รีวิวและความประทับใจจากผู้เข้าพักที่ Hotel Monterey Edelhof Sapporo - 2หน้า

(ฮอกไกโด/เดินจากสถานีซัปโปโร 7 นาที) [ทั้งหมด 300 ห้อง]
คะแนนรวม
4.32
ดี (169)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.48
  • สิ่งอำนวยความสะดวก
    4.33
  • การบริการลูกค้า
    4.47
  • อาหาร
    4.32
  • น้ำพุร้อน・อ่างอาบน้ำ
    3.98
  • ความพึงพอใจ
    4.31
  • 3.83
    まーき57

    Ideal for those who want to enjoy a relaxing stay at the Hotel...

    This hotel is suitable for those who want to enjoy a relaxing stay, but not recommended for active travelers. The public bath (spa) closes at 10 PM and opens at 7 AM. If you return late, you'll have to settle for the room shower. Breakfast starts at 6:30 AM, but there was already a long line at that time. Additionally, each group has to check in with their card key via computer, causing further delays and morning stress. I booked this hotel based on a recommendation from an acquaintance, but it was inconvenient for me as I needed to catch an 8 AM train from Sapporo.

  • 5.00
    tomato juice

    Very good Hotel.

    The service was excellent, and the Room was clean and well-equipped. It is a luxurious and lovely Hotel. The pajamas were soft, breathable, made of absorbent cotton in a separate style, and very comfortable to wear. The parking lot had ample space, which provided peace of mind. I also appreciated the attention to cleanliness, as the TV remote control was placed in a transparent plastic bag that is replaced for each guest.

  • 5.00
    mahaloalo

    Luxurious Time

    Relaxed and enjoyed a peaceful time. The massage was precise with a comfortable amount of pressure, followed by the Onsen. Feeling the fresh air while resting slowly was pure happiness. The breeze and the greenery of the mountains in front were wonderful. Thank you very much!

  • 4.67
    Tack

    It's been a while.

    It was my first stay in a while. This time, I stayed for one night with my family of three and had a pleasant time. I used the spa the next morning, but since it opened at 7:00 AM, it was quite crowded. If it opened at 6:00 AM, it might be easier to distribute usage. However, the crowd levels at the breakfast venue and spa could be checked on the Room TV's Hotel Information, so there were no issues. I would love to stay at this Hotel again.

  • 1.50
    おかねのむだ

    The breakfast buffet...

    The breakfast buffet was unpleasant. All dishes had a peculiar taste, and the more I ate, the worse I felt. The ingredients might have been of poor quality, though I'm not certain. It was a strange experience to find food so unappetizing after such a long time. The Room was old and had a dark atmosphere, resembling a Business Hotel. I will not be returning.

  • 5.00
    ミントライチ

    A pleasant Hotel

    I stayed for business purposes, and the accommodation had a very calm atmosphere, which was great. The front desk staff were also polite. I left my luggage in advance, which included items requiring refrigeration, and they handled it pleasantly, for which I was very grateful. Next time, I would like to stay for private purposes.

  • 1.83
    kohjihonda27

    It is better to make it a hotel exclusively for foreigners.

    It was my first stay in 3 years. The service level at the front desk had significantly declined. There were many guests with low manners from overseas, which was disappointing. I will not revisit. Perhaps focusing on being a hotel specialized for Chinese guests would be better.

  • 3.33
    かななななななな

    The facility was clean.

    Stayed in the South Wing The accommodation was very clean and pleasant. However, the taste of the morning buffet was a bit disappointing.

  • 3.00
    ヘ音記号

    The Room and view were excellent.

    The view from the upper floors was amazing, and the furnishings in the Room were tasteful, creating a very relaxing atmosphere. We would appreciate it if more dishes featuring unique Hokkaido ingredients could be offered. However, what was most disappointing was the poor manners of some foreign tourists. In the public bath area, despite people waiting in line for washing stations, some foreign tourists reserved spots by placing their belongings or cut in line, causing conflicts with Japanese guests. We hope the Hotel management can address this issue effectively.

  • 2.80
    猫大好き222

    Feels outdated.

    The bath was open only until 10:30 PM, leading to crowding and all washing areas being fully occupied. It should be open until midnight. Overall, the satisfaction level was low considering the price. I ended up comparing it with my previous stays at Dormy Inn Group hotels.

  • 4.67
    レイミュウ

    4 nights at a comfortable Hotel

    The decorations in the facility were elaborate and beautiful, while the room decor was simple yet stylish—both perfectly suited to my taste. For my stay, I had a single Room on the first night and used a twin Room for single occupancy for the remaining three nights. Even in the single Room, there were towels and amenities provided for two people. I appreciated that there were women's cosmetics available not only in the spa but also in the Room. The coffee provided in the Room was instant; I would prefer drip coffee instead, and it would be nice to have tea bags as well. The breakfast buffet offered a wide variety of options, including an omelet live kitchen and soft-serve ice cream—all of which were delicious. All staff members greeted me with smiles throughout my stay. I definitely want to stay here again next time. I've already recommended this place to my friends and sons!

  • 4.00
    les estrelles

    I have been a fan of...

    I have been a fan of Monterey for 20 years since staying at the now-closed Monterey Sapporo. In recent years, I have visited Sapporo more often and favored Edelhof, but due to the shortage of hotels in Sapporo and rising accommodation fees, it has become harder to make a reservation. While there used to be many refined guests matching the hotel's atmosphere, recently it feels less so with noisy group tourists from Asia. I used to look forward to enjoying the Karlovy Vary onsen at Edelhof, but without notice, it became open to all guests. Near closing time during rush hours, there are long waits for washing areas and overcrowding. Water splashes everywhere from showers in all directions, and children happily splash around in the large bath—making relaxation impossible. Perhaps limiting access during the last 1-2 hours only for premium floor guests or top-tier members of reservation sites or adjusting usage rules would improve this situation. Additionally, I was surprised that the toilet in my room was still an old type—it felt outdated. On a positive note, I had a good impression of the front desk staff's service quality overall.

  • 4.50
    Akaridon

    The security was excellent.

    Stayed with the "Room Type Up to Hotel" option. Thank you for assigning us a twin room on the top floor, 22F. The view from 22F was excellent and enjoyable. The room was well-maintained. The security with the card key system was reliable. One issue: closing the wooden door housing the refrigerator made a loud noise, which was inconvenient. Similar door noises were heard from other rooms during the night. Regarding the spa on 14F, it felt relatively compact but still enjoyable with its sauna and open-air bath. The complimentary canned beer service starting at 6 PM was a nice touch. As for breakfast: The small portions of items like fried chicken (Zangi), grilled fish, and cakes allowed us to enjoy a variety of dishes, which was great. However, it felt like there wasn’t a main dish available—adding something like steak could enhance satisfaction further.

  • 5.00
    ゲスト

    It was excellent!

    The room is clean and well-maintained. The staff's service is excellent. Above all, the breakfast is amazing! There are many options, all delicious, and even with a Multiple Night Stay, you won't get tired of it. I definitely want to visit again. Thank you very much!

  • 3.40
    たくたく1234

    It was disappointing that the large public bath was unavailable on the accommodation day.

    I was looking forward to enjoying the large public bath, but unfortunately, the inspection day coincided with my stay. While I could use it the next morning, it was disappointing not to be able to bathe on the night of my arrival.

  • 5.00
    梅ぽん

    Room Upgrade

    I had a comfortable stay for two days. Thank you very much for upgrading my Room for free. I was very satisfied with the beautiful and clean Room. The spa was also free, which made it feel twice as valuable. I look forward to staying again in September. Thank you to all the Hotel staff for being so kind and helpful.

  • 4.17
    はなそらプチ

    It had been a while since my last visit.

    Is it about 25 years since my last visit? The charm of age is present, but the unique color scheme of the Room walls and the pleasant atmosphere make it as lovely as before, despite its oldness. I requested a high floor, but unfortunately, I couldn't see the TV Tower. The entrance to the large public bath from the locker room in the spa was hard to find. Clearer guidance would be appreciated. For breakfast, I enjoyed thoughtful gestures like freshly baked croissants being served at each table and found the croffles very delicious. However, I discovered too late that there was an omelet station in a separate area and missed out on trying it—what a pity! Overall, I remember breakfast being more refined and special during my previous visit. If this Hotel could offer something distinctive compared to others, it would become even more appealing!

  • 5.00
    しぜーん

    Enjoy to the fullest

    Although the hotel is a bit far from the station, it offers excellent services, a relaxing spa, delicious breakfast, convenient parking, and friendly staff with warm smiles. I look forward to staying here again.

  • 3.80
    melon**

    Still, it's my favorite Hotel.

    I always stay here when visiting Sapporo. This time, I booked a room in the new building as it seemed to have opened recently. However, it had a very different atmosphere from the main building—more cheap? modern in style. I requested to change to a room in the main building and was accommodated. I truly prefer the Art Deco-style, elegant rooms of the main building. Even if it's more expensive, I highly recommend staying in the main building! With inbound tourism increasing significantly across major areas of Hokkaido, this hotel also had many international guests. The spa (which used to require an additional fee) was extremely crowded and felt chaotic. It seems that now all accommodation guests can use it for free, which has made it quite busy. It's unfortunate because I used to enjoy its somewhat Roman bath-like ambiance. Still, if I can stay in the main building at this price point, I might return again! (Thank you to the staff who helped me switch rooms—I enjoyed gazing out at snowy Sapporo from my window and had a relaxing time.)

  • 4.50
    maomao32

    We enjoyed the morning.

    The breakfast offers a wide variety, with freshly made omelets that were both delicious and enjoyable. The croffles and rice were so tasty that I ended up eating too much. However, I felt the bath usage hours were a bit short, and it would have been better if the toilet and sink were separate. Thank you very much!

  • 4.83
    tonchan

    It was a wonderful Hotel.

    It was an urban Hotel close to Sapporo Station, but I was able to spend a quiet and relaxing time. I was very satisfied. I wish the flow to the spa was a bit clearer and there were fewer stairs to climb.

  • 5.00
    せち

    It was a healing space.

    I reserved a room of the "leave it to us" type, and it turned out to be a twin room in the South Building. It was clean, spacious, and comfortable to stay in. The spa was also very nice. It was spacious, and the temperature was just right for a long soak. Moreover, I went during the time when you could get a complimentary drink at the spa lounge, either a beer or a Yubari melon chu-hi, so I got the Yubari melon chu-hi. (It was also very delicious.) Additionally, soft drinks and ice bars were available as complimentary services. I was very satisfied, enjoyed the spa to the fullest, and relaxed in the room. The breakfast was also a luxurious buffet, and I enjoyed tasting various Hokkaido specialties. I would like to stay again when I visit Sapporo.

  • 4.33
    Orionn

    The Onsen was very pleasant.

    There was an Onsen and I took a bath in the morning, which was very pleasant. It was great to have an Onsen in the Hotel. The stay included breakfast, and the potato croquette was really delicious. I would like to use it again when I come to Sapporo.

  • 4.50
    ラッキーまつたろう

    Satisfactory Hotel

    It was a hectic 2-day trip to Hokkaido. Still, I wanted a place to relax, so I referred to reviews and found Monterey Edelhof Sapporo. The points were delicious breakfast, proximity to the station and downtown, a large public bath, parking, and affordability. All were met. The large public bath became free for guests from October, which was a delight. However, it would be more convenient if the closing time at night (10:30 PM) and in the morning (9 AM) were extended by 30 minutes or an hour. The breakfast was as rumored, and I was completely satisfied with everything. It was so delicious that I ate too much and couldn't have lunch. The room was cheap with the "Leave it to us" plan, and I could use a twin room in the South Wing alone, which was almost too spacious (laughs). I am grateful for a satisfying stay. I would like to use it again when I stay in Sapporo.

  • 4.83
    いばらの夏なつなっちゃん

    The facilities are well-equipped.

    The spa and breakfast venue were excellent. The taste of the food could be further refined.

  • 5.00
    もじもいもじ

    Convenient and clean,

    It is very disappointing that the method of using the large public bath changed from October 1st and beer is no longer available.

  • 4.83
    yuki kun

    The breakfast at Mon...

    The breakfast at Monterey is always delicious, so maybe I had too high expectations, but it seemed to lack the Hokkaido touch. The bath was very good. The facilities were excellent.

  • 4.00
    ぽころーな2525

    The room, the staff'...

    The room, the staff's service, the spa, and the breakfast were all good. The welcome drink service was nice, but since I can't drink coffee, I would have appreciated having juice as an option. I would like to use this place again if I have the opportunity.

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