are all satisfactory. The staff are polite and greet us properly. It has become our regular accommodation as a couple.
- 5.00yoshi0852วันที่โพสต์: 8/7/2025
A Pleasant Stay
I recently visited after a long time. I stayed in the Club King Room, and compared to the View Bath Room, it felt much more spacious. The large windows provided a sense of openness, and the facilities were well-equipped, allowing for a very comfortable stay. The Club Lounge was also wonderful with excellent service and delightful food and beverages, including alcohol. I especially noticed an improvement in the variety of dishes offered during cocktail hour buffets. For breakfast, there were more main dish options to choose from, making each visit even more enjoyable. This is truly a lovely Hotel that I would love to visit again!
- 2.40トプリアวันที่โพสต์: 22/6/2025
Not the best value f...
Not the best value for money, possibly geared towards international visitors. Considering the location, it might be understandable.
- 4.83ひろ ひろวันที่โพสต์: 4/6/2025
Club Lounge Access
Stayed to celebrate my partner's birthday. The staff kindly offered their congratulations during check-in at the lounge—thank you! A cute teddy bear welcomed us in the Room, and the view from the bath was amazing. The cocktail time dishes at the club lounge paired perfectly with drinks and were deliciously satisfying. The location was convenient, and we had a comfortable stay throughout. I’ll definitely stay here again when visiting Shinagawa!
- 5.00suhrวันที่โพสต์: 30/5/2025
Afternoon Tea
Enjoyed accommodation and afternoon tea at the lounge. The set drink was very fruity, and all the carefully crafted sweets were of a high standard.
- 5.00dandy masaวันที่โพสต์: 25/4/2025
Highly Satisfied
This is my third time staying here. The facility and customer service are always excellent, making it a very relaxing experience. Thank you for your hospitality.
- 5.00としーｈวันที่โพสต์: 26/3/2025
It was excellent.
I stayed for a 3-night Multiple Night Stay. On one morning, I had to leave early to head towards Yokosuka, so I chose this location for its convenient access. It met my expectations perfectly, allowing me to reach my destination with plenty of time and no stress in the morning rush. The location is also ideal as a base for other days' activities. The Room was comfortable, and the service was just right, enabling me to relax and fulfill the purpose of my stay. It would be even better if it were slightly more affordable!
- 4.83二休一郎วันที่โพสต์: 23/3/2025
A wonderful time after a long-awaited visit.
It had been years since my last stay, but I once again had an amazing time. I originally chose this accommodation for its unbeatable convenience, being directly connected to Shinagawa Station during my business trips to Tokyo. However, as I hadn't traveled to Tokyo recently, the opportunities to stay here had decreased. This time, I booked a multiple night stay after a long while and was reminded of how outstanding the location is. The ease of access truly stands out—there’s no stress at all when moving with luggage right off the Shinkansen. This is undoubtedly one of its greatest strengths. Additionally, the staff's service was exceptional. When I mentioned my name at the front desk, they kindly informed me that check-in could also be done in the Club Lounge. There, I enjoyed a comfortable check-in experience with drinks in hand. Coincidentally, it was just when their alcohol service began and they offered delicious champagne—this alone elevated my satisfaction level immensely! The staff at the Club Lounge were particularly attentive and provided better hospitality than any other hotel lounge staff I've encountered before. The breakfast served there was luxurious and delicious without any flaws whatsoever. The room featured a view bath where I could relax deeply and organize my thoughts. That said, there are two minor points I'd like to mention: 1) One part of the jet bath nozzle in the bathroom was detached upon arrival and kept falling off even after reattaching it—it seemed broken. While this didn’t affect me as I didn’t use it anyway, it's something that should have been addressed during cleaning since it came loose again by my use. 2) During cleaning on day one around noon (as part of my multiple night stay), it seems housekeeping entered thinking no one was present while I happened to be using the restroom unnoticed by them. When stepping out later on though nobody remained inside; however used cups/coffee mugs were left messily placed atop sinks mid-cleaning likely abandoned realizing someone occupied midway through tasks abruptly leaving unfinished work behind. Upon exiting shortly thereafter encountering male/female cleaners outside hallway requesting completion yet language barriers hindered understanding leaving concerns over valuables security unattended under such circumstances felt uneasy overall regarding trustworthiness handling personal belongings securely within rooms themselves ultimately affecting peace-of-mind slightly negatively overall impression otherwise stellar experience overall nonetheless!
- 5.00bird7วันที่โพสต์: 22/3/2025
It was truly a wonderful stay.
I stayed on the Club Floor, and in one word, it was simply "amazing." I was truly impressed by the hospitality of the staff and the quality of the Club Lounge. The Hotel itself and the Room were very clean, sophisticated, and had an atmosphere I absolutely loved. Every staff member I interacted with was outstandingly professional. It was a wonderful stay. Thank you very much!
- 5.00Aコーチンวันที่โพสต์: 15/3/2025
I will repeat.
I occasionally use this site, and with the Diamond benefits, it's worth repeating.
- 5.00カリフォルニアＴวันที่โพสต์: 16/2/2025
Used after a long time
I got lost at the Hotel entrance, but the location, breakfast, and service were all good. I will use it again. Thank you very much.
- 4.83DREAM.Dวันที่โพสต์: 15/2/2025
I had a very good time again.
I have already stayed here many times. This time, too, it was a very pleasant stay. Compared to other properties of the same class, I think the club lounge is excellent. I would like to stay here again next time.
- 2.60Teruวันที่โพสต์: 9/2/2025
An additional charge is required for an extra bed.
I chose this Hotel because it is directly connected to Shinagawa Station, as I was scheduled to arrive late at night. However, it was actually a bit of a walk from the station. We made a Reservation for three people, but I overlooked the fact that there would be an additional charge for the extra bed, which I was informed of at check-in, much to my surprise. At that time, another staff member suddenly appeared while the initial staff member was assisting us and said, "It's common for recent Hotels to charge for extra beds." I couldn't understand the intention behind such a comment. The Room was also quite cramped, with no space left for walking once three beds were placed. Additionally, amenities like razors and hairbrushes had to be requested separately, which was stressful as I arrived late and wanted to rest quickly. Overall, I felt the cost performance was poor.
- 4.00taki-trh PNGวันที่โพสต์: 16/12/2024
A regular Stays with high hospitality
One of the Stays I often use when visiting Tokyo, they understand each guest's preferences and try to respond quickly to requests. The IKYU Diamond benefits include a breakfast service, which is quite delicious. However, unlike the last time I used it, the freshly baked bread service was probably not timed well this time. A sushi restaurant has somehow opened on the first floor of the Hotel in Shinagawa Easton Tower, allowing me to enjoy drinking with peace of mind. It seems that the wave of rationalization is also reaching the InterContinental, but if possible, I would like the amenities to be as well-stocked as before.
- 3.83namio21วันที่โพสต์: 16/12/2024
Room
Honestly, I was disappointed because the Room was small for the price.
- 5.00不動産太郎วันที่โพสต์: 13/11/2024
The best
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