Bandai Atami Onsen "Hanare" Hidden Inn Auberge Suzukane

Many of the staff are locals and have extensive knowledge about nearby facilities and the ingredients used in the cuisine, and they shared a lot with us. Of course, the Onsen was also wonderful, with fresh-flowing water. Thank you very much for taking such great care of us.

True to its claim of being an “auberge,” this Accommodation’s cuisine was genuinely outstanding. The presentation, tableware, and seasoning—everything was superb, and I’d rate the food among the very best of anywhere we’ve stayed. We were told even the small details, like dressings and ponzu sauce, are handmade, and you could feel the care put into every single dish. Each piece of tableware had its own character as well, making it a feast for the eyes.The dining area features calm table seating that feels like semi-private rooms. Each course was explained carefully, and my husband and I were so impressed we lost count of how many times we said “delicious” and “amazing.” The portions were more than enough—we were both completely full. We also ordered the recommended extra horse sashimi, which was excellent.Breakfast is Japanese-style as well—beautifully arranged like a kaiseki set—and we were very satisfied with everything from a salad made with fresh local vegetables to drinkable yogurt and even after-meal coffee. My husband was especially impressed by how good the rice was, while I really enjoyed the rice porridge.The Onsen is true free-flowing natural spring water; every time we entered the bath, hot water overflowed generously from the tub—a luxury we enjoyed again and again. The two private baths are also spacious and felt wonderful.You can sense some age in the building and Facility features, but everything is well maintained and spotlessly clean throughout. That said, the air conditioner is an older model and difficult to adjust; in particular, it was hard to control airflow in the upstairs bedroom of our maisonette room type, which was a bit disappointing. Also, for greater peace of mind regarding hygiene, it would be reassuring if the in-room fabric slippers were either disposable or came with clearly indicated sanitation management.All staff members were courteous; their explanations—even for delicate details about each dish—were easy to understand, and we never felt any stress in communication.There were a few minor Facility-related points that stood out, but they were more than outweighed by our satisfaction with the cuisine, Onsen experience, and service. The food especially left such a strong impression that my husband and I still talk about how truly delicious it was. It was late summer then with lively cicada songs still filling the air—but we would love to return to enjoy seasonal dishes at another time of year as well.